--- title: TextUs Reviews meta_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 629 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # TextUs Reviews **Vendor:** TextUs **Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing) **Average Rating:** 4.7/5.0 **Total Reviews:** 629 ## About TextUs TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations. ## TextUs Pros & Cons **What users like:** - Users value the **ease of use** of TextUs, noting its intuitive navigation and helpful features for daily tasks. (145 reviews) - Users value the **effective messaging capabilities** of TextUs for reaching staff and handling customer service inquiries. (64 reviews) - Users love the **easy communication** with TextUs, allowing rapid connections with employees and candidates. (50 reviews) - Users value the **efficient communication** capabilities of TextUs, enhancing responsiveness and follow-ups with clients seamlessly. (35 reviews) - Users value the **quick and efficient communication** enabled by TextUs, enhancing responsiveness with clients and associates. (35 reviews) - Features (27 reviews) - Easy Access (26 reviews) - User-Friendly (25 reviews) - Customer Support (24 reviews) - Efficiency (22 reviews) **What users dislike:** - Users experience **messaging issues** , including bugs affecting delivery and lack of support for photos or attachments. (71 reviews) - Users face **limited texting features** in TextUs, making mass messaging and media sharing cumbersome and inefficient. (47 reviews) - Users experience **software glitches** with TextUs, including scheduling issues and occasional site downtime affecting functionality. (18 reviews) - Users find **number issues** with TextUs, struggling with character limits and the inability to send or receive images. (17 reviews) - Users experience **sending issues** with TextUs, including problems with photo sharing and message delays. (17 reviews) - Users experience **slow loading times** with TextUs, causing delays and inconsistency in message reception. (16 reviews) - Contact Management Issues (14 reviews) - Missing Features (14 reviews) - Message Management (13 reviews) - Slow Performance (13 reviews) ## TextUs Reviews ### 1. Great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** easy to reply and use templates. fast responses **What do you dislike about TextUs?** Opted out people stay opted out forever, when after a few years things change **What problems is TextUs solving and how is that benefiting you?** Sending to multiple people at one time, managing all contacts off my personal cell ### 2. Very helpful, especially the chrome add on. **Rating:** 5.0/5.0 stars **Reviewed by:** Lewis W. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** The Chrome add on is super helpful. It is reliable too. **What do you dislike about TextUs?** You can only schedule texts in 15min intervals, not the exact minute. **What problems is TextUs solving and how is that benefiting you?** It allows me to text americans from the u.k without any charges. ### 3. the tool was fast, easy to use and really helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Alexa B. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Easy to manage, interesting design, good function **What do you dislike about TextUs?** Sometimes when I chose the zip code of an area it said it was not possible and couldn't continue for the next step **What problems is TextUs solving and how is that benefiting you?** easy communication with potential candidates ### 4. Easy and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Monique O. | Regional Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** Able to mass texting (campaigns) and schedule them with specific date and time. great app to keep employee records! **What do you dislike about TextUs?** can't attached picture to send only to receive. **What problems is TextUs solving and how is that benefiting you?** save time and help keeping accurate records ### 5. So easy to use and integrates well with our ATS! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristin K. | Senior Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** I like how quickly we can contact candidates through TextUs. I also really like the campaign feature so we can reach out to multiple candidates simultaneously It is great, and have gotten great responses from candidates! **What do you dislike about TextUs?** Sometimes candidates think that texts are spam and so they don't always take the texts seriously. Not sure how you can change this as you already have suggestions on how to craft the best text message. **What problems is TextUs solving and how is that benefiting you?** Just provides a quick way to contact multiple candidates and alternate methods to just calling someone on the phone. It better matches the communication style of our applicants. ### 6. Most reliable texting app! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** It's easy to use and very user-friendly! **What do you dislike about TextUs?** I wish they will add a "call" feature to make it an all-on-one app **What problems is TextUs solving and how is that benefiting you?** To reach out to potential candidates for our healthcare agency (pre screen etc) ### 7. Textus is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Chloe V. | Physician Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2023 **What do you like best about TextUs?** I love how efficient Textus is. As a recruiter, outreach is a huge part of what I do, and Textus makes it easy! I can send marketing and updates to a big group of people within just a few seconds! **What do you dislike about TextUs?** My one and only complaint is loading time. Sometimes my contacts are loaded quickly, and sometimes they don't load until the next day. Loading time seems to be totally random on my end too. **What problems is TextUs solving and how is that benefiting you?** Mass marketing! I can quickly send a message to those I am trying to recruit. Textus is very user-friendly too! ### 8. Amazing and Fast **Rating:** 5.0/5.0 stars **Reviewed by:** Melanie H. | Enterprise (> 1000 emp.) **Reviewed Date:** March 29, 2023 **What do you like best about TextUs?** I can reach a large volume of candidates in a very simple and quick way. People are always on their phones these days so it makes reaching people very easy and quick! **What do you dislike about TextUs?** To me there are no downsides. I have been using TextUs for 3 years now and absolutely love it. **What problems is TextUs solving and how is that benefiting you?** Its solving having to reach out at times individually to our Associates. With TextUs, I can reach a HUGE group of people very easily. ### 9. Great Product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Mid-Market (51-1000 emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Plug In for chrome is extremely helpful with notifications when texts are received **What do you dislike about TextUs?** Lack of group texting makes it difficult if you oversee many accounts **What problems is TextUs solving and how is that benefiting you?** reaching customers directly from my work number ### 10. Customer Service Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Holly L. | Administrative Assistant/Staffing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about TextUs?** Customer service kept me looped in while working through problems. **What do you dislike about TextUs?** In the timecard processing queue, it would be helpful to have the OPEN tab closer to the name. It would make the process much smoother. **What problems is TextUs solving and how is that benefiting you?** It lets us contact all our temps with one text. **Official Response from Amy Fischer:** > Holly, thank you for the awesome review! ### 11. Recruiting consultant **Rating:** 5.0/5.0 stars **Reviewed by:** Julia P. | Senior Healthcare Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about TextUs?** I love being able to send out mass messages to my provider. It helps me have a broader reach for my business. Super frustrating! **What do you dislike about TextUs?** I dislike the glitches where a text intended for one provider is sent to another. **What problems is TextUs solving and how is that benefiting you?** Reaching more people at one time; this grows my book of business ### 12. Since we installed Textus, we are able to reach our candidates in a much faster way **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** the response time from people, everybody has a cell phone so they do come back to us almost instantenously **What do you dislike about TextUs?** so far, there is not really any downside of using textUs, very convenient **What problems is TextUs solving and how is that benefiting you?** TextUs help us to insure that the candidate gets the infomation 'live' and it benefits us because our candidate can be reached almost anywhere, no need to wait to have access to their mail ### 13. Text without anyone having your personal number **Rating:** 5.0/5.0 stars **Reviewed by:** Justin V. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 11, 2023 **What do you like best about TextUs?** I like that I can use it for my buisness, I am able to go on vacation, take days off, and spend time with my family without people calling or texing my personal phone number. **What do you dislike about TextUs?** The least helpful thing is that people will also try to cal the textus number and get upset when they can not reach me, also some people do not recive the messages. **What problems is TextUs solving and how is that benefiting you?** It is solving the problem of people not having my personal number, I am able to leave all work at the office including text messages. This makes it easier to enjoy my time off! ### 14. Great! w/a Few issues **Rating:** 4.5/5.0 stars **Reviewed by:** Katrina B. | Placement Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about TextUs?** This app has worked great for months and I really liked it,My travelers really like the ability to text me as well! but recently it has started sending my traveler's texts to my junk folder. I also had problems getting logged in, it stopped liking my saved password, then wouldn't send me a link to reset or log in without a password **What do you dislike about TextUs?** recently it has started sending my traveler's texts to my junk folder. I also had problems getting logged in, it stopped liking my saved password, then wouldn't send me a link to reset or log in without a password, I was without TextUS for a week, but your customer service support got involved and fixed it today! Thank You! **What problems is TextUs solving and how is that benefiting you?** recently it has started sending my traveler's texts to my junk folder. I also had problems getting logged in, it stopped liking my saved password, then wouldn't send me a link to reset or log in without a password, I was without TextUS for a week, but your customer service support got involved and fixed it today! Thank You! **Official Response from Amy Fischer:** > Katrina, thank you for your patience & review! ### 15. Best Business Tool Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2021 **What do you like best about TextUs?** Having real time comminucation with our leads makes this the best tool for our office. People are way too busy have a phone call throughout the day but it's easy to respond to a quick text message. **What do you dislike about TextUs?** There's really not much that we would change about TextUs. **What problems is TextUs solving and how is that benefiting you?** Our leads are primarily college students and we can almost guarantee a response using TextUs. **Official Response from Amy Fischer:** > We love hearing our platform is the best tool in your office- thank you so much for your review! We really appreciate it! ### 16. Efficient but still Lacking in Certain Areas **Rating:** 3.0/5.0 stars **Reviewed by:** Joshua W. | Physician Consultant - Radiology Division, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about TextUs?** The group texting and the ability to snatch phone numbers from a website. **What do you dislike about TextUs?** Not user friendly. The interface could use an overhaul. **What problems is TextUs solving and how is that benefiting you?** Reaching multiple candidates at once increases the chances of connecting with someone and working with them. ### 17. Fantastic! Works well. **Rating:** 5.0/5.0 stars **Reviewed by:** Griffin B. | Field Artillery Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** Easy to use and simplified. I would use again. **What do you dislike about TextUs?** Sometime it runs slowly, but not so often **What problems is TextUs solving and how is that benefiting you?** Simplifies the process ### 18. User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Enterprise (> 1000 emp.) **Reviewed Date:** June 08, 2023 **What do you like best about TextUs?** I love that text us is a very user friendly platform. I also love that you can pull lists to send out mass texts. **What do you dislike about TextUs?** I do not like that there is a limit on the number of characters that you can send. **What problems is TextUs solving and how is that benefiting you?** Text us is a very user friendly app. It appears that they have made it even easier to pull lists for mass texts. ### 19. Jess review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about TextUs?** Has web browser access and application access. **What do you dislike about TextUs?** It has a delay/glitch often. Also cannot send attachments/images. **What problems is TextUs solving and how is that benefiting you?** none at the moment. ### 20. TextUs is very convenient! **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime M. | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** I enjoy using TextUs to contact candidates for scheduling interviews, screenings, start dates, etc. It has been extremely helpful in gaining responses. **What do you dislike about TextUs?** Sometimes it doesn't refresh easily or I get logged out and have trouble logging back in. **What problems is TextUs solving and how is that benefiting you?** TextUs solves a low response rate. People are more likely to answer a text than an email or a phone call. ### 21. Make's my work life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** It's convenient and easy to use. Makes it easy for me to keep up with recruiting and check in with active workers. **What do you dislike about TextUs?** There isnt anything not to like. It's well made, updated regualary and easy to use. **What problems is TextUs solving and how is that benefiting you?** I appreciate that you guys are working on the messages coming through and showing up in real time. ### 22. Solid Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2023 **What do you like best about TextUs?** The Text Us app is a game changer in communication. Its intuitive interface, lightning-fast messaging, and robust security measures make it an excellent choice. I highly recommend it for a seamless and personalized messaging experience. **What do you dislike about TextUs?** Took our IT team a while to integrate with salesforce. **What problems is TextUs solving and how is that benefiting you?** integration time ### 23. Best Experience Ever! **Rating:** 5.0/5.0 stars **Reviewed by:** Judi T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** Love being able to text people en mass from my computer. Platform is easy to use and easy to administer. Also grateful for the ability to have multiple staff members able to reply to the same customer or candidate. TextUs also communicates directly with our Applicant Tracking Systems and Customer Relationship Management Software. Saves so much time! **What do you dislike about TextUs?** I do wish that TextUs was a little more cost friendly. **What problems is TextUs solving and how is that benefiting you?** Great for recruiting!! We get to more people with more response and faster. ### 24. Text Us has incredibly better our business operation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** September 07, 2023 **What do you like best about TextUs?** The comunication with drivers is much faster, and this helps speed the bussines operation. **What do you dislike about TextUs?** I would like to be able to select multiple contacts and send a Message, versus creating a messege and only add a max of 10 contacs. **What problems is TextUs solving and how is that benefiting you?** It has eliminated excessive amount of calls that come in daily. ### 25. TextUs Personal Review **Rating:** 5.0/5.0 stars **Reviewed by:** Sahil C. | Technical Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about TextUs?** User Interface and easy to use. All the options are available at the front. It is an awesome application for texting. It's fast and secure and people can connect to each other through text easily. I have been using it since past 3 month's and my experience has been overwhelming. **What do you dislike about TextUs?** Nothing as such! My experience has been good uptil now and hope it remains the same! **What problems is TextUs solving and how is that benefiting you?** I am a recruiter so it helps me reach those candidates who are busy in their work and are not able to respond over call, they respond over the text quickly and it helps in increasing business. **Official Response from Amy Fischer:** > Sahil, happy to hear we help make your recruiting process quicker. Thanks for the review! ### 26. Poor performance **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** It works with our internal software at work. Most of the time. **What do you dislike about TextUs?** Constant issues with it lagging, causing lags with the whole computer when it's pulled up, the extension glitching, the phone app is horrendous, it doesn't communicate correctly with our software like it's supposed to... I've been working with it for almost 5 years and it has never been smooth sailing. **What problems is TextUs solving and how is that benefiting you?** It's a digital world and people would rather text than talk. ### 27. Recruiter **Rating:** 5.0/5.0 stars **Reviewed by:** Delaney L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** Easy platform to use- user-friendly! If you are new to the platform, you can navigate around quickly and even send text blasts (texts to mass users) **What do you dislike about TextUs?** Sometimes the platform went down unexpectedly, so I could not text anyone while it was down. **What problems is TextUs solving and how is that benefiting you?** Mass texting! I can send out quick texts to hundreds of people and even make them personalized. ### 28. Awesome app for reaching patients. **Rating:** 5.0/5.0 stars **Reviewed by:** Kim L. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2021 **What do you like best about TextUs?** The ease of using the app. Easy to set up and for our employees to use. **What do you dislike about TextUs?** Nothing. I do not have one reason to complain. **What problems is TextUs solving and how is that benefiting you?** We can reach our patients who are working during the day. Most of our patients have deleted their home phones and are unable to answer a call during work. We text them, and they respond to confirm appointments or to give them spectacle updates. **Official Response from Amy Fischer:** > Kim, we really appreciate the review- thank you! ### 29. Very insightful **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about TextUs?** I don't have to use my personnal cell phone **What do you dislike about TextUs?** I have no dislikes what so ever about TextUs. **What problems is TextUs solving and how is that benefiting you?** It time stamps the conversation. This helps with proving that the temps were contacted ### 30. Time management **Rating:** 5.0/5.0 stars **Reviewed by:** Kandace J. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 25, 2023 **What do you like best about TextUs?** Text's allows me to send mass message to all of my new satrat and associates when I have important information to give out. **What do you dislike about TextUs?** response time, I often have to refresh my textus because it will tell me I have message but they do not come through. **What problems is TextUs solving and how is that benefiting you?** refresh time on text message coming through. ### 31. TextUs for a Recruiter **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** September 08, 2023 **What do you like best about TextUs?** Being able to review the past text even is not from you. **What do you dislike about TextUs?** When someone blocks you, doesn't give you the reason or more options. **What problems is TextUs solving and how is that benefiting you?** The options that the person who received the SMS could text back to me. ### 32. TextUS is a wonderful app to be used for any company. **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph F. | Enterprise (> 1000 emp.) **Reviewed Date:** March 28, 2023 **What do you like best about TextUs?** Its interface is easy to use as well as quick and reliable. **What do you dislike about TextUs?** Only negative to TextUs is the mandatory opt out message that is associated with the texts. **What problems is TextUs solving and how is that benefiting you?** TextUS allows me to message off of my computer in a quick and reliable manor. ### 33. TextUs Disappoints **Rating:** 1.5/5.0 stars **Reviewed by:** Todd D. | Enterprise (> 1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** It was awesome! I was able to text my clients and candidates and no longer had to use my cell. Loved it! **What do you dislike about TextUs?** Now my texts are not being delivered to Verizon numbers. TextUs has not been able to figure out a remedy. It has really affected my production. **What problems is TextUs solving and how is that benefiting you?** It used to provide an excellent communication device because candidates no longer responded to email. ### 34. TextUs makes our business smarter! **Rating:** 4.5/5.0 stars **Reviewed by:** Denise U. | Enterprise (> 1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TextUs?** We can reach our candidates/employees quicker and more efficiently. There is not one day I do not use TextUs in some way. Super user friendly platform. **What do you dislike about TextUs?** I wish there was a way to integrate our different accounts. **What problems is TextUs solving and how is that benefiting you?** We can reach our candidates/employees quicker and more efficiently. There is not one day I do not use TextUs in some way. ### 35. My experience with TextUs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Executive Office | Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2023 **What do you like best about TextUs?** saves me soooo much time. i can chat with several people at the same time without having to pick up the phone and dial them or send emails. **What do you dislike about TextUs?** Just the fact that people i contact don't always get back to me as fast as i would like them to **What problems is TextUs solving and how is that benefiting you?** time!!!! i can connect with several different people at practically the same time. or i can send group texts, this is so time saving ### 36. Love TextUs for Employee Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about TextUs?** There are so many excellent capabilities with TextUs. We use Templates every week and Text Campaigns a couple of times a month. Plus, it integrates well with our ATS! **What do you dislike about TextUs?** I don't see any downsides for us, and everything is working well. **What problems is TextUs solving and how is that benefiting you?** TextUs enables us to send more personalized texts and texts with links, and that allows us to communicate more effectively with our employees. ### 37. Such a great platform that provides convenience to business communication **Rating:** 5.0/5.0 stars **Reviewed by:** Anne Jelaine C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** Saving templates, bulk text messages via a campaign, and scheduling text are the top features that immensely helped me with the workload, especially during our most busy days. Brilliant features! **What do you dislike about TextUs?** Based on my experience, when searching for a conversation, the preview that is showing at first is not actually the most recent one. However, if you click and open the folder, the updated conversation will still appear. **What problems is TextUs solving and how is that benefiting you?** TextUs allows us to communicate with our employees faster and provides great convenience for both parties, especially if there are urgent requests that need to be taken care of. ### 38. Super Easy and Fast ! **Rating:** 5.0/5.0 stars **Reviewed by:** Tiffany W. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2023 **What do you like best about TextUs?** Super easy to use, and I can keep it pulled up on my PC as I work on other things. I definitely would recommend it! **What do you dislike about TextUs?** I haven't had any issues with TextUs. Everyone in our office seems pretty happy **What problems is TextUs solving and how is that benefiting you?** It has cut down on the amount of phone calls , now we can just text . ### 39. Textus makes recruiting easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.) **Reviewed Date:** July 13, 2023 **What do you like best about TextUs?** We were able to tie it to our landline and our whole team can be on the account under the same number. Very easy to use. **What do you dislike about TextUs?** Easier way to text to apply, although they do have keywords capability just takes a little to get it setup. **What problems is TextUs solving and how is that benefiting you?** Reaching candidates where they are, more direct and fast communication . ### 40. TextUs User Review **Rating:** 4.5/5.0 stars **Reviewed by:** Hazel P. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2023 **What do you like best about TextUs?** Being able o connect to people in different countries is what I appreciate most about this platform. Also, I like their campaign feature because it makes messaging many people easier and simpler. **What do you dislike about TextUs?** With their updated TextUs, I think all the issues we had before has been resolved so there's nothing to be disliked. **What problems is TextUs solving and how is that benefiting you?** It connects everyone anywhere. ### 41. EFFICIENT **Rating:** 5.0/5.0 stars **Reviewed by:** Zoily F. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about TextUs?** ACCURATE AND EFFICIENT WAY TO COMMUNICATE WITH EMPLOYEES. IT PROVIDES THE TIME OF EACH MESSAGE AND COLOR CODE TO SEE WHICH ONES WERE FIRST. ITS SO CONVENIENT. **What do you dislike about TextUs?** WHAT I DONT LIKE ABOUT TEXTING US IS WHEN WE SEND A TEXT, EVERYONE IS INCLUDED ON IT. **What problems is TextUs solving and how is that benefiting you?** IS FASTER AND EASIER TO USE. ### 42. textus **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2023 **What do you like best about TextUs?** mass texting allows for me to quickly drum up new business **What do you dislike about TextUs?** no group texting feature makes it difficult when dealing with multiple clients on a single deal **What problems is TextUs solving and how is that benefiting you?** Allowing me to reach out to more candidates in a much shorter amount of time. Also I can automatically set up follow up communication with the delayed texting feature ### 43. easy way to communicate **Rating:** 5.0/5.0 stars **Reviewed by:** Hanna Fel Bianca D. | Enterprise (> 1000 emp.) **Reviewed Date:** March 01, 2023 **What do you like best about TextUs?** Textus is easy to navigate and can have sub user for only 1 number **What do you dislike about TextUs?** Textus customer service on use email, there is no number to call for faster resolution **What problems is TextUs solving and how is that benefiting you?** We can easily communicate to all external employees to confirm details regarding their pay ### 44. I wouldn't be able to recruit without it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2023 **What do you like best about TextUs?** I love being able to have templates designed to move candidates along the recruiting, onboarding, and hiring timeline without having to type them out each time. **What do you dislike about TextUs?** I wish there were an easier way to send group messages. I'd appreciate the functionality of adding criteria to the contact fields like job titles, so I could send a message to all of my CNAs without creating (and modifying with each new hire or termination) a list for a campaign. **What problems is TextUs solving and how is that benefiting you?** Using TextUs helps me reach my workforce on every shift and in every location at the same time. **Official Response from Amy Fischer:** > We love hearing you wouldn't be able to recruit without using our platform. Thanks so much for your review! ### 45. TextUs is really a great way to easily connect and communicate with business contacts. **Rating:** 5.0/5.0 stars **Reviewed by:** Charrie Franz G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2023 **What do you like best about TextUs?** Templates and auto-reply messages are very convenient. **What do you dislike about TextUs?** Multiple names are recorded for the same number. I suggest to retain 1 name for the same number. **What problems is TextUs solving and how is that benefiting you?** Easier connection with clients to be able to get faster responses rather than emails. ### 46. Best way to communiate with Candidates and Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Leilani P. | Compliance Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2022 **What do you like best about TextUs?** The best part about using this platform is the percentage of time, your candidate or client responds back. Most everyone is so dependent on their phone, this is the preferred method of communication. The ability to add a document to the text message or to have the candidate or client send you a document via text message is very efficient. **What do you dislike about TextUs?** I do not have any issues with the program. **What problems is TextUs solving and how is that benefiting you?** The issue that text us has been resolved as in the past, we would e-mail our candidates and they would not respond. Now that we are using Text us, the majority of the time we get a response and in a timely manner. **Official Response from Amy Fischer:** > Leilani, thank you for the 5 star review. We appreciate it! ### 47. Vexed without Text **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 21, 2021 **What do you like best about TextUs?** Its a business tool that keeps track of our database of employees and history of communication. I can access it online if needed on my personal phone without using up my memory. **What do you dislike about TextUs?** Can be a bit difficult texting from my phone as opposed to a computer. **Recommendations to others considering TextUs:** Be knowledgeable of all its features to be sure it is the right program for your company **What problems is TextUs solving and how is that benefiting you?** The system is improved when attaching files and the amount of characters can be entered per text **Official Response from Amy Fischer:** > We appreciate the review, thank you so much! ### 48. The Best In The Business! **Rating:** 5.0/5.0 stars **Reviewed by:** Kyesha P. | Personnel Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2021 **What do you like best about TextUs?** This is the most ORGANIZED way to talk to a group of people. I work in a temp agency and in order for me to maintain filling orders with associates, TextUs is my way to go! It's organized, it's fun, it's easy! TextUs is definitely my go-to. **What do you dislike about TextUs?** Honestly, TextUS is amazing. I don't have any dislikes. And that will always be true! I have no complaints. **Recommendations to others considering TextUs:** Other Staffing Agencies and Businesses who have to speak/market over 50 people a day. **What problems is TextUs solving and how is that benefiting you?** Texting a group of associates all at once. Issuing out very important information in as fast as possible. I am more productive with this tool and we are all very grateful. **Official Response from Amy Fischer:** > Kyesha, thank you SO much for this awesome review!!! :) We love hearing you have ZERO dislikes & nothing but positive things to say about our app! ### 49. Text us the very friendly user **Rating:** 5.0/5.0 stars **Reviewed by:** Shenna Jezzanicah G. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about TextUs?** I like tha =t you can assign texters to yourself **What do you dislike about TextUs?** I have no issues with text us. I just like everything about it **What problems is TextUs solving and how is that benefiting you?** I can easily search my respondents, coz it was assigned to me ### 50. How Could I live without TextUS **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 13, 2021 **What do you like best about TextUs?** The fact that i don't have to use my own phone number and can send mass text blasts for a job opening **What do you dislike about TextUs?** how unread messages show at the top but I can't find them- some ppl archive but continue to text but I can only find them if I search by name **What problems is TextUs solving and how is that benefiting you?** Like I said reaching out to hundreds of people at once is a great time saver- it weeds out the ones not interested quickly ## TextUs Discussions - [How do I set text messages to multiple people for future dates?](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates) - 2 comments, 1 upvote - [How can I use this even more? I want to use this for a lot of things in our org](https://www.g2.com/discussions/how-can-i-use-this-even-more-i-want-to-use-this-for-a-lot-of-things-in-our-org) - 1 comment, 1 upvote - [How can we see all available emojis?](https://www.g2.com/discussions/how-can-we-see-all-available-emojis) - 1 comment, 1 upvote - [Is there anyway you can add 'Enter' as a way to send your text? Also, adding 'personalization?](https://www.g2.com/discussions/is-there-anyway-you-can-add-enter-as-a-way-to-send-your-text-also-adding-personalization) - 1 comment - [View TextUs pricing details and edition comparison](https://www.g2.com/products/textus/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+03%3A25%3A34+-0500&secure%5Bsession_id%5D=6954516f-a227-465e-b688-66430919b186&secure%5Btoken%5D=a9f6febd8e3280ad13743c99ea90159d90c782b9c81f89f578326f1297c9a962&format=llm_user) ## TextUs Integrations - [Bullhorn](https://www.g2.com/products/bullhorn/reviews) - [Greenhouse](https://www.g2.com/products/et-grow-greenhouse/reviews) - [HubSpot Data Hub](https://www.g2.com/products/hubspot-data-hub/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [JobDiva](https://www.g2.com/products/jobdiva/reviews) - [Make](https://www.g2.com/products/integromat-by-celonis-make/reviews) - [Microsoft Dynamics 365 Connector](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [RingEX](https://www.g2.com/products/ringex/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) - [WhatsApp Business Platform](https://www.g2.com/products/whatsapp-business-platform/reviews) - [Workday](https://www.g2.com/products/workday-workday/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## TextUs Features **Basics** - Reporting - Interoperability - Performance **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Analysis** - Campaign Analysis **Additional Functionality** - Dashboard - Cloud - Mobility **Campaigns** - Push Notifications - Bulk SMS - Two-Way Text Messaging **Content** - Automation - File Sharing **Recruiting and Onboarding** - Sourcing and Candidate Identification - Interview Scheduling - Applicant Tracking **SMS Platform** - Reporting - Automation - White Label - Text-to-Landline - Short Codes - API Integration **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS ## Top TextUs Alternatives - [Textedly](https://www.g2.com/products/textedly/reviews) - 4.6/5.0 (1,375 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (626 reviews) - [EZ Texting](https://www.g2.com/products/ez-texting/reviews) - 4.5/5.0 (728 reviews)