--- title: TextUs Reviews meta\_title: 'TextUs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 629 reviews by the users' company size, role or industry to find out how TextUs works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 629 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing ---

# TextUs Reviews & Product Details

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TextUs is a performance SMS engagement platform specifically designed to assist marketers, sales professionals, and recruiters in enhancing communication and driving conversions. This innovative solution enables users to connect more effectively with prospects, customers, and candidates, ultimately leading to improved conversion rates and pipeline generation. By streamlining the communication process, TextUs helps organizations maximize their outreach efforts and achieve their revenue objectives. The platform serves a diverse audience, including recruitment agencies, corporate HR departments, and sales and marketing teams across various sectors. Marketers can leverage TextUs to send targeted campaigns, conduct A/B testing on messaging, and incorporate additional outreach channels into their outbound strategies. Sales professionals benefit from the platform by maintaining consistent communication with prospects, ensuring they remain engaged throughout the sales cycle. Recruiters can utilize TextUs to interact with potential candidates in real-time, facilitating quicker responses and fostering stronger relationships. This versatility makes TextUs an essential tool for anyone aiming to enhance their engagement strategies. TextUs offers several key features that distinguish it from other communication tools. A standout capability is its ability to send and receive text messages at scale, allowing users to reach multiple prospects and candidates simultaneously. This feature not only saves time but also increases the likelihood of receiving timely responses. Additionally, TextUs integrates seamlessly with existing customer relationship management (CRM) software and applicant tracking systems (ATS), enabling users to manage their communications within a familiar environment, thus enhancing workflow efficiency. Another significant advantage of TextUs is its analytics and reporting functionality. Users can track engagement metrics, such as response rates and message open rates, providing valuable insights into the effectiveness of their communication strategies. This data-driven approach allows organizations to refine their outreach efforts, ensuring they are targeting the right audience with the right message. Furthermore, the platform's user-friendly interface makes it accessible for individuals with varying levels of technical expertise, ensuring that teams can adopt it quickly and efficiently without a steep learning curve. TextUs stands out in the SMS marketing and engagement platform category by offering a comprehensive solution tailored to the needs of marketing, sales, and recruiting professionals. Its focus on effective communication, integration capabilities, and robust analytics empowers users to enhance their engagement strategies, ultimately driving better outcomes for their organizations.

* * *

Product Website
TextUs
Seller
[TextUs](https://www.g2.com/sellers/textus)
Discussions
[TextUs Community](https://www.g2.com/products/textus/discuss)
Languages Supported

English

Solution Type

All-in-One

Overview by
Anca Bradley

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## Pricing

Pricing provided by TextUs.

### Essentials

Starting at $99.00

1 Base Subscription Per Month

[
View More Pricing Information
](https://www.g2.com/products/textus/pricing)

## TextUs Integrations
(14)

What do users say about integrations?

Verified by TextUs

[

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Greenhouse

](https://www.g2.com/products/et-grow-greenhouse/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Data Hub

](https://www.g2.com/products/hubspot-data-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Marketing Hub

](https://www.g2.com/products/hubspot-marketing-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

JobDiva

](https://www.g2.com/products/jobdiva/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Make

](https://www.g2.com/products/integromat-by-celonis-make/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Dynamics 365 Connector

](https://www.g2.com/products/microsoft-dynamics-365-connector/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Teams

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RingEX

](https://www.g2.com/products/ringex/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

SAP SuccessFactors HCM

](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

WhatsApp Business Platform

](https://www.g2.com/products/whatsapp-business-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Workday

](https://www.g2.com/products/workday-workday/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)

Show More

 ![Lyan P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lyan P.")
LP

Lyan P.

Senior Territory Development Manager

Small-Business (50 or fewer emp.)

5/25/2023

"Great for Mass Messaging"

5/5

What do you like best about TextUs?

The template feature is used daily and convenient. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

If you could move the schedule send button as its very easy to accidentally hit the send button when you are trying to schedule a text as they are too close together. It would also be nice to be able to create custom folders to sort/label certain messages and if there was a way to filter messages by oldest or newest rather than just having newest at the top. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

Helps us reach a large quantity of candidates at once to save us on time and has made outreach in a timely manner to large applicant pools a possibility and success. Review collected by and hosted on G2.com.

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7/14/2026
Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Abby R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abby R.")
AR

Abby R.

Applications software support

Mid-Market (51-1000 emp.)

4/6/2026

"Fast, Easy Two-Way Texting That Gets Quick Responses"

4.5/5

What do you like best about TextUs?

What I like most is how fast and easy it is to get responses. Texting just works better than calls or emails, and TextUs makes it really simple to reach candidates or employees and actually hear back quickly.

It’s also super easy to use. Most people pick it up without much training, and it fits right into the workflow instead of feeling like “another system” to manage.

The two-way texting and ability to send messages in bulk is a big plus too. You can have real conversations while still reaching a lot of people at once, which saves a ton of time.

Overall, it just makes communication quicker, more direct, and way more effective. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

There are definitely some limitations, especially as you scale. Managing large groups or sending mass texts can feel a little clunky and not as streamlined as you’d expect.

There can also be occasional glitches or delivery issues, which is frustrating when you’re relying on it for real-time communication.

Another downside is that some features feel a bit limited. Things like messaging options or flexibility aren’t always as robust as you’d want, especially for more complex use cases.

Overall, it works really well for day-to-day use, but once you start pushing it harder or using it at scale, you start to notice some gaps. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

TextUs solves the biggest issue in recruiting and communication, which is just getting people to respond. Emails get ignored and calls go to voicemail, but texting actually gets attention and quick replies. That alone speeds everything up.

It also cuts down a lot of manual work. Instead of individually reaching out or tracking conversations in different places, everything is centralized with automation, templates, and campaigns that let you reach a lot of people at once without losing that personal feel.

Another big problem it solves is visibility. Having all conversations, responses, and history in one place makes it way easier to stay organized, avoid duplicate outreach, and keep the team aligned.

The benefit is pretty simple, it saves time, increases response rates, and helps move things faster, whether that’s filling jobs, confirming shifts, or just getting quick answers when you need them.

Overall, it takes communication from slow and scattered to fast and actually effective. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

KS

Khushbu S.

Recruiter

Enterprise (\> 1000 emp.)

12/13/2021

"Text us"

5/5

What do you like best about TextUs?

Very quick and fast when you have more than 50 associates/candidates Review collected by and hosted on G2.com.

What do you dislike about TextUs?

sometime we face next work issues and delays in delivering the messgaes Review collected by and hosted on G2.com.

Recommendations to others considering TextUs:

Perfect app Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

Approaching 50+ associates at the same time, Review collected by and hosted on G2.com.

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Response from Amy Fischer of TextUs

[Editedit](https://www.g2.com/survey_responses/textus-review-5197236/official_response/edit)

Khushbu, thank you so much for the review!

4/14/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Verified User in Legal Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Legal Services")
AL

Verified User in Legal Services

Mid-Market (51-1000 emp.)

7/13/2023

"Fantastic candidate recruiting tool - quick and easy"

4.5/5

What do you like best about TextUs?

Still the same great experience as before Review collected by and hosted on G2.com.

What do you dislike about TextUs?

A little slow sometimes. Would also like to text more than 9 at a time Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

Candidate recruiting and reach outs Review collected by and hosted on G2.com.

Show More

7/3/2026
Current UserValidated ReviewerIncentivizedSource: Seller invite

 ![Stephanie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie C.")
SC

Stephanie C.

10/23/2025

"Seamless Salesforce Integration, Needs Better Support"

4.5/5

What do you like best about TextUs?

I appreciate how TextUs has significantly streamlined our operations with its seamless integration with Salesforce. This integration is particularly valuable as it allows our technicians to view all previous conversations with a specific customer or account directly when accessing their Salesforce profile. The TextUs Chrome extension enhances this experience by instantly pulling up past customer interactions, ensuring we are well-prepared with customer history. I also love how TextUs caters to the preferences of our younger generation customers by enabling text communication. This feature not only improves customer satisfaction by offering a preferred communication channel but also reduces the need for time-consuming phone calls by providing a convenient method to confirm and remind customers of appointments. Furthermore, the ability for customers to send photos of their equipment allows our technicians to arrive on-site fully prepared, enhancing the efficiency and quality of service we can offer. Additionally, I find the setup process for TextUs incredibly straightforward, and whenever challenges arise, the presence of a supportive TextUs representative to guide us through has been instrumental in easing the setup process. Overall, these features collectively contribute to a smoother customer service experience and operational efficiency. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I find the technical support lacking and would appreciate improvements in this area. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

TextUs enhances customer communication, allowing younger customers to text and send photos, which saves us time with reminders and helps technicians prepare better. The seamless Salesforce integration and conversation tracking improve our efficiency and customer service. Review collected by and hosted on G2.com.

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Validated ReviewerSource: Organic

 ![Verified User in Staffing and Recruiting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Staffing and Recruiting")
AS

Verified User in Staffing and Recruiting

Enterprise (\> 1000 emp.)

2/1/2021

"A must-have tool that makes reaching out to prospects super quick"

5/5

What do you like best about TextUs?

Super easy to use, our users love it...I never hear anyone complaining about it which is a good thing! Review collected by and hosted on G2.com.

What do you dislike about TextUs?

There really isnt much to say here, our users have been using for years and love it. Review collected by and hosted on G2.com.

Recommendations to others considering TextUs:

I woud certainly recommend giving them a try. They are quick to accommodate, and if it's something they cant do today, they will work towards being able to do it for you. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

It enables our recruiters to reach out to candidates instantly, a lot of the time beating out our competitors. Review collected by and hosted on G2.com.

Show More

Response from Amy Fischer of TextUs

[Editedit](https://www.g2.com/survey_responses/textus-review-4579931/official_response/edit)

Thanks for your review, Michael! We love to hear that you enjoy using the Chrome Extension as we have worked hard to make it super user-friendly!

2/26/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Mohammed T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mohammed T.")
MT

Mohammed T.

Growth marketer

Small-Business (50 or fewer emp.)

4/27/2026

"A Better Way to Track Lead Responses Than Email"

5/5

What do you like best about TextUs?

Better way to track responses from leads than emails Review collected by and hosted on G2.com.

What do you dislike about TextUs?

The pricing can feel a bit high as usage scales, especially for smaller teams. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

TextUs solves the biggest issue our business communication: getting timely responses. Emails get ignored and calls often go unanswered, but texting creates instant, two-way conversations that people actually engage with. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

RA

Rosy A.

Small-Business (50 or fewer emp.)

5/25/2023

"Easy to use"

5/5

What do you like best about TextUs?

Easy accessibility. Any time I need to send a message. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

I dont have any dislikes. All good. Works great! No complaints. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

Maintaining communication with my employees. Review collected by and hosted on G2.com.

Show More

2/26/2026
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

 ![Sanket D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sanket D.")
SD

Sanket D.

Digital Marketing Executive

Marketing and Advertising

Small-Business (50 or fewer emp.)

10/9/2024

"Very good platform as I start to use"

4.5/5

What do you like best about TextUs?

It's automation features, like workflows and drip campaigns, are a big plus for saving time and boosting engagement Review collected by and hosted on G2.com.

What do you dislike about TextUs?

Improve detection and handling of spam or unwanted messages, making it easier to manage conversations Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

Making good communication Review collected by and hosted on G2.com.

Show More

4/7/2026
Validated ReviewerIncentivizedSource: G2 invite

 ![Jackie L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jackie L.")
JL

Jackie L.

Associate Director of Operations

Small-Business (50 or fewer emp.)

10/21/2025

"Effortless Communication, But Room for Improvement"

4.5/5

What do you like best about TextUs?

I appreciate how simple it is to reach out to both prospects and residents. Review collected by and hosted on G2.com.

What do you dislike about TextUs?

It is quite difficult to send mass texts without having to re-upload contacts or set up a group, which makes the process less user-friendly. Review collected by and hosted on G2.com.

What problems is TextUs solving and how is that benefiting you?

In student housing, the generation we are trying to connect with communicates almost exclusively through text messages at all hours. They rarely check their emails and often ignore phone calls. Texting has become the most effective and convenient way to reach them. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: Seller invite

## Questions about TextUs? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about TextUs
](https://www.g2.com/products/textus/discussions/new)

GU

Guest User

What is TextUs used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-textus-used-for)

 ![Receptionist A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Receptionist A.")
RA

Receptionist AL04
•
Last activity almost 5 years ago

How do I set text messages to multiple people for future dates?

1 Upvote

2

[
Join the conversation
](https://www.g2.com/discussions/how-do-i-set-text-messages-to-multiple-people-for-future-dates)

[
View all Discussions
](https://www.g2.com/products/textus/discuss)

## Pricing Options

Pricing provided by TextUs.

### Essentials

Starting at $99.00

1 Base Subscription Per Month

### Plus

Starting at $199.00

1 Base Subscription Per Month

### Enterprise

Contact Us

[
View More Pricing Information
](https://www.g2.com/products/textus/pricing)

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##### 
##### TextUs Features

Platform

Customization 

Integration APIs

Internationalization

Basics

Performance

Additional Functionality

Dashboard

Mobility

Content

Automation

File Sharing

[
View More Features
](https://www.g2.com/products/textus/features)

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##### Categories on G2

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