G2 reviewers report that Hostaway excels in user support, with many users praising the responsiveness and helpfulness of the support team. For instance, one user highlighted how Warren Figueroa made the onboarding process seamless, while another mentioned Jeffrey's exceptional assistance in resolving connectivity issues across platforms like Airbnb and Booking.com.
Users say that Hospitable.com offers a strong focus on automation, particularly in managing calendars and guest communications. Reviewers appreciate how it consolidates bookings and keeps cleaning teams informed about new updates, making it a reliable choice for hosts looking to streamline operations.
According to verified reviews, Hostaway has a significantly higher overall satisfaction score, reflecting its strong performance in the vacation rental market. Users frequently mention the intuitive calendar feature that simplifies managing multiple platforms, which contributes to a more organized workflow.
Reviewers mention that while both platforms are user-friendly, Hospitable.com has a slight edge in ease of setup, with many users finding the initial configuration straightforward. This ease of use is often highlighted as a key benefit for those new to property management software.
G2 reviewers note that Hostaway's recent feedback indicates a commitment to continuous improvement, with users expressing confidence in the product's direction and support. This is contrasted with Hospitable.com, where some users feel that while it meets their needs, it may not be as robust in certain areas compared to Hostaway.
Users report that both platforms cater well to small businesses, but Hostaway's higher volume of recent reviews suggests a more active user base, which can be beneficial for potential buyers looking for a well-supported and frequently updated solution.
Pricing
Entry-Level Pricing
Hospitable.com
Essentials
$0.00
Per Month
Never miss a guest message with Unified Inbox and Automated Messaging
Add new listings with Airbnb, Vrbo, Booking.com, and Agoda calendar syncing
Ensure a smooth guest experience and power Upsells with the Guest Portal