--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 629 scale: '5' date_modified: '2026-07-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 629 ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons **What users like:** - Users appreciate the **ease of use** of TextUs, enhancing team communication and efficiency in daily tasks. (145 reviews) - Users find **TextUs messaging** invaluable for efficient communication and easy group messaging in their office operations. (64 reviews) - Users find **easy communication** with TextUs enhances engagement and supports quick connections with clients and candidates. (50 reviews) - Users appreciate the **efficient communication** capabilities of TextUs, enabling quick and responsive interactions with clients and candidates. (35 reviews) - Users find TextUs **extremely helpful** for efficiently contacting multiple candidates or drivers simultaneously and enjoying easy navigation. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users experience **messaging issues** with bugs, inability to send attachments, and lack of communication from TextUs. (71 reviews) - Users find the **limited texting features** challenging, affecting mass messaging and media sharing capabilities. (47 reviews) - Users report **software glitches** with TextUs, causing issues like scheduling errors and downtime during campaigns. (18 reviews) - Users find the **number limitations** in TextUs frustrating, struggling with character limits and lack of media support. (17 reviews) - Users face **sending issues** with TextUs, including lag in messages and inability to send photos or screenshots. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Very solid experience so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Elliot L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I think the most helpful part is being able to blast a lot of people at once. While prospecting over the phone is still very helpful, it's nice to have something running in the background that essentially gives me two prospecting methods at the same time. **What do you dislike about TextUs?** The only downside I can really think of is the character limit. I know there have been studies in the past that show shorter messages work better than longer, but in my experience, giving a little more detail as to who I am and why I am reaching out has worked better for me. **What problems is TextUs solving and how is that benefiting you?** Textus is solving the problem of outreach in general. With everything I do in a day, there's no way I could individually text 200+ people and still finish what I have on my plate for the day. ### 2. Such an easy way to communicate! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** TextUs makes it possible to categorize and send out blast messages to a whole audience and have conversations if needed! It has been such a great app to have and utilize! **What do you dislike about TextUs?** I wish there was a dedicated "delete" contact button but instead there is something different that is a bit confusing. **What problems is TextUs solving and how is that benefiting you?** TextUs solves any miscommunication that happens when trying to get information out to parents in a timely manner and being able to have conversations at the same time, if needed. ### 3. Staffing Consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** TextUs is a very easy/efficient way to quickly get a hold of candidates. It is also a nice feature to be able to schedule texts for the future! Very user friendly. **What do you dislike about TextUs?** Sometimes the extension for database does not work. **What problems is TextUs solving and how is that benefiting you?** TextUs allows us to quickly get a hold of candidates and send quick messages that may not require a call ### 4. Very Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Mandy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** Textus is such a help in our business. It allows us to keep in touch with our workers. **What do you dislike about TextUs?** I don't believe there are downsides? Maybe a little spam? **What problems is TextUs solving and how is that benefiting you?** Reaching the younger demographic via text. They also let us send out mass texts. ### 5. Excellent way to communicate. **Rating:** 5.0/5.0 stars **Reviewed by:** Ellie M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** It's an effective way to communicate with our field staff. **What do you dislike about TextUs?** No dislikes thus far; all positive. It has bridged the ability to communicate quickly with our field staff. **What problems is TextUs solving and how is that benefiting you?** Saved texting threads for reference in future dates has been the most significant feature. ### 6. Excellent texting platform that integrates with your ATS. **Rating:** 4.5/5.0 stars **Reviewed by:** Zackary R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** TextUs is an excellent platform for texting and running texting campaigns. The onboarding process is smooth, and if you have a team, they will love how they can utilize it in their daily efforts as a necessary tool. TextUs will connect to your ATS, so you do not have to worry about additional work logging notes into it; it automatically does it for you. This is a tool that any team doing texting would use daily. Overall, it is a great product you can utilize on your desktop or phone app. **What do you dislike about TextUs?** Depending on your current software lineup, you must educate end users to text via this platform. Depending on how you roll it out to your end users, it could be a little work up front. **What problems is TextUs solving and how is that benefiting you?** It helps our team quickly connect with our network via our ATS rather than taking additional steps. ### 7. Speedy communication service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** December 31, 2021 **What do you like best about TextUs?** The fast lines of communication that is seamless to the contacted individual. As well as the notifications for delivered and non delivered. Easy to implement with our system. **What do you dislike about TextUs?** What I do not like it the way of texting new contacts, the process is a little long so a way to add multiple at a time would be great, or even a mass text option. **Recommendations to others considering TextUs:** If you are looking at Textus, it is a great way to keep consistent contact without utilizing a personal line, it is much faster to get messages out than your phone. A superior way of messaging. **What problems is TextUs solving and how is that benefiting you?** Solving communication issues, when calling, not everyone has the availability to jump on a call. I am much more productive with it as texting provides a way to leave a more convenient way for others to receive and respond at their earliest convenience! **Official Response from Amy Fischer:** > We love hearing you are solving your communication issues by using our app. Thanks for the review! ### 8. Work usage. **Rating:** 5.0/5.0 stars **Reviewed by:** Tommey B. | Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2024 **What do you like best about TextUs?** It's a very easy platform to use!!' it has no faults. **What do you dislike about TextUs?** no issues at all. the platform has everything cover. **What problems is TextUs solving and how is that benefiting you?** I'm able to reach out to canadates that I'm tryin to hire. ### 9. TextUs saves me hours of work everyday **Rating:** 5.0/5.0 stars **Reviewed by:** Heather S. | Travel Healthcare Recruiter II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** TextUs enables me to text 500 potential clients a day. The best part is they do not seem like group texts. You can make them personal and add their first names. I can add emoji's which is more ME and I can search for old texts for previous people who said they were looking for a specific job. **What do you dislike about TextUs?** The only thing I do not like is how long they take to send sometimes. Also the extension has been glitchy lately and i have to reboot it a lot **What problems is TextUs solving and how is that benefiting you?** Saving me time. To reach out to 500 ppl in a matter of minutes. If only I could follow up faster! I also love that i can do it from my cell phone after I get off of work! ### 10. Quick texts but frequent syncing issues **Rating:** 2.5/5.0 stars **Reviewed by:** Leah C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Quick texts and great capability to mass text/send campaigns. **What do you dislike about TextUs?** Syncing with Salesforce could use some work. Support is not always able to resolve our issues. We have 1 user who has been unable to sync for months and top tier support could not resolve. **What problems is TextUs solving and how is that benefiting you?** Timely ability to mass text a wide pool of candidates ### 11. Textus Review-best application ever **Rating:** 5.0/5.0 stars **Reviewed by:** Deeksha G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Textus is very fluent and fast application, the response rate is spectacular. Most recommended to professionals for easy processing of day to interaction. it have great feautures and with stable interface. this can be used in browser and mobile phone applications so it very convenient. **What do you dislike about TextUs?** Sometimes the text message is not refershed due to which it slows the response rate. **What problems is TextUs solving and how is that benefiting you?** it helps to intract with candidates/clients who are busy at work and cant respond to calls, so we can communicate with to them with text and also fetch the paperwork for provceeding at textus only in high quality. ### 12. Great app! **Rating:** 5.0/5.0 stars **Reviewed by:** Dayna B. | Technical Recruiter, Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about TextUs?** Super user friendly for both the web application and phone app! **What do you dislike about TextUs?** Randomly logs out. Wished it wouldn't do it as often. **What problems is TextUs solving and how is that benefiting you?** Easy integration between bullhorn and the app which makes it easy to quickly reach out to a candidate thats in our system! ### 13. great i love this **Rating:** 5.0/5.0 stars **Reviewed by:** mariah m. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** fast commnication , no wait times , can send out mass mesage messages. **What do you dislike about TextUs?** needs new color designs for messages if possible **What problems is TextUs solving and how is that benefiting you?** if i can contact someone via call i can message them ### 14. Excellent Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** Very convenient and I am always available to candidates. **What do you dislike about TextUs?** I can't think of any downsides at the moment. I would like to be able to see the phone number of the candidate I'm texting with if I'm in the car, that would be helpful. **What problems is TextUs solving and how is that benefiting you?** Always accessible to candidates while drawing the line. If I'm with my family, I can mute the messages if need be. ### 15. Amazing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Omar M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** How easy it is to communicate with the customers. Very easy to implement into work. **What do you dislike about TextUs?** Doesn't happen alot, but maintenance issues. **What problems is TextUs solving and how is that benefiting you?** Communicating with people in a mass ### 16. Easy to use, minor issues! **Rating:** 4.5/5.0 stars **Reviewed by:** Whitney P. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Love that it integrates with other platforms! **What do you dislike about TextUs?** I have to re log in quite a few times, would be great if it stayed logged in. **What problems is TextUs solving and how is that benefiting you?** Not having to use a personal cell to engage with candidates. Integrated to our CMS to log convos. ### 17. Director of Operations **Rating:** 5.0/5.0 stars **Reviewed by:** Julie E. | Director of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** I love that all communicaiton is in one location. Previously each staff memeber had a separate cell phone...if they were off or on vacation. **What do you dislike about TextUs?** We have had a few occasions when Textus is down...I dislike that the most. **What problems is TextUs solving and how is that benefiting you?** Previously our staff communicated with independent contractors using a personal cell phone. It was difficult to track and verify communication when an individual was off or on vacation. Textus allows multiple users to be able to see all conversations in real time. ### 18. Ok service **Rating:** 2.5/5.0 stars **Reviewed by:** NIcole Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Ease of texting candidates from a web browser that intregrates with our system **What do you dislike about TextUs?** there are outages and issues always since i started at this company a year and a half ago for various issues as i use this system daily **What problems is TextUs solving and how is that benefiting you?** candidate engagement ### 19. Text us has been very helpful, user friendly and candidates have been very responsive here. **Rating:** 5.0/5.0 stars **Reviewed by:** Abhishek C. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** user friendly, easy to use, very smooth interface **What do you dislike about TextUs?** All good, there is nothing I don't like about Text us. **What problems is TextUs solving and how is that benefiting you?** The candidates we reach are very less responsive on calls as they are healthcare worker's so they are more available on texts. ### 20. TextUs is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Michaela S. | Multi-Site Community Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** TextUs has made our resident communication so much easier than in previous years. I have used numerous other texting platforms, and TextUs far outperforms their competitors as far as ease of use, customer support and functionality. I can't recommend it enough! **What do you dislike about TextUs?** The only thing I'd like to see updated within TextUs is the ease of creating texting campaigns. I wish the campaign function for texting campaigns was a bit more user-friendly and not as time consuming to send out. **What problems is TextUs solving and how is that benefiting you?** Resident communication, ease of communication, timeliness of communication with our residents. In student housing, it is extremely important in this day and age that we have a way to communicate with our residents. ### 21. The best two-way communication tool with the team...! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** I really like that Textus has a friendly platform, everything is very easy to use, our account manager Mary is very friendly and is always available to help. I have used other communications channels in the past and have found Textus to be very helpful, our employees love it, they are able to communicate with the team, I have designated a team of users who are able to access the messages and any of us can respond to our employees. I really believe that this service has made our employees feel closer to HR and management...! Excellent product and service **What do you dislike about TextUs?** I would like to be able to send images/media without an additional cost. One thing that it is not great, it is that some carriers identify some of our messages as SPAM, even when you follow the recommendations to avoid that **What problems is TextUs solving and how is that benefiting you?** We use Textus to communicate with our employees. In many occasions, we need to send communications with more than 300 employees at the same time and we need them to be able to reply in a private way, everybody has a mobile phone..! Our employees really like this tool and feel more appreciated ### 22. Irreplaceable tool for student housing! **Rating:** 5.0/5.0 stars **Reviewed by:** Kaili S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** Our team loves using Textus as a tool to connect us with our residents and prospects seamlessly. Would be impossible to get all inquiries answered without Textus! Update: Still love this platform, it makes connecting with our clientele so easy and convenient. **What do you dislike about TextUs?** It would be nice if Textus could connect directly to our system platform entrata. Having to copy and paste conversation threads is a huge amount of time with the amount of texts we send out daily. I also would love if the "opt in" message culd be included at the bottom of the first text we send instead of the top. I think seeing out greeting first would help users engage with the texts more often. **What problems is TextUs solving and how is that benefiting you?** TextUs helps us answer more inquiries in a more timely manner. Textus allows us to communicate more effectively and reach a broader audience. Also, makes it so the phones aren't held up as often! ### 23. Easily user-friendly, even for new employees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about TextUs?** I love how user-friendly it is! I'm relatively new to my company and was introduced to several different applications that were confusing to navigate. However, TextUS was one of the most simple applications to maneuver. I love everything about it, quite frankly! As I go on in the future, I want to recommend TextUS to every company I work for in the future. **What do you dislike about TextUs?** I suppose the notifications would be something I haven't seen good ease of. I don't know if that is from my end, but I find it a bit difficult to get notified for messages. Update: My review still stands! I do still find the notifications not as prominent as I would've wanted, but I check up on the application regularly. I do wish there were better capabilities of the templates feature, such as: being able to edit keywords when texting of differing appointment times/dates but wanting to send the same message. **What problems is TextUs solving and how is that benefiting you?** Truthfully, I am not aware of any issues being resolved, nor do I know of any problems, period! I would love to see more effort in notifying and text template editing capabilities, however. That would be extremely beneficial to me. ### 24. TextUs has been amazing tool **Rating:** 5.0/5.0 stars **Reviewed by:** đź’‹Juliann R. | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Convienant. . I can coordinate with other on professional number if I can't take a call. **What do you dislike about TextUs?** That it's slow to load sometimes. The intro text makes me feel like spam. **What problems is TextUs solving and how is that benefiting you?** Catching people when they are too busy. A text helps ### 25. I love app. Just had trouble with it the past 2 weeks. I finally was able to log in today. **Rating:** 5.0/5.0 stars **Reviewed by:** Beatrice M. | Recruiting Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** fast service and effective getting my work done much faster since most of the applicants use text. convenience of communicating with prospects. love how I am able to save and send messages so don't waste time on retyping messages. **What do you dislike about TextUs?** It hasn't been working last 2 weeks properly. Business Downtime! Frustrating even to get my job done in a fast and effective manner. i had never had this issue unitl 2 weeks ago text us stopped working properly. Not sure what could have been the issue but hope it doesn't happen again. **What problems is TextUs solving and how is that benefiting you?** communicating with prospects effectively and speed. most candidates love texting so It is a win win for our businesss. ### 26. Great platform- even better customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** I have always been impressed with TextUs. Their customer service is unmatched and any issues we have (either user questions or rare technical difficulties) are always answered and resolved swiftly and efficiently. **What do you dislike about TextUs?** Nothing, they do an excellent job and I have no complaints at this time. **What problems is TextUs solving and how is that benefiting you?** Easy and quick communication with our clients. Saving valuable time and connecting with our database to quickly log all text communications with our clients. Helping with marketing as well. ### 27. Could be better with troubleshooting **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** Easy navigation, lots of useful features. **What do you dislike about TextUs?** The browswer extender only works about 10% of the time. Sending errors, whether it doesn't send at all or send's mulitple. Sometimes it doesn't automatically refresh with the most up to date texts. Biggest thing is "finding numbers in popout" or just "finding numbers" it rarely intergrates numbers from lists within our application which leads to recruiters not being able to reach a group of people all at once when we are required to do that often (2-3x per week) **What problems is TextUs solving and how is that benefiting you?** connecting recruiters to their caregivers quickly and more efficiently. ### 28. works great! **Rating:** 5.0/5.0 stars **Reviewed by:** johnny p. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** Its a great tool to use when keeping in touch with clients without using your personal phone number. The app works great with your phone as well. **What do you dislike about TextUs?** I have nothing bad to say about useing TextUs thus far. **What problems is TextUs solving and how is that benefiting you?** Reaching potential clients. I am able to get information to them when they can not answere their phones. ### 29. TextUs is AH-MA-ZING! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** It's such a faster way to reach people in a world where people don't answer calls from numbers they don't know. **What do you dislike about TextUs?** It would be better if you could limit contacts to just your login. When I'm looking for Dave Smith, it pulls up every Dave Smith in our system nationwide. **What problems is TextUs solving and how is that benefiting you?** We can text hundreds of people at one time and get faster responses when we have a job to fill quickly. ### 30. Much quicker response from candidates **Rating:** 5.0/5.0 stars **Reviewed by:** Elyse G. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** No one answers the phone anymore and not everyone is constantly monitoring their emails. **What do you dislike about TextUs?** There are often glitches which can be annoying. **What problems is TextUs solving and how is that benefiting you?** It's easier to sen mass texts now, which is helpful ### 31. Easy to use communication platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about TextUs?** TextUs is easy to utilize and navigate. There are many features that are beneficial for utilizing as a professional communication method. **What do you dislike about TextUs?** TextUs does not currently support group messaging, which could be helpful to ensure fluent communication. TextUs is not HIPPA compliant, which creates a barrier for professional use in some circumstances. **What problems is TextUs solving and how is that benefiting you?** Rarely experience problems when utilizing TextUs - support team is quick and responsive when issues do arrise. ### 32. Useful but with a few quirks **Rating:** 4.0/5.0 stars **Reviewed by:** Marisa T. | Recruiter II, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about TextUs?** I enjoy textus' ability to send out text campaigns when you schedule them. It saves me time from creating campaigns every single morning before I start my shifts. **What do you dislike about TextUs?** I've had 2 unread messages in my inbox that I cannot find! I am assuming they may be from blocked numbers, but I've tried to manually find the messages & mark all as read. These "ghost" messages won't ever seem to go away. **What problems is TextUs solving and how is that benefiting you?** We are using TextUs to reach out to health clinicians for travel assignnmets or travel contracts. It helps us reach out to more clinicians daily as opposed to cold calling everyone. **Official Response from Amy Fischer:** > Thank you for the review, Marisa! ### 33. Gets the job done **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2024 **What do you like best about TextUs?** Easy to use and support is quick to answer questions **What do you dislike about TextUs?** Nothing stands out as a dislike for me. **What problems is TextUs solving and how is that benefiting you?** Allows us to text our employees and candidates ### 34. HIPAA but easy to opt out of texts **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about TextUs?** Campaign feature, able to use on computer or mobile app. **What do you dislike about TextUs?** Easy for employees to opt out of receiving texts. **Recommendations to others considering TextUs:** Download the app, very fast and easy to use, can get notifications and answer quickly on any cellphone. **What problems is TextUs solving and how is that benefiting you?** Mass text communications, company monitored outreach that is HIPAA safe. Also hiring communications through texting using the office phone number so clients and workers can text and call the office. **Official Response from Amy Fischer:** > Thank you for the review, we really appreciate it! :) ### 35. TextUs Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about TextUs?** The ease of use, quick response time from support. **What do you dislike about TextUs?** I wish there was a way to create a chat for multiple users. Since moving to TextUs Next there are more issues with sending and recieving messages. There are routinely delays. **Recommendations to others considering TextUs:** Add the ability to have multiple people in a chat, similar to texting from your phone where you can create groups of people **What problems is TextUs solving and how is that benefiting you?** contacting applicants **Official Response from Amy Fischer:** > Thank you for the recommendations & review. We appreciate it! ### 36. Fantastic Business Texting Service **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** The ease of use for our branch employees allows us to keep in touch with hundreds of applicants at a time with the push of a button. We've tried others and were incredibly impressed with the features available and stability of your service. **What do you dislike about TextUs?** Administration is a little clunky and difficult to navigate. Overall not terrible, but not the easiest to manage **What problems is TextUs solving and how is that benefiting you?** reaching multiple applicants/associates ### 37. Easy to Use Tool for Texting Employees and Candidates **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Easy to use and upload contact lists for campaigns, making it simple for us to send out messages as HR to all of our employees **What do you dislike about TextUs?** Sometimes the character limit can be restricting when sending announcements **What problems is TextUs solving and how is that benefiting you?** We needed an easy way to communicate with all of our employees when it came to sending out information, and TextUs allows us to do this with ease. ### 38. It is very user freindly **Rating:** 5.0/5.0 stars **Reviewed by:** Shreya Y. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** The layout and easy to add new contacts. **What do you dislike about TextUs?** There is nothing I dislike about text us **What problems is TextUs solving and how is that benefiting you?** candidate's reply to text us more than calls. ### 39. Issues with TextUS **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2024 **What do you like best about TextUs?** Ability to text people on computer and phone app **What do you dislike about TextUs?** Character limit. complicated to add/remove people from text blasts. no file sharing feauture. Does not suggest summaries of lengthy texts. Issues with the cloud. Not helpful with applicant tracking since numbers/contacts dont sync. Diffiuclt to update/change contacts. Not useful for sourcing and candidate identification. doesnt always pop up with caregiver contact when searching number. does not sync with other systems. Is not compatible with other websites. Often times down/slow. Doesnt give each user their own number **What problems is TextUs solving and how is that benefiting you?** Ability to communicate with caregivers through phone if they cant answer call ### 40. Great tool to connect with students **Rating:** 4.0/5.0 stars **Reviewed by:** Whitney H. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about TextUs?** We utilize TextUs as one of the many communication tools to connect with new students at our university. Texting has been a preferred method students like to connect so now we are able to meet them where they're at to share updates and insights. **What do you dislike about TextUs?** Only downside is managing the large group contacts to upload. **What problems is TextUs solving and how is that benefiting you?** An additional way for our office to stay connected to students and families at our school ### 41. Love this service! **Rating:** 5.0/5.0 stars **Reviewed by:** Rahcel S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about TextUs?** Can seamlessly use TextUs on my person phone and computer to communicate with my candidates daily! My account was easy to get set up, customer service was helpful with I ran into an issue, and I enjoy the ability to set out of office and working hours! **What do you dislike about TextUs?** There is nothing that i dislike at this time. **What problems is TextUs solving and how is that benefiting you?** Quickly communicating with candidates, getting meetings scheduled, and getting quick updates for work. ### 42. Very easy to use, making texting very simple and love the text blast option **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** The text blasts are very helpful makes it very easy to text everyone at once and the program does it for us **What do you dislike about TextUs?** I do not like the fact that it doubles in terms of the messages sometimes, we have to refresh it **What problems is TextUs solving and how is that benefiting you?** Reaching out to multiple people at one time when we are in urgent need of people ### 43. User friendly and efficient! **Rating:** 5.0/5.0 stars **Reviewed by:** Laine A. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** TextUs is very easy to use, as it mimics traditional texting on a smartphone. It has helped our organization increase efficiency and overall productivity. Game changer! **What do you dislike about TextUs?** TextUs does "go down" or having IT issues a bit more often than I would like. We have a large team that utlizes TU every single day and it creates an issue when it's not working. **What problems is TextUs solving and how is that benefiting you?** Able to connect with hundreds of candidates at once, which is a huge benefit for our team and company as a whole, as we are more productive and efficient! ### 44. Perfect for my business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** I love being able to connect with numerous users at a time as well as the ability to schedule recurring messages. **What do you dislike about TextUs?** This covers all my needs, no dislikes at all! **What problems is TextUs solving and how is that benefiting you?** Textus helps connect with users quicker, people don't listen to voicemails or return calls. They read a text instantly and we connect with more people via text. ### 45. Easy, quick and reliable as a mobile app **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 18, 2024 **What do you like best about TextUs?** The mobile app is easy to use, quick to send and easy to keep in touch with employees **What do you dislike about TextUs?** it's a little difficult to schedule messages **What problems is TextUs solving and how is that benefiting you?** Helping keep in touch with candidates and employees ### 46. Communication Made Easy! **Rating:** 4.5/5.0 stars **Reviewed by:** Stacey R. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** I appreciate the simplicity and ease of use of the program. **What do you dislike about TextUs?** Conversations don't always close out as planned. Conversations that are closed out do not notify when a message has not been delivered. **What problems is TextUs solving and how is that benefiting you?** It gives my clients the option to conveniently text back needed answers when they are too busy for a phone call. ### 47. Ease of Use **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** It was easy to set up across all of our locations, and easy to set up campaigns **What do you dislike about TextUs?** I can not think of anything I disliked, other than wish it was easier to integrate with CRM **What problems is TextUs solving and how is that benefiting you?** It initially solved our outbound SMS marketing but also allowed us to reach out for recruiting as well. ### 48. easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Joseline s. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 04, 2024 **What do you like best about TextUs?** it is easy to use and send messages to the right people **What do you dislike about TextUs?** it is slow sometimes and it freezes up when sending messages **What problems is TextUs solving and how is that benefiting you?** Send messages to those we cannot reach via email or calls. ### 49. Good for work communication only **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2024 **What do you like best about TextUs?** User friendly interface and easy navigation. We uses this app at least 100 times a day for communication. **What do you dislike about TextUs?** I do not like how it erases draft messages when you click outof the contact. I would like attachments integrated as a default setting and not limited. **What problems is TextUs solving and how is that benefiting you?** Helping with communication for employees. ### 50. Generally a good business application, but there are issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2024 **What do you like best about TextUs?** Ease of use and flow of functional features. **What do you dislike about TextUs?** Mobile application has missing features, limitation of images or lack of image compressing features built in to enable most photos to be sent out. **What problems is TextUs solving and how is that benefiting you?** Remote communication through SMS means over a desktop application across hundreds of field techs for a growing company. ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-15+08%3A29%3A17+-0500&secure%5Bsession_id%5D=e11fc1e9-c09f-4d4a-91cb-950e88a0c28e&secure%5Btoken%5D=5371a1c1850f86b0732b4498a17e61da3d8635d5ebf7d7cdb144f733d4601bab&format=llm_user) ## TextUs Integrations - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TextUs Features **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis **Additional Functionality** - Dashboard - Cloud - Mobility **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging **Content** - Automation - File Sharing **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,372 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)