--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 258 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 258 scale: '5' date_modified: '2026-07-17' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 258 ## About Hospitable.com Hospitable is the short-term rental industry's premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. The target audience for Hospitable includes short-term rental hosts, property managers, and real estate investors looking to optimize their hosting experience. With the rise of platforms like Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, the demand for effective management solutions has never been higher. Hospitable caters to these needs by offering features that automate guest communication, synchronize bookings, and simplify team management. This makes it an ideal choice for both seasoned hosts and those new to the short-term rental market. Key features of Hospitable include AI-powered messaging automation, which enables hosts to respond to 90% of guest inquiries without manual intervention. This feature not only enhances guest satisfaction but also frees up valuable time for hosts. Additionally, the platform allows users to build their own direct booking websites, giving them full control over their rental journey and the ability to process payments securely. The synchronization of reservations across multiple platforms ensures that double bookings are a thing of the past, providing peace of mind for hosts. Hosts can now use Hospitable's Dynamic Pricing solution to optimize nightly rates at no additional cost to their existing Hospitable subscription. Hospitable also offers robust team management tools, allowing hosts to assign tasks and send reminders to cleaners and assistants via email or SMS. This level of organization minimizes human error and ensures that all communications are timely and accurate. The platform’s single inbox feature consolidates messages from various booking channels, making it easy for hosts to track communication history with returning guests. Furthermore, smart lock and smart thermostat integrations streamline check-in and reduce energy bills. By utilizing Hospitable, hosts can enhance their operational efficiency, improve guest experiences, and ultimately increase their rental income. The combination of automated messaging, synchronized bookings, optimized nightly rates, and comprehensive team management tools sets Hospitable apart in the competitive landscape of short-term rental management solutions. ## Hospitable.com Pros & Cons **What users like:** - Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even when they're unavailable. (12 reviews) - Users value the **automation features** of Hospitable.com, significantly saving time while managing short-term rentals efficiently. (9 reviews) - Users value the **easy and effective booking management** of Hospitable.com, enhancing communication and efficiency for property management. (7 reviews) - Users find Hospitable.com to be incredibly **easy to use** , streamlining property management across multiple platforms effortlessly. (7 reviews) - Users appreciate the **time-saving automation** of Hospitable.com, streamlining guest communication and enhancing overall efficiency. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , as it requires manual checks and lacks effective filtering for upsells. (3 reviews) - Users experience **poor customer support** , facing delayed responses and rigid policies that diminish overall satisfaction and trust. (3 reviews) - Users face **booking issues** due to limited payment options like Stripe, restricting full utilization of Direct Booking. (2 reviews) - Users face **integration issues** with Hospitable.com, particularly with syncing calendars across platforms effectively. (2 reviews) - Users find the **mobile app lacks offline functionality** and has poor responsiveness, making travel difficult. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Vacation Rental Property Cleaning Services in North Georgia Mountains **Rating:** 5.0/5.0 stars **Reviewed by:** Christen D. | Owner of a cleaning company in the North Georgia Mountains, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Hospitable.com?** I love the features where there are set reminders. The daily reminders and day before reminders of cleans and tasks are very important in this industry as things are changing all of the time. **What do you dislike about Hospitable.com?** Sometimes the reminders do not come through on my email, but access to the calendars is vital. Suppose a client does not set up there. Cards for recurring payments it will freeze my access to other customers. **What problems is Hospitable.com solving and how is that benefiting you?** They are working on their communications approach and makimg sure all communication with owners and their bookings are well and clearly transferred to me to adjust schedules. ### 2. Hospitable.com helps keep our Vacation Rental Business organized and running smoothly. **Rating:** 5.0/5.0 stars **Reviewed by:** Erik K. | Information Technology Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2022 **What do you like best about Hospitable.com?** Hospitable.com is very user friendly and has everything a Vacation Rental business needs to manage the business and keep guests happy. **What do you dislike about Hospitable.com?** Having to reconnect to VRBO often gets a little annoying but after a minute or 2 it takes to reconnect we completely forget that it even happened and enjoy all the info the platform provides. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com keeps me on top of my messaging to guests and notifying me of calendar events such as check ins and outs. There are some many features I haven't beed able to try yet that will make my life so much easier. I have a very busy and demanding W2 job so anything I can automate with the Vacation Rental business is a blessing. ### 3. Great channel manager **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2023 **What do you like best about Hospitable.com?** The automated messages and the direct booking website are the best parts of hospitable. I especially like the automated messages that go directly to my cleaning team that way i know a cleaning update is not missed! I also appreciate the integration with the schlage door lock where is generates and deletes door codes per guest. **What do you dislike about Hospitable.com?** I have not found a feature i do not like about hospitable at this time. **What problems is Hospitable.com solving and how is that benefiting you?** It helps me get back a few hours of my day by automating my messages about 50% of the time. **Official Response from Miles Hobson:** > Thank you for the glowing review, Samantha! ### 4. Hospitable does it all! **Rating:** 5.0/5.0 stars **Reviewed by:** Melissa M. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Hospitable.com?** I love that I can "set it and forget it!" I invested the work to set up all of my resources for my STR and now it runs like clockwork! **What do you dislike about Hospitable.com?** The only thing I dislike is my VRBO calendar being disconnected. I'm not sure if its a Hospitable issue or a VRBO issue, but it's easy to fix. **What problems is Hospitable.com solving and how is that benefiting you?** It solves guest communication, door code entry and calendar management ### 5. Best STR PMS That I Know Of **Rating:** 5.0/5.0 stars **Reviewed by:** Warren B. | Team Leader, Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Hospitable.com?** Hospitable helps me manage all of my short term rentals in one place. **What do you dislike about Hospitable.com?** I was disappointed with the lack of an integration with August locks, but they recently solved that! **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable helps me list and manage my property across multiple OTA's in one convenient place. ### 6. Must have tool! **Rating:** 4.0/5.0 stars **Reviewed by:** Najy L. | Retention Advisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2023 **What do you like best about Hospitable.com?** The ability to automate different aspects of the hosting experience. Calendars, door codes, messages... **What do you dislike about Hospitable.com?** Having to download spreadsheets to see our metrics instead of having an "at a glance" snapshot of our financial situation. **What problems is Hospitable.com solving and how is that benefiting you?** Helps automate the hosting experience and free up my time to focus on more important stuff. ### 7. Everything is great and I like that all my listings are in one place **Rating:** 5.0/5.0 stars **Reviewed by:** S F. | Leasing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Hospitable.com?** Hospitable allows me to communicate with all the guests in one location rather than having to log in on different platforms. **What do you dislike about Hospitable.com?** I think the least helpful is when it glitches and the other platforms aren't synced to the calendar. **What problems is Hospitable.com solving and how is that benefiting you?** They are almost always available whenever you need them and they also have an answer to your question before you have to ask. ### 8. The perfect PMS **Rating:** 5.0/5.0 stars **Reviewed by:** Will W. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Hospitable.com?** Hospitable makes it easier to manage my VRBO/Airbnb accounts in one place. The guest experiences tab allows me to carefully craft all of my automatic messages. The best part is adding my cleaning team as a cohost, so they're able to schedule cleans without me lifting a finger. **What do you dislike about Hospitable.com?** There were a couple issues at times syncing with pricelabs and vrbo due to app updates, but they were quickly resolved and everything is running smoothly now. No complaints. **What problems is Hospitable.com solving and how is that benefiting you?** Blocking out my Airbnb or VRBO dates automatically when a new booking comes through, automatically reviewing and messaging guests, automatically scheduling all of my cleans! ### 9. Excellent software - couldn't run my business without it. **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2022 **What do you like best about Hospitable.com?** Hospitable is like an additional employee in our business. If it were a person, they would be a hard-working "can do" personality. They send hundreds of emails a month on time and at the same time every day, week in and week out. They never fail to acknowledge a new booking and get the guest reviews done four us. Support has been excellent when required. A nice additional touch is having webinars offered by Hospitable to further improve my business. This tells me they are serious about helping me to succeed. Highly recommended to other hosts - both big and small (we have 4 properties @ August 2022) **What do you dislike about Hospitable.com?** Have not found a downside to Hospitable. Would like to have their Direct booking website up and running right now but it's in development and getting closer every day. I'm just impatient to see it given how good their software is and how much we rely on it now. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable does a LOT of repetitive work keeping guests informed and feeling we are attending to their needs. We are a lot more productive now with this software. Could not run our business without it. ### 10. Amazing I absolutely love Hospitable **Rating:** 5.0/5.0 stars **Reviewed by:** Kim K. | Medical Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Hospitable.com?** Quick, easy and reliable. No need for a diary ! I am normally a diary person but I just use Hospitable! So happy **What do you dislike about Hospitable.com?** I have only been using Hospitable for a few months as yet have not had any dislikes ! **What problems is Hospitable.com solving and how is that benefiting you?** As I said I have not been using it long enough . Its great for my current needs. ### 11. Enables short-term rental guest communication that improves efficiency & guest satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Allen M. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2022 **What do you like best about Hospitable.com?** Hospitable is the most user-friend, cleanest user interface of any STR tech platform I have looked at. The automated messaging throughout the life of the booking is table stakes (all competitors have it) but where Hospitable differentiates is conditional messages (a "why did you book" message if far out), conditional text within messages (add a bullet if a group is bringing kids), and day of the week messages to give guests a heads up on things like trash pick-up or maintenance. **What do you dislike about Hospitable.com?** This is not a knock but it is important to know that Hospitable is not a property management platform - the reporting & data is not great, you cannot do signed rental agreements, and the operations workflows are limited. **Recommendations to others considering Hospitable.com:** If you see communication as a way to differentiate and / or you are an owner-operator with less than five listings and looking at implementing some automation, Hospitable is the tool for you. **What problems is Hospitable.com solving and how is that benefiting you?** Messaging and communication is one of the single most important aspects of short-term rental operations and Hospitable has a best in class solution for it. ### 12. An incredible time saver **Rating:** 5.0/5.0 stars **Reviewed by:** Paul R. | Lecturer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 24, 2022 **What do you like best about Hospitable.com?** My experience with Hospitable has changed my working practice with Airbnb. I run three Airbnb and the automatic responder has intervened so many times with the recurrent questions that my guests have. Often guests think that it is me that is writing back and they thank me! I am sure it has elevated my communication stats within the Airbnb ecosystem. **What do you dislike about Hospitable.com?** The app doesn't really help me much. I find myself relying on the Airbnb for personal comms. **What problems is Hospitable.com solving and how is that benefiting you?** I work full time so I need prompts to remind me what to do as well. Hospitable automates my day. I have text messages that I receive on the day that the guests check out that reminds me that I need to do changeovers. Guests have gentle reminders of access information as well as what to do when checking out. With these being automatic I rarely have to talk about this to them directly. ### 13. Time saving **Rating:** 5.0/5.0 stars **Reviewed by:** Lucrecia M. | Clinical Research Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about Hospitable.com?** Automated messaging, calendar updates, integrated apps are available to help with managing STR **What do you dislike about Hospitable.com?** The complicated process for completing integrations to apps should be more user-friendly **What problems is Hospitable.com solving and how is that benefiting you?** direct automated messaging and calendar sync of properties avoiding overbookings **Official Response from Miles Hobson:** > Thank you! We appreciate the positive words and the useful feedback regarding integrations. ### 14. Recover time back in your day to day life **Rating:** 4.5/5.0 stars **Reviewed by:** Landon and Kaitlin M. | AirBnB Super Host, Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2023 **What do you like best about Hospitable.com?** Hospitable helps me automate 90% of my processes for my STR business! **What do you dislike about Hospitable.com?** The ability to automate STR rental agreement docusign capabilities. **What problems is Hospitable.com solving and how is that benefiting you?** Automations ### 15. Hospitable is a 5 star experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Hospitable.com?** The messaging features are what set Hospitable apart from all of the other PMS providers. Scheduling messages and being able to craft each message in a way that's personalized for guests through their custom codes is amazing. **What do you dislike about Hospitable.com?** When support is needed unfortunately it can take a day or two for them to respond sometimes. **What problems is Hospitable.com solving and how is that benefiting you?** Messaging with guests. ### 16. Game-changer when using multiple listing sites **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Hospitable.com?** Love Hospitable - Great interface, simple tools, and solves the problem of managing a property across multiple sites. **What do you dislike about Hospitable.com?** Main thing I don't love is the api for VRBO will break often, but that's not necessarily Hospitable's fault. The auto replies are also not always populated and don't allow for custom triggers. **What problems is Hospitable.com solving and how is that benefiting you?** Manages a property that shows up on multiple listing sites ### 17. Outstanding AirBnB/VRBO management tool **Rating:** 4.0/5.0 stars **Reviewed by:** John P. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Hospitable.com?** The automated messaging facilities leave my customers smiling and promptly served. We get glowing communication reviews with every visit! I love having a single place to manage my prices across all platforms. **What do you dislike about Hospitable.com?** I wish the questions emails to customers were a bit more developed -- and that staff at Hospitable would stop falsely asserting that they can handle multiple questions in one email response. Every few months I also have to reset my connection to VRBO. **What problems is Hospitable.com solving and how is that benefiting you?** When I've made suggestions, they've usually been adopted (particularly with the calendar) -- and the team has always been prompt to respond! I wouldn't trade my Hospitable service for anything. ### 18. Very Helpful for Small STR Host **Rating:** 4.5/5.0 stars **Reviewed by:** Dustin M. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** June 01, 2022 **What do you like best about Hospitable.com?** I enjoy the "one-stop-shop" aspect of Hospitable. The automated messaging is of course the main reason I looked into Hospitable. However, I also like the efficiency of being able to sync to AirBnB (and VRBO, etc if used) so I can manage most aspects of my listing via Hospitable as well as integrate with smart pricing such as Price Labs. **What do you dislike about Hospitable.com?** Currently, the support for direct bookings isnt overly robust. However, the Hospitable team seems committed to substantially improving their feature set for those who want to manage their direct booking business from the Hospitable website. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable allows me to go to one website where I can manage my messaging, calendar & pricing. I have experienced a saving in both time and energy and believe that I am also managing my business at a higher level with financial benefit. ### 19. I could not make it without Hospitable! **Rating:** 5.0/5.0 stars **Reviewed by:** Gerilyn B. | K9 Surf Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Hospitable.com?** The auto response system saves me! The auto reviews are a big favorite. But the best part of Hospitable is the employees! They CARE about my success and my customers. **What do you dislike about Hospitable.com?** Only drawback I see is they haven't set up payments for the direct booking BUT they are working one it and I am super excited about it. I am going to have a website and channel manager with ZERO double bookings! Yay me! **Recommendations to others considering Hospitable.com:** It's the best thing you can do for your company and your guests! **What problems is Hospitable.com solving and how is that benefiting you?** I am suceptiable to burnout, the redundancy of questions guests have and reviewing each guest for my busy properties is a big time Bandit , but with Hospitable I hardly ever even message my guests ( but they think I do ) I had a glitchy channel manager before that plagued me with the dreaded double bookings, I don't worry about that with Hospitable at the wheel! ### 20. Amazing Channel Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** steve j. | Policy Analyst - Wealth Management, Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Hospitable.com?** Ability to messages gueats across all platforms **What do you dislike about Hospitable.com?** Mobile App needs to be more robust for sure **What problems is Hospitable.com solving and how is that benefiting you?** Passing pricing down to all platforms ### 21. Use Hospitable (Smartbnb) and be a Top Rated Host **Rating:** 5.0/5.0 stars **Reviewed by:** António F. | Desenvolvedor de apps, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2020 **What do you like best about Hospitable.com?** Everything is planned to help hosts and automatically be in contact 24/7 with your guests and it will be a big plus when you receive the review. Follow you in almost all your steps from inquiry to booking and then during the stay you can plan a couple of messages for exemple, first morning, day before departure with checkout instructions. All of this without you need to login to your account. Customize as much you can and then relax and enjoy some of your time in family without interruptions. Simple the best tool for hosting. **What do you dislike about Hospitable.com?** One thing I use to request was a phone app and now they lunch it and it’s great. They are improving all the time and they value your opinion. I’m in smartbnb for 4 years and they get much better every year. **Recommendations to others considering Hospitable.com:** Try it, give some time to look around and configure, use the templates available in the app. Don’t try to configure everything at the same time, teste every step, and go from there. When you more comfortable with the app apply more effort to detailed messages and gain some time in your life, it's amazing. Use the support team if you need, they normally answer in a few hours. **What problems is Hospitable.com solving and how is that benefiting you?** I use to stay all the time in my phone worried to answer to hall requests and now the majority of my interaction are scheduled and the automatic message works fine in instructions, and everything you need to repeat all the time. You will feel more in control of your tasks and your guest will love it since they will have all information just when they needed. ### 22. Hospitable is amazing for managing my short term rentals **Rating:** 5.0/5.0 stars **Reviewed by:** Jason W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** Hospitable has been such a great tool for managing my short term rentals. I've saved so much time by preloading my automated messages and responses to guest questions. Their intelligence tool for recognizing key words and helping you set up auto responders is top notch. The product is consistently being updated and improved and the team is very responsive and open to requests. **What do you dislike about Hospitable.com?** The only downside is that the integration is more well rounded with Airbnb than Vrbo, but I believe this is due to some limitations imposed by Vrbo on third party applications. **Recommendations to others considering Hospitable.com:** Be well versed in the short codes and custom codes to truly enhance your automated messages. **What problems is Hospitable.com solving and how is that benefiting you?** With Hospitable, I feel so confident in the automated messages that I'm very comfortable only periodically checking in on my listing messages. Even when I do I find that most of the automation I've set up has already addressed a guest's needs. The beauty of it is that the guests consistently leave me 5-star reviews in the communication category for responding so quickly. ### 23. Outstanding Product and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher W. | Owner/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** Hospitable has been an outstanding and easy product to use while managing my short term rental property. If you enjoy your free time and not worrying if your guests are receiving the information, this is a great product for you. From automated communication, scheduling, booking, pricing, through guest checkout, Hospitable has made operating my short term rental a breeze and stress free. Hands down one of the best products I have purchased. **What do you dislike about Hospitable.com?** Hospitable does not offer a way that I am aware of to offer a section for adding a pet fee or additional charge for such thing as firewood, rentals items or charcoal. **Recommendations to others considering Hospitable.com:** Work time will become much shorter with the ease of this products performance. **What problems is Hospitable.com solving and how is that benefiting you?** Easy to manage, stress free and I know guests are receiving communication throughout their stay, this makes the guest feel well attended to and informed of all important information. ### 24. Wish I would have joined sooner! **Rating:** 5.0/5.0 stars **Reviewed by:** Carole G. | Airbnb SuperHost, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Hospitable.com?** Hospitable has been amazing . So much so that I have had the time to focus on finding more owners needing my services. I have just today added one more beautiful property and am so excited to keep growing. **What do you dislike about Hospitable.com?** I cannot think of anything I would change on how simple and useful Hospitable has been for me and I look forward to all the growth and love the clubhouse meetings **What problems is Hospitable.com solving and how is that benefiting you?** Integration with other services is high on their list and mine. I look forward to the growth and how much more productive I will be. ### 25. The BEST customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Becky M. | Licensed Psycotherapist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2022 **What do you like best about Hospitable.com?** Not only do they offer a lot of features for a good price, they usually respond to all questions in under an hour! I left a different platform due to poor customer service and am so happy I did. **What do you dislike about Hospitable.com?** I would like a few more integrations but there is NOTHING I dislike! They are constantly working on adding more features! The Grau tires are great and only getting better over time **Recommendations to others considering Hospitable.com:** If you want great customer support don't hesitate to use Hospitable! **What problems is Hospitable.com solving and how is that benefiting you?** They are adding new integrations and will review my account to research my questions, problems, or concerns and they follow up after! They make it easier to communicate with my guests ### 26. Makes hosting my AirBnb/VRBO so much easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea F. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 02, 2022 **What do you like best about Hospitable.com?** I couldn't live without the automation in messaging and calendar syncing. It allows me to sync new prices into both systems effortlessly and the communication with guests is above par. I attribute my 5-star accounts to the help of Hospitality. **What do you dislike about Hospitable.com?** It is a little difficult to view on a cell phone screen, but not impossible. **What problems is Hospitable.com solving and how is that benefiting you?** Problems with syncing prices to both calendars effectively. It makes this process streamlined and EASY! ### 27. Great PMS, the best one for my needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** It is simple to use, visually appealing, and customer service response is very quick! The thing I like best is the ease of use of custom codes for automated messaging. **What do you dislike about Hospitable.com?** There is one thing I do not like, and that is the financial reporting under Metrics. I think it really needs more options to customize reporting to give the host the ability to analyze the property performance at a deeper level. It will be very helpful to pull revenue paid out to the host for a specific period regardless the day they checked out. If I want to pull the exact revenue for the month of April and I have a reservation that started on the 29th April and ended on 2nd of May, I would like to see the revenue for April 29 and 30 on that report, not including any of the days of May. Having blank fields to fill out other expenses we have to get a better financial feature would be nice too. Another things is that when you are in the calendar and click on any reservation, the amount to be paid out does not match the payout by the booking platform. I think it does not take into account the fee charged by the platforms. I would be nice to have the actual paid out number showing there. **Recommendations to others considering Hospitable.com:** Plan to get more detailed financial information about your property from other sources. **What problems is Hospitable.com solving and how is that benefiting you?** Definitely the automated messaging! Game changer for me. Yes, I am benefiting financially. ### 28. Why Didn't I Do This Sooner **Rating:** 5.0/5.0 stars **Reviewed by:** Edson D. | Real Estate Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2022 **What do you like best about Hospitable.com?** The most helpful thing about Hospitable is the ease of communication with the guests. I also really appreciate the day-before check-in reminders that go out to the cleaner. **What do you dislike about Hospitable.com?** There isn't much to dislike actually... it's pretty easy to use and does the job it's supposed to. I guess it could be cheaper, even though $20/mo is pretty reasonable. **Recommendations to others considering Hospitable.com:** Just do it, you won't regret it. You might ask yourself why you hadn't done it sooner. **What problems is Hospitable.com solving and how is that benefiting you?** I'm able to run my short-term rental listing with much more ease and it requires less time. This has allowed us to buy another property, which we will be listing as a short term rental ### 29. Hospitable.com helped me take over managing my own property **Rating:** 4.5/5.0 stars **Reviewed by:** Megan B. | Property Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** I really like having the ability to sync up my listings across multiple booking sites in one platform. Hospitable brings in message from all those places and let's me manage it just in one place. **What do you dislike about Hospitable.com?** The learning curve was a little steep for me, since I first joined just to have a look around. By time I actually needed to use it, the trail and tour was over and I have to kind of find my way around. **What problems is Hospitable.com solving and how is that benefiting you?** My biggest problem that Hospitable is helping me with is communicating to my guests across multiple platforms before bookings, before check-ins and during stays. It's been really helpful. ### 30. Great for communication management! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie A. | Realtor®, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Hospitable.com?** It is so easy to communicate with automated messages to my guests. I have gotten more reviews than I would have ever had if I didn't use their automated system. I am also able to stay on top of the schedule and my cleaners using this resource. **What do you dislike about Hospitable.com?** The only downside I see is working through new API connections, such as with the Schlade Encode. There have been a few issues with that. Of course I want those connections, so it's just a hassle I have to deal with, as I would with anything that is new. **What problems is Hospitable.com solving and how is that benefiting you?** I am able to save a lot of time using automated messages. I have loved having an easy connection to the guests without working hard to have that connection. I am not wasting energy fretting over the schedule anymore and being ready to send messages at the right time, or even having to think about what to say. Most of it is already set for me through Hospitable. ### 31. The best for your Airbnb management’ **Rating:** 5.0/5.0 stars **Reviewed by:** Jason D. | Managing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2022 **What do you like best about Hospitable.com?** The service level is absolutely fantastic! If you need any support or help, they are quick to respond and provide great detail. Also, they are constantly improving the product with great new features! **What do you dislike about Hospitable.com?** There are so many awesome features, that it can take a bit of work to customize the system to work for your needs. But the initial setup is super easy, and the system works great even without any major customizing. But the customizing brings it up a level! **Recommendations to others considering Hospitable.com:** I tried multiple similar services and stuck with Hospitable due to the complete nature of the services and the great support and reasonable pricing. **What problems is Hospitable.com solving and how is that benefiting you?** Has made my growth from one to eight units manageable. I gained at least one to two hours back in my life using the program. The app is fantastic too, and I love the calendar feature for quick updating. ### 32. So easy to use with great support **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy R. | Registered Nurse - Surgical ICU, Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Hospitable.com?** Hospitable is so easy to use and very intuitive For the most part. If I ever have a question though, help is either a quick chat, email, zoom, or call away. There are so many functions to use, I'm learning something new every day! **What do you dislike about Hospitable.com?** Sometimes the right button or toggle is a little difficult to find, but that's nothing a quick chat with the rep can't help me figure out. Very happy **Recommendations to others considering Hospitable.com:** Do it! **What problems is Hospitable.com solving and how is that benefiting you?** Everything automation! I love that I can automate everything from messaging to reviews. I even like the ability to schedule a review for a bad guest to be sent at the very last minute. ### 33. So easy to use and support is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Maria G. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Hospitable.com?** I love the interface and the customer support **What do you dislike about Hospitable.com?** I wish there was a payment processing option; but I believe they are working on it. **What problems is Hospitable.com solving and how is that benefiting you?** Keeping me organized ### 34. User-friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2022 **What do you like best about Hospitable.com?** The layout is intuitive and easy to navigate. I especially like the calendar and the information it provides. I find Hospitable to be easier to use than Airbnb's direct site. **What do you dislike about Hospitable.com?** I don't really have anything I dislike about it. The rates tend to be slower in updating when there are changes but this isn't that big of a deal. I would like to see the ability to fully integrate a co-host though. **Recommendations to others considering Hospitable.com:** Utilize Hospitable.com! It's a fantastic tool! **What problems is Hospitable.com solving and how is that benefiting you?** The greatest benefit is the easy-to-use nature of it. I don't have to waste time trying to find what I need. Hospitable is my preferred resource when managing my Airbnb listing. The availability of learning tools has helped me so much too. ### 35. Fantastic Product - Very Intuitive! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** For someone who is terrified of technology, this was an incredibly intuitive platform to set up and everything was easily findable. No to mention the world-class support and quick responses were helpful. The templates were a great add-on too, to be able to quickly jump in and not have to reinvent proven talk tracks/sequences for messaging guests. Integrations were also fantastic and love that they have added on direct booking integration! **What do you dislike about Hospitable.com?** I was sad about the friction of the iOS conundrum. Glad it was fixed, but hope that the company has a better pulse on getting out in front of future issues like this **Recommendations to others considering Hospitable.com:** NA **What problems is Hospitable.com solving and how is that benefiting you?** Calendar Syncing and Messaging Automation have taken the tedious parts out of running our vacation rental business! ### 36. 10/10 would recommend! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Investment Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Hospitable.com?** Using Hospitable makes it so easy to manage more than one property. It's seamless with all of the booking platforms and helps us save so much time. Would highly recommend to anyone! **What do you dislike about Hospitable.com?** The ONLY downside is that you have to spend dedicated time for initial set up but once that's complete you're off to the races. Not much to say in terms of downsides. **Recommendations to others considering Hospitable.com:** N/A **What problems is Hospitable.com solving and how is that benefiting you?** Free up time and energy and also removed the need for a dedicated property manager. It allows us to be more productive and focus on ensuring an optimal guest experience. ### 37. Reliable service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Hospitable.com?** I appreciate the fast service and support. They always helped me out whenever I needed help. Software updates happen regularly. Service was always reliable, so indeed I enjoy all the automated messages as it helps to stay organized. **What do you dislike about Hospitable.com?** There is not much to dislike, to be honest. Once in a while, some technical issues came from Airbnb itself, but they fix them very fast and update users on that. **What problems is Hospitable.com solving and how is that benefiting you?** Saving a lot of time due to the automation. It makes my business scalable as I don't have to send instructions and descriptions by myself. Appreciate also the app as it gives me to chance to modify some messages in case it is necessary. ### 38. Easy, effective! **Rating:** 5.0/5.0 stars **Reviewed by:** Leonid K. | property owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2022 **What do you like best about Hospitable.com?** the Perfect solution with out of the box templates to automate conversation with guests **What do you dislike about Hospitable.com?** great to have payment processing for reservations **What problems is Hospitable.com solving and how is that benefiting you?** guest messaging automation, guest list archive ### 39. helpful managing my STR. I love the automated messaging option. It has made my life so much easier **Rating:** 5.0/5.0 stars **Reviewed by:** Christine A. | Field Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2022 **What do you like best about Hospitable.com?** Definitely the Automated messaging for me! Help streamline the process **What do you dislike about Hospitable.com?** Wish I could link my Schlage lock to change the pin code automatically **Recommendations to others considering Hospitable.com:** Worth the money to save n time **What problems is Hospitable.com solving and how is that benefiting you?** I try to be more hands off even if managing my own STR. After hospitable helps so I don't have to always remember messages ### 40. Amazing for search rankings and a huge time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Cortney H. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Hospitable.com?** From my experience, it seems that pricing, reviews, and response time are super important for getting your listing at the top of the search results on Airbnb. I have great reviews so if my listing is priced right, at least one of my listings shows up at the top of the results. Smartbnb made that possible by significantly improving my response time and sending my autoresponse to all inquiries within about 1 minute. Smartbnb also saves me countless hours of time in sending automatic messages for every step of the process: inquiry, booking, travel tips, check-in message, check-out message, and review request. I also have my listings on VRBO/HomeAway and Smartbnb integrates seamlessly with both platforms. It is super valuable and I'm so grateful to have software that has boosted my listing to the top of search engine results and saves me so much time in messaging throughout the booking process. **What do you dislike about Hospitable.com?** Smartbnb works beautifully so nothing really. Whenever I have an issue, their support team has been phenomenal. **Recommendations to others considering Hospitable.com:** I wouldn't hesitate to recommend other hosts to use Smartbnb. **What problems is Hospitable.com solving and how is that benefiting you?** Efficient, automatic messaging enables for more bookings from better search engine results and saves me time. ### 41. Great program! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2022 **What do you like best about Hospitable.com?** Great for starters and can manage a few units very well with it **What do you dislike about Hospitable.com?** Not able to handle task management as well as I would like nor reporting **What problems is Hospitable.com solving and how is that benefiting you?** guest managing and auto messaging ### 42. Saves me hours every week **Rating:** 5.0/5.0 stars **Reviewed by:** Mathias S. | Research Psychologist, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2022 **What do you like best about Hospitable.com?** What I love most about Hospitable is that it saves me hours every week. The auto-messaging across platforms is alone worth the cost. Once the Schlage integration is complete, I won't have to worry about setting up door codes for my guests either and my vacation rental business will be 95% automated. **What do you dislike about Hospitable.com?** It's a hard question because I feel like Hospitable is pretty awesome for anyone managing short-term rentals. The one thing I would truly love to see is more calendar control. We're planning on utilizing another channel manager on top of Hospitable solely because it can control our calendar to make orphan nights during the busy season impossible. It would be nice if we had this function inside Hospitable itself, but it's hard for one tool to do everything! **What problems is Hospitable.com solving and how is that benefiting you?** Communicating with guests efficiently is the big one. Guests always rave about how responsive and accomodating we are and I laugh because most of the time they are only interacting with automated messages from Hospitable. I love that I can provide great service while not having to do the work on a day to day basis myself. Using Hospitable ensures I don't miss sending guests important info and has freed up a lot of time for me. ### 43. Convenient and easy to learn! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2022 **What do you like best about Hospitable.com?** We like the automation with auto-response messages to our guests and being able to adjust pricing in one place and have that reflected on our other platforms. We also like that all messages are in one place. **What do you dislike about Hospitable.com?** We have not encountered too many downsides yet. We would like there to be a way to assign cleaning tasks to different cleaners on different days of the week since we have a weekday cleaning team and a weekend cleaning team. **Recommendations to others considering Hospitable.com:** This software program is easy to learn and helps streamline booking for short-term rentals. The customer support is excellent and their response time is so fast, and they answer questions thoroughly. **What problems is Hospitable.com solving and how is that benefiting you?** Using Hospitable has helped us with being more efficient. It is nice to have messages from all our booking platforms in one inbox. We also like the automation and being able to minimize the risk of double bookings. ### 44. The best, hands down **Rating:** 5.0/5.0 stars **Reviewed by:** Tianna M. | Virtual assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** Ease of viewing calendar and it shows my check in and check out daily. I also love that we can schedule reviews. **What do you dislike about Hospitable.com?** Nothing, it serves its purpose and does a great job **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable allows me to see all my reservations across a calendar that Is way better than Airbnb. I also love that I can provide access to other people such as cleaners. ### 45. Blown away at the ease of use and positive impact on our company! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina O. | Certified Hatha Ananda Yoga Teacher, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2021 **What do you like best about Hospitable.com?** We appreciate the workload that has been taken off our task list by the automated messages. We also appreciate the elegance in design of the entire site. It is very user-friendly and easy to figure out. Contacting customer support is also one of the best features! Communication is always positive, upbeat and friendly which is quite refreshing in this space. **What do you dislike about Hospitable.com?** At this time, we don't have any dislikes to share. **What problems is Hospitable.com solving and how is that benefiting you?** The biggest problem that has been solved by Smartbnb / Hospitable.com has been the automated messages. It is wonderful not having to be tied down to a device 24/7. I feel like I can live again (haha) ### 46. Simplified my Life **Rating:** 5.0/5.0 stars **Reviewed by:** Eric T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2022 **What do you like best about Hospitable.com?** It's intuitive and easy to use. I can manage my short term rental properties without a lot of effort. **What do you dislike about Hospitable.com?** I can't think of anything I dislike about the product at this time. It has been great! **What problems is Hospitable.com solving and how is that benefiting you?** I use multiple platforms for my short-term rentals. This combines everything together in one place, making them much easier to manage. ### 47. Excellent for Vacation Rental Managers! **Rating:** 4.5/5.0 stars **Reviewed by:** Pauline Heidy F. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 06, 2021 **What do you like best about Hospitable.com?** I love the automated guest messaging functions (pre-check-in, auto-reviews, etc) and also the ability to change pricing fairly easily. I've never had an issue with guest communication, and it's been flawless for me. I also really like showing my owners their own calendar with financials showing so they can see projected amounts and future reservations without having to share iCal info, etc. **What do you dislike about Hospitable.com?** I would like to customize a message such as a specific day for trash take out, etc. I also don't love the calendar viewing ability. I want to be able to view the entire month of one single property instead of days at a time for all properties only. I tried using the team tasks, but it's been a little complicated, although I do like being able to auto-send emails when a booking has been cancelled to my cleaners. Having more integrated pricing features would be nice (automated price increases, pricing rules, weekend rules, etc) but right now the pricing and calendar tool is not quite very user friendly so I prefer to go into the actual Airbnb or VRBO platforms to do so which is counterintuitive. **What problems is Hospitable.com solving and how is that benefiting you?** I currently manage 4 propertie so it's been really nice having one centralized location to do just about everything I need with Airbnb and VRBO. I hardly ever have to login to the accounts manually as SmartBNB does pretty much everything I need it to do. It saves me so much time for having to communicate with my guests with auto-messages. ### 48. Improve Guest Relations + Saves Your Time + Easy to use = Start Using it Now! **Rating:** 5.0/5.0 stars **Reviewed by:** Marcelo W. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Hospitable.com?** Extremely easy to get started, very intuitive. Get comfortable and start customizing as you see fit. Quick response from customer success team. **What do you dislike about Hospitable.com?** Would like a feature to send/blast a custom message to a group of units on demand. Would like a feature to send a message based on a 3rd party app condition, such as a weather event. **What problems is Hospitable.com solving and how is that benefiting you?** Improve guest communication, especially for repetitive tasks. I manage 7 apartments and estimate a savings of at least 20 man/hours a week of guest communication time. For messages which I don't want to fully automate as I prefer to use a personal touch, it allows for a templatized approach, leaving me with 90% of the message ready to be sent. Plus, it allows me to answer guests when I am not awake! ### 49. Messaging made easy. A complete time saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Lora B. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2020 **What do you like best about Hospitable.com?** I can craft messages to guests that automatically get sent, reducing the time spent and keeping my guest’s experience consistent. **What do you dislike about Hospitable.com?** I wish there was a bit more separation for team communications. For example if one cleaner cannot do a clean then it would be nice to have an auto message sent to the next cleaner in line instead of only sending it all or none. **Recommendations to others considering Hospitable.com:** Know how you want your messages to sound and what may be the different variables you need to have in your message. **What problems is Hospitable.com solving and how is that benefiting you?** Creating a consistent automated messaging system that reduces the time it takes to message my guests. Using Smartbnb has been a huge benefit to me and to my guests! ### 50. An easy solution to manage my business **Rating:** 5.0/5.0 stars **Reviewed by:** Natalia F. | Senior Lead Claims Authorizer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Hospitable.com?** The messaging capability is the best here **What do you dislike about Hospitable.com?** You cant create your own answers to questions. **Recommendations to others considering Hospitable.com:** It's a good website to do your day to day business. Very reliable. **What problems is Hospitable.com solving and how is that benefiting you?** Booking on multiple platforms, messages and calendar ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+21%3A09%3A55+-0500&secure%5Bsession_id%5D=a2f9a843-0566-48d8-9c1e-b5e36a202d27&secure%5Btoken%5D=e14ab59ccac95e799cb102206bb702497b639a619c56062dac39ebf3f61aedf9&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [Minut](https://www.g2.com/products/minut/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (150 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (107 reviews)