Spiky Reviews & Product Details

Spiky is an AI-powered conversation intelligence platform designed to help sales teams enhance their performance by analyzing customer interactions and providing real-time, actionable insights. This innovative solution focuses on optimizing every sales conversation, integrating seamlessly with popular tools to automate workflows and improve deal outcomes, ultimately driving revenue growth. Targeting sales professionals and teams, Spiky is particularly valuable for organizations that prioritize data-driven decision-making and seek to leverage technology to refine their communication strategies. The platform is well-suited for various use cases, including training new sales representatives, enhancing the performance of existing team members, and ensuring adherence to established sales methodologies. By providing insights that inform and guide sales tactics, Spiky helps teams become more effective during customer interactions. A key feature of Spiky is its real-time feedback mechanism, which delivers instant insights during meetings. Sales representatives benefit from immediate evaluations on critical aspects such as speaking pace, tone, talk-to-listen ratio, and overall engagement levels. This capability allows users to adapt their approach on the fly, maximizing the effectiveness of each call. Additionally, Spiky generates AI-driven summaries that capture essential discussion points and action items, significantly reducing the time spent on note-taking and facilitating quicker follow-ups. Spiky's seamless integration with popular Customer Relationship Management (CRM) systems, including Salesforce, HubSpot, and Zoho, ensures that customer data remains current and accurate. This connectivity minimizes the need for manual data entry, allowing sales teams to concentrate on building relationships rather than administrative tasks. Moreover, the platform supports adherence to established sales methodologies like MEDDPICC, analyzing conversations to identify any missing elements such as budget discussions, decision-makers, and next steps, thereby enhancing the overall sales process. To further support sales effectiveness, Spiky offers personalized AI coaching tailored to individual performance metrics. This feature empowers team members to improve their soft skills, objection handling, and overall sales techniques, fostering a culture of continuous improvement within the organization. By leveraging Spiky's comprehensive suite of tools, sales teams can enhance their performance and drive sustainable revenue growth, making it a valuable asset in today’s competitive sales landscape.

Product Website

Seller

Spiky.ai

Discussions

Spiky Community

Languages Supported

Arabic, German, English, Japanese, Portuguese, Spanish, Turkish

Product Description

Spiky aims to improve the sales pipeline and overall performance by utilizing analytics and insights for online sales videos to help sales/revenue teams optimize their performance and close deals. We provide automated summarization, data-driven recommendations, trends, behavior analysis, monitoring, reporting, and AI-assisted transcription of online sales videos.

Overview by

Nisa Meray

Pricing

Pricing provided by Spiky.

Free

Free Trial

10 meetings per user Per Month

View More Pricing Information

Spiky Integrations

(12)

Verified by Spiky

Spiky Media

Spiky Demo - Elevate revenue with rich metrics and accurate insights

Spiky addresses the pervasive challenge of unproductive meetings by harnessing the power of AI to deliver actionable insights.

No more searching through long transcripts.

Get insights while you are in the meeting!

Use Sales Playbooks to get feedback on your meeting performance.

Instantly generate personalized emails, summaries, and action items.

Optimize your pipeline seamlessly by integrating Spiky with your CRM systems, Calendars, Slack, and Emails.

Spiky Platform Demo | Unlock Sales Potential with AI-Driven Insights See how our cutting-edge AI tools can transform your sales strategy, enhance team performance, and drive productivity. Watch now to explore the features that make Spiky A

Official Downloads

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About Spiky.AI - The Unified Intelligence Layer for Your Revenue Data

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Mo M.

Regional Director

Enterprise (> 1000 emp.)

7/24/2025

"Great Tool for Real-Time Feedback, Particularly Helpful for Sales Managers or BDs"

5/5

What do you like best about Spiky?

The real-time coaching nudges are impressive, and genuinely do help sales people drive quality conversations depending on how the pitch is going. I haven't seen that elsewhere in the market. The direct integrations (Zoom, Google Meet) are great and easy. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Some advanced analytics and customization features are still maturing. It’s clear the product is evolving fast, but larger teams might find certain workflows a bit limited for now. Review collected by and hosted on G2.com.

Carie B.

Strategic Advisor/Board Member

Mid-Market (51-1000 emp.)

6/17/2025

"Powerful AI Insights That Drive Real Beahvioral Change"

4/5

What do you like best about Spiky?

Spiky.ai has become an essential on how to approach communication coaching and performance development. What sets Spiky apart is how actionable the data is—this isn’t just another analytics platform. It delivers real-time, behavior-based insights that are clear, digestible, and immediately useful across teams.

It can be used across a range of roles—sales, customer success, leadership—and the feedback is consistent: people can see how they’re showing up and what they can do to improve. The emotion and engagement analysis is particularly insightful, and the AI-powered coaching nudges make change feel achievable.

The team at Spiky is also incredibly responsive and committed to making the product better. They're invested in long-term partnerships, not just tech delivery.

If you're serious about developing high-performing teams and leveraging AI to do more than just surface issues—Spiky is a no-brainer. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

While Spiky.ai delivers powerful insights, the initial setup takes planning, and some users may find the volume of data overwhelming at first. Like any AI tool, it occasionally misses context, so pairing it with human coaching maximizes its impact. You’ll also want to be thoughtful about privacy and compliance when rolling it out across teams. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky.ai helps solve key challenges around communication effectiveness, coaching consistency, and employee development. In most organizations, it's hard to get objective, scalable insights into how teams communicate—whether in sales calls, customer interactions, or internal meetings. Spiky uses AI to analyze tone, clarity, engagement, and emotional cues, offering real-time, behavior-based feedback that’s both actionable and easy to understand. This eliminates the guesswork in coaching, creates consistent improvement opportunities across teams, and reinforces training with timely nudges that actually stick. As a result, organizations see better performance, stronger engagement, and more empowered leadership. It’s especially valuable in remote or hybrid environments where emotional intelligence and connection are harder to measure and coach without tools like this. Review collected by and hosted on G2.com.

Anderson K.

Chief Commercial Officer (CCO)

Mid-Market (51-1000 emp.)

6/12/2025

"A bold and much-needed approach to the future of sales"

5/5

What do you like best about Spiky?

Spiky brings together multiple data points—voice, language, meeting context, and follow-up actions—into a single, unified flow of intelligence. This seamless integration enables commercial teams to act faster, with more clarity and personalization. It’s rare to see such depth and precision in a solution that remains lightweight and intuitive. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I wouldn’t say I dislike anything, but as with most fast-growing platforms, there’s room to mature in terms of advanced customization and some support for new markets and languages. That said, the roadmap looks promising, and the team is clearly responsive to feedback. I really believe in it. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky addresses a major bottleneck in B2B sales and customer success: the disconnect between meetings and action. By automatically extracting key insights and follow-ups from conversations, it eliminates manual note-taking, improves alignment across teams, and shortens decision cycles. In a landscape where speed and personalization are critical, this kind of intelligence is a real competitive edge. Review collected by and hosted on G2.com.

Romain F.

CEO

Small-Business (50 or fewer emp.)

7/2/2025

"Easy to use, the best rendering of non-english languages transcripts"

5/5

What do you like best about Spiky?

One of the best 3rd party tool integration on the market (CRM, No-Code, Emails, etc...)- I have tested personally over 15 AI Note takers. Accepts formats like .wav as import which is very unique. Creating agents with a workflow in platforms like Zapier or Make.com is super easy. Support is reactive. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

I think creating dashboard using data on multiple recordings should be a standrad feature in the future (like prompting all calls within one library for instance). It's possible today but requires a bit of building Review collected by and hosted on G2.com.

ata e.

Small-Business (50 or fewer emp.)

5/9/2025

"Best AI-powered Meeting Intelligence Solution for Sales Teams"

5/5

What do you like best about Spiky?

What I like best about Spiky is how it turns subjective interactions, like meetings, into measurable, actionable insights.

I appreciate how the platform breaks down engagement, clarity, and emotional tone with clear visuals and segment-level scoring. It helps our team understand how we were received in their meetings.

It’s also very easy to set up and fits seamlessly into our sales processes with their friendly, kind, agile customer support team. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

To be honest, we haven’t run into any major issues so far.

The platform delivers what it promises, and the experience has been smooth for our team.

Of course, there’s always room for small improvements here and there, but nothing that stands out as a real downside at this stage. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Spiky helps us evaluate the effectiveness of our spoken content—whether it’s internal meetings, client presentations, by turning qualitative moments into clear, measurable feedback.

It shows us what resonates, where engagement drops, and how communication style impacts clarity.

These help our team continuously improve how we speak, present, and connect; without relying solely on subjective feedback.

Also, the Spiky Bot helps us on great scale, leaving us to focus on the meeting itself rather than taking notes and altering our attention elsewhere other than what matters. The to-do list it creates for each and every member in the meeting helps a lot, buys us time and effort. Review collected by and hosted on G2.com.

Taha .

Project Manager

Small-Business (50 or fewer emp.)

5/15/2025

"Spiky Makes Every Meeting More Productive"

5/5

What do you like best about Spiky?

Spiky is at the top of the list because it can figure out accurately what my strengths are during meetings, how long I speak and what is the level of my engagement over time. Thus, I keep my things in a mode to the constant and permanent change of my messages (expression). Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Every now and then, the suggestions appear to be too general. In this case, providing the user with additional information regarding the past would be beneficial. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

The sheer pleasure of sitting around doing nothing :)

Receiving the Spiky Schepleen script is simply the easiest way to keep track of it all. I don’t have to go through the recordings again or even think about the notes to be made after meetings which is a blessing for me as everything is ready and in order after the meeting is over. Review collected by and hosted on G2.com.

Kübra T.

CEO Office Specialist

Mid-Market (51-1000 emp.)

2/19/2025

"Eliminating the Pain of Manual Note-Taking!!"

5/5

What do you like best about Spiky?

Before Spiky, I would either rush to take notes or depend on my memory which were both not preferred. Now, Spiky Scribe does everything from a summarization of the main points to the formulation of action items. In this way, dealing with clients through follow-ups became a lot more straightforward and time-saving than it had been before. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Spiky’s interface is clean and functional, but I think a more visually polished design could make the experience even better. Review collected by and hosted on G2.com.

What problems is Spiky solving and how is that benefiting you?

Taking notes during meetings used to be a nightmare. Sometimes, I would jot down too quickly and miss out on the necessary etching. In other cases, I would spend too much time typing instead of listening. By using Spiky’s automated note-taking and automatic extraction of the action item, my life has been made much simpler. Review collected by and hosted on G2.com.

Songül G.

Marketing Specialist

Information Technology and Services

Mid-Market (51-1000 emp.)

2/17/2025

"Optimized our Sales Performance"

5/5

What do you like best about Spiky?

One of the top-notch things about Spiky is how it guides me through my sales calls by giving me live feedback without taking much attention away from the conversation. It helps me realize when I speak for too long, if I should be more interactive with questions, or if changing my tone would sound more convincing. It is like walking around with a coach in my ear, but without the stress. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

While the live coaching is great, I wish I could tailor it even further for specific industries. Review collected by and hosted on G2.com.

Will H.

Small-Business (50 or fewer emp.)

9/11/2025

"Spiky is a necessary step teams should be taking if they're serious about working smarter with AI."

4.5/5

What do you like best about Spiky?

Ease of use (set it then forget it) and the storage of critical information. Spiky is our second brain that I can rely on to store vital information so I don't have to think about it. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Referencabilty / locating information quickly Review collected by and hosted on G2.com.

Yadigar .

project manager

Small-Business (50 or fewer emp.)

5/14/2025

"Real-Time Coaching That Actually Helps"

5/5

What do you like best about Spiky?

Spiky Scribe will generate my notes and action points effortlessly. This way I don’t have to spend my life writing and listening to call recordings. The follow-ups remind me of those easier than before. Review collected by and hosted on G2.com.

What do you dislike about Spiky?

Honestly, I love it all—no dislikes .... Review collected by and hosted on G2.com.