Spiky Reviews & Product Details

Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape.

Product Website

Seller

Spiky.ai

Discussions

Spiky Community

Languages Supported

Arabic, German, English, Japanese, Portuguese, Spanish, Turkish

Product Description

Spiky aims to improve the sales pipeline and overall performance by utilizing analytics and insights for online sales videos to help sales/revenue teams optimize their performance and close deals. We provide automated summarization, data-driven recommendations, trends, behavior analysis, monitoring, reporting, and AI-assisted transcription of online sales videos.

Overview by

Nisa Meray

Pricing

Pricing provided by Spiky.

Free

Free Trial

10 meetings per user Per Month

View More Pricing Information

Spiky Integrations

(12)

Verified by Spiky

Spiky Media

Spiky Demo - Elevate revenue with rich metrics and accurate insights

Spiky addresses the pervasive challenge of unproductive meetings by harnessing the power of AI to deliver actionable insights.

No more searching through long transcripts.

Get insights while you are in the meeting!

Use Sales Playbooks to get feedback on your meeting performance.

Instantly generate personalized emails, summaries, and action items.

Optimize your pipeline seamlessly by integrating Spiky with your CRM systems, Calendars, Slack, and Emails.

Spiky Platform Demo | Unlock Sales Potential with AI-Driven Insights See how our cutting-edge AI tools can transform your sales strategy, enhance team performance, and drive productivity. Watch now to explore the features that make Spiky A

Official Downloads

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About Spiky.AI - The Unified Intelligence Layer for Your Revenue Data

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Cihan G.

Co-Founder

Internet

Small-Business (50 or fewer emp.)

7/20/2024

"Essential for Sales Performance Tracking"

5/5

What do you like best about Spiky?

The detailed analytics on vocal patterns and language use are invaluable. It gives us a deep understanding of our communication effectiveness and helps us improve our interactions with clients. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

There is a bit of a learning curve initially, but once you get the hang of it, the tool is extremely powerful. More tutorial resources could be beneficial for new users. Review collected by and hosted on G2.com.

Khalil C.

Small-Business (50 or fewer emp.)

3/20/2024

"The most comprehensive meeting co-pilot"

5/5

What do you like best about Spiky?

Spiky is amazing for two reasons:

1) Getting in depth and accurate data from every meeting, whether it's a sales call, 1-on-1 or all-hands meeting, makes meetings more productive and more actionable. I trust Spiky's transcriber, action item tracker and keyword tracker to keep note of the important stuff so I can be more engaged in the conversation. As a Sales Manager and Coach, I also love its multiple audio and body language analyses to review rep performance and help them develop their sales sense.

2) Spiky is incredible for streamlining the busywork associated with video calls. Everything is easily shareable with other team members and can be sent over to our CRM with the click of a button. It even has a feature for automatically generating a follow up email draft using the information it collects from the call (action items, summary, recording link, etc.)

Other than that, sign up was incredibly fast (less than 60 seconds) and completely supported with tutorials once inside the platform, and adopting it into our workflows has been very easy. The team and I use it daily! Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Not much. I know their team is working on more integrations, which will be a total game-changer once shipped! Review collected by and hosted on G2.com.

Kamilla A.

Event and Communications Coordinator

Mid-Market (51-1000 emp.)

6/27/2024

"Detailed Summaries Saves Lots of Time"

5/5

What do you like best about Spiky?

The AI-driven meeting summaries are incredibly detailed and accurate. It saves us a lot of time in preparing post-meeting reports. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

More CRM platform options would be better. Review collected by and hosted on G2.com.

Hacer Y.

Product

Mid-Market (51-1000 emp.)

7/11/2024

"Insightful Team Management Features"

4/5

What do you like best about Spiky?

The leaderboard/people board provides a clear view of team performance across various metrics, which is incredibly useful. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

unconventional More integration options with other project management tools would be beneficial.design challenging to integrate with more traditional styles. Review collected by and hosted on G2.com.

teo s.

Customer Success

Mid-Market (51-1000 emp.)

7/11/2024

"In-Depth Meeting Analytics"

5/5

What do you like best about Spiky?

The automated follow-up emails based on meeting discussions save so much time and ensure no action items are missed. I love the analytics email after each meeting too. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

There is nothing. I'm very happy with spiky. Review collected by and hosted on G2.com.

Zeynep B.

product management specialist

Mid-Market (51-1000 emp.)

7/11/2024

"I like the CRM integrations"

4.5/5

What do you like best about Spiky?

The integration with CRM is seamless and ensures all meeting data is automatically synced. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

It could benefit from more advanced filtering options to drill down into specific data points. Review collected by and hosted on G2.com.

Oğulcan .

Growth Associate Manager

Small-Business (50 or fewer emp.)

7/11/2024

"I love the Interaction Analysis"

4.5/5

What do you like best about Spiky?

The interaction dashboard showing talk ratio, engagement level, and other metrics is very insightful. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The visual representation of data could be more customizable. Review collected by and hosted on G2.com.

Emre S.

Customer Success Manager

Mid-Market (51-1000 emp.)

7/11/2024

"Accurate Sales Forecasting"

5/5

What do you like best about Spiky?

The sales forecast dashboard is incredibly accurate and helps us estimate revenue and other key metrics efficiently Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The library could be more user-friendly in terms of navigation. Review collected by and hosted on G2.com.

Sena Y.

Small-Business (50 or fewer emp.)

2/12/2024

"Amazing"

5/5

What do you like best about Spiky?

The individualized observations are remarkably introspective and enlightening. It's akin to having a looking glass presented, revealing precisely where I should direct my improvement endeavors.

The feedback structured around stages has had a profound impact on my assurance and advancement. Observing tangible achievements and getting prompt feedback renders the developmental journey much more captivating. Spiky's automated scrutiny of meetings is a revelation. It alleviates the task of manually reviewing recordings and furnishes us with thorough insights that are practical. I also value the meeting persistence it provides by encapsulating essential details and tasks. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

It could be a bit cleaner and simple in terms of UI Review collected by and hosted on G2.com.

Teodora P.

Co-founder

Small-Business (50 or fewer emp.)

1/10/2024

"I love using Spiky at my agency"

5/5

What do you like best about Spiky?

I migrated to Spiky from Otter and use it daily.

It's really easy to use. I appreciate the comprehensive feature set, from sentiment analysis to a mapping of attention during calls.

I am a big fan of their customer support, I'd say it's unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The only thing I would like is being able to export the transcript as word docs, not just as a pdf, which I brought up with their team and I understand is going to be feature soon. Review collected by and hosted on G2.com.