--- title: Simpro Reviews meta\_title: 'Simpro Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 454 reviews by the users' company size, role or industry to find out how Simpro works for a business like yours. aggregate\_rating: rating\_value: 4.2 review\_count: 454 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Simpro Reviews & Product Details Visit Website Simpro is a global, AI-driven field service management software platform for residential and commercial trade businesses. Simpro provides field service management, job management, project management, asset maintenance, reporting, invoicing, scheduling, dispatching, and operational tools for trade contractors and field service businesses. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro was founded in 2002 after an electrical business owner and a software engineering student set out to build software that worked for the trades in the field and in the office. Today, Simpro is positioned as a global AI-first operating system for residential and commercial trades. Simpro exists to help trade contractors run stronger, more profitable businesses. Its mission is to double contractor profitability by giving the trades better tools, better margins, and more operational visibility. Simpro helps field service and trade businesses manage the full job lifecycle, from estimating, quoting, scheduling, dispatching, mobile work, job documentation, asset maintenance, invoicing, payments, reporting, and business intelligence through to customer engagement and operational growth. Simpro serves residential and commercial trade businesses, including electrical, fire protection, HVAC, plumbing, security, and other field service industries. The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro serves the following industries: electrical fire protection HVAC plumbing security and many others The platform helps contractors manage people, jobs, projects, assets, customers, cash flow, reporting, inventory, and field operations from one connected system. Simpro employees work on technology that supports the people who keep homes, buildings, infrastructure, and essential services running. The company’s teams build software for real-world field operations, helping contractors save time, improve profitability, support technicians, and grow sustainable businesses. Simpro works across multiple regions, including Australia, New Zealand, the United Kingdom, Ireland, the United States, and Canada. Official office locations include Brisbane, Auckland, Reading, Broomfield, Miami, and Red Bank. Simpro is part of the Simpro Group portfolio, which includes Simpro, AroFlo, BigChange, and ClockShark. Primary topics: Field service management software; job management software; trade contractor software;business management software for trades; AI for field service; scheduling and dispatch software; asset maintenance software; contractor profitability; electrical contractor software; HVAC software; plumbing software; security contractor software. * * * Product Website Simpro Seller [Simpro](https://www.g2.com/sellers/simpro-c4e20f44-dd13-4446-a6d1-be0961c8defb) Discussions [Simpro Community](https://www.g2.com/products/simpro/discuss) Languages Supported English, Spanish Solution Type All-in-One Overview by Simpro Marketing Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/simpro/pricing) ## Simpro Integrations (19) What do users say about integrations? Verified by Simpro [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bluebeam ](https://www.g2.com/products/bluebeam/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") EzzyBills ](https://www.g2.com/products/ezzybills/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Faire – QuickBooks Online - QBO ](https://www.g2.com/products/faire-quickbooks-online-qbo/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Groundplan ](https://www.g2.com/products/groundplan/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") HubSpot Sales Hub ](https://www.g2.com/products/hubspot-sales-hub/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Intuit QuickBooks ](https://www.g2.com/products/intuit-quickbooks/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") MYOB Acumatica ](https://www.g2.com/products/myob-acumatica/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Enterprise ](https://www.g2.com/products/quickbooks-desktop-enterprise/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Desktop Pro ](https://www.g2.com/products/quickbooks-desktop-pro/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online ](https://www.g2.com/products/quickbooks-online/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") QuickBooks Online Advanced ](https://www.g2.com/products/quickbooks-online-advanced/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Sage 50cloud Accounting ](https://www.g2.com/products/sage-50cloud-accounting/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Square Payments ](https://www.g2.com/products/square-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Stripe Payments ](https://www.g2.com/products/stripe-stripe-payments/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero ](https://www.g2.com/products/xero/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Xero Practice Manager ](https://www.g2.com/products/xero-practice-manager/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Zoho CRM ](https://www.g2.com/products/zoho-crm/reviews) Show More ![Heather D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heather D.") HD Heather D. Administrator Small-Business (50 or fewer emp.) 7/11/2026 "Great for Coordinating Staff, but Costly and Limited for Xero Accounting Changes" 3/5 What do you like best about Simpro? Works well coordinating staff and accounts Review collected by and hosted on G2.com. What do you dislike about Simpro? VERY expensive and cant actually get the changes I need. AI has not helped me on the end of accounting - with Xero - at all.- Just extra work trying to find out what invoice charges are Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? See previous comments Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") AI Verified User in Information Technology and Services Small-Business (50 or fewer emp.) 10/5/2023 "Simpro was a overall good experience, but we had to move away." 3/5 What do you like best about Simpro? It did a lot of things good enough but our use case struggled to utilize it in a way that made sense. We needed more administrative functions that simpro was not able to perform regarding scheduling and time keeping. The reporting was very useful once setup properly. Review collected by and hosted on G2.com. What do you dislike about Simpro? The ui stayed the same during the time we used the software, once you understand it and train others to understand it, it can be as efficient as possible. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? as mentioned before Simpro is allowing us to consolidate our information into one hub. Review collected by and hosted on G2.com. Show More Response from Simpro Marketing of Simpro [Editedit](https://www.g2.com/survey_responses/simpro-review-8700358/official_response/edit) Hello, Thank you for sharing your feedback on Simpro. We're pleased to hear that you appreciate having a single platform to meet your organizational needs, replacing the reliance on multiple Excel and Word documents. Your positive comments about our ongoing updates and our commitment to listening to user feedback are greatly appreciated. We are indeed dedicated to continually enhancing our platform based on user input. We also acknowledge your concerns regarding the UI and user experience. We are actively working to improve the UI and make the user experience more intuitive. In fact, we have recently invested in advanced tools to analyze user interactions and identify areas within Simpro where we can streamline the user experience, reducing the number of steps and improving the overall design. It's great to know that Simpro is helping you consolidate your information into a single hub, streamlining your operations and enhancing efficiency. If you have any more feedback or suggestions, please feel free to reach out. Your input helps us make Simpro an even better tool for your business. Best regards, Simpro 6/1/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing") AM Verified User in Manufacturing Mid-Market (51-1000 emp.) 8/11/2026 "Honest review" 3/5 What do you like best about Simpro? Helped us streamline our processes from quoting to invoicing. Review collected by and hosted on G2.com. What do you dislike about Simpro? The mobile app is hard work and never seems to work as expected. This causes us massive problems with engineers on the road and gives un unreliable data. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? It helps us with purchasing the most before this we were having to create manual PO's Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") UC Verified User in Construction Small-Business (50 or fewer emp.) 7/28/2026 "Great Centralized Info, But Weak Project Support Beyond Field Service" 2.5/5 What do you like best about Simpro? All the information is collated in one place, which makes it easy to find what I need. Review collected by and hosted on G2.com. What do you dislike about Simpro? it is mainly geared towards field service and is weak on projects Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? tracking costs Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Jonathan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan B.") JB Jonathan B. CEO Small-Business (50 or fewer emp.) 5/29/2026 "Powerful end-to-end costing, but legacy design and bugs hold it back" 2.5/5 What do you like best about Simpro? True costing from quote to project management to billing. One solution! Review collected by and hosted on G2.com. What do you dislike about Simpro? This software feels stuck in the 80s. I can’t search using accented characters, and it’s full of bugs that seem baked into the product due to its legacy architecture. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? A single solution that covers everything from quote to billing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Small-Business (50 or fewer emp.) 6/24/2026 "Will know more soon" 3/5 What do you like best about Simpro? Help options and JustAsk are extremely helpful Review collected by and hosted on G2.com. What do you dislike about Simpro? There is no simple clarity to do something, there are too many steps and options. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? I am not sure yet, we go live in two weeks Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Russ C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russ C.") RC Russ C. Mid-Market (51-1000 emp.) 2/1/2024 "Helpful, but very annoying" 2.5/5 What do you like best about Simpro? Our company now has over 100 employees so we started using SimPRO about 1 year ago. There was a 6 month period where everyone had to learn to use the software. Integration did not go as smoothly as anticapted and the learning curve was much higher than we were told. It wouldn't be hard for a small business to get on board with this, but for a large business it's significantly harder. Just getting everyone to start using it and dealing with all the questions was frustrating. However it has definitely brought more organization into our workflow. I also like how we can use one software for most of the different branches of our company to share information and stay informed about most jobs. Review collected by and hosted on G2.com. What do you dislike about Simpro? The worst thing about SimPRO is that you have to do things a certain way. It is not flexible at all. If you don't do things exactly right they won't function. One example is revising invoices. This is impossible to do and you have to delete the invoice in order to even be able to make changes to the job, then you have to send a new invoice in place of the original one. In the span of 6 months we have found a work around for this,but it shouldn't have taken that long for such a simple problem. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? Helps us stay organized, this was a big problem once our company got bigger. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller MP Michelle P. Small-Business (50 or fewer emp.) 10/6/2023 "SimPRO has a great asset management and plant item tracking system" 3/5 What do you like best about Simpro? SimPRO has helped us grow our asset management with our customers. It has been helpful to track history and easy helpful to list to our customers which asset needs the repair. Review collected by and hosted on G2.com. What do you dislike about Simpro? SimPRO has alot of steps in the process of quoting, job workorders and invoicing. For the system to work properly you have to be very careful to every detail or you miss something along the way. It will take time to learn the steps, but you will get the hang of it. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? It is helping cut down on the amount of paperwork for each job and the communication between mobile users and the office. Review collected by and hosted on G2.com. Show More Response from Simpro Marketing of Simpro [Editedit](https://www.g2.com/survey_responses/simpro-review-8703932/official_response/edit) Hello Michalle, Thank you for sharing your thoughts on Simpro. We're delighted to hear that you've found our asset management and plant item tracking system to be a valuable asset in your business operations. Tracking asset history and efficiently communicating repair needs to your customers are indeed crucial aspects of field service management. We appreciate your feedback regarding the complexity of certain workflows in Simpro. We've taken this input to heart and have invested in tools and improvements aimed at streamlining these processes. Our goal is to reduce the number of steps and clicks required, making the system more user-friendly while maintaining its power and functionality. We understand that mastering these workflows can take some time, but we're here to support you every step of the way. Your dedication to detail ensures that you're making the most out of our system, and we're committed to making that process smoother for our users. Simpro is designed to significantly reduce paperwork and enhance communication between your mobile teams and the office. We're pleased to be contributing to the efficiency of your operations. If you have any more feedback or questions, please don't hesitate to reach out. We're here to assist you on your journey with Simpro. Best regards, Simpro Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction") AC Verified User in Construction Mid-Market (51-1000 emp.) 2/1/2024 "It does the job" 3/5 What do you like best about Simpro? Project set up and tracking The desktop is better than the mobile app Invoicing with custom templates Review collected by and hosted on G2.com. What do you dislike about Simpro? Glitchy, freezes, logs out randomly. Not easy to use via the app to do time sheets and log breaks for the team in the field We use it every day and it freezes or crashes daily Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? We use simpro for logging hours via timesheets and jobcards. Tracking and managing projects creating =purchase orders and doing invoicing Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller BE Ben E. Small-Business (50 or fewer emp.) 10/2/2023 "Bit hard to get some information, but overall ok" 3/5 What do you like best about Simpro? It is linked to Xero. It's a good tool for separating jobs. Review collected by and hosted on G2.com. What do you dislike about Simpro? Unable to export some information, which would help on the financial side of things for people without access to linked accounting software. Review collected by and hosted on G2.com. What problems is Simpro solving and how is that benefiting you? Separating jobs, which helps being able to see where the job is at. Review collected by and hosted on G2.com. Show More Response from Simpro Marketing of Simpro [Editedit](https://www.g2.com/survey_responses/simpro-review-8688039/official_response/edit) Hello Ben, Thank you for taking the time to share your thoughts about Simpro. We're pleased that you find our integration with Xero helpful and that our platform serves as a valuable tool for job separation. We understand your concerns regarding the export of certain financial information. You might want to explore creating custom dashboards in BI Reporting. These dashboards can provide a comprehensive view of your financial data, allowing for better insights and analysis. Our professional services team can work with you to get these working effectively if you need help getting them set up. If you have any further suggestions or questions, please feel free to reach out. We're here to assist. Best regards, Simpro Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ## Questions about Simpro? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Simpro ](https://www.g2.com/products/simpro/discussions/new) GU Guest User What is simPRO used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-simpro-used-for) CD Chris Dayton • Last activity almost 5 years ago Your drop down list of industries served does not cover | Maintenance / Fire etc 1 Upvote 1 [ Join the conversation ](https://www.g2.com/discussions/your-drop-down-list-of-industries-served-does-not-cover-maintenance-fire-etc) [ View all Discussions ](https://www.g2.com/products/simpro/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 21 months ### Average Discount 10% [ View More Pricing Information ](https://www.g2.com/products/simpro/pricing) Simpro Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d463ff5f1df1cfe7930e7899066ab520/servicetitan.png "Product Avatar Image") ServiceTitan 4.4/5(375) [ Compare Now ](https://www.g2.com/compare/servicetitan-vs-simpro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_70d5d734a8a49048eb302dcef9d03dc9/jobber.png "Product Avatar Image") Jobber 4.6/5(526) [ Compare Now ](https://www.g2.com/compare/jobber-vs-simpro) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a791e97c949826bad28dc349b542453a/fieldpulse-fieldpulse.png "Product Avatar Image") FieldPulse 4.7/5(372) [ Compare Now ](https://www.g2.com/compare/fieldpulse-fieldpulse-vs-simpro) ##### ##### Simpro Features Before the Job Calendar Dispatch Roles On the Job Location Employee Communication Client Notifications After the Job Reports Analytics Billing & Invoicing Back Office Tools Roles and Permissions [ View More Features ](https://www.g2.com/products/simpro/features) ## 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