Spiky Reviews & Product Details

Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape.

Product Website

Seller

Spiky.ai

Discussions

Spiky Community

Languages Supported

Arabic, German, English, Japanese, Portuguese, Spanish, Turkish

Product Description

Spiky aims to improve the sales pipeline and overall performance by utilizing analytics and insights for online sales videos to help sales/revenue teams optimize their performance and close deals. We provide automated summarization, data-driven recommendations, trends, behavior analysis, monitoring, reporting, and AI-assisted transcription of online sales videos.

Overview by

Nisa Meray

Pricing

Pricing provided by Spiky.

Free

Free Trial

10 meetings per user Per Month

View More Pricing Information

Spiky Integrations

(12)

Verified by Spiky

Spiky Media

Spiky Demo - Elevate revenue with rich metrics and accurate insights

Spiky addresses the pervasive challenge of unproductive meetings by harnessing the power of AI to deliver actionable insights.

No more searching through long transcripts.

Get insights while you are in the meeting!

Use Sales Playbooks to get feedback on your meeting performance.

Instantly generate personalized emails, summaries, and action items.

Optimize your pipeline seamlessly by integrating Spiky with your CRM systems, Calendars, Slack, and Emails.

Spiky Platform Demo | Unlock Sales Potential with AI-Driven Insights See how our cutting-edge AI tools can transform your sales strategy, enhance team performance, and drive productivity. Watch now to explore the features that make Spiky A

Official Downloads

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About Spiky.AI - The Unified Intelligence Layer for Your Revenue Data

G2 reviews are authentic and verified.

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Ahmet O.

Small-Business (50 or fewer emp.)

1/15/2024

"Founder"

5/5

What do you like best about Spiky?

Efficiency on reporting and being able to see the performance of my team Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Getting some little erros which is not something that is stopping us Review collected by and hosted on G2.com.

Ivan P.

Founder

Small-Business (50 or fewer emp.)

10/11/2023

"Such a needed tool for all my meetings!"

5/5

What do you like best about Spiky?

Being able to depend on Spiky to take notes on the meetings that I go to is so essential for me because I am able to come back and break the call down and extract the most valuable info I need to prepare for my next meetings. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I don't have anything negative or constructive critizism to give at the moment. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising

Mid-Market (51-1000 emp.)

10/10/2023

"Efficient Meeting Follow-ups with Spiky"

4.5/5

What do you like best about Spiky?

I recently had the opportunity to explore Spiky, a meeting analysis tool that has significantly streamlined my B2B interactions and follow-ups. Spiky's standout feature is its ability to generate follow-up emails with detailed meeting summaries and action items. The benefit of this email generation is the time saved while following up with customers, allowing me to focus on building stronger client relationships. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

One aspect to be mindful of with Spiky is that its email generation feature, while generally accurate, might sometimes struggle with highly technical or industry-specific jargon. In these cases, it requires additional manual input to ensure the generated emails perfectly align with the intricacies of the conversation. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

One of the most significant challenges I faced before using Spiky was the time-consuming process of creating comprehensive meeting summaries and action plans after each B2B interaction. It was not only a daunting task but also prone to human errors, risking miscommunications and misunderstandings. This process often resulted in delayed follow-ups, impacting the efficiency of my interactions and relationships with customers. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

10/10/2023

"My workload has significantly lightened with Spiky"

5/5

What do you like best about Spiky?

Spiky has truly transformed the way I work. Its intuitive interface and seamless integration into my workflow have made my daily tasks significantly easier. One standout feature that I absolutely love is the summary and next steps feature. After each meeting, Spiky helps me distill the key points and action items, making it effortless to organize my thoughts and prioritize tasks. This feature alone has saved me countless hours and improved my overall productivity. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Providing more comprehensive tutorials or tooltips within the application could help users maximize their experience right from the start. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

I am a campaign specialist, and my days are filled with numerous meetings with campaigners. Listening to their opinions and transforming their campaign subjects into compelling content is a significant part of my role. Managing these interactions and the wealth of information exchanged during these meetings used to be a challenge until I started using Spiky as my go-to meeting analysis tool. Review collected by and hosted on G2.com.

Verified User in Consulting

Mid-Market (51-1000 emp.)

2/6/2024

"Your Partner for Meeting Success"

5/5

What do you like best about Spiky?

The platform's integration with popular calendar applications like Google Calendar and Outlook simplifies meeting scheduling and ensures seamless data synchronization across devices. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The limited support for integrations with third-party applications or platforms may restrict interoperability and data exchange between Spiky and other essential tools or systems used by organizations, leading to siloed data and fragmented workflows. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

2/5/2024

"Juggling Meetings Like a Pro"

5/5

What do you like best about Spiky?

The feedback based on different stages has significantly boosted my confidence and advancement. Witnessing concrete milestones and getting prompt feedback adds a much more captivating element to the process of personal growth. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I wish it were also functional on mobile. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

12/6/2023

"The Note-Taker's Dream Come True"

5/5

What do you like best about Spiky?

The AI-powered insights it provides are a game-changer. The platform's ability to analyze and highlight key moments, track engagement metrics, and offer actionable feedback has significantly improved our sales process. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Although Spiky's insights are generally accurate, there are occasional instances where the context might not be fully captured. Some insights might need additional clarification, but overall, it's a minor concern. Review collected by and hosted on G2.com.

David R.

Small-Business (50 or fewer emp.)

6/16/2023

"Spiky.ai: My Go-To for Nailing Meeting Summaries and Follow-Ups"

5/5

What do you like best about Spiky?

The seamless integration with Zoom, Outlook, and other tools has streamlined my workflow. My scheduling is more organized and the hassle of switching between platforms has practically disappeared. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

The mobile experience is lacking compared to the desktop version. Being on the go often, I need a mobile app that can keep up and offer me the same features without the need to switch to desktop. Review collected by and hosted on G2.com.

Rustem S.

Small-Business (50 or fewer emp.)

6/22/2023

"My Dive into the Future: Experimenting with Spiky.ai’s Conversation Intelligence"

5/5

What do you like best about Spiky?

The insights that Spiky offers are incredibly valuable. I feel like I've got a personal meeting analytics expert sitting beside me, providing insights on engagement, key discussion points, and more. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Spiky’s language support is somewhat limited. My team is diverse, and I'd love for everyone to have the same rich experience I have, irrespective of whether they speak English or Turkish. Review collected by and hosted on G2.com.

Burcu S.

Youth Leader

Small-Business (50 or fewer emp.)

10/17/2023

"Balanced Conversations with Spiky"

4.5/5

What do you like best about Spiky?

I'm genuinely amazed at how Spiky enhances our meeting analysis workflow. The AI-generated insights offer a thorough perspective on engagement levels, pivotal moments, and actionable items, streamlining the entire process. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Sometimes Spiky's got so many features, it's a bit much for me. Review collected by and hosted on G2.com.