Hospitable.com Pricing Overview

Hospitable works well for the people who want to set up a channel and property manager that can do it all in one place. Shortcodes for messages, automation for the cleaning and maintenance team, and just a general setup of "it's all here" make this a great platform. Review collected by and hosted on G2.com.

There is a bit of a learning curve because there are so many different things that can be done. Review collected by and hosted on G2.com.

I like the automations in Hospitable.com because they help reduce the time spent doing repetitive tasks. It automates guest communications and workflows for housekeeping and pricing, which is really helpful for managing my vacation rentals. Review collected by and hosted on G2.com.

I need to tell how their customer service is TERRIBLE and, even though I used them for years, I probably won't any longer because they don't take care of their customers. Customer service and billing discretion need SIGNIFICANT improvement. They take a LONG time to even address issues and, a same-day payment issue caused by a card change was resolved within approximately one hour (of my learning of it), yet resulted in permanent loss of a legacy rate with no escalation path or discretion applied. The ticket was later closed due to a holiday without resolution (both instances happened over holidays - Christmas and New Year respectively - not during working hours). This wasn't a product failure- it was a customer experience failure. Policies were enforced rigidly without consideration of timing, intent, or customer tenure (I'd been using them for years). A clearer escalation process and reasonable grace for same-day issues would greatly improve trust and retention. Review collected by and hosted on G2.com.