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Text-Em-All
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At a Glance
Market Segments
Mid-Market (47.7% of reviews)
Small-Business (51.1% of reviews)
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
No pricing available
TextUs
Star Rating
(626)4.7 out of 5
Market Segments
Mid-Market (47.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $749.00 1 Base Subscription Per Month
Browse all 2 pricing plansTwilio
Star Rating
(497)4.2 out of 5
Market Segments
Small-Business (51.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TwilioSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Twilio excels in its Bulk SMS feature, scoring 9.2, which allows for efficient mass communication, while TextUs also performs well with a score of 9.4 in Two-Way Text Messaging, enabling interactive conversations.
- Reviewers mention that TextUs shines in Ease of Use with a score of 9.4, making it more user-friendly for teams, whereas Twilio's score of 8.4 indicates a steeper learning curve for new users.
- G2 users highlight that TextUs offers superior Quality of Support with a score of 9.1, which includes responsive customer service, compared to Twilio's score of 8.0, where users have reported slower response times.
- Users on G2 appreciate TextUs for its Text Scheduler feature, scoring 9.4, which allows for timely message delivery, while Twilio's scheduling capabilities are less emphasized in user reviews.
- Reviewers say that Twilio's API Call Speed is rated at 8.3, which is competitive, but TextUs edges ahead with a score of 8.6, indicating faster integration for developers.
- Users report that TextUs's Community Support is rated at 8.6, providing a robust network for troubleshooting, while Twilio's lower score of 6.8 suggests less engagement in community forums.
Pricing
Entry-Level Pricing
TextUs
Essentials
Starting at $749.00
1 Base Subscription Per Month
Perfect plan for organizations or teams getting into texting and want to enhance their conversion rates.
- Two Way Messaging
- Basic SMS Campaigns
- 10-Digit Texting Number
Twilio
No pricing availableFree Trial
TextUs
No trial information availableTwilio
Free Trial is available
Ratings
Meets Requirements
9.3
443
8.8
362
Ease of Use
9.4
449
8.2
367
Ease of Setup
9.3
185
7.8
206
Ease of Admin
9.3
173
7.9
194
Quality of Support
9.1
399
7.8
328
Has the product been a good partner in doing business?
9.4
177
8.1
185
Product Direction (% positive)
9.2
421
8.3
352
Features by Category
Basics
8.1
124
Not enough data
8.3
121
Not enough data
8.7
142
Not enough data
Additional Functionality
8.7
136
Not enough data
7.8
113
Not enough data
8.6
136
Not enough data
Content
8.6
131
Not enough data
7.6
130
Not enough data
Recruiting and Onboarding
8.5
129
Not enough data
8.3
126
Not enough data
8.1
123
Not enough data
Platform
8.2
153
Not enough data
7.8
139
Not enough data
8.2
134
Not enough data
8.7
148
Not enough data
8.8
153
Not enough data
8.9
151
Not enough data
8.4
139
Not enough data
8.7
146
Not enough data
Text Messaging
9.2
154
|
Verified
Not enough data
9.5
169
|
Verified
Not enough data
9.4
152
|
Verified
Not enough data
9.3
140
|
Verified
Not enough data
9.0
117
Not enough data
8.9
126
|
Verified
Not enough data
9.3
145
|
Verified
Not enough data
8.6
58
Not enough data
SMS Platform
8.9
122
|
Verified
Not enough data
9.0
127
|
Verified
Not enough data
8.5
93
Not enough data
8.3
105
Not enough data
9.1
69
Not enough data
8.5
95
|
Verified
Not enough data
Agentic AI - SMS Marketing
8.5
8
Not enough data
8.8
8
Not enough data
9.0
8
Not enough data
9.0
8
Not enough data
8.5
8
Not enough data
9.0
8
Not enough data
Functionality
Not enough data
8.0
107
|
Verified
Not enough data
8.3
104
|
Verified
Not enough data
8.3
104
|
Verified
Support
Not enough data
7.6
105
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
104
|
Verified
API Features
Not enough data
6.7
12
Not enough data
6.7
12
Not enough data
6.7
13
Not enough data
7.3
11
Not enough data
7.0
11
Security and Compliance
Not enough data
6.5
11
Not enough data
6.7
11
Not enough data
7.2
13
Not enough data
7.3
11
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Basic Communication - Cloud PBX
Not enough data
4.7
5
Not enough data
5.0
5
Not enough data
5.0
5
Not enough data
5.7
5
Not enough data
5.3
5
Not enough data
5.3
5
Advanced Features - Cloud PBX
Not enough data
4.7
5
Not enough data
4.3
5
Not enough data
3.7
5
Not enough data
5.0
5
WhatsApp Messaging - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
WhatsApp Business Platform - WhatsApp Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Salesforce AppExchange Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messaging - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security / Verification - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics / Deliverability - RCS Business Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI - RCS Business Messaging
Not enough data
Not enough data
Analysis
Feature Not Available
Not enough data
8.6
46
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Campaigns
Feature Not Available
Not enough data
8.9
96
Not enough data
9.2
104
Not enough data
9.4
107
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Engagement
Feature Not Available
Not enough data
Platform
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
TextUs and Twilio share no categories
Unique Categories
TextUs is categorized as SMS Marketing, Mobile Marketing, Salesforce AppExchange Apps, and Candidate Relationship Management
Twilio is categorized as Communication Platform as a Service (CPaaS), Video Platform as a Service (VPaaS), Cloud PBX Platforms, WhatsApp Marketing, and RCS Business Messaging
Reviews
Reviewers' Company Size
TextUs
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twilio
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Staffing and Recruiting
55.7%
Hospital & Health Care
13.2%
Human Resources
4.8%
Health, Wellness and Fitness
2.2%
Real Estate
1.8%
Other
22.3%
Computer Software
17.7%
Information Technology and Services
11.1%
Marketing and Advertising
6.9%
Internet
5.0%
Health, Wellness and Fitness
4.7%
Other
54.6%
Discussions
How do I set text messages to multiple people for future dates?
2 Comments
LZ
Create a campaign and schedule the message using the calendar feature.Read more
How can we see all available emojis?
1 Comment
AF
Hey Dejya!
This page will show you how to see all of the emojis that are available! :)
https://help.textus.com/s/detail/Conversation-FeaturesRead more
How can I use this even more? I want to use this for a lot of things in our org
1 Comment
AF
Hey Antonio!
Here are a few pages that will help you out with utilizing our campaign features...Read more
Is it possible to do automated skype message using twilio
2 Comments
PR
Right now Twilio doesn't support any integration with Skype as such. However you can use external services like integromat to integrate them.
Read more
Is twilio reliable?
1 Comment
LR
Never had an issue in more than 3 years using it that impacted my business in a significative wayRead more
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