# Top-rated AI chatbot platforms for customer retention

<p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">Hi all! I’m exploring AI chatbot solutions that can support customer retention, not just initial conversions. The goal is to keep customers engaged after purchase, provide fast responses to support questions, and build long-term loyalty. These are a few platforms I’m looking at:</p><ul>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/chatgpt/reviews">ChatGPT</a>: Flexible for building retention flows like proactive check-ins or automated follow-ups. Has anyone seen measurable improvements in loyalty using it this way?</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/google-gemini/reviews">Gemini</a>: Google’s AI model that can be embedded into chatbot frameworks. Curious if anyone has used it for real-world retention cases rather than just general Q&amp;A.</li>
<li>
<a class="a a--md" elv="true" href="https://www.g2.com/products/voiceflow/reviews">Voiceflow</a>: Designed for building conversational experiences. Can it deliver strong results when used for ongoing customer engagement and retention workflows?</li>
</ul><p class="elv-tracking-normal elv-text-default elv-font-figtree elv-text-base elv-leading-base elv-font-normal" elv="true">If your team has tested any of these, I’d love to know: Did they actually move the needle on retention, or did they end up being more of a support add-on?</p>

##### Post Metadata
- Posted at: 10 months ago
- Author title: Marketer and Business Owner
- Net upvotes: 1


## Comments
### Comment 1

&lt;p&gt;I’d also be curious to hear how teams are measuring success with AI chatbots for retention. Are you tracking repeat purchases, NPS, churn rates, or something else to know if the chatbot is actually making a difference?&lt;/p&gt;

##### Comment Metadata
- Posted at: 10 months ago
- Author title: Marketer and Business Owner





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