--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 256 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 256 scale: '5' date_modified: '2026-07-10' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 256 ## About Hospitable.com Hospitable is the short-term rental industry's premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. The target audience for Hospitable includes short-term rental hosts, property managers, and real estate investors looking to optimize their hosting experience. With the rise of platforms like Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, the demand for effective management solutions has never been higher. Hospitable caters to these needs by offering features that automate guest communication, synchronize bookings, and simplify team management. This makes it an ideal choice for both seasoned hosts and those new to the short-term rental market. Key features of Hospitable include AI-powered messaging automation, which enables hosts to respond to 90% of guest inquiries without manual intervention. This feature not only enhances guest satisfaction but also frees up valuable time for hosts. Additionally, the platform allows users to build their own direct booking websites, giving them full control over their rental journey and the ability to process payments securely. The synchronization of reservations across multiple platforms ensures that double bookings are a thing of the past, providing peace of mind for hosts. Hosts can now use Hospitable's Dynamic Pricing solution to optimize nightly rates at no additional cost to their existing Hospitable subscription. Hospitable also offers robust team management tools, allowing hosts to assign tasks and send reminders to cleaners and assistants via email or SMS. This level of organization minimizes human error and ensures that all communications are timely and accurate. The platform’s single inbox feature consolidates messages from various booking channels, making it easy for hosts to track communication history with returning guests. Furthermore, smart lock and smart thermostat integrations streamline check-in and reduce energy bills. By utilizing Hospitable, hosts can enhance their operational efficiency, improve guest experiences, and ultimately increase their rental income. The combination of automated messaging, synchronized bookings, optimized nightly rates, and comprehensive team management tools sets Hospitable apart in the competitive landscape of short-term rental management solutions. ## Hospitable.com Pros & Cons **What users like:** - Users value the **automated messaging** feature of Hospitable.com for enhancing guest communication and ensuring no messages are missed. (12 reviews) - Users love the **automation features** of Hospitable.com, which save time and enhance communication efficiency. (9 reviews) - Users appreciate the **smooth booking management** of Hospitable.com, enhancing communication and automating tasks for better service. (7 reviews) - Users find Hospitable.com to be **easy to use** , simplifying property management with seamless integrations and effective features. (7 reviews) - Users commend Hospitable.com for its **time-saving automation** , enhancing guest communication while allowing focus on other business areas. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , leading to manual checks and inefficiencies for upsell management. (3 reviews) - Users express frustration over **poor customer support** , citing slow responses and rigid policies that undermine long-term loyalty. (3 reviews) - Users face **booking issues** due to limited payment options, impacting their ability to fully utilize the service. (2 reviews) - Users face **integration issues** with Hospitable.com, hindering a seamless connection with other platforms and tools. (2 reviews) - Users experience **mobile accessibility issues** , particularly with offline functionality and responsiveness during travel. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Reliable AI messaging that scales with your rental business **Rating:** 4.5/5.0 stars **Reviewed by:** Hilary W. | Interim Director, Builders Programming for Pledge 1% (client), Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Hospitable.com?** We've used Hospitable since 2024 and it has become essential to how we run our short-term rentals. The AI messaging integration is a standout. It drafts responses for us and can send pre-approved messages automatically, which saves real time and mental energy. It's fast and reliable, and it carries a significant share of the day-to-day message volume that would otherwise fall entirely on us. That alone has alleviated a lot of workload, especially during high-inquiry periods. The clean integration across Airbnb and VRBO makes the backend genuinely easy to manage, even as a smaller host. We also appreciate the cleaner coordination feature. Being able to communicate scheduling with our cleaning team through text and email in one system removes a layer of manual coordination we used to handle separately. Overall, Hospitable has given us operational fluency and peace of mind running our rentals. It's the platform we recommend most often to friends and colleagues just starting out in short-term rentals. **What do you dislike about Hospitable.com?** The main downside is dynamic pricing. It tends to list below market rate compared to area comps, so we still run PriceLabs alongside it. This affects revenue performance directly, since underpriced nights mean lost income we have to correct for manually. We would prefer to consolidate and drop that subscription, but the pricing engine isn't there yet. The other challenge is the sheer number of features. We don't use everything Hospitable offers, and it can be overwhelming to figure out where certain messaging flows or upsell features fit into our operations. This likely means we're leaving value on the table that we're already paying for. The webinars are helpful, but simple SOPs or playbooks on how to use and leverage more of the platform's features would make adoption easier. **What problems is Hospitable.com solving and how is that benefiting you?** Before Hospitable, guest messaging was entirely manual, which meant constant monitoring across platforms and slower response times during busy periods. We struggled with the volume of repetitive questions (check-in instructions, WiFi, parking, amenities) eating into the time we needed for higher-value operational work. Now Hospitable handles the bulk of that messaging through automated and AI-drafted responses, with pre-approved messages sending on their own. This has resulted in faster response times for guests, more consistent communication across every booking, and significantly less day-to-day workload for us. It has freed up time to focus on scaling our operation rather than staying buried in our inbox. The cleaner coordination feature has also solved a separate problem: keeping our cleaning team aligned on scheduling without a patchwork of texts and calls outside the platform. Having that in one system has made turnovers more reliable. Overall, Hospitable has made it possible for us to run our short-term rental with the responsiveness of a much larger operation, without needing to add staff. ### 2. Really unsatisfied from their customer support **Rating:** 0.0/5.0 stars **Reviewed by:** PROKOS Paros M. | Hospitality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Hospitable.com?** It provides the Hospitable Essentials tool, which is basically allowing you to use their free PMS software and have a unified inbox. It's nice that you can connect Airbnb, Bookijng.com, Vrbo and Agoda. **What do you dislike about Hospitable.com?** You have to pay for everything to use more advanced features. Customer support 1/10. Never got a response on my concerns. Constant ical syncs. Really dissatisfied in terms of what you get from what you pay in tertun, Guesty, lodigy, zeevou much better. Limited AI replies in the Essentials plan. You are booking sessions and then getting last minute cancellations, without being aware of **What problems is Hospitable.com solving and how is that benefiting you?** I was supposed to use Hospitable as a unified and consolidated PMS/ channel manager, but it doesn't solve my problems but has created more issues. **Official Response from Miles Hobson:** > Hi there, as listed on our pricing page, customer support on our $0 subscription tier is through AI chat and Community support, but our team has jumped in to assist with the issues you're having - I can see Lisa has sent you a message earlier today and hope that she can get to the bottom of the issues you're having. The Essentials plan is unmatched in terms of the core capabilities that it offers for free including calendar management, unified inbox, rental agreements, 0% booking channel commissions, guest portal, and much more. ### 3. Hospitable: The Central Brain for Automated Guest Messaging and Cleaner Coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Hospitable.com?** I've been using Hospitable for over 7 years and it has become the central brain of my guest and cleaner operations. The automated messaging is unmatched — guests get the right information at exactly the right time without me lifting a finger. The cleaner coordination and scheduling automation has been just as valuable; my turnover process runs itself. After years of managing STRs across multiple markets, I can't imagine operating without it. It's one of the few tools I've used this long and still rely on daily. **What do you dislike about Hospitable.com?** The only real pain point has been the VRBO connection — it's a bit finicky compared to the Airbnb integration. Syncing and automation don't always behave as seamlessly on the VRBO side, which can require some extra monitoring. That said, this feels more like a VRBO API limitation than a Hospitable problem. Everything else has been rock solid. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable solves the problem of scale. Guest communication, cleaner scheduling, and turnover coordination used to require constant manual attention. Now it all runs automatically. Across 7+ years and multiple properties, it's let me grow the portfolio without growing the workload and guest experience has only gotten better because of it. ### 4. Efficient Property Management but Needs Live Support **Rating:** 4.0/5.0 stars **Reviewed by:** Deanna R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Hospitable.com?** I find Hospitable.com very helpful with setting pricing and troubleshooting any issues with navigating the website and the app. It's pretty user-friendly, and a lot of setup questions can be answered via the AI chat, which makes it easier despite the initial complexity. I also appreciate that Hospitable.com integrates well with platforms like VRBO, Airbnb, and Booking.com, and allows us to sync our pricing with PriceLabs. **What do you dislike about Hospitable.com?** I think having 24/7 access to a live agent, either by phone or via chat, would be very helpful. The messages I've gotten back have said that live agents are in a different country and often in a different time zone, so they're not always available on a 24/7 basis. Also, the initial setup was a little difficult because there are a lot of moving pieces when you're trying to sync multiple rental properties on multiple booking sites. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com helps with setting pricing and troubleshooting issues with navigating the website and the app. ### 5. Effortless Property Management and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** christopher b. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Hospitable.com?** I find Hospitable.com to be a great time saver, especially with its automated messaging feature that handles 95% of the communication with our guests, significantly enhancing customer service quality. It's a very user-friendly platform with an easy-to-navigate interface that doesn't change too often, making it simple to use and make changes. I also find the operations module very beneficial as it allows scheduling of cleaning, maintenance, and other tasks, which is very helpful. The platform lets us assign tasks to team members, who get automated notifications and reminders, and track tasks efficiently. We can also bring in third-party providers if needed. It's sophisticated yet easy to navigate and use. **What do you dislike about Hospitable.com?** The only thing I could say is recently, there's been some lag time when using the app on my phone. It's been quite slow. Not all the time, but often. I have to restart the app to get optimal function. **What problems is Hospitable.com solving and how is that benefiting you?** I find Hospitable.com is a great time saver with automated messaging, handling 95% of communication labor with guests and improving our customer service quality. ### 6. Incredible, Easy-to-Use Rental Management with Powerful Integrations and AI Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole E. C. | Property Owner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Hospitable.com?** Incredible tool to manage my rental. Super easy to use, for me and my family. The best are the integrations, at the moment, I am also using the AI tools very often. A lot of potential for this product. The performance of the pricing has improved a lot; however, it is missing market intelligence. **What do you dislike about Hospitable.com?** I think about how often it logs out. It is terrible. I have to log in multiple times a week for no reason. **What problems is Hospitable.com solving and how is that benefiting you?** The calendar integration, the AI automations, the interaction with the guest, the integration with other tools, the finance view. ### 7. Streamlined Property Management with Hospitable.com **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse O. | Director of Strength and Conditioning, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Hospitable.com?** I use Hospitable.com for my property management system, and it's been a great tool to synchronize Airbnb, VRBO, and Booking.com. I like how it manages our operations and pricing and provides a really streamlined management solution. It has a ton of features that really allow me to maximize occupancy. I always love that they're releasing new features, like the recent optimization for Airbnb, which makes Hospitable.com seem like it's on the cutting edge of being a preferred partner with Airbnb and VRBO. The setup was easy, and once everything is automated, the efficiency kicks in. **What do you dislike about Hospitable.com?** I'm currently using Wheelhouse for dynamic pricing and I'm not sure how Hospitable.com's pricing engine compares. I would like to see a comparison between the two systems, especially considering their dynamic pricing engine. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to integrate my booking systems like Airbnb and Vrbo, streamline operations, and manage pricing. It maximizes occupancy and keeps me updated with new features, always staying at the cutting edge. ### 8. Efficient Coordination and AI-Powered Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Hospitable.com?** I like that Hospitable.com is all in one place, so I don't have to check different apps for my different platforms to communicate with everybody. I really like the AI communication feature, which sometimes rewrites my thoughts in a nicer way, making it easier to communicate with guests. It's helpful when I don't know how to word certain things, ensuring my message is clear and not offensive. The initial setup was really easy, and they had great support to walk me through it. I also use it with PriceLabs, and that's been working well. **What do you dislike about Hospitable.com?** I don't really have anything to complain about. I love everything. Maybe I don't use all the features as much as I could. Differences can be a little hard, but I don't have a direct channel yet. I just don't really wanna spend the money, the extra fees with .com, not knowing what kind of return I'm gonna get. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com saves me a lot of time coordinating communication with guests and calendars across different platforms, preventing overlapping issues. I love that it's all in one place, and the AI helps improve communication by rewriting my thoughts in a nicer way, making it easier to connect with guests. ### 9. Great PMS for guest communications **Rating:** 5.0/5.0 stars **Reviewed by:** Phil C. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Hospitable.com?** I can now control multiple door locks for a property if you have multiple smart locks. Financial reporting has gotten much better over the last few years with a nice dashboard on top of exporting to csv. Lots of townhalls to explain and introduce new features and submit feedback. Plenty of support options, and support responds quickly and with care. **What do you dislike about Hospitable.com?** Only mild issue is the phone app (on android, but I heard iphone does it as well in the townhalls) logs you out once in awhile, and you need to log back in. **Recommendations to others considering Hospitable.com:** Come on in, the water is fine. If you want, you can run Hospitable on top of another PMS that is API connected like I did at first, but then hospitable worked so well I just use them now. **What problems is Hospitable.com solving and how is that benefiting you?** Hosptiable solved cross platform communications for me, and cross platform booking calendars for myself and the cleaners. Automated messaging also frees up alot of time and effort and with Hospitibale the guest communications seem easy. Hospitible is working out a few bugs with the door lock integration and so that has been going better (new feature within the last few months, so it wasn't going to be perfect). Support is pretty great with Hospitable as well; support responds quickly and usually with a quick fix or how to. **Official Response from Miles Hobson:** > Thanks for the review, Phil. Something special is coming soon to improve Reporting! Jump on our next Town Hall to hear about the new Metrics dashboard - link below https://calndr.link/event/JGwB7TTHkE ### 10. Effortless Booking Management with AI Assistance **Rating:** 5.0/5.0 stars **Reviewed by:** Charlotte M. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Hospitable.com?** I really like Hospitable.com for its ease of use, which makes navigating and managing tasks straightforward. The clear and readable calendars are a big plus, as they make it easy to keep track of bookings. I also appreciate how simple it is to program instructions for guests. One of my favorite features is the AI automated answers, which help manage communication with prospective and current guests efficiently. The initial setup of Hospitable.com was very easy, which made the transition smooth from my previous platform, Guesty. **What do you dislike about Hospitable.com?** I guess a better phone app would be great? It's a little fiddly to use and also I would like the desktop app to automatically launch each day and send me reminders. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to manage bookings across two platforms, schedule my cleaner, and automate responses for guests. ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews/hospitable-com-review-13073793?section=pricing&secure%5Bexpires_at%5D=2026-07-10+23%3A14%3A48+-0500&secure%5Bsession_id%5D=1c4fc5dd-ee61-48b7-99f6-afa46f22bb57&secure%5Btoken%5D=3086f769c37e4101001374aedc3d0a29b54e58848c35e7dd4f6ee8e3f08ded85&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (150 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.5/5.0 (106 reviews)