Compare Gong and Spiky 
Featured Products
At a Glance
Market Segments
Mid-Market (69.4% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
No pricing available
Free Trial 10 meetings per user Per Month
Gong
Star Rating
(6,582)4.7 out of 5
Market Segments
Mid-Market (69.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about GongSpiky
Star Rating
(115)4.9 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 10 meetings per user Per Month
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gong excels in overall user satisfaction, reflected in its high G2 Score of 94.59. Users appreciate its ability to capture and analyze calls, with one user noting, "I use Gong to really understand and improve how I communicate with prospects and customers."
- Users say Spiky offers a straightforward setup process, making it easy to integrate with existing tools. One reviewer mentioned, "It’s really easy to use and getting started was quite straightforward," highlighting its user-friendly nature.
- Reviewers mention that Gong provides detailed meeting messages, which help users understand customer needs better. A user stated, "I like the past accurate detailed meeting messages that Gong provides," showcasing its value in enhancing communication.
- According to verified reviews, Spiky shines in customer support, with users reporting positive experiences when seeking assistance. One user noted, "We also had a positive experience with customer support whenever we needed help," indicating a strong support system.
- G2 reviewers highlight Gong's robust features for call analysis, with users noting its effectiveness in capturing important details. A user shared, "It allows me to listen to the context of what the customer needs," emphasizing its role in improving sales conversations.
- Users report that while Spiky is effective for managing user sentiment and customer health, it has a smaller user base compared to Gong, which may limit the breadth of feedback and community support. One user mentioned, "Spiky allows me to deep dive into user sentiment," but the overall impact may be less pronounced due to fewer reviews.
Pricing
Entry-Level Pricing
Gong
No pricing availableSpiky
Free
Free Trial
10 meetings per user Per Month
For Individuals
- Spiky Scribe
- Ask Scribe
- Commenting
Free Trial
Gong
No trial information availableSpiky
Free Trial is available
Ratings
Meets Requirements
9.4
5,017
9.7
90
Ease of Use
9.3
5,076
9.7
101
Ease of Setup
9.1
1,288
9.8
69
Ease of Admin
9.1
776
9.5
29
Quality of Support
9.2
3,564
9.9
89
Has the product been a good partner in doing business?
9.3
778
10.0
29
Product Direction (% positive)
9.0
4,690
10.0
88
Features by Category
Lead Facilitation
7.1
346
Not enough data
7.3
340
Not enough data
7.5
345
Not enough data
7.6
344
Not enough data
Organization
8.3
349
Not enough data
8.3
345
Not enough data
8.3
344
Not enough data
Performance Analysis
8.5
346
Not enough data
8.6
351
Not enough data
Sales Analysis
7.7
330
Not enough data
7.9
336
Not enough data
Generative AI
8.6
285
Not enough data
8.9
292
Not enough data
Agentic AI - AI Sales Assistant
8.1
53
Not enough data
7.9
52
Not enough data
8.2
54
Not enough data
8.3
52
Not enough data
8.2
52
Not enough data
8.1
52
Not enough data
8.1
52
Not enough data
Integrated Workflows
7.8
103
Not enough data
7.9
107
Not enough data
8.3
105
Not enough data
7.3
98
Not enough data
8.5
105
Not enough data
8.4
102
Not enough data
8.5
98
Not enough data
Repeatability and Reportability
8.2
100
Not enough data
8.0
101
Not enough data
7.9
99
Not enough data
8.4
108
Not enough data
7.3
97
Not enough data
AI and Automation
7.8
91
Not enough data
7.7
88
Not enough data
7.4
87
Not enough data
7.6
87
Not enough data
8.0
87
Not enough data
Generative AI
8.2
93
Not enough data
Agentic AI - Sales Engagement
8.1
49
Not enough data
8.0
48
Not enough data
8.2
49
Not enough data
8.2
47
Not enough data
8.1
49
Not enough data
8.0
47
Not enough data
8.2
48
Not enough data
Call Analytics
9.6
2788
|
Verified
9.8
51
8.8
2480
|
Verified
9.7
51
9.1
2701
|
Verified
9.7
52
8.3
1792
|
Verified
9.3
50
Artificial Intelligence - Conversation Intelligence
8.6
1870
|
Verified
9.6
51
8.3
2539
|
Verified
9.5
52
9.2
6
Not enough data
Generative AI
8.9
696
9.6
52
Agentic AI - Conversation Intelligence
8.0
134
9.7
10
8.0
133
9.6
9
8.1
141
9.4
9
8.0
134
9.7
10
8.2
136
9.4
9
8.1
135
9.8
9
7.9
134
9.3
10
Revenue Sourcing and Forecasting
Feature Not Available
Not enough data
8.6
377
Not enough data
8.6
407
Not enough data
8.2
347
Not enough data
8.4
355
Not enough data
8.0
249
Not enough data
8.1
245
Not enough data
CRM Data Enrichment
9.0
401
Not enough data
8.8
388
Not enough data
9.1
423
Not enough data
Feature Not Available
Not enough data
8.6
253
Not enough data
Account Management
8.1
324
Not enough data
8.2
339
Not enough data
8.3
349
Not enough data
8.6
370
Not enough data
8.5
259
Not enough data
8.1
240
Not enough data
Agentic AI - Revenue Operations & Intelligence (RO&I)
7.7
40
Not enough data
8.0
41
Not enough data
7.6
39
Not enough data
7.3
37
Not enough data
7.4
39
Not enough data
Agentic AI - Sales Analytics
8.3
56
Not enough data
8.4
56
Not enough data
8.3
58
Not enough data
8.6
59
Not enough data
8.3
58
Not enough data
Data Sourcing
8.5
747
Not enough data
8.7
789
Not enough data
8.5
716
Not enough data
8.9
804
Not enough data
8.6
725
Not enough data
Predictive Analytics
8.1
720
Not enough data
8.4
750
Not enough data
8.2
736
Not enough data
8.3
722
Not enough data
Sales Management
8.6
760
Not enough data
8.2
721
Not enough data
8.7
758
Not enough data
9.0
828
Not enough data
Agentic AI - Sales Coaching
8.1
61
9.3
7
8.5
62
9.3
7
8.3
62
9.5
7
8.3
60
8.8
7
Training
9.0
1965
|
Verified
9.6
61
9.0
2176
|
Verified
9.5
61
8.6
1525
|
Verified
9.6
57
9.2
2215
|
Verified
9.7
58
Feedback
9.3
2369
|
Verified
9.7
60
9.0
1851
|
Verified
9.6
59
9.0
1892
|
Verified
9.7
58
8.8
1603
|
Verified
9.6
57
8.9
1789
|
Verified
9.6
57
8.9
1876
|
Verified
9.4
58
Feature Not Available
9.5
58
Generative AI
8.9
386
9.7
49
Agentic AI - Revenue AI Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Revenue AI Platforms
9.3
12
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.4
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.7
10
Not enough data
Not enough data
Not enough data
9.0
7
Not enough data
Categories
Categories
Shared Categories
Gong and Spiky are categorized as Conversation Intelligence and Sales Coaching
Unique Categories
Gong is categorized as Revenue Operations & Intelligence (RO&I), Sales Engagement, AI Sales Assistant, Sales Analytics, and Revenue AI Platforms
Spiky has no unique categories
Reviews
Reviewers' Company Size
Gong
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Spiky
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
37.6%
Information Technology and Services
16.8%
Marketing and Advertising
9.0%
Internet
5.0%
Financial Services
3.2%
Other
28.4%
Information Technology and Services
17.5%
Computer Software
14.0%
Consulting
12.3%
Marketing and Advertising
9.6%
Financial Services
7.9%
Other
38.6%
Discussions
What is gong software?
6 Comments
RT
Gong software is a software that records and analyzes sales calls. This allows the sales person to focus on the call and then analyze the data later. This...Read more
What is the email address to send the invite to for a last minute call to be recorded? And is there a way to send the invite via email, not through the gong site?
4 Comments
PB
Hi Bianca! You can go ahead and send the invitation to assistant@gong.io. I hope that helps!Read more
Do you accept marketing ideas/suggestions? I sent one to Udi and Amit.
3 Comments
CG
Very high ferformerRead more
Spiky has no discussions with answers
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