Simpro Reviews & Product Details

The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards.

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Seller

simPRO Software

Discussions

Simpro Community

Languages Supported

English, Spanish

Overview by

Simpro Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

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Simpro Integrations

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Verified by Simpro

Simpro Media

Simpro Demo - Work.Smarter. With Simpro!

Simpro is the AI-first operating platform for residential and commercial trades. We simplify complex workflows and help contractors double their profitability with advanced automation across scheduling, quoting, compliance, and field service management. The trades build the world. Simpro builds t...

Simpro Demo - Track and Manage Inventory Without the Headache

Bring calm to the chaos of managing inventory. Quickly order stock, control inventory and better manage your warehouse.

Ready to crush the competition? Our Simpro Premium field service project management software and mobile apps can help you not only win more business, but also maximise job profitability.

Lean into the power of time-saving automation and digital shortcuts with effective people and resource management, including job scheduling, customer management and simple communication tools.

Simpro Demo - One Field Service Mobile App To Improve Efficiency

Simpro Mobile allows staff to simplify job management in the field. Field staff can access assigned jobs, site history, customer details, job notes and other information needed to complete a job. The information is then communicated to the office in real-time.

Official Downloads

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Voice of the Trades Survey Report - Challenges Trade Industry Professionals Faced in 2022

Business reporting for trade contractors in the digital age.

Unlocking the secrets of efficient job management.

Simpro Reviews (387)

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Nicholas C.

Small-Business (50 or fewer emp.)

10/2/2023

"Wonderful field service and estimating software for low voltage or security company!"

4/5

What do you like best about Simpro?

I love that the software has the ability to create estimates quickly. Work flows between estimating, ordering and work orders have been a life saver! The new takeoff software allows quick estimating alongside a plan set. The customer service department is always available and ready to assit with any issues that come up. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

I wish asset tracking was a little more organized. Financial statements are based on accrual. I wish there were some statements based on cash flow. The mobile application can glitch at times but all in all a great product. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Nicholas

Thank you for taking the time to share your positive experiences with Simpro. We're thrilled to hear that our software has been instrumental in streamlining operations for your company.

We're particularly pleased that you find our estimating and workflow features beneficial. It's wonderful to know that our tools have been a life-saver in your day-to-day work. Our commitment to providing efficient estimating and work order processes remains a top priority.

We appreciate your feedback regarding asset tracking and financial statements. We continually work on enhancing our software, and your insights are essential in this regard.

We're here to support you every step of the way, and your success is our success. If you ever have more feedback or need assistance with anything else, please don't hesitate to reach out. We're ready to assist.

Warm regards,

Simpro

Michelle P.

Small-Business (50 or fewer emp.)

10/6/2023

"SimPRO has a great asset management and plant item tracking system"

3/5

What do you like best about Simpro?

SimPRO has helped us grow our asset management with our customers. It has been helpful to track history and easy helpful to list to our customers which asset needs the repair. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

SimPRO has alot of steps in the process of quoting, job workorders and invoicing. For the system to work properly you have to be very careful to every detail or you miss something along the way. It will take time to learn the steps, but you will get the hang of it. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello Michalle,

Thank you for sharing your thoughts on Simpro. We're delighted to hear that you've found our asset management and plant item tracking system to be a valuable asset in your business operations. Tracking asset history and efficiently communicating repair needs to your customers are indeed crucial aspects of field service management.

We appreciate your feedback regarding the complexity of certain workflows in Simpro. We've taken this input to heart and have invested in tools and improvements aimed at streamlining these processes. Our goal is to reduce the number of steps and clicks required, making the system more user-friendly while maintaining its power and functionality.

We understand that mastering these workflows can take some time, but we're here to support you every step of the way. Your dedication to detail ensures that you're making the most out of our system, and we're committed to making that process smoother for our users.

Simpro is designed to significantly reduce paperwork and enhance communication between your mobile teams and the office. We're pleased to be contributing to the efficiency of your operations.

If you have any more feedback or questions, please don't hesitate to reach out. We're here to assist you on your journey with Simpro.

Best regards,

Simpro

Rebecca O.

Admin Assistant

Small-Business (50 or fewer emp.)

9/26/2023

"Really efficient and easy to use!"

5/5

What do you like best about Simpro?

I love how user friendly it is! If there's something you can't work out it's easy to click on 'walk me through' and you can work it out. It's really helped to streamline our business and make us more efficient.

Customer service is very approachable as well and follows through on making sure issues are rectified. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Entering invoices manually could be a bit easier. To have to create PO, enter detail and then go to a different area to receipt it sometimes feels a bit clunky. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Rebecca,

Thank you for your kind words and the positive review of Simpro! We're delighted to hear that you find our system user-friendly and efficient. Our "walk me through" feature is designed to provide you with the guidance you need, making it easier to navigate and utilise the system to its full potential.

We're especially grateful for your appreciation of our customer support team. Providing excellent service and resolving issues promptly is a top priority for us, and it's heartening to know that our efforts have made a positive impact on your experience with Simpro.

We also appreciate your feedback regarding invoice entry. We're always looking for ways to enhance the user experience, and your input is invaluable in this regard. We'll certainly take your comments into consideration as we continue to improve our system.

Thank you for choosing Simpro as your business solution,

Best regards, Simpro

Victor H.

Small-Business (50 or fewer emp.)

10/3/2023

"Great for Job Management, Complicated for Inventory Management"

4/5

What do you like best about Simpro?

As a service company, Simpro is really straight forward for creating an managing the jobs our techs have to go go each day. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

As a service company, Simpro is long and complex for inventory management. This makes it very difficult when trying to orginize parts for different machines with the same manufacturer. Rather than having one storage device for the manufacturer which can then be broken down into the different machines, each section has to be its own storage device. This leads to long lists of storage devices that are difficult to keep track of and move parts between Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Victor,

Thank you for taking the time to share your feedback about Simpro. We're glad to hear that Simpro works well for job management in your service company.

We appreciate your input regarding inventory management. Your feedback is valuable, and it helps us identify areas where we can improve and enhance the user experience. We're continually working to make Simpro more intuitive and efficient, and your comments will be taken into consideration.

If you ever have more suggestions, questions, or need further assistance, please don't hesitate to reach out. We're here to support you in making the most of Simpro for your business needs.

Best regards,

Simpro

Verified User in Building Materials

Mid-Market (51-1000 emp.)

2/1/2024

"Simpro is very user friendly!"

4/5

What do you like best about Simpro?

Simpro is very simple to learn how to use. It's also very easy to teach to someone else. I love that it gives the ability to add notes everywhere from the customer to the site to the specific job. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Pulling accurate reports is nigh unto impossible. Review collected by and hosted on G2.com.

Nicholas F.

Small-Business (50 or fewer emp.)

10/3/2023

"SimPro Optmized our Business"

5/5

What do you like best about Simpro?

It has cut down on the time of our admin almost 70%. It also has helped us level our customer experience up and our business has been excelling using it. It has so many features that each week we keep laying in and its making our experience even better. We have recemmended it to multiple people and one already signed on. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The only con we have found is it is complex and there are some silly nuances that it uses but you get use them. None of this is really a con. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Nicholas,

Thank you for sharing your positive experiences with Simpro! We're delighted to hear that the platform has had such a significant impact on your business by reducing administrative tasks and improving the overall customer experience.

It's fantastic to know that you're exploring and implementing more of Simpro's capabilities to further enhance your operations. Your recommendation to others speaks volumes about the value you find in the platform.

If you ever have more insights to share or need assistance, please don't hesitate to reach out. We're here to support your continued growth and excellence.

Best regards,

Simpro

Verified User in Manufacturing

Small-Business (50 or fewer emp.)

10/11/2023

"Steep Learning Curve, but worth persevering"

3.5/5

What do you like best about Simpro?

The ability to track a job from initial lead right the way through to scheduling after sales visits is great. No more spreadsheets and the ability to process data within one central hub of info is really beneficial. The implementation team were invaluable in adapting SimPRO to our specific requirements and integrating it to our existing manufacturing processes. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It's not without its quirks! Some of the features are very specific to a plumbing / fit out industry; not something remotely close to our industry. There is a steep learning curve that can feel quite overwhelming, although the support and training is very good. Review collected by and hosted on G2.com.

Don H.

Mid-Market (51-1000 emp.)

1/29/2024

"Service technician"

4.5/5

What do you like best about Simpro?

Easy to navigate,very rarely have problems. When do have a issue gets resolved quickly. Easy to navigate invitory parts listings. Like that's stores work history especially when on call . Use every day all day Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Not much to dislike everything works as should Review collected by and hosted on G2.com.

Harry C.

Small-Business (50 or fewer emp.)

10/3/2023

"A man's got to know his limitations"

4.5/5

What do you like best about Simpro?

Robust system and amplitude. There are many areas of business processes that this software allowss a company to address and modify. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Unlike typical business office software like Word or Excel where one can modify a file and save it under a new file name, leaving the old file as it was, one is not able to pull up a working sample of an invoice or job for instance, modify it , and save the modifications under a new file name AND KEEP THE OLD FILE UNDER ITS OLD NAME - ITS GONE BABY! Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Harry,

Thank you for taking the time to share your feedback on Simpro. We're delighted to hear that you find our system robust and versatile, enabling your company to address and modify various aspects of your business processes. We strive to provide comprehensive solutions that cater to a wide range of business needs.

Regarding your concern about modifying and saving files, we understand the importance of retaining historical data. While Simpro is primarily designed to keep a centralized and structured record of transactions, we appreciate your feedback about the ability to duplicate and modify documents while preserving the original.

Thank you for choosing Simpro as your business management solution!

Best regards,

Simpro

Brad S.

HR & Business Operations Manager

Small-Business (50 or fewer emp.)

10/3/2023

"Simpro is an outstanding product, but still leaves much to be desired."

4/5

What do you like best about Simpro?

Simpro is amazing for it's ability to mainstream multiple corporate components into 1 system. When you add integration options from other software, combined with an open API, allows for additional seamless workflows. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Simpro has many features that seam like an poor executed afterthough, or lack the ability to be turned enabled/disabled or customized by user. In some instances, this makes simple tasks much more complex than necessary based on user workflow. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Brad,

Thank you for taking the time to share your feedback about Simpro. We greatly appreciate your insights.

It's fantastic to hear that you find Simpro's ability to centralize various corporate components and its integration options valuable for streamlining workflows. We're dedicated to providing a versatile platform that can adapt to your business needs.

However, we understand your concerns about certain features and workflows that may not align perfectly with your specific requirements. We're continually working on enhancing our system, and your feedback is crucial in that process. While Simpro aims to be comprehensive, we recognize that customization and user-specific adjustments are essential to providing the best possible experience.

Thank you for choosing Simpro as your business partner.

Best regards,

Simpro