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Compare Gong and Spiky 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10 meetings per user Per Month
Gong
Star Rating
(6,470)4.8 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSpiky
Star Rating
(113)4.9 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10 meetings per user Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in providing comprehensive insights from sales calls, with users highlighting its powerful AI features for call recording and note-taking. One user mentioned, "I use Gong for all of our call recordings and it provides incredible insight from our sales calls."
- Users say that Spiky offers a unique advantage in understanding user sentiment and customer health, allowing for efficient management of key points in calls. A reviewer noted, "Spiky allows me to deep dive into user sentiment and customer health in a meaningful way."
- Reviewers mention that Gong's integration capabilities are a standout feature, particularly with the Gong Everywhere extension, which makes it easy to connect with various systems. One user expressed appreciation for how well it integrates, stating, "I find Gong extremely user-friendly, which is really important for me."
- According to verified reviews, Spiky shines in its ability to generate meaningful summaries and detailed notes from meetings, with users praising its transcription capabilities. A user remarked, "Meeting analysis and topic by topic separation with transcription, very meaningful summary generation."
- G2 reviewers highlight that Gong has a more extensive user base and higher overall satisfaction ratings, which suggests a more robust support system and community. With a G2 Score of 95.31, users feel confident in its reliability compared to Spiky's score of 60.44.
- Users report that while Spiky has a free trial option that appeals to small businesses, Gong's advanced features and user-friendly design make it a preferred choice for mid-market companies looking for in-depth analytics and coaching tools.
Pricing
Entry-Level Pricing
Gong
No pricing availableSpiky
Free
Free Trial
10 meetings per user Per Month
For Individuals
- Spiky Scribe
- Ask Scribe
- Commenting
Free Trial
Gong
No trial information availableSpiky
Free Trial is available
Ratings
Meets Requirements
9.4
4,954
9.7
89
Ease of Use
9.3
5,010
9.7
100
Ease of Setup
9.1
1,235
9.8
68
Ease of Admin
9.1
770
9.5
29
Quality of Support
9.2
3,518
9.9
88
Has the product been a good partner in doing business?
9.3
772
10.0
29
Product Direction (% positive)
9.0
4,632
10.0
87
Features by Category
Lead Facilitation
7.1
348
Not enough data
7.3
342
Not enough data
7.5
346
Not enough data
7.6
345
Not enough data
Organization
8.3
350
Not enough data
8.3
346
Not enough data
8.3
346
Not enough data
Performance Analysis
8.5
348
Not enough data
8.6
352
Not enough data
Sales Analysis
7.8
332
Not enough data
7.9
338
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
105
Not enough data
8.3
102
Not enough data
7.3
99
Not enough data
8.4
104
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2759
|
Verified
9.8
51
8.8
2466
|
Verified
9.7
51
9.1
2668
|
Verified
9.7
52
8.3
1793
|
Verified
9.3
50
Artificial Intelligence - Conversation Intelligence
8.6
1871
|
Verified
9.6
51
8.3
2522
|
Verified
9.5
52
Not enough data
Not enough data
Generative AI
8.8
681
9.6
52
Agentic AI - Conversation Intelligence
8.0
135
9.7
10
8.0
134
9.6
9
8.1
134
9.4
9
8.0
135
9.7
10
8.2
135
9.4
9
8.1
135
9.8
9
7.9
134
9.3
10
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
378
Not enough data
8.6
408
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
390
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
743
Not enough data
8.7
788
Not enough data
8.5
715
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
825
Not enough data
Agentic AI - Sales Coaching
8.1
61
9.3
7
8.5
61
9.2
6
8.3
62
9.5
7
8.3
59
8.8
7
Training
9.0
1966
|
Verified
9.6
61
9.0
2179
|
Verified
9.5
61
8.6
1528
|
Verified
9.6
57
9.2
2216
|
Verified
9.7
58
Feedback
9.3
2371
|
Verified
9.7
60
9.0
1852
|
Verified
9.6
59
9.0
1895
|
Verified
9.7
58
8.8
1605
|
Verified
9.6
57
8.9
1791
|
Verified
9.6
57
8.9
1879
|
Verified
9.4
58
Feature Not Available
9.5
58
Generative AI
8.9
388
9.7
49
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gong and Spiky are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Gong is categorized as Revenue AI Platforms, Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, and Sales Analytics
Spiky has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.2%
Other
28.4%
Information Technology and Services
17.7%
Computer Software
14.2%
Consulting
12.4%
Marketing and Advertising
9.7%
Financial Services
8.0%
Other
38.1%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Spiky has no discussions with answers
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