# Best AI Agent Builders Software ## How Many AI Agent Builders Software Products Does G2 Track? **Total Products under this Category:** 548 ### Category Stats (Aug 2026) - **Average Rating:** 4.64/5 (↑0.01 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Parloa (+14.43%) - Among all products in this category, Parloa recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank AI Agent Builders Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 88,400+ Authentic Reviews - 548+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Agent Builders Software ![G2 Grid® for AI Agent Builders Software plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-agent-builders/grids.png?focus%5B%5D=1408921&focus%5B%5D=82623&focus%5B%5D=6218&focus%5B%5D=3803&focus%5B%5D=1408919&focus%5B%5D=25675&focus%5B%5D=10470&focus%5B%5D=21469) Highlighted products: Salesforce Agentforce, Notion, UiPath Agentic Automation, OutSystems, ServiceNow AI Agents, ClickUp, Databricks, and Gemini Enterprise Agent Platform. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-agent-builders/grids.json?focus%5B%5D=salesforce-agentforce&focus%5B%5D=notion&focus%5B%5D=uipath-agentic-automation&focus%5B%5D=outsystems&focus%5B%5D=servicenow-ai-agents&focus%5B%5D=clickup&focus%5B%5D=databricks&focus%5B%5D=gemini-enterprise-agent-platform) **Sponsored** ### Workvivo Workvivo HQ gives Comms, HR, and IT teams an AI-powered employee experience no traditional intranet can match. With HQ Agent helping every employee find trusted answers and take action in seconds, and Seer turning employee feedback and sentiment into actionable intelligence, Workvivo is the missing link in your AI transformation strategy, driving adoption by making AI useful, accessible, and engaging for every employee. HQ Agent brings conversational and agentic AI into the daily flow of work. Employees can ask questions in natural language, receive concise answers grounded in trusted company sources, search across connected workplace content, and complete everyday tasks without navigating multiple systems. AI-powered summaries, enterprise search, federated knowledge, third-party data connections, and governance controls help organizations make workplace AI useful, secure, and accessible to every employee. AI is also embedded across internal communications and employee engagement. AI Compose helps teams create, personalize, translate, and optimize content, while Catch Me Up gives employees fast, relevant summaries of important updates. AI Podcasts and automated Employee Journeys help organizations deliver more engaging communications and guide employees through key moments such as onboarding, role changes, and promotions. Seer uses AI to transform employee listening into action. It brings together surveys, sentiment analysis, AI-powered comment analysis, engagement data, benchmarking, and workforce insights so leaders can understand what employees need, identify emerging issues, and respond faster. This connects employee voice directly to better communication, engagement, and business decisions. Built for frontline, hybrid, remote, and desk-based workforces, Workvivo acts as the AI-powered digital front door to work. Employees can access company news, conversations, recognition, documents, knowledge, workplace services, and essential tools through one intuitive experience across mobile, desktop, and digital signage—helping organizations drive AI adoption across the entire workforce, not just desk-based teams. Workvivo integrates with the technology organizations already use, including Microsoft 365, Google Workspace, Zoom, Workday, ServiceNow, Salesforce, SAP, Slack, Jira, Okta, and leading HRIS platforms. Trusted by global organizations including Amazon, Ryanair, Bupa, White Castle, and Motherson, Workvivo by Zoom is recognized by customers and industry analysts as a leader in employee engagement, intranet, and internal communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1009956&secure%5Bchosen_at%5D=2026-08-24T13%3A28%3A48Z&secure%5Bdisplayable_resource_id%5D=1009956&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1009956&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=116295&secure%5Bresource_id%5D=1009956&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-agent-builders&secure%5Btoken%5D=9e7bc1fdecb802f3cb3cb6b01f32cea6990f9c58f549f6ad8287cf4f8d336cb8&secure%5Burl%5D=https%3A%2F%2Fwww.workvivo.com%2Flp-hq-digital-workplace%2F%3Futm_source%3Dg2%26utm_medium%3Dpaid-social%26utm_campaign%3Dfy27_gl_paidsocial_g2_wv+hq_clicks_ppc_oisin&secure%5Burl_type%5D=custom_url) ### [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) Salesforce Agentforce is an enterprise agentic AI software platform that helps organizations build, deploy, manage, and govern AI agents that can autonomously assist customers, employees, and partners across digital and voice channels. Agentforce is designed for enterprises that want to operationalize AI agents at scale while maintaining control, security, and trust. It brings together humans, applications, AI models, and business data into a unified system where agents can reason, take action, and collaborate with people. The platform supports the full agent lifecycle—from creation and testing to deployment, supervision, and continuous improvement—using both low-code and pro-code tools. Agentforce is used by teams across customer service, sales, IT, operations, HR, marketing, and industry-specific workflows. Agentforce enables organizations to deploy AI agents that work continuously, execute business logic, and integrate with existing systems. Agents can handle structured and unstructured data, reason through complex tasks, and hand off to humans when needed. Key capabilities and components include: - Agent development and orchestration tools that support building, testing, deploying, supervising, and scaling AI agents using conversational, low-code, and pro-code experiences. - Hybrid reasoning architecture that combines deterministic workflows with large language model (LLM) reasoning to ensure predictable execution while handling nuance and natural language interactions. - Multichannel and voice support, allowing agents to engage users across web, mobile, chat, and phone with consistent behavior and brand-aligned voice experiences. - Intelligent Context processing, which extracts and structures information from unstructured and multimodal data sources so agents can respond accurately and take relevant actions. - Lifecycle management and supervision, including batch testing, performance monitoring, and tools to refine agent behavior over time. Agentforce includes built-in trust, governance, and security features to support enterprise requirements: - Configurable guardrails to reduce hallucinations, bias, and off-topic responses. - Data protection and governance controls such as grounding, access controls, auditability, and privacy safeguards. - Enterprise-grade reliability and compliance, built on the broader Salesforce platform. Common use cases include customer support automation, sales development, employee support, deep research tasks, coaching and learning, product recommendations, appointment scheduling, and event or attendee support. Agentforce can also be tailored for industry-specific workflows by leveraging existing data models, APIs, and business logic. Overall, Salesforce Agentforce is an enterprise agentic AI platform for organizations seeking to deploy trusted, autonomous digital labor that integrates with their existing systems and operates at scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,165 #### Who Is the Company Behind Salesforce Agentforce? - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** www.salesforce.com - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce 579,511 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c04f36289ca03aeff007197f1d9e74e925e328ed6bcfaff98911c78b3ab382f7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3185%2F&secure%5Burl_type%5D=linkedin_company_website) 83,223 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Salesforce Developer, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 39% Medium, 31% Large #### What Are Recent G2 Reviews of Salesforce Agentforce? **["Agentforce + Data Cloud Integration Makes Lead Qualification Easy"](https://www.g2.com/survey_responses/salesforce-agentforce-review-13197506)** **Rating:** 4.0/5.0 stars _— Vishal S._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-13197506) **["Agentforce Makes Enterprise AI with Salesforce Truly Headless"](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613)** **Rating:** 4.0/5.0 stars _— Manjunath G._ [Read full review](https://www.g2.com/survey_responses/salesforce-agentforce-review-12717613) ### [Notion](https://www.g2.com/products/notion/reviews) Notion is the connected AI workspace that brings all work together in a tool that adapts to every team—with AI to find answers and automate busywork. It's one place for search, manage projects, capture notes and company knowledge, and collaborate as a team. Millions love Notion because it increases productivity, reduces tools & costs, and empowers everyone to do their best work. Unlike fragmented, rigid software, Notion connects work into one tool that’s customizable and people love to use. Now you have beautiful tools to build your life’s work. **Average Rating:** 4.6/5.0 **Total Reviews:** 12,502 #### Who Is the Company Behind Notion? - **Seller:** [Notion](https://www.g2.com/sellers/notion-2026-07-28) - **Company Website:** www.notion.com - **Year Founded:** 2016 - **HQ Location:** San Francisco, California - **Twitter:** @NotionHQ 518,653 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=399e9697986146b6547e3d94bc17ba8f8319eab9f75fe02bef5adbd86876f603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnotionhq%2F&secure%5Burl_type%5D=linkedin_company_website) 7,360 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Student - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Small, 24% Medium #### What Do G2 Reviewers Say About Notion? _AI-generated summary from verified user reviews_ ##### Pros - Users find Notion's **ease of use** incredibly helpful, appreciating its intuitive design and straightforward collaboration features. - Users love Notion’s **flexible organization features** , making it easy to manage projects, notes, and collaborate effectively. - Users love the **integrated AI features** of Notion, enhancing productivity and simplifying content management effortlessly. - Users find Notion **extremely useful** for managing tasks, enhancing collaboration, and streamlining documentation processes effectively. - Users love how Notion offers **powerful organization features** that greatly enhance productivity and streamline workflow management. ##### Cons - Users find the **learning curve steep** in Notion, leading to frustration with editing and organization. - Users find Notion's **limited features** frustrating, noting a lack of depth and missing functionalities like recording and free templates. - Users find the **learning difficulty** creates navigation challenges, making formatting and advanced features less intuitive. - Users note several **missing features** in Notion, which hinder optimization and streamline their workflow effectively. - Users express frustration with **usage limitations** in Notion, highlighting challenges in setup, organization, and document drafting. #### What Are Recent G2 Reviews of Notion? **["All-in-One, Customizable Productivity Hub for Notes, Tasks, and Collaboration"](https://www.g2.com/survey_responses/notion-review-13346940)** **Rating:** 4.5/5.0 stars _— raghunadh k._ [Read full review](https://www.g2.com/survey_responses/notion-review-13346940) **["Excellent All-in-One Workspace for Productivity and Collaboration"](https://www.g2.com/survey_responses/notion-review-13344826)** **Rating:** 5.0/5.0 stars _— Bodem V._ [Read full review](https://www.g2.com/survey_responses/notion-review-13344826) ### [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) UiPath (NYSE: PATH) is a global leader in agentic automation, empowering enterprises to harness the full potential of AI agents to autonomously execute and optimize complex business processes. The UiPath Platform™ uniquely combines controlled agency, developer flexibility, and seamless integration to help organizations scale agentic automation safely and confidently. Committed to security, governance, and interoperability, UiPath supports enterprises as they transition into a future where automation delivers on the full potential of AI to transform industries. For more information, visit www.uipath.com. Agentic testing is an AI-powered approach to software quality assurance that leverages autonomous agents to generate, execute, and evolve tests across the entire testing lifecycle. By partnering intelligent agents with human testers, agentic testing dramatically increases test coverage, accelerates release cycles, improves system resilience, and enables continuous testing at enterprise scale. It empowers teams to shift from manual, reactive testing to proactive, scalable quality engineering—driving faster innovation with higher confidence. **Average Rating:** 4.6/5.0 **Total Reviews:** 6,136 #### Who Is the Company Behind UiPath Agentic Automation? - **Seller:** [UiPath](https://www.g2.com/sellers/uipath) - **Company Website:** www.uipath.com - **Year Founded:** 2005 - **HQ Location:** New York - **Twitter:** @UiPath 108,104 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=17615f854c74fc9182c09444e77a06bb258d3895834425dd5c43ea727a867603&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1523656%2F&secure%5Burl_type%5D=linkedin_company_website) 5,134 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** RPA Developer, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Large, 29% Medium #### What Do G2 Reviewers Say About UiPath Agentic Automation? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **advanced AI capabilities** of UiPath Agentic Automation, enhancing adaptability and seamless workflow integration. - Users appreciate the **ease of use** of UiPath Agentic Automation, making it simple for developers to integrate and automate tasks. - Users value the **seamless integration of AI with automation** in UiPath Agentic Automation for handling complex tasks. - Users commend the **automation ease** of UiPath Agentic Automation, benefiting from its advanced AI capabilities and orchestration. - Users value the **efficiency** of UiPath Agentic Automation, enjoying streamlined automation solutions that save time and effort. ##### Cons - Users find the product **expensive** , with high licensing costs compared to other RPA tools, impacting overall value. - Users find the **learning curve challenging** , especially with agent training and required programming knowledge for non-tech individuals. - Users find the **complexity** of UiPath Agentic Automation overwhelming, especially when navigating advanced features and setups. - Users feel that the **pricing issues** of UiPath Agentic Automation are too high, affecting repurchase decisions. - Users find the **licensing issues** confusing, making initial setup and advanced feature access challenging for newcomers. #### What Are Recent G2 Reviews of UiPath Agentic Automation? **["Transformative Automation with AI Decision Making"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416)** **Rating:** 4.5/5.0 stars _— Arti P._ [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-12980416) **["Extending RPA Capabilities with Agentic AI"](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861)** **Rating:** 4.5/5.0 stars _— Muhammad A._ [Read full review](https://www.g2.com/survey_responses/uipath-agentic-automation-review-13049861) #### What Are G2 Users Discussing About UiPath Agentic Automation? - [What are the most impactful use-cases of UiPath's RPA in automating repetitive business processes?](https://www.g2.com/discussions/what-are-the-most-impactful-use-cases-of-uipath-s-rpa-in-automating-repetitive-business-processes) - 2 comments - [What is robotic process automation RPA and when is it beneficial?](https://www.g2.com/discussions/what-is-robotic-process-automation-rpa-and-when-is-it-beneficial) - 1 comment - [Which business process can be automated with RPA?](https://www.g2.com/discussions/which-business-process-can-be-automated-with-rpa) - 2 comments - [What is RPA in UiPath?](https://www.g2.com/discussions/what-is-rpa-in-uipath) - 2 comments - [Is UiPath an RPA tool?](https://www.g2.com/discussions/is-uipath-an-rpa-tool) - 2 comments ### [OutSystems](https://www.g2.com/products/outsystems/reviews) What if you could build custom, AI-powered solutions that fit your business perfectly, without the risk or costly lock-in? The OutSystems AI-powered low-code development platform eliminates the compromises of building and buying, enabling your teams to turn ideas into mission-critical applications and agents that drive revenue, efficiency, and customer impact. By combining a trusted low-code foundation with powerful AI capabilities, you can build custom solutions up to 10x faster, with the speed of innovation and control you need to compete in the AI-centric future. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,625 #### Who Is the Company Behind OutSystems? - **Seller:** [OutSystems](https://www.g2.com/sellers/outsystems) - **Company Website:** www.outsystems.com - **Year Founded:** 2001 - **HQ Location:** Boston, MA - **Twitter:** @OutSystems 25,276 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ccc6b0ab8a6a606ed9d6676af9388fa46fdba679e6889f3f95c152fc7b341bac&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F16663%2F&secure%5Burl_type%5D=linkedin_company_website) 2,209 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 40% Medium, 35% Large #### What Do G2 Reviewers Say About OutSystems? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in OutSystems, making development and implementation quick and straightforward. - Users value the **speed of development** with OutSystems, enabling rapid app creation and seamless integration. - Users value the **speed and ease of app development** with OutSystems, enabling rapid creation without extensive coding knowledge. - Users praise the **fast development** capabilities of OutSystems, enabling quick app deployment and easy learning. - Users value the **fast application development** with OutSystems, enabling quick project turnaround and efficient workflows. ##### Cons - Users note the **high licensing costs** of OutSystems, suggesting a need for more affordable options and better integrations. - Users express concern over the **high licensing costs** and limited customization options of OutSystems. - Users note the **limited customization** options in OutSystems, hindering their ability to build highly specific applications. - Users express concern over **high licensing costs** and restrictions on customization, leading to vendor lock-in issues. - Users often find **missing features** in OutSystems, wishing for more options in UX/UI and frontend development. #### What Are Recent G2 Reviews of OutSystems? **["Fast, Flexible, and Enterprise-Ready, A 3-Year Perspective"](https://www.g2.com/survey_responses/outsystems-review-13204316)** **Rating:** 4.5/5.0 stars _— Rushikesh B._ [Read full review](https://www.g2.com/survey_responses/outsystems-review-13204316) **["Accelerates SDLC with Low-Code Automation and Strong Compliance"](https://www.g2.com/survey_responses/outsystems-review-13241348)** **Rating:** 4.5/5.0 stars _— Nuno D._ [Read full review](https://www.g2.com/survey_responses/outsystems-review-13241348) #### What Are G2 Users Discussing About OutSystems? - [What is OutSystems used for?](https://www.g2.com/discussions/what-is-outsystems-used-for) - 1 comment - [How much does OutSystems cost?](https://www.g2.com/discussions/how-much-does-outsystems-cost) - 2 comments - [Are OutSystems free?](https://www.g2.com/discussions/are-outsystems-free) - 6 comments - [What uses OutSystems?](https://www.g2.com/discussions/what-uses-outsystems) - 1 comment - [What is OutSystems platform?](https://www.g2.com/discussions/what-is-outsystems-platform) - 1 comment ### [ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews) ServiceNow AI Agents act autonomously to get work done across IT, HR, customer service, app development, and every corner of your business. They proactively solve problems, drive exponential productivity, and handle everything from routine tasks to complex, multi-step processes. Built on a unified, open platform that combines AI, data, workflows, and security, ServiceNow AI Agents have real-time access to enterprise data from 350+ systems. Grounded in your business context, rules, and knowledge, they don't just recommend next steps. They execute work across any system in your enterprise, governed by your policies at every step. Choose from out-of-the-box AI agents or build custom ones with AI Agent Studio using natural language. Set guardrails, automate workflows, and deploy AI with governance and security built in from day one. Users can talk, chat, or use voice with ServiceNow Otto, their AI assistant for work, to make requests and get work done. ServiceNow Otto then routes the request to the right AI agent or specialist, and hands back the result. AI specialists are AI agents that execute entire job functions end to end, like an IT specialist or HR generalist. For over 20 years, ServiceNow has powered work for the world's leading companies. 90% of the Fortune 500 trust ServiceNow, powering 100 billion workflows annually and over 100,000 AI use cases. Put AI to work for your people with ServiceNow. **Average Rating:** 4.3/5.0 **Total Reviews:** 450 #### Who Is the Company Behind ServiceNow AI Agents? - **Seller:** [ServiceNow](https://www.g2.com/sellers/servicenow) - **Company Website:** www.servicenow.com - **Year Founded:** 2004 - **HQ Location:** Santa Clara, CA - **Twitter:** @servicenow 55,548 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8f146dd2da6255ae21db2f89043b268912043fe250660dfee40ba3c0574bb1ba&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F29352%2F&secure%5Burl_type%5D=linkedin_company_website) 35,081 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 35% Large, 17% Medium #### What Do G2 Reviewers Say About ServiceNow AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **efficiency** of ServiceNow AI Agents, streamlining workflows and enhancing productivity with automated tasks. - Users appreciate the **ease of use** of ServiceNow AI Agents, simplifying tasks and enabling quick adaptation for everyone. - Users value the **automation of repetitive tasks** by ServiceNow AI Agents, enhancing workflow efficiency and productivity. - Users value the **easy integrations** of ServiceNow AI Agents, enhancing workflows and automating tasks for efficiency. - Users value the **effective automation** of tasks by ServiceNow AI Agents, enhancing efficiency and support 24/7. ##### Cons - Users frequently encounter **inaccurate responses** from ServiceNow AI Agents, particularly when data setups are insufficient or poorly defined. - Users face challenges with **poor understanding** as AI responses often lack nuance and can be inaccurate without proper setup. - Users find the **configuration challenging** and time-consuming, often requiring advanced skills for optimal setup and customization. - Users experience **limited AI flexibility** , requiring significant time and effort for customization and setup in unique environments. - Users find the **steep learning curve** during initial setup of ServiceNow AI Agents challenging and time-consuming. #### What Are Recent G2 Reviews of ServiceNow AI Agents? **["ServiceNow AI Agents Feel Like a Perfect Team Member"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278)** **Rating:** 4.0/5.0 stars _— Bart K._ [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-13179278) **["Native AI agents that finally run on governed platform data"](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657)** **Rating:** 5.0/5.0 stars _— rajesh s._ [Read full review](https://www.g2.com/survey_responses/servicenow-ai-agents-review-12776657) ### [Databricks](https://www.g2.com/products/databricks/reviews) Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics, and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. Founded in 2013 by the original creators of Apache Spark™, Delta Lake, MLflow and Unity Catalog, Databricks is built on an open lakehouse architecture that brings data, analytics and AI together. The platform is used by data engineers, data scientists, analysts, developers, machine learning teams, AI teams and business users to collaborate across the full data and AI lifecycle. Key Databricks capabilities include: - Data engineering: Build, automate and manage reliable batch, streaming and real-time data pipelines. - Analytics and business intelligence: Run SQL analytics, create dashboards and enable business teams to explore data. - Data governance: Discover, secure and manage data and AI assets across teams, clouds and workloads. - Machine learning and AI: Develop models, build generative AI applications and create production-grade AI agents. - Data applications: Build and deploy data-driven applications using governed enterprise data. Available across AWS, Azure and Google Cloud, Databricks helps organizations work across clouds, reduce data silos and simplify collaboration across teams and tools. Customers use Databricks for use cases such as customer personalization, fraud detection, predictive maintenance, real-time analytics, cybersecurity, healthcare research, financial risk management, supply chain optimization and AI-powered decision-making. Databricks is used across industries including financial services, healthcare and life sciences, retail, manufacturing, energy and the public sector. Organizations use the platform to modernize data infrastructure, accelerate AI adoption and turn enterprise data into business value. **Average Rating:** 4.6/5.0 **Total Reviews:** 1,331 #### Who Is the Company Behind Databricks? - **Seller:** [Databricks Inc.](https://www.g2.com/sellers/databricks-inc) - **Company Website:** databricks.com - **Year Founded:** 2013 - **HQ Location:** San Francisco, CA - **Twitter:** @databricks 92,269 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=bddca64732f61b923d96364e8c8eb35711aab4f98797cb00ab071ff24fbdd392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3477522%2F&secure%5Burl_type%5D=linkedin_company_website) 15,627 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Data Engineer, Data Analyst - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Large, 38% Medium #### What Do G2 Reviewers Say About Databricks? _AI-generated summary from verified user reviews_ ##### Pros - Users enjoy the **ease of use and extensive features** of Databricks, streamlining data warehousing and machine learning tasks. - Users appreciate the **ease of use** of Databricks, enhancing their experience with its intuitive interface and efficient features. - Users value the **seamless integrations with AWS services** that enhance efficiency and support diverse business needs. - Users value the **seamless collaboration** provided by Databricks, enhancing teamwork on data projects and insights sharing. - Users value the **wide array of integrated analytical features** in Databricks, enhancing efficiency and collaboration in data projects. ##### Cons - Users face a **steep learning curve** with Databricks, as its complexity can be confusing for newcomers. - Users note that the **cost of Databricks can be quite high** , particularly for large data projects and limited free options. - Users find the **steep learning curve** of Databricks challenging, particularly for those unfamiliar with big data tools. - Users find the **complexity** of Databricks challenging, especially during initial setup and navigation of advanced features. - Users encounter **complex setup** challenges with Databricks initially, but support helps resolve issues quickly. #### What Are Recent G2 Reviews of Databricks? **["Reliable Platform for Building Scalable Data Pipelines"](https://www.g2.com/survey_responses/databricks-review-13198355)** **Rating:** 5.0/5.0 stars _— aravind k._ [Read full review](https://www.g2.com/survey_responses/databricks-review-13198355) **["Databricks Streamlines ETL and Analytics with Scalable Notebooks"](https://www.g2.com/survey_responses/databricks-review-13181721)** **Rating:** 5.0/5.0 stars _— Diana C._ [Read full review](https://www.g2.com/survey_responses/databricks-review-13181721) #### What Are G2 Users Discussing About Databricks? - [What does Databricks software do?](https://www.g2.com/discussions/what-does-databricks-software-do) - 3 comments, 1 upvote - [What is Databricks unified analytics platform?](https://www.g2.com/discussions/what-is-databricks-unified-analytics-platform) - 3 comments - [What is Lakehouse in Databricks?](https://www.g2.com/discussions/what-is-lakehouse-in-databricks) - 4 comments, 2 upvotes - [What are the features of Databricks?](https://www.g2.com/discussions/what-are-the-features-of-databricks) - 4 comments, 2 upvotes ### [ClickUp](https://www.g2.com/products/clickup/reviews) ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. **Average Rating:** 4.6/5.0 **Total Reviews:** 13,158 #### Who Is the Company Behind ClickUp? - **Seller:** [ClickUp](https://www.g2.com/sellers/clickup) - **Company Website:** ClickUp.com - **Year Founded:** 2017 - **HQ Location:** San Diego, California - **Twitter:** @clickup 69,539 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=12451d66d580078c16b08985ccc98dcf8d832565fb04a9665439cfd4f2a74fa7&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F12949663%2F&secure%5Burl_type%5D=linkedin_company_website) 1,526 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Project Manager - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 77% Small, 19% Medium #### What Do G2 Reviewers Say About ClickUp? _AI-generated summary from verified user reviews_ ##### Pros - Users find ClickUp to be incredibly **easy and simple to use** , streamlining tasks and enhancing productivity effortlessly. - Users value the **flexibility in task management** , enabling customized workflows for personal, team, and project tasks. - Users appreciate the **abundance of features** in ClickUp, making task management seamless and efficient. - Users appreciate ClickUp for its **streamlined management tasks** , enabling better organization and efficiency in project handling. - Users appreciate ClickUp for its **streamlined organization** , making team management and project tracking efficient and effortless. ##### Cons - Users find the **missing features** in ClickUp frustrating, particularly the lack of basic tools like subfolders. - Users experience a **learning curve** with ClickUp, finding the plethora of features daunting at first. - Users note **limited features** in ClickUp, with missing basic options and a complex setup process hindering ease of use. - Users find ClickUp **not intuitive** , feeling overwhelmed by its many features and struggling with initial setup and performance. - Users experience **slow loading** times in ClickUp, which affects their productivity when managing multiple tasks and fields. #### What Are Recent G2 Reviews of ClickUp? **["Flexible project management tool for managing tasks and team workflows"](https://www.g2.com/survey_responses/clickup-review-13349202)** **Rating:** 4.0/5.0 stars _— Riki Y._ [Read full review](https://www.g2.com/survey_responses/clickup-review-13349202) **["Highly Customizable but Steep Learning Curve"](https://www.g2.com/survey_responses/clickup-review-13341211)** **Rating:** 5.0/5.0 stars _— Nilanjan H._ [Read full review](https://www.g2.com/survey_responses/clickup-review-13341211) #### What Are G2 Users Discussing About ClickUp? - [What features of ClickUp make it a preferred choice for project management in agile teams?](https://www.g2.com/discussions/what-features-of-clickup-make-it-a-preferred-choice-for-project-management-in-agile-teams) - 6 comments, 6 upvotes - [What is ClickUp used for?](https://www.g2.com/discussions/what-is-clickup-used-for) - 10 comments, 4 upvotes - [Does Google use ClickUp?](https://www.g2.com/discussions/does-google-use-clickup) - 5 comments, 3 upvotes - [Who uses ClickUp?](https://www.g2.com/discussions/who-uses-clickup) - 14 comments, 4 upvotes - [Is ClickUp really free?](https://www.g2.com/discussions/is-clickup-really-free) - 12 comments, 3 upvotes ### [Gemini Enterprise Agent Platform](https://www.g2.com/products/gemini-enterprise-agent-platform/reviews) Google Cloud's comprehensive platform for developers to build, scale, govern and optimize agents and models. It's a single destination for technical teams to build agents that can transform enterprise applications and workflows into powerful agentic systems. **Average Rating:** 4.3/5.0 **Total Reviews:** 730 #### Who Is the Company Behind Gemini Enterprise Agent Platform? - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google 31,899,995 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fe4a5936665c9702418dd53c477fef5a7baea08078bb117ed67e966fc581b9ec&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1441%2F&secure%5Burl_type%5D=linkedin_company_website) 341,888 employees on LinkedIn® - **Ownership:** NASDAQ:GOOG #### Who Uses This Product? - **Who Uses This:** Software Engineer, Data Scientist - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 42% Small, 29% Large #### What Do G2 Reviewers Say About Gemini Enterprise Agent Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of the Gemini Enterprise Agent Platform, highlighting its beginner-friendly interface and intuitive design. - Users value the **multimodal capabilities** of Gemini, enhancing productivity in software development and automation projects. - Users appreciate the **multimodal capabilities** of Gemini, enhancing productivity by understanding text, images, code, and documents together. - Users value the **multimodal capabilities** of Gemini, enhancing productivity in software development and automation projects. - Users appreciate the **easy integrations** in Gemini Enterprise Agent, which streamline workflows and enhance productivity. ##### Cons - Users find the platform **expensive** , especially when considering resource usage and challenging documentation. - Users find the **learning curve steep** with Gemini Enterprise Agent Platform, due to its numerous complex components and configurations. - Users find the **complex pricing structure** of Gemini Enterprise Agent Platform confusing and difficult to navigate. - Users find the **complex pricing structure** of Gemini Enterprise Agent challenging and suggest simplifying it for clarity. - Users find the **difficult learning curve** of Gemini Enterprise Agent Platform overwhelming, especially with advanced features and integrations. #### What Are Recent G2 Reviews of Gemini Enterprise Agent Platform? **["Helped us automate routine work and save hours every week"](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-13212825)** **Rating:** 4.5/5.0 stars _— Pavan Simhadri D._ [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-13212825) **["Easy AI Agent Creation"](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-13193916)** **Rating:** 4.5/5.0 stars _— Belhaje A._ [Read full review](https://www.g2.com/survey_responses/gemini-enterprise-agent-platform-review-13193916) #### What Are G2 Users Discussing About Gemini Enterprise Agent Platform? - [What is Google Cloud AI Platform used for?](https://www.g2.com/discussions/what-is-google-cloud-ai-platform-used-for) - 5 comments, 5 upvotes - [What software libraries does cloud ML engine support?](https://www.g2.com/discussions/what-software-libraries-does-cloud-ml-engine-support) - 4 comments, 5 upvotes - [How do I use Google cloud platform for machine learning?](https://www.g2.com/discussions/how-do-i-use-google-cloud-platform-for-machine-learning) - [Is Google Cloud AI free?](https://www.g2.com/discussions/is-google-cloud-ai-free) - [What is Google AI platform?](https://www.g2.com/discussions/what-is-google-ai-platform) - 3 comments, 3 upvotes ### [Asana](https://www.g2.com/products/asana/reviews) Asana is a leading work management platform for human + AI collaboration. Over 170,000 customers like Accenture, Amazon, Anthropic, and Suzuki rely on Asana to align teams and accelerate organizational impact. Whether it’s managing strategic initiatives, cross-functional programs, or company-wide goals, Asana helps organizations bring clarity to complexity—turning plans into action with AI working alongside teams every step of the way. To learn more, visit www.asana.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 13,334 #### Who Is the Company Behind Asana? - **Seller:** [Asana](https://www.g2.com/sellers/asana) - **Company Website:** asana.com - **Year Founded:** 2008 - **HQ Location:** San Francisco, CA - **Twitter:** @Asana 119,913 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b0026cd552fc243cbff7e669b4f4f58fe6d8629fe0f9733833a1c30db945e3a4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F807257%2F&secure%5Burl_type%5D=linkedin_company_website) 4,369 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Project Manager, Owner - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 57% Small, 31% Medium #### What Do G2 Reviewers Say About Asana? _AI-generated summary from verified user reviews_ ##### Pros - Users find Asana to have a **user-friendly interface** , making it simple to manage tasks and collaborate effectively. - Users appreciate Asana for its **effective task management** , enhancing productivity and collaboration across teams and projects. - Users value the **workflow features** of Asana, enhancing teamwork and project organization with flexible task management options. - Users appreciate the **workflow features** in Asana, facilitating team connectivity and enhancing project management efficiency. - Users value the **user-friendly task tracking** in Asana, enhancing organization and efficiency in managing deliverables. ##### Cons - Users experience a lack of **essential features** , including time tracking and project setup capabilities, hindering usability. - Users struggle with the **steep learning curve** of Asana, finding it messy and difficult to manage tasks effectively. - Users note the **limited features** in Asana, particularly with powerful tools locked behind higher pricing tiers. - Users find the **UI not intuitive** , with a clunky design that complicates navigation and task management. - Users find the **search functionality lacking** , making it difficult to efficiently locate projects and tasks. #### What Are Recent G2 Reviews of Asana? **["Asana Keeps Event Vendor Planning Organized and Searchable"](https://www.g2.com/survey_responses/asana-review-13349069)** **Rating:** 5.0/5.0 stars _— John N._ [Read full review](https://www.g2.com/survey_responses/asana-review-13349069) **["Asana Makes Project Management Simple, Transparent, and Easy to Track"](https://www.g2.com/survey_responses/asana-review-13348728)** **Rating:** 5.0/5.0 stars _— Deppu G._ [Read full review](https://www.g2.com/survey_responses/asana-review-13348728) #### What Are G2 Users Discussing About Asana? - [How does Asana help organizations track OKRs and strategic goals?](https://www.g2.com/discussions/how-does-asana-help-organizations-track-okrs-and-strategic-goals) - 1 comment, 2 upvotes - [What apps and tools does Asana integrate with?](https://www.g2.com/discussions/what-apps-and-tools-does-asana-integrate-with) - 1 comment, 2 upvotes - [How does Asana use AI to help teams manage work?](https://www.g2.com/discussions/how-does-asana-use-ai-to-help-teams-manage-work) - 1 comment, 2 upvotes - [What makes Asana different from other project management and work management tools?](https://www.g2.com/discussions/what-makes-asana-different-from-other-project-management-and-work-management-tools) - 1 comment, 2 upvotes - [Is Asana worth it?](https://www.g2.com/discussions/is-asana-worth-it) - 13 comments, 18 upvotes ### [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,065 #### Who Is the Company Behind Zapier? - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Company Website:** zapier.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier 95,859 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed4b88b7d3087b088b560447ab5e4d5dd8645ced77266f1a5419671ca92102c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapier&secure%5Burl_type%5D=linkedin_company_website) 1,473 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small, 24% Medium #### What Do G2 Reviewers Say About Zapier? _AI-generated summary from verified user reviews_ ##### Pros - Users find Zapier's **ease of use** remarkable, simplifying automation and app integrations without the need for technical skills. - Users value Zapier's **seamless automation** , effectively connecting apps and streamlining workflows for increased efficiency. - Users value the **extensive integrations** Zapier offers, streamlining tasks across their essential tools effortlessly. - Users love the **easy integrations** of Zapier, allowing seamless connections between tools for efficient automation. - Users enjoy **time-saving automation** with Zapier, seamlessly connecting apps and streamlining repetitive tasks efficiently. ##### Cons - Users find the **cost of Zapier to be high** , especially for accessing advanced features and integrations. - Users find the **complexity of setup** and feature navigation challenging, complicating their ability to test effectively. - Users find **pricing issues** with Zapier, as premium features come at a much higher cost than expected for small projects. - Users find the **learning curve overwhelming** due to the extensive integrations, making it challenging to build efficient zaps. - Users express frustration with Zapier's **limited features** , making it challenging for smaller teams and specific use cases. #### What Are Recent G2 Reviews of Zapier? **["Simple, Intuitive Automations with Zapier"](https://www.g2.com/survey_responses/zapier-review-13255140)** **Rating:** 5.0/5.0 stars _— Laura O._ [Read full review](https://www.g2.com/survey_responses/zapier-review-13255140) **["Easy Workflow Automation That Saves Hours and stress."](https://www.g2.com/survey_responses/zapier-review-13347450)** **Rating:** 5.0/5.0 stars _— Thomas N._ [Read full review](https://www.g2.com/survey_responses/zapier-review-13347450) #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments - [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### [Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews) Jotform AI Agents are automated real-time assistants designed to help your users at any time of day or night. AI Agents are the future of customer service. Train and customize your own personal AI Agent to enhance user engagement, improve response times, and streamline support operations. With Jotform’s intuitive, no-code AI builder, you can easily train and customize your own AI Agent to match your brand voice, support workflows, and respond with the exact information your users need. Simply provide key details, documents, FAQs, or form data, and your AI Agent will learn from this context to deliver accurate, personalized interactions. This level of customization helps teams improve response times, boost user satisfaction, and streamline support operations across every stage of the customer journey. One of the platform’s most powerful advantages is its extensive library of 7,000+ customizable AI Agent templates. These ready-made templates provide an easy starting point for a wide variety of use cases, including customer support, onboarding, lead qualification, appointment scheduling, product education, internal training, and more. Each template can be fully personalized with your own instructions, tone, workflows, and industry-specific knowledge—allowing you to deploy high-performing AI Agents in minutes. Jotform AI Agents provide 24/7 automated assistance, ensuring your customers receive instant support even outside of business hours. While you sleep, your AI Agents continue working—handling inquiries, resolving issues, collecting information, and providing accurate responses around the clock. This continuous availability reduces wait times, increases engagement, and helps teams keep up with growing demand. With multichannel support, Jotform AI Agents can operate wherever your users are. Deploy your agents across web, chat widgets, email, phone, WhatsApp, Messenger, Gmail, WordPress, and other communication channels for a unified, consistent support experience. This omnichannel flexibility ensures that your users always receive real-time assistance—no matter the device or platform. For teams requiring voice-based interactions, Jotform offers powerful phone and SMS capabilities. AI Agents can handle incoming calls, conduct natural voice conversations, answer questions, and transcribe spoken messages—all with a friendly, human-like tone. This makes Jotform AI Agents ideal for customer service hotlines, appointment reminders, phone-based support, and automated phone menus. AI Agents can also perform customizable actions based on your workflows. Define specific behaviors, triggers, follow-up steps, or automated tasks for your agent to execute. Whether you want it to qualify leads, send emails, update CRM records, route inquiries, generate reports, or collect data through forms, your AI Agent follows your rules precisely. By combining real-time automation, no-code customization, multichannel support, and intelligent communication, Jotform AI Agents help organizations scale their customer experience effortlessly. Whether you’re a small business or a global enterprise, AI Agents provide the speed, accuracy, and availability needed to support users at every moment. **Average Rating:** 4.5/5.0 **Total Reviews:** 674 #### Who Is the Company Behind Jotform AI Agents? - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** www.jotform.com - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform 39,289 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website) 901 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 73% Small, 11% Medium #### What Do G2 Reviewers Say About Jotform AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Jotform AI Agents, enhancing productivity and simplifying onboarding processes. - Users find the **easy setup** of Jotform AI Agents simplifies onboarding and ongoing training for clients. - Users highlight the **easy setup** of Jotform AI Agents, enabling quick onboarding and efficient client interaction. - Users find Jotform AI Agents to be **extremely helpful** in streamlining tasks and enhancing productivity in various settings. - Users value the **superior setup ease** of Jotform AI Agents, facilitating a smooth onboarding process and enhanced efficiency. ##### Cons - Users find the **AI limitations** frustrating, with issues in flexibility and understanding user specifications effectively. - Users find the AI's **limited capabilities** affect its flexibility and accuracy in executing workflows and understanding requests. - Users express frustration with the **limited features** of Jotform AI Agents, hindering their ability to customize workflows effectively. - Users find **inadequate AI features** in Jotform AI Agents, as it often hallucinates and misunderstands user requests. - Users experience **poor understanding** from Jotform AI Agents, leading to frustration and confusion in interpreting queries and instructions. #### What Are Recent G2 Reviews of Jotform AI Agents? **["Jotform AI Agent Saves Time with 24/7 Fast, Consistent Customer Responses"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13286459)** **Rating:** 4.0/5.0 stars _— HEMU T._ [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13286459) **["Jotform Makes Lead Capture Easy with Intuitive Templates and Smart Routing"](https://www.g2.com/survey_responses/jotform-ai-agents-review-13213003)** **Rating:** 4.0/5.0 stars _— Pratyush S._ [Read full review](https://www.g2.com/survey_responses/jotform-ai-agents-review-13213003) ### [CloseBot](https://www.g2.com/products/closebot/reviews) The Leading Conversational AI Agent Builder Platform to Qualify Leads and Book Meetings 24/7 CloseBot is a cutting-edge conversational AI platform designed to revolutionize how businesses interact with their leads and customers across multiple channels. It stands out as a powerful tool, particularly for businesses using platforms like GoHighLevel, offering a robust and user-friendly solution for automating communication, qualifying leads, booking appointments, and providing exceptional customer service. Utilizes an objective-based AI system where you define specific goals for the bot to achieve during conversations, such as lead qualification or appointment booking. This allows the bot to dynamically adapt its responses and prompting to meet those objectives, leading to more focused and effective interactions. Seamless integration with GoHighLevel, enabling automatic contact tagging and the mapping of collected information to custom fields within GoHighLevel. This integration streamlines data management and allows for triggering automations within GoHighLevel based on CloseBot interactions. Integrates with a knowledge base where you can upload documents or provide website URLs for the AI to learn from and reference during conversations. This allows the bot to provide accurate and specific information about your business, products, or services. Smart follow-up capabilities that allow you to automate follow-up messages based on the context of the conversation. This ensures that leads and customers receive timely and relevant communication, improving engagement and conversion opportunities. Built with a dynamic prompting algorithm that works in the background to create effective prompts based on your objectives and the flow of the conversation. This reduces the complexity of manual prompt engineering, allowing users to focus on defining their desired outcomes rather than crafting intricate instructions. **Average Rating:** 4.8/5.0 **Total Reviews:** 189 #### Who Is the Company Behind CloseBot? - **Seller:** [CloseBot](https://www.g2.com/sellers/closebot) - **Company Website:** closebot.com - **Year Founded:** 2023 - **HQ Location:** Everett, WA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=76f081212a6590870b98a4480583f0c59c1980df43a77a28fd354ccbca8551f8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fclosebot-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 17 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Real Estate - **Company Size:** 49% Small, 5% Medium #### What Do G2 Reviewers Say About CloseBot? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of CloseBot, as it simplifies tasks and enhances productivity effortlessly. - Users value the **easy setup** of CloseBot, enabling quick deployment and effective usage without needing AI expertise. - Users love the **seamless automation** of CloseBot, which enhances productivity by efficiently managing customer interactions and leads. - Users value the **24/7 support** from CloseBot, citing instant responses that enhance lead capture and overall efficiency. - Users appreciate the **AI integration** of CloseBot, enhancing lead capture and automating sales processes effectively. ##### Cons - Users express concerns about **CloseBot's limited bot functionality** , including irrelevant answers and lack of voice interactions. - Users feel the **limited customization** of CloseBot restricts their ability to tailor the experience to their needs. - Users note the **learning curve and limitations** of CloseBot, which can complicate setup and task handling. - Users report that the **difficult setup** of CloseBot involves a steep learning curve and trial-and-error challenges. - Users report **integration issues** with CloseBot, especially instability after upgrades and a need for better customization. #### What Are Recent G2 Reviews of CloseBot? **["Closebot is a Game-Changer for Lead Engagement and Automation"](https://www.g2.com/survey_responses/closebot-review-13210858)** **Rating:** 4.5/5.0 stars _— jobaer t._ [Read full review](https://www.g2.com/survey_responses/closebot-review-13210858) **["CloseBot Makes AI Chatbots Fast to Build with Powerful Automation"](https://www.g2.com/survey_responses/closebot-review-13126365)** **Rating:** 4.5/5.0 stars _— Ravindra N._ [Read full review](https://www.g2.com/survey_responses/closebot-review-13126365) ### [Retell AI](https://www.g2.com/products/retell-ai/reviews) Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 2,612 #### Who Is the Company Behind Retell AI? - **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai) - **Company Website:** www.retellai.com - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **Twitter:** @retellai 3,181 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website) 121 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 3% Small, 0% Medium #### What Do G2 Reviewers Say About Retell AI? _AI-generated summary from verified user reviews_ ##### Pros - Users highlight the **ease of use** of Retell AI, appreciating its user-friendly interface and straightforward setup. - Users appreciate the **ease of use and simplicity** in Retell AI, making it accessible for all skill levels. - Users appreciate the **simple and clean UI** of Retell AI, making setup and use quick and intuitive. - Users appreciate the **seamless integrations** of Retell AI, enhancing automated workflows and operational efficiency significantly. - Users appreciate the **easy-to-use interface** of Retell AI, making integration and navigation simple for everyone. ##### Cons - Users are frustrated by the **missing features** , such as agent limits and international number support, hindering usability. - Users find the **cost per call** for Retell AI to be on the higher side, impacting their experience. - Users find the **steep learning curve** of Retell AI challenging, especially without a technical background or proper guidance. - Users find the **limited features** of Retell AI restrictive, especially lacking SIP trunking integrations and testing options. - Users experience a **poor understanding** of Retell AI’s features, finding the setup process confusing and redundant. #### What Are Recent G2 Reviews of Retell AI? **["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)** **Rating:** 5.0/5.0 stars _— Rishav K._ [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) **["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552) ### [Lindy](https://www.g2.com/products/lindy-lindy/reviews) Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code—to automate tasks like responding to emails, scheduling meetings, enriching leads, recording and summarizing calls, and more. Key Features: ✅ No-Code AI Agent Builder – Create custom AI-powered assistants in minutes. ✅ 200+ App Integrations – Connect seamlessly with your CRM, email, calendar, and other business tools. ✅ End-to-End Automation – Automate outreach, data entry, meeting summaries, and follow-ups. ✅ Get Started with a Template – Hundred of templates to help you deploy AI agents as executive assistants, customer support chatbots, medical scribes, sales assistants, and more. ✅ Scalable & Adaptable – Customize workflows to fit your business needs, from small teams to enterprises. Check it out at lindy.ai **Average Rating:** 4.9/5.0 **Total Reviews:** 171 #### Who Is the Company Behind Lindy? - **Seller:** [Lindy](https://www.g2.com/sellers/lindy) - **Year Founded:** 2023 - **HQ Location:** San Francisco, California, United States - **Twitter:** @getlindy 24,175 Twitter followers - **LinkedIn® Page:** [fr.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f371558bfc2ca21b21a30648be46280bc40df359d6ab4d189364337d635f9225&secure%5Burl%5D=https%3A%2F%2Ffr.linkedin.com%2Fcompany%2Flindyai&secure%5Burl_type%5D=linkedin_company_website) 53 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Consulting - **Company Size:** 79% Small, 5% Medium #### What Do G2 Reviewers Say About Lindy? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **effortless ease of use** of Lindy, simplifying AI agent setup and workflow automation seamlessly. - Users love the **automation capabilities** of Lindy, enabling efficient task management and seamless workflows for enhanced productivity. - Users commend Lindy for its **intuitive interface** , making task automation easy and accessible for beginners. - Users value the **time-saving capabilities** of Lindy, enabling quick setup and efficient task management for their businesses. - Users find Lindy's **easy setup** remarkably efficient, enabling quick agent deployment and enhanced productivity. ##### Cons - Users find Lindy to be **expensive** , especially due to limited credits and high costs for error corrections. - Users find the **high subscription cost** of Lindy challenging, especially for scaling and non-US users. - Users find the **learning curve steep** , complicating the onboarding process despite the “no-code” marketing claims. - Users find the **limited features** of Lindy restrictive, making it hard to fully explore the software before upgrading. - Users are frustrated with Lindy's **AI inaccuracy** , leading to costly errors and frequent misunderstandings during usage. #### What Are Recent G2 Reviews of Lindy? **["Effortless AI Automation, Perfect for Task Management"](https://www.g2.com/survey_responses/lindy-review-12703079)** **Rating:** 4.0/5.0 stars _— Naqeeb K._ [Read full review](https://www.g2.com/survey_responses/lindy-review-12703079) **["Lindy.ai is Like Hiring a Virtual Assistant Team for a Fraction of the Cost"](https://www.g2.com/survey_responses/lindy-review-11790383)** **Rating:** 4.5/5.0 stars _— Vera Lúcia H._ [Read full review](https://www.g2.com/survey_responses/lindy-review-11790383) ### [Microsoft Copilot Studio](https://www.g2.com/products/microsoft-microsoft-copilot-studio/reviews) Microsoft Copilot Studio is a low-code platform designed to empower users to create and customize AI-driven agents that automate tasks and processes across various applications and services. By leveraging natural language processing and generative AI, Copilot Studio enables the development of intelligent agents capable of handling complex workflows, enhancing productivity, and streamlining operations within organizations. Key Features and Functionality: - Low-Code Development: Offers an intuitive graphical interface that allows users to build agents without extensive coding knowledge, making AI development accessible to a broader audience. - Integration with Microsoft Ecosystem: Seamlessly connects with Microsoft 365 applications, Azure services, and other platforms, enabling agents to interact with existing tools and data sources. - Customizable Agents: Users can tailor agents to specific business needs by defining custom workflows, integrating with APIs, and utilizing pre-built or custom connectors. - Multi-Channel Deployment: Agents can be deployed across various channels, including websites, mobile apps, social media platforms, and internal business applications, ensuring broad accessibility. - Advanced Analytics and Monitoring: Provides dashboards and AI-driven insights to monitor agent performance, user interactions, and effectiveness, facilitating continuous improvement. Primary Value and Solutions Provided: Microsoft Copilot Studio addresses the need for efficient automation and intelligent assistance within organizations. By enabling the creation of custom AI agents, it helps businesses: - Enhance Productivity: Automate repetitive tasks and processes, allowing employees to focus on higher-value activities. - Improve Customer Engagement: Deploy agents that provide instant support and information to customers across multiple channels, enhancing satisfaction and responsiveness. - Streamline Operations: Integrate agents with existing systems to facilitate seamless workflows and data management, reducing manual intervention and errors. - Foster Innovation: Empower teams to develop and iterate on AI solutions rapidly, promoting a culture of innovation and continuous improvement. By providing a versatile and user-friendly platform for AI agent development, Microsoft Copilot Studio enables organizations to harness the power of artificial intelligence to solve complex challenges and drive business success. **Average Rating:** 4.4/5.0 **Total Reviews:** 152 #### Who Is the Company Behind Microsoft Copilot Studio? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® - **Ownership:** MSFT #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 39% Small, 32% Large #### What Do G2 Reviewers Say About Microsoft Copilot Studio? _AI-generated summary from verified user reviews_ ##### Pros - Users love the **ease of use** of Microsoft Copilot Studio, which streamlines tasks and integrates smoothly with Microsoft 365. - Users value the **easy integrations** of Microsoft Copilot Studio, facilitating seamless use with existing Microsoft tools. - Users appreciate the **easy setup** of Microsoft Copilot Studio, making it accessible even for those without technical knowledge. - Users value the **seamless AI integration** of Microsoft Copilot Studio, enhancing productivity without requiring extensive coding skills. - Users value the **automation capabilities** of Microsoft Copilot Studio, significantly enhancing productivity by streamlining repetitive tasks. ##### Cons - Users are concerned about the **expensive costs** of Microsoft Copilot Studio, which can accumulate quickly with usage. - Users face **limited customization** options with Microsoft Copilot Studio, hindering their ability to adapt it to their needs. - Users face a **steep learning curve** when trying to fully customize Microsoft Copilot Studio to their preferences. - Users report that **complex workflows** can be disrupted by hard quotas, leading to frustrations in high-traffic environments. - Users express frustration with **integration issues** , finding Microsoft Copilot Studio limited and overly complex for diverse needs. #### What Are Recent G2 Reviews of Microsoft Copilot Studio? **["Easy-to-Customize AI Agents for Sales, Support, and Product Knowledge"](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601)** **Rating:** 5.0/5.0 stars _— Matthew W._ [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12725601) **["Seamless Integration with Room for UX Improvement"](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098)** **Rating:** 4.0/5.0 stars _— Babu S._ [Read full review](https://www.g2.com/survey_responses/microsoft-copilot-studio-review-12737098) #### What Are G2 Users Discussing About Microsoft Copilot Studio? - [Is power virtual agents included in Office 365?](https://www.g2.com/discussions/is-power-virtual-agents-included-in-office-365) - [What is a power virtual agent session?](https://www.g2.com/discussions/what-is-a-power-virtual-agent-session) - [Is Microsoft Power virtual agents free?](https://www.g2.com/discussions/is-microsoft-power-virtual-agents-free) - [What can power virtual agents do?](https://www.g2.com/discussions/what-can-power-virtual-agents-do) - 1 comment - ‹ Prev ‹ Prev - 1 - [2](/categories/ai-agent-builders?order=g2_score&page=2#product-list) - [3](/categories/ai-agent-builders?order=g2_score&page=3#product-list) - [4](/categories/ai-agent-builders?order=g2_score&page=4#product-list) - [5](/categories/ai-agent-builders?order=g2_score&page=5#product-list) - … - [36](/categories/ai-agent-builders?order=g2_score&page=36#product-list) - [37](/categories/ai-agent-builders?order=g2_score&page=37#product-list) - [Next › Next ›](/categories/ai-agent-builders?order=g2_score&page=2#product-list) Spotlight Categories [Communication Platform as a Service (cPaaS) Platforms](https://www.g2.com/categories/communication-platform-as-a-service) [VoIP Providers](https://www.g2.com/categories/voip) [Affiliate Marketing Software](https://www.g2.com/categories/affiliate-marketing) [Auto Dialer Software](https://www.g2.com/categories/auto-dialer) [Travel Management Solutions](https://www.g2.com/categories/travel-management) Similar Categories - [AI Agents](/categories/ai-agents) [Browse AI Agent Builders Themes](/categories/ai-agent-builders/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated April 29, 2026 AI agent builders are platforms purpose-built to create, configure, deploy, and manage AI agent software entities that autonomously pursue goals, execute multi-step tasks, and take actions across connected systems with minimal human intervention. Unlike tools that have added AI assistance or copilot features as a layer on top of existing functionality, AI agent builders are primarily oriented around the agent development lifecycle: defining agent goals and behaviors, connecting agents to tools and data sources, orchestrating multi-step or multi-agent workflows, and monitoring agent performance over time. These platforms enable agents to reason across context, chain actions together, call external APIs and services, and operate asynchronously, going beyond responding to individual user queries to proactively completing work on a user's behalf. This distinguishes them from [conversational interface agents](https://www.g2.com/categories/conversational-interface-agents), which are primarily focused on the human-to-system interaction layer, and from [chatbot software](https://www.g2.com/categories/chatbots), which handles reactive, turn-by-turn dialogue. AI agent builders are used across functions, including customer support, sales development, IT operations, HR, and back-office automation. They are deployed by technical and non-technical builders seeking to automate complex, multi-step business processes that previously required human judgment or coordination across multiple systems. These platforms typically offer a dedicated environment for designing agent logic and workflows, integration with enterprise systems such as [CRM software](https://www.g2.com/categories/crm), knowledge bases, ticketing systems, and external APIs, and tools for testing, observing, and iterating on agent behavior in production. To qualify for inclusion in the AI Agent Builders category, a product must: - Provide a dedicated environment for building and configuring AI agents, including defining goals, instructions, behaviors, and the tools or data sources agents can access - Enable agents to run multi-step, goal-directed workflows autonomously, not just respond to individual queries - Support integration with external systems, APIs, or enterprise data sources that agents can read from or write to as part of task execution - Integrate deeply with business systems, such as CRM or knowledge bases, ensuring data-driven and role-specific interactions - Offer tools to monitor, evaluate, and iterate on agent performance, such as logs, analytics dashboards, or testing environments - Allow for human-in-the-loop controls, including escalation paths, approval steps, or override mechanisms - Maintain security, compliance, and data privacy protocols appropriate for enterprise deployment Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3535f71b2a0f16cb37247f249d1d534c/salesforce-agentforce.jpeg "Product Avatar Image")](https://www.g2.com/products/salesforce-agentforce/reviews)[Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews)[4.3/5(1,203)](https://www.g2.com/products/salesforce-agentforce/reviews) | Salesforce-native autonomous agent building and deployment | "Agentforce Makes Enterprise AI with Salesforce Truly Headless" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_23f1df4a48002425b3574347f0ea5676/notion.png "Product Avatar Image")](https://www.g2.com/products/notion/reviews)[Notion](https://www.g2.com/products/notion/reviews)[4.6/5(13,818)](https://www.g2.com/products/notion/reviews) | Knowledge-base-native AI agent building | "All-in-One, Customizable Productivity Hub for Notes, Tasks, and Collaboration" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd744c0a19199f5490bf8e9f05949d96/uipath-agentic-automation.png "Product Avatar Image")](https://www.g2.com/products/uipath-agentic-automation/reviews)[UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews)[4.6/5(7,581)](https://www.g2.com/products/uipath-agentic-automation/reviews) | RPA-native agentic orchestration with human-in-the-loop | "Transformative Automation with AI Decision Making" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_aab77c0248895bef22781874141e5a39/outsystems.png "Product Avatar Image")](https://www.g2.com/products/outsystems/reviews)[OutSystems](https://www.g2.com/products/outsystems/reviews)[4.5/5(1,802)](https://www.g2.com/products/outsystems/reviews) | Visual agentic app development with low-code | "Fast, Flexible, and Enterprise-Ready, A 3-Year Perspective" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_da836c06c61c98d4a0795c7cfc3a9a5a/servicenow-ai-agents.jpg "Product Avatar Image")](https://www.g2.com/products/servicenow-ai-agents/reviews)[ServiceNow AI Agents](https://www.g2.com/products/servicenow-ai-agents/reviews)[4.3/5(472)](https://www.g2.com/products/servicenow-ai-agents/reviews) | ServiceNow-native agentic ITSM workflow automation | "ServiceNow AI Agents Feel Like a Perfect Team Member" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_2a3c6c39bf8b8eb277cfcd42d9bbca1e/asana.png "Product Avatar Image")](https://www.g2.com/products/asana/reviews)[Asana](https://www.g2.com/products/asana/reviews)[4.4/5(13,906)](https://www.g2.com/products/asana/reviews) | AI-automated cross-team workflow orchestration | "Asana Keeps Event Vendor Planning Organized and Searchable" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_db4c97d6a091779bee99b5765660281e/zapier.png "Product Avatar Image")](https://www.g2.com/products/zapier/reviews)[Zapier](https://www.g2.com/products/zapier/reviews)[4.5/5(2,089)](https://www.g2.com/products/zapier/reviews) | No-code agent-building with cross-app workflow automation | "Simple, Intuitive Automations with Zapier" | * * * Show More ### AI Agent Builders Topics - [AI Agent Builders buying insights at a glance](#ai-agent-builders-buying-insights-at-a-glance) - [Top 5 FAQs from software buyers:](#top-5-faqs-from-software-buyers) - [What are the top-reviewed AI Agent Builders on G2?](#what-are-the-top-reviewed-ai-agent-builders-on-g2) - [What I Often See in AI Agent Building Tools](#what-i-often-see-in-ai-agent-building-tools) - [Expert Takeaway](#expert-takeaway) - [AI Agent Builders Software FAQs](#ai-agent-builders-software-faqs) - [Sources](#sources) [ ### AI Agent Builders Topics Expand/Collapse ](#) - [AI Agent Builders buying insights at a glance](#ai-agent-builders-buying-insights-at-a-glance) - [Top 5 FAQs from software buyers:](#top-5-faqs-from-software-buyers) - [What are the top-reviewed AI Agent Builders on G2?](#what-are-the-top-reviewed-ai-agent-builders-on-g2) - [What I Often See in AI Agent Building Tools](#what-i-often-see-in-ai-agent-building-tools) - [Expert Takeaway](#expert-takeaway) - [AI Agent Builders Software FAQs](#ai-agent-builders-software-faqs) - [Sources](#sources) ## Learn More About AI Agent Builders Software ### AI Agent Builders buying insights at a glance [AI Agent Builders Software](https://www.g2.com/categories/ai-agent-builders) helps organizations design, deploy, and manage autonomous AI agents that can execute tasks, retrieve information, and automate workflows across business systems. These platforms allow teams to configure AI-driven agents that interact with internal [knowledge bases](https://www.g2.com/categories/knowledge-base-software), [CRM systems](https://www.g2.com/categories/CRM), support tools, and operational data sources to perform work such as answering questions, routing requests, completing workflows, or generating responses. As businesses increasingly operationalize generative AI, **AI agent builders** are becoming essential infrastructure for teams that want AI to move beyond experimentation and into everyday business processes. Organizations often adopt **AI agent builder software** to reduce manual work, streamline repetitive workflows, and give employees or customers faster access to accurate information. Across G2 user reviews, buyers frequently highlight benefits such as easier workflow automation, improved access to internal knowledge, and the ability to deploy AI-driven assistants without extensive engineering support. The **best AI agent building tools** stand out when they combine flexible automation logic, strong integrations, and reliable AI responses that support real operational tasks. In practice, the most effective **AI agent builder platforms** function as an automation layer that connects systems, workflows, and AI reasoning within a single environment. Pricing varies depending on automation complexity, agent usage volume, integration requirements, and governance features. Many vendors offer tiered subscription plans combined with usage-based pricing tied to messages, [API](https://www.g2.com/categories/api-development) calls, or workflow executions. Organizations evaluating **AI agent builder platforms** often also factor in implementation support, model usage costs, and long-term administration effort when estimating the total cost of ownership. ### **Top 5 FAQs from software buyers:** - What features should I look for in the best AI agent builders? - How do AI agent builder tools connect with internal business systems? - What’s the difference between AI agent builder software and chatbot platforms? - How do AI agent builder platforms manage automation workflows and decision logic? - How long does it take to deploy AI agents using modern AI agent builders? G2's top-rated AI Agent Builders, based on verified reviews, include [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews), [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews), [Lindy](https://www.g2.com/products/lindy-lindy/reviews), [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews), and [Workato](https://www.g2.com/products/workato/reviews). [(Source 2)](https://company.g2.com/news/g2-winter-2026-reports) ### What are the top-reviewed AI Agent Builders on G2? Based on review volume in this category, these are the most-reviewed products: [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) - Reviews: 625 - Satisfaction: 99 - Market Presence: 99 - G2 Score: 99 [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) - Reviews: 98 - Satisfaction: 66 - Market Presence: 69 - G2 Score: 68 [Lindy](https://www.g2.com/products/lindy-lindy/reviews) - Reviews: 116 - Satisfaction: 79 - Market Presence: 55 - G2 Score: 67 [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) - Reviews: 18 - Satisfaction: 53 - Market Presence: 75 - G2 Score: 64 [Workato](https://www.g2.com/products/workato/reviews) - Reviews: 37 - Satisfaction: 64 - Market Presence: 54 - G2 Score: 59 **Satisfaction** reflects user-reported ratings, including ease of use, support, and feature fit. ([Source 2](https://www.g2.com/reports)) **Market Presence** scores combine review and external signals that indicate market momentum and footprint. ([Source 2](https://www.g2.com/reports)) **G2 Score** is a weighted composite of Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) Learn how G2 scores products. ([Source 1](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5vlk6s*_gcl_au*MTAwMzU5MzUxLjE3NjM0MTg0NzYuNjY0NTIxMTY0LjE3NjQ2MTc0NzcuMTc2NDYxNzQ3Nw..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NjYwODk1MTMkbzY3JGcxJHQxNzY2MDkyMjQyJGo1NyRsMCRoMA..)) ### What I Often See in AI Agent Building Tools #### **Feedback Pros: What Users Consistently Appreciate** - **Low-code workflow builders enable rapid creation of AI-powered agents** - _"The low-code/no-code platform makes it incredibly easy to build and deploy AI agents without extensive programming knowledge. I really appreciate the pre-built agent frameworks and the seamless integration with our existing CRM and enterprise systems. The enterprise-grade security and built-in responsible AI features give us confidence in deploying these agents in production. The multi-agent automation capabilities have significantly streamlined our workflows, especially for customer support and data analysis tasks."_ - [Harsh Chaudhari](https://www.g2.com/products/lyzr-lyzr-ai/reviews/lyzr-ai-review-12226428), Lyzr Review - **Strong integrations with CRM, support platforms, and internal knowledge sources** - _"Lindy's flexibility is its biggest flex. Unlike other automation tools that are super clunky and rigid, Lindy lets you build 'agents' that actually get the context. I use it to completely automate our new client onboarding process. When a new contract is signed in our CRM, a Lindy is triggered: it sends a welcome email, sets up a Google Drive folder, adds the client to our project tool, and schedules the first kick-off meeting. The integrations are rock solid, and the ability to chain multiple complex actions together is straight-up game-changing."_ - [Osmar Gonçalves](https://www.g2.com/products/lindy-lindy/reviews/lindy-review-11783253), Lindy Review - **Automation reduces repetitive support tasks and accelerates internal workflows** - _"I like using UiPath Agentic Automation because it allows me to build intelligent automation workflows that go beyond simple rule-based RPA. It helps me automate repetitive tasks and handle data and documents more efficiently. I really appreciate how easily it combines RPA with AI-driven decision making, making workflows more flexible and intelligent. It's powerful but still easy to learn and experiment with. I also like how well everything is integrated into a single platform, making it easy to build, test, and scale automations without much friction. The learning resources and community support are another big plus."_ - [SUPREETH GOLLAPALLY](https://www.g2.com/products/uipath-agentic-automation/reviews/uipath-agentic-automation-review-12293268), UiPath Agentic Automation Review #### **Cons: Where Many Platforms Fall Short** - **Advanced workflow configuration can require technical knowledge or experimentation** - _"While it promises low-code automation, creating advanced workflows often requires a deeper understanding of the platform, leading to a steep learning curve."_ - [Sumit Kumar Shukla](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11965989), IBM watsonx Orchestrate Review - **Initial setup and integration planning may take longer than expected** - _"The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting."_ - [Shubham Verma](https://www.g2.com/products/ibm-watsonx-orchestrate/reviews/ibm-watsonx-orchestrate-review-11521587), IBM watsonx Orchestrate - **Prompt tuning and agent logic refinement require ongoing monitoring** - _"Prompts need a lot of tuning, especially when agents are exposed via customer-facing portals, which can expect any kind of open questions. But once turned, it works great."_ - [Verified User](https://www.g2.com/products/salesforce-agentforce/reviews/salesforce-agentforce-review-12213295), Salesforce Agentforce Review ### Expert Takeaway AI agent builders deliver the most value when organizations treat them as workflow orchestration platforms rather than simple conversational tools. The strongest implementations combine AI reasoning with structured automation logic, allowing teams to route requests, trigger actions, retrieve data, and complete tasks without manual intervention. Review sentiment reflects strong overall adoption. The category maintains a high average star rating above 4.5, alongside strong usability signals, including high scores for ease of use, ease of setup, and quality of support. Likelihood to recommend also trends high, suggesting that many buyers see clear productivity gains once agents are deployed successfully. Friction typically occurs during the transition from pilot use cases to production-scale automation. Teams that struggle often underestimate the effort required to structure workflows, define agent responsibilities, and maintain prompt or knowledge configurations. High-performing teams approach **AI agent builder software** with clear automation goals, defined data sources, and governance rules that keep agents reliable as usage grows. The **best AI agent builders** tend to succeed when they balance flexibility with operational reliability. Strong **AI agent-building tools** enable teams to iterate quickly while maintaining control over workflows, integrations, and response quality. As adoption grows across IT, operations, customer support, and revenue teams, **AI agent builder platforms** are increasingly becoming foundational infrastructure for organizations looking to operationalize AI-driven automation. ### AI Agent Builders Software FAQs #### Can I build an AI agent on my own? Yes, you can build an AI agent on your own using modern AI agent builder platforms. Many tools now provide visual workflows, prebuilt integrations, and natural-language configuration that allow teams to design and deploy agents without writing extensive code. Most platforms include features such as prompt configuration, workflow logic, API integrations, and deployment tools for chat interfaces or internal automation. This allows teams to create agents that answer questions, automate tasks, retrieve knowledge, or trigger workflows across business systems. However, building reliable agents usually requires planning around data sources, integrations, and workflow logic. Many organizations still rely on **ai agent builder software** to simplify deployment, manage integrations, and maintain governance as usage grows. #### Which AI tool is best for building AI agents and automation projects? Some of the strongest platforms for building AI agents and automation workflows include: - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed for enterprise automation and AI-powered agents that connect deeply with Salesforce data and business processes. - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – Combines AI agents with robotic process automation (RPA) to automate complex enterprise workflows. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Focused on building task-oriented AI assistants that automate operational workflows and productivity tasks. - [IBM watsonx.ai](https://www.g2.com/products/ibm-watsonx-ai/reviews) – Enterprise AI development platform for building and deploying AI agents, models, and automation pipelines. - [Workato](https://www.g2.com/products/workato/reviews) – Integration-led automation platform that allows teams to orchestrate AI-driven workflows across business applications. - [Zapier](https://www.g2.com/products/zapier/reviews) – Popular no-code automation platform used to connect thousands of applications and automate tasks without coding. The best option typically depends on your environment, integration requirements, and whether you need enterprise-scale automation or lightweight workflow orchestration. #### What’s the best no-code AI agent builder software for website chatbots? Several platforms allow teams to build conversational AI agents and deploy them to websites without coding. Here are some widely used options: - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) – Popular for building conversational AI assistants and deploying chat or voice agents across websites and digital channels. - [CloseBot](https://www.g2.com/products/closebot/reviews) – Designed for creating AI-powered chat agents for websites and customer support automation. - [Stack AI](https://www.g2.com/products/stack-ai/reviews) – Visual builder that helps teams design AI workflows and deploy AI-powered assistants without code. - [SmythOS](https://www.g2.com/products/smythos/reviews) – Platform focused on building autonomous AI agents with visual workflows and automation logic. - [Lindy](https://www.g2.com/products/lindy-lindy/reviews) – Enables teams to create task-based AI assistants that automate operational processes and messaging workflows. These tools focus on **visual workflow builders, prompt configuration, and easy chatbot deployment** , which makes them suitable for teams that want to launch AI agents without writing code. #### Which AI agent builder tools integrate with Slack and HubSpot? Some AI agent builder platforms are specifically designed to integrate with communication and CRM tools such as Slack and HubSpot. Examples include: - [Zapier](https://www.g2.com/products/zapier/reviews) – Connects Slack, HubSpot, and thousands of other applications to automate workflows and data synchronization. - [Workato](https://www.g2.com/products/workato/reviews) – Enterprise integration platform used to automate processes across applications like CRMs, messaging tools, and operational systems. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Supports deploying AI agents within Slack to interact with teams directly in their collaboration environment. These platforms work well for organizations that want AI agents to trigger workflows, update CRM records, or respond to internal requests directly inside collaboration tools. #### Which AI agent builder platforms are best for workflow automation? Several AI agent builder platforms are designed specifically for workflow automation and process orchestration. Here are some of the most commonly used options: - [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) – An Enterprise automation platform that combines AI agents with robotic process automation to manage complex business workflows. - [Workato](https://www.g2.com/products/workato/reviews) – Known for orchestrating cross-application workflows and integrating automation across large enterprise tech stacks. - [Zapier](https://www.g2.com/products/zapier/reviews) – No-code automation platform that connects thousands of apps to automate repetitive tasks and workflows. - [Salesforce Agentforce](https://www.g2.com/products/salesforce-agentforce/reviews) – Designed to automate workflows across CRM, support, and operational processes using AI agents. These platforms are typically used to automate tasks such as customer support routing, sales follow-ups, internal approvals, onboarding workflows, and operational task automation. ### Sources 1. [G2 Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*5ky9es*_gcl_au*MTY2NDg2MDY3Ny4xNzU1MDQxMDU4*_ga*MTMwMTMzNzE1MS4xNzQ5MjMyMzg1*_ga_MFZ5NDXZ5F*czE3NTUwOTkzMjgkbzQkZzEkdDE3NTUwOTk3NzYkajU3JGwwJGgw) 2. [G2 Winter 2026 Reports](https://company.g2.com/news/g2-winter-2026-reports) Researched By: [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Last updated on March 16, 2026