Walnut Reviews & Product Details

The product is genuinely intuitive and makes it incredibly easy to turn complex workflows into something clear and usable. I love being able to create step-by-step guides, as it really simplifies building interactive demos. I especially appreciate how much it streamlines our demonstrations and helps us present processes in a more straightforward way. Review collected by and hosted on G2.com.

I’d like the analyses to be a bit more in-depth, as some of the customization options feel fairly restrictive. A more detailed integration guide would also be extremely helpful, especially for understanding how to set everything up and tailor it to my needs. Review collected by and hosted on G2.com.

and am loving that for my non-technical sales clients Walnut is super simple to use. The list of options for editing the grabbed screens is just awesome. And it’s a completely no-code platform, so I don’t need to code HTML or CSS to update the text or images. Integrating with HubSpot also is really smooth. Review collected by and hosted on G2.com.

The only minor downside is that for few very heavy dynamic websites recording gets slow. And the above setting not applied for the mobile view, The update took care of this in current version. I've sent a message to their customer support, they are helpful but sometimes a little late on responding. I hope they make options for editing multiple entities a little powerful for large demos. Review collected by and hosted on G2.com.

I think the interactive demo is really cool since I can set up the demo differently for all my prospects and not have to remake the whole thing. That helps me save a lot of time since I may do many demo's in one day. I can quickly modify the text and switch out some data to make the demo look customized and it is also great as a leave behind so the prospect can click through the demo at their own leisure. Review collected by and hosted on G2.com.

Honestly I am just tired and sitting on the couch after work, but anyway. The price increase between tiers is kind of steep. You have basic demo capabilities and then you have to pay a lot more money to access capabilities that seem to be standard. If I want to make minor edits it usually requires more mouse clicks than it should. And this is petty, but I would like to see more pre-made templates available instead of having to create everything myself. Review collected by and hosted on G2.com.

What I do like very much about Walnut is that it integrates into our sales arrangement without additional effort. It was easily implemented and I began to use it frequently. Its connection to such tools as Salesforce makes its deal context transparent and the user friendliness allows me to sell rather than set up. It facilitates my working process and maintains demos in line with our messaging. Review collected by and hosted on G2.com.

The problem that I have with Walnut is primarily related to maintenance. It may slow me down during the busiest weeks when I have to keep my demos updated regularly. Those delays accumulate since I use it often and at great frequency. The execution involved a coordination with several teams and this affected momentum. Although the features are robust, it is always hard to handle them. Review collected by and hosted on G2.com.

What I like best about Walnut is that it gives me complete control over my demos without relying on engineering. I can easily create personalized, no-code demos that align with each prospect’s use case, ensuring every session feels relevant and impactful. Plus, the analytics help me understand what resonates with prospects, so I can refine my story for future demos. Overall, Walnut lets me focus on selling value instead of managing demo environments Review collected by and hosted on G2.com.

While Walnut is a powerful platform, I’ve noticed a few limitations from a sales engineering standpoint. Customizing very complex or deeply interactive workflows can sometimes be challenging, since it’s still a simulated environment and not a live product. Managing frequent product updates also requires periodic recapturing to keep demos current, which can be time-consuming. Additionally, the analytics, while insightful, could go deeper into user behavior patterns to help fine-tune demo narratives. That said, the pros far outweigh the cons, and Walnut continues to evolve quickly. Review collected by and hosted on G2.com.

I like the practicality of the platform and the way it allows creating interactive demonstrations without relying on code. It is a very useful solution for sales and pre-sales teams because it saves time and makes presentations much more engaging and realistic. The interface is intuitive and greatly facilitates the process of customizing the flows. Review collected by and hosted on G2.com.

I believe that the initial learning curve could be a bit simpler. Some advanced features require time to fully understand. Additionally, the loading time of the demos is sometimes a bit slow depending on the browser or network. Review collected by and hosted on G2.com.

The support team has consistently provided quick and reliable responses, and they do a good job of keeping us informed about features that are not yet available but are planned for future releases. This helps our business stay aligned and up to date as things progress. The integration with HubSpot has also been extremely useful, as it enables us to track data from forms, which in turn has delivered quality leads to our sales team. I typically create one to three Walnut product tours each quarter, and having reusable templates has made this process much more efficient. Review collected by and hosted on G2.com.

Sometimes it just feels clunky but I think part of that has to do with having been around it for a while now that we're slowly seeing it evolve into something truly useful and understanding how to maximize usage. There was a big learning curve it felt like but since then, it's become easier to use and understand which comes from them changing aspects of the platform as well. Review collected by and hosted on G2.com.

It's a dream come true for this technical marketer in the Observability space. I've worked both service provider and enterprise and the ability to demo a big data platform capability is no easy feat. With Walnut, gone are the need for packet replay and not enough data to show all the UI capabilities. We can now take a pre-alpha wireframe of a UI solution, get it into Walnut, and modify the UI to demo what the software *will* look like. It also instantly addresses the need for anonymization in demos. Packet replays to a real system don't have that capability unless the feature is in the actual UI SaaS Software Solution. Where was this a decade ago? I use this every day! Review collected by and hosted on G2.com.

Some captured screenshots don't translate an image into HTML or vice-versa. I've had times where I want to add a graphic or change a graphic and it's actually a graphic in complex HTML... or I need to anonymize some items and the system has it as a Cloudinary image. So I have to grab the image out of Cloudinary and photoshop edit it, which is an inconvenience. That said, I think this is more of a function of the software for which Walnut is screen capturing than a limitation within Walnut itself. Review collected by and hosted on G2.com.

What I like the most about Walnut is that it allows us to have uniform demos throughout the entire team. I also have it on a regular basis to ensure that all the prospects view the same good product narrative. It is integrated with our CRM tools so that everything is connected and thus the management can monitor usage. The numerous features allow me to feel more organized and less time strained at work even when it is in the busy sales periods. Review collected by and hosted on G2.com.

The aspect that I dislike about Walnut is that it may take a longer time to implement than it seems to do with advanced demos. Reworking demos following product changes is also an additional burden to my work. Smaller teams may struggle with the cost that paralyzed adoption in our business. These weak points do not negate the value, but do affect the speed at which we can act as things evolve. Review collected by and hosted on G2.com.

Today I was able to avoid creating an entirely new deck because Walnut has hundreds of templates which is a huge time saver and avoided a headache. Walnut also shows me when clients have viewed the slides - which is useful as now I will be able to tell when someone needs to be called. Clients don't need to create an account or go through any other process and they simply click on the link and it is accessible. Review collected by and hosted on G2.com.

Sometimes (like last week) data syncs to Data Studio take 24 hours - which is crazy. Walnut is very difficult to use because there are no folders and all information is dumped into one large pile. I dislike when the slides distort and then I have to re-upload them three times to get the font to display normally. Lastly I dislike when the audio gets muffled during video calls. Review collected by and hosted on G2.com.