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Compare ServiceTitan and Simpro 
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At a Glance
Market Segments
Small-Business (65.0% of reviews)
Small-Business (75.7% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Licence Per Month
ServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSimpro
Star Rating
(386)4.1 out of 5
Market Segments
Small-Business (75.7% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Simpro's "Project Tracking" feature scores an impressive 8.5, allowing for effective management of multiple projects, while ServiceTitan's similar functionality is not explicitly rated but is noted for its strong "Dispatch" capabilities, scoring 8.8, which enhances job assignment efficiency.
- Reviewers mention that Simpro's "Access to Cost Databases" feature is rated 8.1, providing users with valuable cost insights, whereas ServiceTitan excels in "Invoicing" with a score of 8.6, making it easier for users to manage billing processes effectively.
- G2 users highlight that Simpro's "Drag-and-drop Form Builder" is rated at 6.4, which some find limiting compared to ServiceTitan's more robust "Booking" feature, rated at 8.5, which simplifies the scheduling process for service appointments.
- Users on G2 indicate that Simpro's "Field Service Management" is rated at 7.2, which may not meet the needs of all users, while ServiceTitan's "Location" feature shines with a score of 8.5, enhancing real-time tracking of field employees.
- Reviewers say that Simpro's "Roles and Permissions" feature is rated highly at 8.4, allowing for effective user management, while ServiceTitan's "Client Notifications" feature, rated at 8.5, is praised for improving customer communication and engagement.
- Users report that Simpro's "Quality of Support" is rated at 7.9, which is generally positive, but ServiceTitan's overall support experience is slightly lower at 7.7, indicating that while both offer support, Simpro may have a slight edge in this area.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableSimpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
ServiceTitan
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.8
281
7.8
273
Ease of Use
8.5
285
7.8
277
Ease of Setup
6.9
213
6.4
160
Ease of Admin
8.1
192
7.5
166
Quality of Support
7.8
276
7.9
263
Has the product been a good partner in doing business?
8.7
193
7.9
164
Product Direction (% positive)
9.1
276
8.3
265
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.2
28
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
7.9
15
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
7.9
82
7.3
98
6.8
78
6.5
91
Before the Job
7.4
182
7.6
188
8.9
200
7.3
176
8.4
195
7.8
186
8.4
190
7.7
167
On the Job
8.6
196
7.6
191
7.8
198
7.3
196
7.3
180
Feature Not Available
8.5
201
6.8
148
8.1
170
6.9
160
After the Job
8.4
200
7.4
210
8.3
198
7.2
197
8.7
198
8.2
212
7.9
181
6.7
151
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and Simpro are categorized as Field Service Management and HVAC
Unique Categories
ServiceTitan is categorized as Pest Control
Simpro is categorized as Construction Estimating, Construction Project Management, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Construction
37.7%
Electrical/Electronic Manufacturing
13.9%
Facilities Services
9.2%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
5.0%
Other
27.7%
Alternatives
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
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