Compare ServiceTitan and Simpro 
Featured Products
At a Glance
Market Segments
Small-Business (65.7% of reviews)
Small-Business (75.2% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Licence Per Month
ServiceTitan
Star Rating
(356)4.5 out of 5
Market Segments
Small-Business (65.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSimpro
Star Rating
(392)4.2 out of 5
Market Segments
Small-Business (75.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its higher G2 Score compared to Simpro. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and job management that streamline operations.
- Users say that Simpro offers a stable and user-friendly experience, particularly praising its single source of truth for quoting, scheduling, and job costing. This integration helps reduce errors and duplication, making it a solid choice for small businesses.
- According to verified reviews, ServiceTitan's implementation process is notably efficient, with many users expressing satisfaction with its seamless integration of payment processing and business workflows. This ease of setup contributes to a smoother transition for new users.
- Reviewers mention that while Simpro has strong job costing capabilities, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. Users have noted that the software's layout and functions are helpful, but there is room for improvement in customization.
- G2 reviewers highlight that ServiceTitan's support quality is consistently praised, with users noting the excellent assistance provided for various trade functions. This level of support is crucial for businesses looking to optimize their field service operations.
- Users express mixed feelings about Simpro's overall market presence, as it has fewer recent reviews compared to ServiceTitan. While it has a loyal user base, the limited feedback may indicate a need for broader adoption or more active engagement from its user community.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableSimpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
ServiceTitan
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.8
291
7.8
278
Ease of Use
8.4
296
7.8
282
Ease of Setup
6.8
223
6.3
164
Ease of Admin
8.0
197
7.6
169
Quality of Support
7.8
286
7.9
268
Has the product been a good partner in doing business?
8.7
198
8.0
167
Product Direction (% positive)
9.1
286
8.4
270
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
30
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.3
29
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
8.0
16
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
7.9
84
7.3
98
6.8
80
6.5
91
Before the Job
7.4
188
7.7
190
8.9
208
7.3
177
8.4
199
7.9
187
8.4
194
7.7
167
On the Job
8.6
200
7.6
191
7.8
203
7.3
197
7.3
183
Feature Not Available
8.5
206
6.8
148
8.1
175
6.9
161
After the Job
8.4
206
7.4
211
8.3
203
7.2
198
8.7
205
8.2
216
7.9
185
6.8
152
Agentic AI - Field Service Management
5.2
19
Not enough data
5.0
18
Not enough data
5.1
18
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and Simpro are categorized as Field Service Management and HVAC
Unique Categories
ServiceTitan is categorized as Pest Control
Simpro is categorized as Construction Estimating, Construction Project Management, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
37.6%
Consumer Services
23.2%
Utilities
4.4%
Marketing and Advertising
3.8%
Accounting
3.8%
Other
27.1%
Construction
37.5%
Electrical/Electronic Manufacturing
14.0%
Facilities Services
9.3%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.9%
Alternatives
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
DC
The answer is kind of complicated. In short, yes it is Easy. Service Titan has a whole range of trainers, support staff and online training to make the...Read more
What is ServiceTitan?
2 Comments
AD
Servicetitan is a industry specific software for plumbing, heating, electrical, garage doors, lawn care and pest control. They are expanding to other...Read more
What is ServiceTitan used for?
1 Comment
TB
Service Titan is an online field service management system. It is cloud based. It has it all. It is used for industries like HVAC, Plumbing, Electrical,...Read more
Your drop down list of industries served does not cover | Maintenance / Fire etc
1 Comment
S
Hi there Chris,
With over 150,000 simPRO users, the Ideas Portal receives many suggestions every day. We can reassure you though that every idea...Read more
Can you make it search anything within the job details field?
1 Comment
JE
It can search for some things in the global search bar, but not everything can be searchedRead more
How is simPRO better than their competitors (or most others in their market)?
1 Comment
Official Response from Simpro
The component that sets simPRO apart from our competitors is our commitment to customer success. Our experienced implementation consultants provide thorough...Read more
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.
