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Compare ServiceTitan and Simpro 
Featured Products
At a Glance
Market Segments
Small-Business (64.9% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us 1 Licence Per Month
ServiceTitan
Star Rating
(344)4.5 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanSimpro
Star Rating
(391)4.2 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us 1 Licence Per Month
Learn more about SimproSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ServiceTitan excels in overall user satisfaction, reflected in its higher G2 Score compared to Simpro. Users appreciate its comprehensive support for trade businesses, highlighting features like scheduling, invoicing, and job management that streamline operations.
- Users say that Simpro offers a stable and user-friendly experience, particularly praising its single source of truth for quoting, scheduling, and job costing. This integration helps reduce errors and duplication, making it a solid choice for small businesses.
- According to verified reviews, ServiceTitan's implementation process is notably efficient, with many users expressing satisfaction with its seamless integration of payment processing and business workflows. This ease of setup contributes to a smoother transition for new users.
- Reviewers mention that while Simpro has strong job costing capabilities, it sometimes struggles to meet specific workflow needs, leading to configuration challenges. Users have noted that the software's layout and functions are helpful, but there is room for improvement in customization.
- G2 reviewers highlight that ServiceTitan's support quality is consistently praised, with users noting the excellent assistance provided for various trade functions. This level of support is crucial for businesses looking to optimize their field service operations.
- Users express mixed feelings about Simpro's overall market presence, as it has fewer recent reviews compared to ServiceTitan. While it has a loyal user base, the limited feedback may indicate a need for broader adoption or more active engagement from its user community.
Pricing
Entry-Level Pricing
ServiceTitan
No pricing availableSimpro
Simpro Premium
Contact Us
1 Licence Per Month
- Lead Management
- Estimating and Quoting
- Scheduling and Dispatch
Free Trial
ServiceTitan
No trial information availableSimpro
No trial information availableRatings
Meets Requirements
8.8
285
7.8
277
Ease of Use
8.4
289
7.8
281
Ease of Setup
6.8
216
6.3
163
Ease of Admin
8.0
194
7.6
169
Quality of Support
7.8
280
7.9
267
Has the product been a good partner in doing business?
8.7
195
8.0
167
Product Direction (% positive)
9.1
280
8.4
269
Features by Category
Task Management
Not enough data
8.0
26
Not enough data
7.2
27
Not enough data
7.4
28
Not enough data
8.6
29
Not enough data
8.3
29
Not enough data
7.2
29
Site Management
Not enough data
7.4
29
Not enough data
7.4
28
Not enough data
6.5
29
Not enough data
7.0
28
Not enough data
7.2
28
Not enough data
6.8
29
Not enough data
7.6
29
Workflow Management
Not enough data
8.0
16
Not enough data
7.7
15
Job Costing
Not enough data
8.1
15
Not enough data
8.3
15
Not enough data
8.1
15
Data Gathering
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Bid Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Development Tools
Not enough data
6.4
47
Not enough data
5.5
34
Not enough data
6.5
55
Field Tools
Not enough data
6.4
32
Not enough data
7.6
55
Not enough data
6.5
47
Not enough data
7.4
58
Not enough data
5.9
48
Not enough data
7.2
54
Back Office Tools
Not enough data
7.2
61
Not enough data
8.4
71
Not enough data
7.9
64
Generative AI
7.9
82
7.3
98
6.8
78
6.5
91
Before the Job
7.4
183
7.7
189
8.9
202
7.3
176
8.4
195
7.9
187
8.4
190
7.7
167
On the Job
8.6
196
7.6
191
7.8
198
7.3
197
7.3
180
Feature Not Available
8.5
202
6.8
148
8.1
170
6.9
160
After the Job
8.4
202
7.4
210
8.4
199
7.2
197
8.7
199
8.2
215
7.9
181
6.8
152
Agentic AI - Field Service Management
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Not enough data
Categories
Categories
Shared Categories
ServiceTitan and Simpro are categorized as Field Service Management and HVAC
Unique Categories
ServiceTitan is categorized as Pest Control
Simpro is categorized as Construction Estimating, Construction Project Management, Takeoff, and Mobile Forms Automation
Reviews
Reviewers' Company Size
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Simpro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
36.9%
Consumer Services
23.7%
Utilities
4.5%
Marketing and Advertising
3.9%
Accounting
3.6%
Other
27.3%
Construction
37.6%
Electrical/Electronic Manufacturing
14.0%
Facilities Services
9.3%
Mechanical or Industrial Engineering
6.5%
Security and Investigations
4.9%
Other
27.7%
Alternatives
Discussions
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
Who is this software best for?
1 Comment
Official Response from Simpro
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
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