# Hospitable.com vs Hostaway Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Hostaway excels in providing a comprehensive calendar management system that integrates across multiple platforms, which users find reliable and essential for their rental operations. Many users appreciate the excellent customer service, highlighting specific team members like John Bassey for their knowledge and patience.
- **Users say** that Hospitable.com stands out for its automated messaging feature, which significantly reduces the workload by handling 95% of guest communications. This automation not only saves time but also enhances the overall quality of customer service, making it a favorite among property managers.
- **Reviewers mention** that while Hostaway has a slightly lower ease of use rating, it still offers valuable automation features that simplify rental management. Users have noted that it has saved them considerable time by automating various tasks, which is a crucial aspect for busy property managers.
- **According to verified reviews** , Hospitable.com is praised for its user-friendly interface and seamless integration with platforms like Airbnb, VRBO, and Booking.com. Users appreciate how it streamlines operations and pricing management, making it a great tool for those managing multiple listings.
- **G2 reviewers highlight** that Hostaway's support quality is notably high, with many users expressing satisfaction with the assistance they receive. This level of support can be a deciding factor for users who value having reliable help when navigating the complexities of rental management.
- **Users report** that while both platforms are generally reliable, Hostaway has a higher G2 Score, indicating greater overall satisfaction among users. This suggests that for those seeking a robust solution with strong support, Hostaway may be the better choice, despite Hospitable.com’s strengths in automation and user-friendliness.



---
## Frequently Asked Questions

### What is the difference between Hostaway vs Hospitable.com?

Hostaway and Hospitable.com are both top-rated Channel Management platforms for small businesses, but Hospitable.com scores higher on Ease of Use and Ease of Admin, while Hostaway leads on Quality of Support.

| [Hostaway](https://www.g2.com/products/hostaway/reviews) | [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) |
| --- | --- |
| 4.8/5 (415 reviews) | 4.8/5 (259 reviews) |
| Small-Business | Small-Business |
| 8.6 | 9.1 |
| 9.5 | 9.3 |
| Onboarding support and automation | Automated messaging and unified platform |



### How do the pricing models of Hostaway and Hospitable.com compare?

Hospitable.com is rated higher for value, with a stronger Price/Cost satisfaction score than Hostaway.

- **Hostaway:** Reviewers describe the price as fair for the support and automation provided, but some mention extra costs for certain features.
- **Hospitable.com:** Reviewers consistently highlight the platform as cost-effective and a strong value for the features offered.
- **Switching reasons:** Several reviewers mention switching to Hospitable.com for its ease of use and automation, citing improved value and time savings.



### What are the best alternatives to Hostaway and Hospitable.com?

The top three alternatives to Hostaway and Hospitable.com are Guesty, Lodgify, and Beyond.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Hostaway](https://www.g2.com/products/hostaway/reviews) | 4.8/5 (415 reviews) | Small-Business | Reviewers describe the price as fair for the support and automation provided | Onboarding support and automation |
| [Hospitable.com](https://www.g2.com/products/hospitable-com/reviews) | 4.8/5 (259 reviews) | Small-Business | Reviewers consistently highlight the platform as cost-effective and a strong value | Automated messaging and unified platform |
| [Guesty](https://www.g2.com/products/guesty/reviews) | 4.6/5 (122 reviews) | Small-Business | — | Comprehensive property management features |
| [Lodgify](https://www.g2.com/products/lodgify/reviews) | 4.2/5 (71 reviews) | Small-Business | — | Direct booking website and channel management |
| [Beyond](https://www.g2.com/products/beyond-beyond/reviews) | 4.7/5 (154 reviews) | Small-Business | — | Dynamic pricing and revenue management |



### Which Channel Management features should I prioritize when comparing Hostaway and Hospitable.com?

Buyers should prioritize Calendar Management, Automated Messaging, Integrations, Dynamic Pricing, and Ease of Setup when comparing Hostaway and Hospitable.com.

- **Calendar Management:** Hostaway and Hospitable.com both receive strong reviewer praise for calendar sync and management, with Hospitable.com earning 3 all-time mentions for calendar management.
- **Automated Messaging:** Hospitable.com is cited for automated messaging in 12 all-time reviews, while Hostaway reviewers highlight automation and messaging as key strengths.
- **Integrations:** Hospitable.com is mentioned for easy integrations in 5 all-time reviews and supports PriceLabs and Wheelhouse; Hostaway is frequently cited for Airbnb integration (41 all-time mentions).
- **Dynamic Pricing:** Hospitable.com receives 4 all-time mentions for dynamic pricing, and Hostaway reviewers note built-in dynamic pricing as a benefit.
- **Ease of Setup:** Hospitable.com scores 9.1 and Hostaway 8.6 on Ease of Setup, with reviewers for both products highlighting straightforward onboarding.



### What are the pros and cons of Hostaway vs Hospitable.com?

Hostaway's headline strength is onboarding support and automation, while Hospitable.com stands out for automated messaging and unified platform experience.

- **Hostaway strengths:** Reviewers highlight onboarding support, automation, unified calendar, and multi-channel management.
- **Hostaway trade-offs:** Some reviewers mention a learning curve, extra costs for certain features, and occasional long support wait times.
- **Hospitable.com strengths:** Automated Messaging (12 all-time mentions), Automation (9), Booking Management (7), Ease of Use (7), Time-saving (6), Easy Integrations (5), Setup Ease (5), Unified Platform (5), Accounting Efficiency (4), Dynamic Pricing (4), Features (4), Functionality (4), Calendar Management (3), Customer Support (3), Integrations (3), Onboarding (3), Reporting (3), User Interface (3).
- **Hospitable.com trade-offs:** Missing Features (3 all-time mentions), Poor Customer Support (3), and reviewers note occasional app slowness and limited advanced features for large portfolios.



### Is Hostaway or Hospitable.com better for small businesses?

Hospitable.com is the better fit for small businesses, with higher Ease of Use and Ease of Admin scores and strong small-business reviewer sentiment.

- **Hostaway:** Largest segment is Small-Business; reviewers highlight onboarding support and automation as valuable for small teams.
- **Hospitable.com:** Largest segment is Small-Business; reviewers consistently praise ease of use, automation, and time-saving features as ideal for small business operations.



### Which Channel Management platform has better integrations?

Hospitable.com is favored for integrations, with more reviewer-cited integrations and higher all-time mention counts.

- **Hostaway:** Airbnb integration is cited in 41 all-time reviews.
- **Hospitable.com:** Airbnb integration is cited in 70 all-time reviews; PriceLabs and Wheelhouse are also mentioned in recent reviews.



### How do Hostaway and Hospitable.com compare on customer support?

Hostaway and Hospitable.com are rated within 0.2 points on Quality of Support, indicating near-parity according to G2 reviewers.

- **Hostaway:** Reviewers frequently praise the onboarding team and 24/7 support, though some mention long wait times for complex issues.
- **Hospitable.com:** Reviewers highlight helpful support and onboarding, but a few note challenges with live agent availability and occasional slow responses for urgent matters.



### Which is easier to implement, Hostaway or Hospitable.com?

Hospitable.com scores higher on Ease of Setup by 0.5 points, making it easier to implement than Hostaway.

- **Hostaway:** Reviewers describe the onboarding process as helpful and supportive, but note a learning curve and the need to invest time to fully configure the system.
- **Hospitable.com:** Reviewers consistently describe the setup as very easy, with helpful videos and support, and a straightforward process for integrating multiple platforms.



### Which product has better Calendar?

Hospitable.com is favored for Calendar, with more reviewer-cited strengths and higher Ease of Use and Admin scores.

- **Hostaway:** Reviewers highlight the unified calendar and multi-channel sync as key benefits; Ease of Use score is 8.9.
- **Hospitable.com:** Calendar Management is cited in 3 all-time reviews; reviewers consistently praise the clear, reliable calendar and auto-blocking to prevent double bookings; Ease of Use score is 9.4 and Ease of Admin is 9.5.



| | Hospitable.com | Hostaway | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.8 out of 5 | 
| **Total Reviews** | 272 | 438 | 

---
## Top Pros & Cons

### Hospitable.com

Pros:
- Automated Messaging (12 reviews)
- Automation (9 reviews)

Cons:
- Missing Features (3 reviews)
- Poor Customer Support (3 reviews)

### Hostaway

Pros:
- Customer Support (28 reviews)
- Ease of Use (23 reviews)

Cons:
- Missing Features (6 reviews)
- Expensive (5 reviews)

---
## Ratings Comparison
| Rating | Hospitable.com | Hostaway | 
|---|---|---|
  | **Meets Requirements** | 9.3 (188 reviews) | 9.2 (351 reviews) | 
  | **Ease of Use** | 9.3 (189 reviews) | 8.9 (359 reviews) | 
  | **Ease of Setup** | 9.1 (94 reviews) | 8.6 (315 reviews) | 
  | **Ease of Admin** | 9.5 (58 reviews) | 8.9 (168 reviews) | 
  | **Quality of Support** | 9.2 (180 reviews) | 9.5 (346 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.6 (58 reviews) | 9.3 (165 reviews) | 
  | **Product Direction (% positive)** | 9.5 (168 reviews) | 9.3 (323 reviews) | 

---
## Pricing

### Hospitable.com

#### Entry-Level Pricing

Plan: Essentials

Price: $0.00 Per Month

Description: Take the first steps on multi-channel management.

Get all messages organized in a Unified Inbox. Save time with scheduled automatic send outs.

Key Features:
- Airbnb, Vrbo, Booking.com, Agoda sync
- Unified Inbox and Calendar
- Scheduled Guest Messages

[Browse all 4 editions](https://www.g2.com/products/hospitable-com/pricing)

#### Free Trial

Yes

### Hostaway

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Channel Management

| Product | Score | Reviews |
|---|---|---|
| **Hospitable.com** | N/A | N/A |
| **Hostaway** | 9.0/10 | 265 |

#### Administration

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Integrations** | Not enough data | 9.1 (223 reviews) | 
| **Inventory Management** | Not enough data | 8.9 (176 reviews) | 
| **Automation** | Not enough data | 9.2 (209 reviews) | 
| **Calendar** | Not enough data | 9.4 (202 reviews) | 
| **Reporting & Analytics** | Not enough data | 9.0 (195 reviews) | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Partner Management** | Not enough data | Not enough data | 
| **Incentive Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Channel Analytics** | Not enough data | Not enough data | 

#### Booking Management

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.2 (142 reviews) | 
| **Booking Engine** | Not enough data | 9.0 (149 reviews) | 
| **Rate Setting** | Not enough data | 8.7 (140 reviews) | 

#### Booking Management

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Booking Aggregation** | Not enough data | 9.3 (189 reviews) | 
| **Booking Engine** | Not enough data | 9.0 (196 reviews) | 
| **Rate Setting** | Not enough data | 8.8 (184 reviews) | 

#### Administration

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Inventory Management** | Not enough data | 9.0 (134 reviews) | 
| **Integrations** | Not enough data | 9.0 (162 reviews) | 
| **Automation** | Not enough data | 9.1 (153 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.9 (142 reviews) | 
| **Calendar** | Not enough data | 9.2 (145 reviews) | 

#### Marketing

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Marketing Tools** | Not enough data | 8.7 (171 reviews) | 
| **Online Reputation Management** | Not enough data | 8.8 (168 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Referral Management** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Online Reputation Management** | Not enough data | 8.6 (130 reviews) | 
| **Marketing Tools** | Not enough data | 8.6 (127 reviews) | 

#### Additional Functionality

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Email Templates** | Not enough data | Not enough data | 
| **Partner Portal** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Inventory Control** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Dynamic Pricing** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Multi-Channel Campaigns** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 

### Vacation Rental

| Product | Score | Reviews |
|---|---|---|
| **Hospitable.com** | 8.3/10 | 20 |
| **Hostaway** | 8.2/10 | 39 |

#### Agentic AI - Vacation Rental

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Autonomous Task Execution** | 9.0 (14 reviews) | 7.7 (34 reviews) | 
| **Multi-step Planning** | 7.1 (7 reviews) | 8.0 (35 reviews) | 
| **Cross-system Integration** | 8.4 (15 reviews) | 8.5 (36 reviews) | 
| **Adaptive Learning** | 9.2 (8 reviews) | 8.2 (33 reviews) | 
| **Natural Language Interaction** | 8.6 (11 reviews) | 8.3 (30 reviews) | 
| **Proactive Assistance** | 8.1 (9 reviews) | 8.4 (30 reviews) | 
| **Decision Making** | 7.4 (7 reviews) | 8.4 (33 reviews) | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Third-Party Integrations** | 8.7 (5 reviews) | Not enough data | 

#### Additional Functionality

| Feature | Hospitable.com | Hostaway | 
|---|---|---|
| **Customizable Reports** | Not enough data | Not enough data | 
| **Inbox Management** | Not enough data | Not enough data | 
| **Online Booking** | Not enough data | Not enough data | 
| **Work Order Management** | Not enough data | Not enough data | 
| **Rate Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Guest Check-in/Check-out** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Owner Statements** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Revenue Management** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Multi-Property** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Ratings/Reviews** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Property Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Housekeeping Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Accounting** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **For Vacation Rentals** | Not enough data | Not enough data | 
| **Guest Experience Management** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Multi-Channel Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Short/Long Term Rental** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Availability Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Guest Communications** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Reservations Management** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental)


**Unique to Hostaway (1):** [Channel Management Software](https://www.g2.com/categories/channel-management-aec9a9bb-956c-47e7-ab47-2f3b42d9546e)


---
## Reviewer Demographics

### By Company Size

| Segment | Hospitable.com | Hostaway | 
|---|---|---|
| **Small-Business** | 98.5% | 98.4% | 
| **Mid-Market** | 1.1% | 1.6% | 
| **Enterprise** | 0.4% | 0% | 

### By Industry

#### Hospitable.com

- **Hospitality:** 43.3%
- **Real Estate:** 35.8%
- **Leisure, Travel & Tourism:** 15.4%
- **Facilities Services:** 1.3%
- **Accounting:** 1.3%
- **Investment Management:** 0.8%
- **Recreational Facilities and Services:** 0.4%
- **Hospital & Health Care:** 0.4%
- **Entertainment:** 0.4%
- **Computer Software:** 0.4%
- **Other:** 0.4%

#### Hostaway

- **Hospitality:** 45.7%
- **Real Estate:** 29.5%
- **Leisure, Travel & Tourism:** 12.5%
- **Accounting:** 2.7%
- **Commercial Real Estate:** 1.5%
- **Management Consulting:** 1.2%
- **Investment Management:** 0.7%
- **Entertainment:** 0.7%
- **Marketing and Advertising:** 0.5%
- **Consumer Services:** 0.5%
- **Other:** 4.4%

---
## Alternatives

### Alternatives to Hospitable.com

- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (85 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Smoobu](https://www.g2.com/products/smoobu/reviews) — 3.9/5 stars (14 reviews)
- [iGMS (formerly AirGMS)](https://www.g2.com/products/igms-formerly-airgms/reviews) — 4.7/5 stars (45 reviews)
- [PriceLabs](https://www.g2.com/products/pricelabs/reviews) — 4.5/5 stars (21 reviews)
- [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) — 4.9/5 stars (92 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

### Alternatives to Hostaway

- [Guesty](https://www.g2.com/products/guesty/reviews) — 4.6/5 stars (133 reviews)
- [Lodgify](https://www.g2.com/products/lodgify/reviews) — 4.3/5 stars (85 reviews)
- [Hosthub](https://www.g2.com/products/hosthub/reviews) — 4.7/5 stars (28 reviews)
- [Beyond](https://www.g2.com/products/beyond-beyond/reviews) — 4.7/5 stars (155 reviews)
- [OwnerRez](https://www.g2.com/products/ownerrez/reviews) — 5.0/5 stars (23 reviews)
- [Hostify](https://www.g2.com/products/hostify/reviews) — 4.8/5 stars (20 reviews)
- [Hostfully](https://www.g2.com/products/hostfully/reviews) — 4.5/5 stars (63 reviews)
- [Cloudbeds](https://www.g2.com/products/cloudbeds/reviews) — 4.2/5 stars (41 reviews)
- [Rent Manager](https://www.g2.com/products/rent-manager/reviews) — 4.6/5 stars (287 reviews)
- [Uplisting](https://www.g2.com/products/uplisting/reviews) — 4.5/5 stars (16 reviews)

---
## Top Discussions

### Hospitable.com

- Title: [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) — 4 comments, 2 upvotes
  > **Top comment:** "Comment deleted by user."
- Title: [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) — 1 comment
  > **Top comment:** "Short term rental property management software."

### Hostaway

- Title: [Where is Hostaway based?](https://www.g2.com/discussions/hostaway-where-is-hostaway-based) — 1 comment
  > **Top comment:** "Toranto Canada? "
- Title: [What does Hostaway cost?](https://www.g2.com/discussions/what-does-hostaway-cost) — 1 comment
  > **Top comment:** "It was $440 for my 11 listings. It will cost me half at my next PMS for equal to better features"
- Title: [his is a simple system to use;](https://www.g2.com/discussions/his-is-a-simple-system-to-use) — 1 comment, 1 upvote
  > **Top comment:** "Wheelhouse makes my use of Hostaway even easier with smart pricing"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hospitable-com-vs-hostaway)