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Compare Gong and Spiky 
At a Glance
Market Segments
Mid-Market (69.3% of reviews)
Small-Business (65.5% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10 meetings per user Per Month
Gong
Star Rating
(6,455)4.7 out of 5
Market Segments
Mid-Market (69.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSpiky
Star Rating
(113)4.9 out of 5
Market Segments
Small-Business (65.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10 meetings per user Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in conversation intelligence, with users praising its ability to automatically transcribe and analyze sales calls. One user highlighted its "top tier recording, transcription, summary of sales calls, AI analysis," making it a powerful tool for extracting insights.
- Users say Spiky shines in meeting analysis, offering detailed summaries and action items linked to participants. Reviewers appreciate the "quality of the summary and detailed notes," which help streamline follow-ups and enhance productivity.
- According to verified reviews, Gong's implementation process is generally smooth, but some users have noted challenges in matching their specific workflows. In contrast, Spiky is recognized for its ease of setup, with users mentioning minimal behavior change required for significant results.
- Reviewers mention that Gong has a strong market presence, reflected in its high G2 Scores, but it may not cater as effectively to small businesses. Spiky, on the other hand, is tailored for smaller teams, with many users from the small-business segment appreciating its integration with tools like Zoho CRM.
- Users highlight Gong's robust AI capabilities, which provide insightful summaries and engagement analysis. However, some users feel that Spiky's AI features, such as "topic by topic separation with transcription," offer a more user-friendly experience for those focused on meeting outcomes.
- G2 reviewers report that while Gong has a wealth of features, Spiky's quality of support and user satisfaction ratings are notably high, with users praising its responsiveness and helpfulness, which can be crucial for teams needing immediate assistance.
Pricing
Entry-Level Pricing
Gong
No pricing availableSpiky
Free
Free Trial
10 meetings per user Per Month
For Individuals
- Spiky Scribe
- Ask Scribe
- Commenting
Free Trial
Gong
No trial information availableSpiky
Free Trial is available
Ratings
Meets Requirements
9.4
4,946
9.7
89
Ease of Use
9.3
5,002
9.7
100
Ease of Setup
9.1
1,229
9.8
68
Ease of Admin
9.1
770
9.5
29
Quality of Support
9.3
3,514
9.9
88
Has the product been a good partner in doing business?
9.3
772
10.0
29
Product Direction (% positive)
9.0
4,624
10.0
87
Features by Category
Lead Facilitation
7.1
350
Not enough data
7.3
344
Not enough data
7.5
348
Not enough data
7.6
347
Not enough data
Organization
8.3
352
Not enough data
8.3
348
Not enough data
8.3
349
Not enough data
Performance Analysis
8.5
350
Not enough data
8.6
354
Not enough data
Sales Analysis
7.8
334
Not enough data
7.9
340
Not enough data
Generative AI
8.6
286
Not enough data
8.9
293
Not enough data
Agentic AI - AI Sales Assistant
8.1
54
Not enough data
7.9
53
Not enough data
8.2
54
Not enough data
8.3
53
Not enough data
8.2
53
Not enough data
8.2
53
Not enough data
8.1
53
Not enough data
Integrated Workflows
7.8
102
Not enough data
7.9
103
Not enough data
8.3
101
Not enough data
7.3
98
Not enough data
8.5
103
Not enough data
8.4
101
Not enough data
8.5
97
Not enough data
Repeatability and Reportability
8.2
99
Not enough data
8.0
99
Not enough data
7.9
98
Not enough data
8.3
103
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
90
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
91
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
48
Not enough data
8.0
47
Not enough data
8.2
47
Not enough data
Call Analytics
9.6
2752
|
Verified
9.8
51
8.8
2467
|
Verified
9.7
51
9.1
2664
|
Verified
9.7
52
8.3
1794
|
Verified
9.3
50
Agent Performance Management
8.6
1870
|
Verified
9.6
51
8.3
2519
|
Verified
9.5
52
8.7
2305
|
Verified
9.6
52
Generative AI
8.9
674
9.6
52
Agentic AI - Conversation Intelligence
8.0
135
9.7
10
8.0
134
9.6
9
8.2
133
9.4
9
8.0
135
9.7
10
8.2
135
9.4
9
8.1
135
9.8
9
7.9
134
9.3
10
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
379
Not enough data
8.6
409
Not enough data
8.2
348
Not enough data
8.4
356
Not enough data
8.0
250
Not enough data
8.1
246
Not enough data
CRM Data Enrichment
9.0
402
Not enough data
8.8
389
Not enough data
9.1
424
Not enough data
Feature Not Available
Not enough data
8.6
254
Not enough data
Account Management
8.1
325
Not enough data
8.2
340
Not enough data
8.3
350
Not enough data
8.6
371
Not enough data
8.5
260
Not enough data
8.1
241
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
41
Not enough data
8.0
42
Not enough data
7.7
40
Not enough data
7.4
38
Not enough data
7.5
40
Not enough data
Agentic AI - Sales Analytics
8.3
55
Not enough data
8.5
55
Not enough data
8.4
57
Not enough data
8.6
58
Not enough data
8.3
57
Not enough data
Data Sourcing
8.5
744
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
803
Not enough data
8.6
726
Not enough data
Predictive Analytics
8.1
721
Not enough data
8.4
749
Not enough data
8.2
735
Not enough data
8.3
723
Not enough data
Sales Management
8.6
759
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
824
Not enough data
Agentic AI - Sales Coaching
8.1
61
9.3
7
8.5
61
9.2
6
8.3
62
9.5
7
8.3
59
8.8
7
Training
9.0
1966
|
Verified
9.6
61
9.0
2177
|
Verified
9.5
61
8.6
1528
|
Verified
9.6
57
9.2
2216
|
Verified
9.7
58
Feedback
9.3
2371
|
Verified
9.7
60
9.0
1852
|
Verified
9.6
59
9.0
1895
|
Verified
9.7
58
8.8
1605
|
Verified
9.6
57
8.9
1791
|
Verified
9.6
57
8.9
1878
|
Verified
9.4
58
Feature Not Available
9.5
58
Generative AI
8.9
388
9.7
49
Categories
Categories
Shared Categories
Gong and Spiky are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Analytics, and Revenue AI Platforms
Spiky has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.5%
Information Technology and Services
16.7%
Marketing and Advertising
9.0%
Internet
5.1%
Financial Services
3.3%
Other
28.4%
Information Technology and Services
17.7%
Computer Software
14.2%
Consulting
12.4%
Marketing and Advertising
9.7%
Financial Services
8.0%
Other
38.1%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
ES
assistant@gong.io worked for me!Read more
How do i make Gong automatic for all my calls ?
3 Comments
JS
You can control this in configuration settings. You should not have to log into Gong for it to record. Read more
Spiky has no discussions with answers
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