G2 reviewers report that FieldPulse excels in user satisfaction, reflected in its higher overall ratings and positive feedback about its ease of use and customer service. Users appreciate the system's customizability and the quick support they receive, with one user noting how helpful the support team was during their onboarding process.
According to verified reviews, Simpro is recognized for its stability and comprehensive features, providing a single source of truth for various business functions like quoting, scheduling, and invoicing. Users highlight its strong job costing capabilities, which offer real-time visibility into labor and materials.
Users say that FieldPulse's implementation process is notably smooth, with many praising the quick setup and the assistance they received from the support team. One user mentioned how their representative was patient and helpful, making the transition seamless.
Reviewers mention that while Simpro has a solid feature set, it sometimes struggles with user experience, particularly in terms of ease of setup. Some users have reported challenges in configuring the software to meet their specific workflow needs.
G2 reviewers highlight that FieldPulse stands out in terms of support quality, with a score significantly higher than Simpro. Users have expressed satisfaction with the responsiveness and effectiveness of the FieldPulse support team, which contributes to a more positive overall experience.
According to recent feedback, Simpro users appreciate its robust functionality but desire improvements in user interface and ease of navigation. While the software is stable, some users feel that the layout could be more intuitive to enhance daily usability.
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
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Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
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Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
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