--- title: ChargeAutomation Reviews meta_title: 'ChargeAutomation Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how ChargeAutomation works for a business like yours. aggregate_rating: rating_value: 2.5 review_count: 2 scale: '5' date_modified: '2026-09-28' parent_category: name: Hospitality url: https://www.g2.com/categories/hospitality ---

ChargeAutomation Reviews & Product Details

A globally-recognized leader in Online Check-in (collect documents, e-signature, upsell, payment), Smart Payment Collection (auto collect deposit, balance & cancellation fee), Upsell (upgrade, package, service & tours), Security Deposit (automatic pre-auth of damage deposit) and Guest Portal (customized web portal & guidebook) for hotels, B&B's, vacation rentals and hostels.

Seller

ChargeAutomation

Discussions

ChargeAutomation Community

Overview by

Henok Ghebrezghi

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ChargeAutomation Integrations

(2)

Integration information sourced from real user reviews.

JJ

James J.

President

Small-Business (50 or fewer emp.)

7/25/2026

"Broken setup and unauthorized guest messages"

0/5

What do you like best about ChargeAutomation?

Scheduling the onboarding session was straightforward, and the representative was friendly and available at the scheduled time. Review collected by and hosted on G2.com.

What do you dislike about ChargeAutomation?

The Booking.com link was delayed and did not work. A known link-security requirement was not properly configured during paid onboarding. Worse, invitations were sent to existing guests despite my clear instructions not to send them, resulting in complaints and confusion. Review collected by and hosted on G2.com.

What problems is ChargeAutomation solving and how is that benefiting you?

It was supposed to streamline guest verification, payments and pre-arrival communication. In my experience, it created more work instead. The Booking.com test link was delayed and did not work, and invitations were sent to existing guests without my authorization. I then had to respond to complaints and disable the properties to prevent further messages. Review collected by and hosted on G2.com.

KG

Kana G.

Onboarding Specialist

Mid-Market (51-1000 emp.)

1/8/2026

"Outstanding Support and Versatile Features—Highly Recommended!"

5/5

What do you like best about ChargeAutomation?

ChargeAutomation is amazing! It can do so much and I often recommend ChargeAutomation to my clients. AND, their support is outstanding! They make onboarding simple and they are extremely responsive to feature/functionality requests! Review collected by and hosted on G2.com.

What do you dislike about ChargeAutomation?

I have not found any downsides to ChargeAutomation! Review collected by and hosted on G2.com.

There are not enough reviews of ChargeAutomation for G2 to provide buying insight. Below are some alternatives with more reviews:

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Opus Training Operations Hub is a control center for hospitality L&D and field ops teams that enables precise management of training at scale.

Agilysys DataMagine

Document management software for every business

Listo, the leading communication and task management platform for the deskless workforce, seamlessly connects guests to staff and internal teams to one another with a single tap on any device. As a result, Listo helps world class venue operators function with a leaner labor force with more accountability, while simultaneously unlocking new areas of revenue and providing a gold standard of service to their patrons.

Vervotech is a leading Hotel Mapping and Room Mapping API that leverages the power of AI and ML to quickly and accurately identify each property listing through the verification of multiple parameters. With an industry-best coverage of 98% and an accuracy of 99.999%, Vervotech Mappings is quickly becoming the mapping software of choice for all leading global companies operating in the travel and hospitality industry. To learn more about Vervotech Mappings and the ways it can enhance your business in the long run contact us: sales@vervotech.com

AavGo is an innovator and leader in the hospitality personalization & communication technology domain. AavGo plays a pivotal role in improving customer loyalty,revenue,operational efficiency & customer service levels while also reducing operational expenditure for the hotel.

Track Hospitality Software

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Revinate Marketing

Revinate Marketing is a marketing automation solution for independents or multiple properties in a group is paired with Revinate Rich Guest Profiles so user can segment guests, create, and send targeted emails in under an hour.

Digital signage solution that improves guest experience and boosts revenue for hospitality providers.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

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