--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 259 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 259 scale: '5' date_modified: '2026-08-12' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 259 ## About Hospitable.com Hospitable is short-term rental software built to run at any scale: from a single listing to a full property management portfolio, on one platform. Launched in 2016 as a time-saving property management software, Hospitable now spans four tiers, from a free starting point through to Mogul, which adds full accounting integration, native owner payouts, and commission tracking for larger operators. The interface stays the same at every tier: no product switch, no re-onboarding, as your portfolio grows. The platform automates guest messaging with AI, optimizes nightly pricing, handles rental agreements and deposits, coordinates cleaning and maintenance teams, and powers direct booking websites with built-in payment processing for hosts and property managers alike. Today, Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. Join hosts and property management companies building smarter, more profitable operations without losing the personal touch that got them started. ## Hospitable.com Pros & Cons **What users like:** - Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even when they're unavailable. (12 reviews) - Users value the **automation features** of Hospitable.com, significantly saving time while managing short-term rentals efficiently. (9 reviews) - Users value the **easy and effective booking management** of Hospitable.com, enhancing communication and efficiency for property management. (7 reviews) - Users find Hospitable.com to be incredibly **easy to use** , streamlining property management across multiple platforms effortlessly. (7 reviews) - Users appreciate the **time-saving automation** of Hospitable.com, streamlining guest communication and enhancing overall efficiency. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , as it requires manual checks and lacks effective filtering for upsells. (3 reviews) - Users experience **poor customer support** , facing delayed responses and rigid policies that diminish overall satisfaction and trust. (3 reviews) - Users face **booking issues** due to limited payment options like Stripe, restricting full utilization of Direct Booking. (2 reviews) - Users face **integration issues** with Hospitable.com, particularly with syncing calendars across platforms effectively. (2 reviews) - Users find the **mobile app lacks offline functionality** and has poor responsiveness, making travel difficult. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Really unsatisfied from their customer support **Rating:** 0.0/5.0 stars **Reviewed by:** PROKOS Paros M. | Hospitality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Hospitable.com?** It provides the Hospitable Essentials tool, which is basically allowing you to use their free PMS software and have a unified inbox. It's nice that you can connect Airbnb, Bookijng.com, Vrbo and Agoda. **What do you dislike about Hospitable.com?** You have to pay for everything to use more advanced features. Customer support 1/10. Never got a response on my concerns. Constant ical syncs. Really dissatisfied in terms of what you get from what you pay in tertun, Guesty, lodigy, zeevou much better. Limited AI replies in the Essentials plan. You are booking sessions and then getting last minute cancellations, without being aware of **What problems is Hospitable.com solving and how is that benefiting you?** I was supposed to use Hospitable as a unified and consolidated PMS/ channel manager, but it doesn't solve my problems but has created more issues. **Official Response from Miles Hobson:** > Hi there, as listed on our pricing page, customer support on our $0 subscription tier is through AI chat and Community support, but our team has jumped in to assist with the issues you're having - I can see Lisa has sent you a message earlier today and hope that she can get to the bottom of the issues you're having. The Essentials plan is unmatched in terms of the core capabilities that it offers for free including calendar management, unified inbox, rental agreements, 0% booking channel commissions, guest portal, and much more. ### 2. Decent Automation, Abysmal Customer Service **Rating:** 0.0/5.0 stars **Reviewed by:** Kristy B. | Owner **Reviewed Date:** January 02, 2026 **What do you like best about Hospitable.com?** I like the automations in Hospitable.com because they help reduce the time spent doing repetitive tasks. It automates guest communications and workflows for housekeeping and pricing, which is really helpful for managing my vacation rentals. **What do you dislike about Hospitable.com?** I need to tell how their customer service is TERRIBLE and, even though I used them for years, I probably won't any longer because they don't take care of their customers. Customer service and billing discretion need SIGNIFICANT improvement. They take a LONG time to even address issues and, a same-day payment issue caused by a card change was resolved within approximately one hour (of my learning of it), yet resulted in permanent loss of a legacy rate with no escalation path or discretion applied. The ticket was later closed due to a holiday without resolution (both instances happened over holidays - Christmas and New Year respectively - not during working hours). This wasn't a product failure- it was a customer experience failure. Policies were enforced rigidly without consideration of timing, intent, or customer tenure (I'd been using them for years). A clearer escalation process and reasonable grace for same-day issues would greatly improve trust and retention. **What problems is Hospitable.com solving and how is that benefiting you?** I used Hospitable.com to automate my vacation rentals, especially guest communications, housekeeping workflows, and pricing, which saves me time by reducing repetitive tasks. ### 3. Avoid at all costs **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Recreational Facilities and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Hospitable.com?** Absolutely nothing. From the fact that their 'support' is hosted by an AI bot, to the fact that they defrauded us of thousands of dollars, there is nothing I would say that would be in favour of hospitable.com **What do you dislike about Hospitable.com?** They took our money and then didn't provide us with the accommodation we had booked. Their support was nonexistent and they have not apoligised. **What problems is Hospitable.com solving and how is that benefiting you?** They took our money and provided us with no support other than an email every few days saying they were investigating why we had no accommodation we'd paid for. They are fraudsters. ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-12+23%3A41%3A35+-0500&secure%5Bsession_id%5D=0fa70972-9a69-4496-8c66-1c83f8479987&secure%5Btoken%5D=fb1c15ff304548f7a51a7afe396464fb6b7eca8269cb13698e94dcf2ae1c7587&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [Minut](https://www.g2.com/products/minut/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Marketing Automation - Third-Party Integrations **Additional Functionality** - Customizable Reports - Inbox Management - Online Booking - Work Order Management - Rate Management - Discount Management - Calendar Management - Guest Check-in/Check-out - Website Management - Credit Card Processing - Owner Statements - Inventory Management - Revenue Management - Data Synchronization - Multi-Property - Reporting & Statistics - Ratings/Reviews - AI Copilot - Task Management - Property Management - API - Customizable Templates - Alerts/Notifications - Housekeeping Management - Channel Management - Accounting - Payment Processing - Real-Time Notifications - Email Management - Activity Dashboard - For Vacation Rentals - Guest Experience Management - Search/Filter - Multi-Channel Management - Mobile Access - Data Import/Export - Short/Long Term Rental - Reminders - Availability Management - Electronic Payments - Generative AI - Multi-Currency - Guest Communications - Invoice Management - Reservations Management - Contact Management ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (412 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (152 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (111 reviews)