Sentimento do Usuário
Como são determinadas?
Estas percepções, atualmente em beta, são compiladas a partir de avaliações de usuários e agrupadas para exibir uma visão geral do software.
- Five9 Intelligent Cloud Contact Center Platform is a tool for managing inbound and outbound customer interactions and supporting overall contact center operations.
- Reviewers like the platform's user-friendly interface, robust reporting capabilities, and the ability to integrate with various systems, which enhances both agent productivity and customer satisfaction.
- Users reported issues such as occasional glitches or connectivity disruptions, complex setup and customization processes, and limitations in certain features without customization.
