--- title: Spiky Reviews meta_title: 'Spiky Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 119 reviews by the users' company size, role or industry to find out how Spiky works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 119 scale: '5' date_modified: '2026-08-02' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Spiky Reviews **Vendor:** Spiky.ai **Category:** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) **Average Rating:** 4.9/5.0 **Total Reviews:** 119 ## About Spiky Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape. ## Spiky Pros & Cons **What users like:** - Users admire the **exceptional accuracy** of Spiky, noting its ability to capture every key detail seamlessly. (12 reviews) - Users value the **real-time coaching and analysis** provided by Spiky, significantly improving sales performance and outcomes. (7 reviews) - Users value the **effortless automation** of Spiky, allowing them to focus on conversations rather than note-taking. (7 reviews) - Users love how Spiky saves time by **automatically generating notes and reminders** , making follow-ups effortless and efficient. (7 reviews) - Users love that Spiky offers **effortless note-taking and actionable insights** , making follow-ups and meeting adjustments seamless. (6 reviews) - Engagement (6 reviews) - Users value the **real-time feedback** from Spiky, enhancing their sales calls and team coaching effectively. (6 reviews) - Users find Spiky **very helpful** for live coaching and instant feedback, enhancing their meeting effectiveness and skills development. (5 reviews) - Call Recording (4 reviews) - Daily Use (4 reviews) **What users dislike:** - Users note **missing features** like synchronization limitations and AI quality issues, but acknowledge ongoing development efforts. (2 reviews) - Users highlight **sharing issues** with Spiky, particularly in distinguishing speakers during in-person meetings, affecting note accuracy. (2 reviews) - Users experience **accuracy issues** with transcripts when selling to international companies, but find it manageable. (1 reviews) - Users experience **AI inaccuracy** during meetings, leading to mixed notes and misassigned action items due to voice recognition limitations. (1 reviews) - Users face a **recognition limitation** with Spiky in in-person meetings, causing confusion in notes and action items. (1 reviews) - Call Issues (1 reviews) - Users report **call limitations** with Spiky, including issues with long meeting transcriptions and lack of an Android app. (1 reviews) - Data Duplication (1 reviews) - Users find **learning difficult** with Spiky, expressing a need for better guidance and improved ease of use. (1 reviews) - Users are concerned about **integration issues** with CRM applications, limiting synchronization to deals instead of person records. (1 reviews) - [View Spiky pricing details and edition comparison](https://www.g2.com/products/spiky/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-03+13%3A07%3A11+-0500&secure%5Bsession_id%5D=c03ebaa4-bd91-45af-b58e-d6ced278ffb9&secure%5Btoken%5D=302f0ae4ffb482d7dbd797d40f98347b1d85e5557b50a6ca4da02b765865ce1b&format=llm_user) ## Spiky Integrations - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) ## Spiky Features **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Action Item Detection - AI Note-taking Software** - Action Item extraction - Summary Generation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **Automatic Transcription - AI Note-taking Software** - Speech-to-text Transcription **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Generative AI** - AI Text Summarization **Collaboration & Sharing - AI Note-taking Software** - Team-based Access **Generative AI** - AI Text Summarization **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Language & Accent Support - AI Note-taking Software** - Multi-Language and Accent Support **Multi-Platform Integration - AI Note-taking Software** - Integrations **Privacy & Security Controls - AI Note-taking Software** - Access Control **Searchable Note Archives - AI Note-taking Software** - Semantic Search **Speaker Identification - AI Note-taking Software** - Speaker Recognition ## Top Spiky Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,504 reviews) - [Fireflies.ai](https://www.g2.com/products/fireflies-ai/reviews) - 4.7/5.0 (749 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,954 reviews)