# Simpro Reviews **Vendor:** Simpro **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 395 ## About Simpro The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards. ## Simpro Pros & Cons **What users like:** - Users find Simpro remarkably **easy to use** , simplifying tasks even for less tech-savvy employees while offering rich features. (7 reviews) - Users value the **effective data management** in Simpro, enhancing workflow and reducing errors through a unified system. (5 reviews) - Users value Simpro's **user-friendly interface and comprehensive features** , enhancing workflow and supporting all employee skill levels. (5 reviews) - Users value the **efficiency** of Simpro, enjoying a seamless workflow from quote creation to job completion. (4 reviews) - Users value the **centralized system** of Simpro for promoting efficiency and reducing errors across various operations. (3 reviews) - Users commend the **quick and comprehensive customer support** from Simpro, enhancing their overall experience with the software. (3 reviews) - Invoicing (3 reviews) - Project Management (3 reviews) - Scheduling (3 reviews) - Useful (3 reviews) **What users dislike:** - Users find the **complexity** of Simpro overwhelming, especially when managing tasks and features initially. (4 reviews) - Users find the **complex setup** of Simpro challenging, requiring significant time and training for effective use. (3 reviews) - Users find the **difficult learning curve** of Simpro overwhelming, complicating the setup and training processes. (3 reviews) - Users find the **learning curve steep** , with complexity in setup and navigating numerous features and functions. (3 reviews) - Setup Difficulties (3 reviews) - Setup Issues (3 reviews) - Users find that **improvement is needed** in onboarding and training due to the software's complexity and setup requirements. (2 reviews) - Learning Difficulty (2 reviews) - Setup Difficulty (2 reviews) - Users find the **slow performance** of Simpro frustrating, hindering efficiency in completing even simple tasks. (2 reviews) ## Simpro Reviews ### 1. Full, robust solution, but not without its issues **Rating:** 4.0/5.0 stars **Reviewed by:** Doug C. | Partner, COO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Simpro?** The ability to manage the entire field management side of the business up to accounting **What do you dislike about Simpro?** Customer support has dramatically decreased Easy to use once set up Abundant training materials **What problems is Simpro solving and how is that benefiting you?** All aspects of field management **Official Response from Simpro Marketing:** > Hello Doug, Thank you for sharing your thoughts on Simpro. We're glad to hear that you find our solution robust and capable of managing the various aspects of your field management efficiently. As our user base continues to grow, we are rapidly expanding our support staff to match this growth. We're committed to providing excellent support to our users, and we appreciate your patience as we work to improve this aspect of our service. It's great to know that you find Simpro easy to use once it's set up, and we're pleased that you've found our training materials helpful. Simpro is designed to solve a wide range of field management challenges, and we're thrilled to hear that it's benefiting your business by addressing these aspects effectively. If you have any more feedback or suggestions, please feel free to reach out. Your input helps us make Simpro an even better tool for your business. Best regards, Simpro ### 2. Good System for electrical **Rating:** 3.0/5.0 stars **Reviewed by:** Penny S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** There are lots of great features for do and charge and service works **What do you dislike about Simpro?** Very frustrating finanical tracking, not a lot of editing. **What problems is Simpro solving and how is that benefiting you?** TIme sheets and being able to text our tradesmen job details ### 3. simPRO is an essential, reliable tool for our business. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** Customer, quote, job, invoice, employee information all in one place. **What do you dislike about Simpro?** A few small things. Would like to see better ability to sort chargable items within a cost center and have a sequential item number beside each. Would like to save the list of chargable items within a cost center to a CSV file. But overall I am pleased with simPRO. **What problems is Simpro solving and how is that benefiting you?** Consolidates business operations in a single easy to use interface. **Official Response from Simpro Marketing:** > Hello, Thank you for taking the time to share your feedback on Simpro! We greatly appreciate your insights. We've noted your suggestions regarding chargable items within a cost center and saving them to a CSV file. Your feedback is invaluable as it helps us enhance the system based on user needs. If you ever have more feedback, ideas, or questions in the future, please don't hesitate to reach out. We're here to support your business's success and are always looking for ways to improve your experience with Simpro. Best regards, Simpro ### 4. I Am new in the company the only way i got so fast involved in all our projects was with SIMPRO!!! **Rating:** 5.0/5.0 stars **Reviewed by:** Shragy B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about Simpro?** The way you can keep track on all your projects by using simro Asssists **What do you dislike about Simpro?** there is NO downside of SIMPRO!!!!!!!!!! **What problems is Simpro solving and how is that benefiting you?** simpro is solving all issues a company may face!! ### 5. Simple yet Effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** It can be used for simple management but there is functionality to delve deeper and get so much more out of it. **What do you dislike about Simpro?** I find the notification bubble useless, working for a medium sized company I've never not seen it 99+. **What problems is Simpro solving and how is that benefiting you?** Allows everything to be stored in one place, and everything is easy to find. This massively cuts down time spent arranging a job and increases efficiency due to this. **Official Response from Simpro Marketing:** > Thank you for your review of Simpro. We're delighted to hear that you find it both simple to use and effective for your needs, offering the flexibility to scale its functionality as required. We appreciate your feedback regarding the notification bubble, and we're considering ways to enhance its usefulness in future updates. It's fantastic to hear that Simpro is helping you streamline your operations, centralize data, and ultimately boost time and cost efficiencies in your medium-sized company. Your success is our priority, and we're committed to providing you with the best possible experience with Simpro. If you ever have more suggestions or need assistance, please feel free to reach out. ### 6. Ease of use and helpful features **Rating:** 5.0/5.0 stars **Reviewed by:** Allan B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** All in one way to take care of work orders and invoicing **What do you dislike about Simpro?** The mobile applications are not always 100% connected **What problems is Simpro solving and how is that benefiting you?** Streamlines the work order process from office to field technicians **Official Response from Simpro Marketing:** > Hi Allan, Thank you for sharing your thoughts on Simpro. We're pleased that you find it to be an all-in-one solution for managing work orders and invoicing. We appreciate your feedback about the mobile applications, and we understand how important it is for them to function seamlessly. Our development team continuously works on improving the mobile experience, and we'll take your comments into consideration as we plan enhancements. It's great to know that Simpro has streamlined your work order process, making it more efficient from the office to your field technicians. If you ever have more feedback or need further assistance, please feel free to reach out. We're here to support you and ensure Simpro continues to benefit your business. Thanks for being a valued Simpro user! Best regards, Simpro ### 7. A must have tool for project management **Rating:** 5.0/5.0 stars **Reviewed by:** Brett Torrey H. | Marketing Manager And Content Development, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** Simpro allows us to manage our customer interaction from lead generation to job completion. It is a comprehensive and vital tool. **What do you dislike about Simpro?** The only downside to Simpro would be its UI. It could use updating. **What problems is Simpro solving and how is that benefiting you?** We have thousands of jobs, from installations in motion to completed projects. Simpro allows us to keep our completed jobs organized, manage our installations and monitor our lead progression. ### 8. Simpro for business **Rating:** 5.0/5.0 stars **Reviewed by:** Justin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Simpro?** Useful for our business. Good for creating quotes and resuing forms. **What do you dislike about Simpro?** Not being able to copy a "scope of works" in a form , from one project to another. Need future versions of Simpro to remember the order I want lists and copy them between projects, which it can't do yet. **What problems is Simpro solving and how is that benefiting you?** Managing our projects and keeping track of quotes. ### 9. Game changer **Rating:** 5.0/5.0 stars **Reviewed by:** Matt R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** The ability to tailor to our individual business needs. **What do you dislike about Simpro?** That I can't see the full day shedule of my employees from the app. **What problems is Simpro solving and how is that benefiting you?** Dispatching, customer feedback **Official Response from Simpro Marketing:** > Thank you for sharing your thoughts on Simpro, Matt. We're thrilled to hear that you find Simpro to be a game changer for your business. Its adaptability to your specific needs and processes is one of its standout features. Thank you for feedback on the app's scheduling view. It's valuable insights like yours that help us enhance and improve our software. We're always working on updates and improvements, so your suggestion will certainly be taken into consideration. It's great to know that Simpro is addressing your dispatching needs and facilitating customer feedback. If you ever have more suggestions or require assistance with any aspect of the software, please don't hesitate to reach out. We're here to support your business success! ### 10. Efficient and mostly quick system. Easy to use. **Rating:** 4.0/5.0 stars **Reviewed by:** Abbie T. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Simpro?** Wide varierty of status's and tags which makes finding information so much easier. **What do you dislike about Simpro?** not being able to set up PPMS so you can see the dates that they're due rather than a reoccuring job that you have to convert yourselves. **What problems is Simpro solving and how is that benefiting you?** Easy to access for all of our engineers and staff in the offices. Quick to provide information to the engineers and staff. **Official Response from Simpro Marketing:** > Hi Abbie, Thanks for taking the time to review Simpro. We're thrilled that you find our system efficient and easy to use. Regarding Planned Preventative Maintenance, we understand that using recurring jobs isn’t always the most efficient way to manage your work. Our Maintenance Planner add-on is specifically designed for preventative maintenance of customer assets, enabling you to schedule and track maintenance tasks more effectively. You can learn more about it in our HelpGuide (https://helpguide.simprogroup.com/Content/Service-and-Enterprise/About-Maintenance-Planner.htm) or contact your local Simpro office to speak to one of the team about the options available. Our goal is to provide a platform that offers quick access to information for all your engineers and staff, streamlining your processes and improving overall efficiency. If you have any more suggestions or need further assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, Simpro ### 11. Everything in the one spot **Rating:** 5.0/5.0 stars **Reviewed by:** Kirstie M. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 16, 2023 **What do you like best about Simpro?** I love that you can track everything from labour and materials in the one place, nothing can be missed and everything is streamlined. **What do you dislike about Simpro?** There is no major dislikes with Simpro, although it would ideal if the technicians could access all their licences on the app. **What problems is Simpro solving and how is that benefiting you?** Simpro is streamlining all of the invoicing and flow of all of our jobs, making things flow very smoothly. **Official Response from Simpro Marketing:** > Hi Kirstie, Thanks for your wonderful review and letting us know that you find Simpro to be a one-stop solution for tracking everything from jobs, to labor and materials, to invoicing in one place. Making sure nothing gets missed and streamlining the whole process are top priorities for us in Simpro. We get how important it is for technicians to have easy access to information, and we appreciate your feedback about accessing all their licences on the Simpro Mobile app. Our team is always working to improve the app's features and capabilities, and we'll definitely take your suggestion into consideration for future updates. If you've got any more feedback or need a hand, don't hesitate to reach out. We're here to support you every step of the way. Best regards, ### 12. Customisable, many capabilities, and supportive **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 23, 2023 **What do you like best about Simpro?** There is so many functions available, especially for a smaller business, wanting bang for their buck. Support service is local, and always endeavour to help. Has serviced our business for a number of years now. **What do you dislike about Simpro?** Reports are a little harder to navigate, and allocating staff to projects can be hard get going at first. Support is helpful, however the ideas option of things that you believe need to be looked at is strange as it relies on a vote system in order to get seen to by the development team. **What problems is Simpro solving and how is that benefiting you?** Project management, and stock management within our business. **Official Response from Simpro Marketing:** > Thank you for your continued trust in Simpro! We're delighted to have been able to serve your business for so many years, providing the flexibility and features you need to thrive. Our 24/6 global support teams are always ready to assist you, and we're committed to enhancing your support experience further. We value your feedback on reports and staff allocation. Our team is hard at work, constantly improving the user experience, refining scheduling tools, and incorporating your suggestions from the ideas portal. Please remember that we're here for you whenever you need us. Your success is our top priority, and we're dedicated to ensuring your journey with Simpro remains smooth and rewarding. Thank you for being an integral part of the Simpro community! Best regards, Simpro ### 13. Simplified and easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Anthony Z. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** As a technician- user interface is friendly and easy to navigate. **What do you dislike about Simpro?** Job descriptions are not displayed under "choose a job" tab. **What problems is Simpro solving and how is that benefiting you?** Making technicians life easier **Official Response from Simpro Marketing:** > Thank you for your feedback, Anthony! We're delighted to hear that you find Simpro's user interface friendly and easy to navigate. Providing a smooth user experience is one of our top priorities. We appreciate your input regarding job descriptions under the "choose a job" tab. Your feedback is valuable as it helps us identify areas for improvement. We'll consider this as we continue to enhance our platform. It's great to know that Simpro is simplifying and improving the daily tasks of your technicians. If you have any more suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help! ### 14. Successfully use Simpro as an end to end business management system streamlining operations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** The constant evolution of the system has benefitted my business greatly, the introduction of aspects such as BI Reporting have allowed me to get the most of the operational data within so the senior team can make informed decisions around continuous development and growth. **What do you dislike about Simpro?** Lack of reporting around the service dates of the assets and the lack of a downloadable maintenance schedule utilising the automated dates within the system. **What problems is Simpro solving and how is that benefiting you?** The reporting and analysis I am able to get from the system data has led to my business to make more informed decision making around business strategy. ### 15. Director of Operations **Rating:** 4.0/5.0 stars **Reviewed by:** Richele S. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Simpro?** I like how everything really is at your finger tips. Starting with the quote to the completed jobs. **What do you dislike about Simpro?** I dislike the logs. I wish it would tell me in what was done during that time stamp, as well as more in the parts catalog. **What problems is Simpro solving and how is that benefiting you?** It is helping to keep the history of the jobs and keeping up as paperless as possible. **Official Response from Simpro Marketing:** > Hi Richele, We're thrilled to know that you find Simpro's accessibility impressive, allowing you to effortlessly manage everything from quotes to completed jobs. We appreciate your feedback about the logs, and rest assured, we have further enhancements to the audit logs on our roadmap (https://helpguide.simprogroup.com/Content/Product-Roadmap.htm). We'll take your input into account as we work on improving the system. Our goal is to provide a comprehensive real-time audit log throughout the system. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, ### 16. It massively helps scheduling and keeping track of documents! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Simpro?** Simpro is most helpful for scheduling and tracking works aswell as engineers, Even to the minor things like chaging dates/asset details mean we can provide the best customer service to clients. **What do you dislike about Simpro?** It is time consumuing when you can only have one person edit a job at a time and i see why it is in place but it would be helpful if two could edit at the same time. **What problems is Simpro solving and how is that benefiting you?** It is helping solve time tracking for the duration an engineer is on site which means we can cost effectively and review engineers based on facts that simpro holds. **Official Response from Simpro Marketing:** > Hi there, Thank you for your fantastic review of Simpro! We're thrilled to know that Simpro is having a positive impact on your customer service for your clients. Regarding simultaneous job editing, we understand the importance of collaboration. While currently limited to one person editing a job at a time, we're continuously working on enhancing our system to better accommodate collaborative efforts. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, ### 17. Good when we started, not good about finishing requests **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 01, 2024 **What do you like best about Simpro?** All of the information you need is in the program but not easily accessible **What do you dislike about Simpro?** No two reports give you the same answer and dates cause discrpancies. Use of different names for the names we use **What problems is Simpro solving and how is that benefiting you?** not solving problems ### 18. Growth, Great Support & Awesome Project Management Tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Simpro?** Support is great, and over the 5 years Simpro has improved 500% They have listened to concerns and improved immensely! WE LOVE Simpro now! **What do you dislike about Simpro?** The Mobile APP has been clunky at times, but once again - over the last 5 years they have improved the APP to work far more effectively. **What problems is Simpro solving and how is that benefiting you?** They are in general making the whole systemwork more semlessly for users **Official Response from Simpro Marketing:** > Thank you for taking the time to share your feedback about Simpro! We are dedicated to continuously improving Simpro based on user feedback, and your satisfaction is a testament to our commitment. At Simpro, our goal is to make the system work seamlessly for our users, and it's rewarding to hear that our efforts have been beneficial for your business. Your comments about the mobile app are duly noted. We understand the importance of a seamless mobile experience, and it's great to hear that we've made strides in this area over the past five years. We value your partnership and the trust you've placed in Simpro for the past five years. If you ever have more feedback or questions, please don't hesitate to reach out. We're here to support your continued growth and success. Best regards, Simpro ### 19. Sales Manager **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** October 04, 2023 **What do you like best about Simpro?** The price point. There is nothing I like about this program other than it is cheap. I was hopeful that it would help our company but it seams that the competition has passed it by. **What do you dislike about Simpro?** Scheduling, Sales Management, Customer-facing, No ability to track employees, flat rate pricing integration, and reporting. **What problems is Simpro solving and how is that benefiting you?** Sim pro creates more problems than it solves. **Official Response from Simpro Marketing:** > Hello, We appreciate your feedback about Simpro, although we're sorry to hear that you're experiencing challenges with the platform. We genuinely want to address your concerns and work towards making Simpro a valuable tool for your company. To better assist you, could you please provide us with your name and company details? This way, we can have a direct conversation about your specific issues and explore how we can help you use Simpro more efficiently and effectively. Your insights are important to us, and we're committed to finding solutions that work for you. Looking forward to hearing from you. Best regards, Simpro ### 20. One Stop solution for organization needs and optimizing in diversifcation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Simpro?** Simpro, the way they defined the diverisifed service towords the devleopment of overall organization was tremendous. They helped us in win more jobs and , channelized the inventory to minimize cost and targetted towards profit zone. **What do you dislike about Simpro?** Overall simpro support was unremarkable , I would like to suggest need more support towards the improving the cashflow and lean management aspects. These aspects we used the service not up to the mark **What problems is Simpro solving and how is that benefiting you?** Simpro addressed the resource management aspects and cost and profit asepcts helped the organization more towards growth aspects ### 21. New simPRO User **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 11, 2023 **What do you like best about Simpro?** Very fluid flow from creating a customer through to invoicing the job. Being able to customise fields for customer assets and attach engineer site photos to the projects has been a great help to us. Hav come from 12 years on a different CRM system and it's worlds apart **What do you dislike about Simpro?** No major downsides we have come across as yet. Still learning some of the more in depth aspects of it so will find more in the future. Importing catalogues can be a little bit clunky but this is mainly down to it being a new process for us. Once they are set up it's a huge timesaver for us **What problems is Simpro solving and how is that benefiting you?** Speed of producing accurate quotes, split into appropriate cost centres and in a neat and customised format. Being able to send straight from simPRO is very helpful and saves so much time. Cost tracking is also very good and breaks everything down into manageable pieces **Official Response from simPRO O'Toole:** > Hi Adam - We are so happy that you're finding simPRO to be an asset to your business and that it is saving you valuable time. Please feel free to reach out if you need any help as you continue to dive deeper in to simPRO. We're always here to help! Thanks for taking the time to share your review and your kind words. Welcome to the simPRO family. ### 22. Lots of Functionality... Time Consuming to Setup **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Simpro?** Great Project Management and scheduling functionality. Almost everything in one space **What do you dislike about Simpro?** We use QBO as our accounting package, would be great if Simpro allowed Cost Centres to be assigned to each Labour or Catalog item. **What problems is Simpro solving and how is that benefiting you?** Techs are able to log everything from the field on site and the PM can view it almost instantaneously. **Official Response from Simpro Marketing:** > Hello, Thank you for sharing your feedback on Simpro. We're delighted to hear that you appreciate the project management and scheduling functionality, as well as the comprehensive nature of our platform. In response to your concerns about setup times, we're pleased to inform you that we've recently introduced new tools and streamlined processes aimed at simplifying the setup of customer builds. We're confident that these enhancements will significantly benefit our newer community members, making the onboarding process more efficient. It's wonderful to know that Simpro is helping your field technicians log information seamlessly and providing real-time access for your project managers. If you have any more suggestions or feedback, please don't hesitate to reach out. Your insights are invaluable in helping us make Simpro an even more powerful tool for your business. Best regards, Simpro ### 23. Great experience! I **Rating:** 5.0/5.0 stars **Reviewed by:** Pritam R. | Assistant Manager , Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Simpro?** It is the best business management software that empowers trade business and helps to improve business efficiency. **What do you dislike about Simpro?** It lacks the ability to generate views and generate more advanced reports. . **What problems is Simpro solving and how is that benefiting you?** Simpro is helping users to analyze and track the cost associated with each project. ### 24. Very useful job managment program **Rating:** 5.0/5.0 stars **Reviewed by:** DYLAN F. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Simpro?** The most helpful factor of simPRO is the easy of tracking jobs. **What do you dislike about Simpro?** There are some basic functions missing to make scheduling jobs easier, like being able to select multiple jobs at once and schedule them to a technician. **What problems is Simpro solving and how is that benefiting you?** Simpro solves the issue of jobs not being complete. Simpro keeps track of the jobs and make my job and works supervisor easier. Jobs have now stopped being forgotten about and everything gets complete on time and on schedule. **Official Response from Simpro Marketing:** > Hey Dylan, thanks for the awesome review of Simpro! It's fantastic to know that you find the ease of tracking jobs to be the most helpful aspect of Simpro. We understand the importance of having a streamlined system for monitoring job progress. We appreciate your feedback on the scheduling functionality. Being able to select and schedule multiple jobs at once is indeed a valuable feature, and we'll take your suggestion into consideration for future improvements. By solving the issue of incomplete jobs, Simpro aims to make your job and work supervisor easier. We're glad to hear that since using Simpro, jobs are no longer forgotten, and everything gets completed on time and on schedule. Thank you for choosing Simpro and for sharing your positive experience. We're committed to continually improving our program to meet your needs. If you have any more feedback or suggestions, feel free to reach out, or add them to the Ideas Portal. We're dedicated to providing ongoing support and enhancing your experience with Simpro. Best regards ### 25. simPRO is Solid and Affordable **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** When we researched a lot of CRMs, simPRO seemed to provide the best value for our needs. Also, it is constantly evolving and improving. **What do you dislike about Simpro?** We can't easily apply a deposit payment to a service job. **What problems is Simpro solving and how is that benefiting you?** simPRO put our schedule, customer database, catalog, invoicing, and payment system all in an easily accessible platform. **Official Response from Simpro Marketing:** > Hi there, We appreciate your feedback on Simpro! It's wonderful to hear that you find our platform to be solid and affordable, aligning well with your business needs. We are committed to continuous improvement and innovation to ensure that our solution evolves to meet your requirements. Regarding your concern about applying a deposit payment to a service job, we understand how important this functionality can be. Our development team is continually working to enhance the system, and your feedback is invaluable. If you have any more feedback or questions in the future, please feel free to reach out. We're dedicated to providing you with the best possible experience with Simpro. Thank you for choosing Simpro as your business management solution! Best regards, Simpro ### 26. Good system but poor support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** August 24, 2023 **What do you like best about Simpro?** A one stop app for all your business needs including procurement, stock management, estimating, job management, asset management and invoice management. **What do you dislike about Simpro?** The support is very slow to respond. Sometimes taking upto a month so you have to rely on getting advice from other users on the Facebook group. The support has gotten worse this year. **What problems is Simpro solving and how is that benefiting you?** Connecting all departments in one place, stock control, purchasing, estimating, project management, invoicing and reporting **Official Response from Simpro Marketing:** > Hi there, Thank you for your review and valuable feedback. We're pleased to hear that you find Simpro an all-in-one solution for your business needs. We understand your concerns about support response times, and we appreciate your patience. We want to reassure you that we've been making substantial investments in our service and support teams. We've introduced new senior leadership to improve our support functions. Additionally, we are increasing support staff numbers globally to match our growing customer base. Furthermore, we're investing in knowledge systems and customer-facing tools to provide faster and more accurate resolution of issues. We take your feedback seriously and are committed to enhancing your Simpro experience. Thank you for your continued support, and we look forward to delivering even better service in the future. Best regards, Simpro ### 27. Nearly a one stop shop package **Rating:** 4.0/5.0 stars **Reviewed by:** Earl S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** Good at organising work flow etc Adding pics to jobs Asset PMs **What do you dislike about Simpro?** Inventory keeping Assets history reporting Price Getting staff to love it. **What problems is Simpro solving and how is that benefiting you?** Tidy up forms for job sheets etc haven't got back to simpro as too busy and need these forms to ease work load. ### 28. Fire Servicing **Rating:** 4.5/5.0 stars **Reviewed by:** Jordan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Simpro?** That you are able to put down your own times and able to go back into a job when you exit out of it **What do you dislike about Simpro?** Slow sometimes especially at the start of the month when so many jobs come in **What problems is Simpro solving and how is that benefiting you?** He ability to Automatically do your timesheets **Official Response from Simpro Marketing:** > Hi Jordan, Thank you for your review! We're thrilled to hear that you find Simpro's flexibility to input your own times and resume a job when exiting out of it to be valuable features. We understand how crucial automation is in streamlining processes and saving valuable time is t. The ability to automatically do your timesheets in Simpro is designed to empower small to medium businesses like yours, allowing you to focus on what matters most – growing your business and serving your customers. Rest assured that recent impacts on system performance have been taken seriously. Over the last month our team has undertake a major project to migrate our servers to a new vendor to improve Simpro's speed and reliability and ensure a smoother experience for you. If you have any additional feedback or require assistance, feel free to get in touch. We're dedicated to being there for you, providing support at every step of the way. Regards Simpro ### 29. Simpro Review **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** Provided Job costing and keeps pricing updated. **What do you dislike about Simpro?** Jobs are not easy to edit without changing contract value. Catalog does not update till after invoice is recieved. **Recommendations to others considering Simpro:** It is very difficult to set up. Pay a consultant to help with the setup. **What problems is Simpro solving and how is that benefiting you?** Job costing is better **Official Response from Simpro Marketing:** > Thank you for sharing your valuable feedback with us about Simpro. We're thrilled to learn that our platform has significantly improved your job costing and helped you maintain accurate pricing. Thank you for sharing your concerns regarding job editing and catalog updates. We take all user feedback seriously and are actively working on enhancements to address these issues to make your experience smoother. We acknowledge that system setup can be intricate, and we're fully committed to simplifying this process for our users. We have ongoing initiatives aimed at improving the onboarding experience to ensure it aligns seamlessly with your business requirements. Your trust in Simpro means the world to us, and your success remains our top priority. If you have any further questions, suggestions, or need assistance with anything, please don't hesitate to get in touch. We're here to support you every step of the way. Best regards, Simpro ### 30. Could not ask for more **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** Simplicity. The entire system is very user friendly. **What do you dislike about Simpro?** Only one person can accessa ticket at a time. **What problems is Simpro solving and how is that benefiting you?** It hasd been very helpful in improving our workflows between departments. It saves us a lot of time and we can better share information and deliverables. **Official Response from Simpro Marketing:** > Hi there, Thank you for your wonderful feedback about Simpro! We're thrilled to hear that you find the system simple and user-friendy. Regarding the ticket access limitation, we understand your concern. We're continuously working to enhance the system, and your feedback is important to us. Please know that your input will be considered as we plan for future enhancements. It's fantastic to know that Simpro has improved your workflows, saved time, and facilitated better information sharing between departments. If you ever have more suggestions or need further assistance, please feel free to reach out. We're here to support you every step of the way. Best regards, Simpro ### 31. SimPRO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2023 **What do you like best about Simpro?** Easy to use - great for day to day usage. **What do you dislike about Simpro?** Lack of detailed client reporting, field techs sometimes require more infor that what is available to them on the Mobile App. **What problems is Simpro solving and how is that benefiting you?** Keeping update to date with the status of jobs across the country. **Official Response from Simpro Marketing:** > Hello, Thank you for taking the time to provide your feedback on Simpro. We're thrilled to hear that you find our platform easy to use, especially for day-to-day operations. We understand your desire for more detailed client reporting and the need for field techs to have access to information on the Simpro Mobile app. We suggest touching base with your account manager to check your permissions are set up correctly, and that your office team are adding information in the right spots to facilitate this for your field staff’s access. Your success is our top priority, and we appreciate your trust in Simpro. Should you have any further suggestions or questions, please don't hesitate to reach out. We're here to assist. Warm regards, Simpro ### 32. Makes life easier **Rating:** 3.5/5.0 stars **Reviewed by:** Rebecca M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** The ability to have all aspects of a job in one place **What do you dislike about Simpro?** The reporting side is a little confusing and not easy to get exactly what you need **What problems is Simpro solving and how is that benefiting you?** Tracking the costs across different aspects of a job **Official Response from Simpro Marketing:** > Thank you for sharing your thoughts around Simpro. We love that you’ve centralized your jobs and can easily manage them. You can find additional help around running reports in the Help Guides, which can be found here: https://helpguide.simprogroup.com/Content/Welcome.htm ### 33. To expensive for what it offers and what can be done on the app. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** Allows to track all costs on projects easily. Our client base can now be easily quoted on a daily basis. **What do you dislike about Simpro?** It is confusing how to use some features. It doesn't integrate with other apps. You can't customize any report. Initial training was very poor, they really didn't help implement the proper use of the tools on Simpro. **What problems is Simpro solving and how is that benefiting you?** We maintain control of projects from lead to completion, managing costs, and everything on the same app. **Official Response from Simpro Marketing:** > Thanks for taking the time to leave us a review. Sorry to hear in regard to your onboarding experience. We are always looking to improve our customer onboarding and encourage you to reach out to your account manager to discuss this concern. ### 34. Viewing schedules could be easier **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** Scheduling is easy Tracking jobs is simple **What do you dislike about Simpro?** Viewing schedule is difficult Cost centers can be difficult to schedule when the job has multiple **What problems is Simpro solving and how is that benefiting you?** Techs are aware of where they need to be & what their tasks are for the day **Official Response from Simpro Marketing:** > Hi there, Thank you for taking the time to share your feedback on Simpro. We're glad to hear that you find scheduling and job tracking easy and beneficial for your operations. We understand that viewing schedules can sometimes be challenging, especially with jobs that have multiple cost centers. Your input is valuable to us, and we're continuously working to improve the user experience. We'll consider your comments as we make enhancements to the scheduling process. It's great to know that our Simpro Mobile app helps your technicians stay updated about their daily tasks and locations. If you ever have more feedback or need further assistance, please don't hesitate to reach out. We're here to support you in optimizing your scheduling and job tracking. Best regards, Simpro ### 35. Great platform for job management **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** I like the way you raise projects / quotes based on sites rather than individual areas. **What do you dislike about Simpro?** It would be good to have a bit more functionality around quoting for example some tenders may go out to more than one client and would be great to have some kind of entry system for follow ups. Currently i'm using a separate database to keep track of my sale enquiries. **What problems is Simpro solving and how is that benefiting you?** I like the functionality around cost centres ### 36. Extremely good piece of software to keep information. **Rating:** 4.0/5.0 stars **Reviewed by:** Robert D. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2023 **What do you like best about Simpro?** You can now attach photos to the actual job instead of adding them to attachment. **What do you dislike about Simpro?** Sometimes Sim pro will crash without warning, and if you have no signal, it's very hard to use and might end up duplicating photos. **What problems is Simpro solving and how is that benefiting you?** N/a **Official Response from Simpro Marketing:** > Hi Robert, Thanks for your review of Simpro! We’re glad to hear that you're finding it to be a valuable tool for keeping information,and that you like the ability to attach photos to the actual job.This is a feature that we've been working on for a while, and we're glad to hear that you're finding it useful. We understand your concern about the crashes. We've recently moved to a new server provider to address these issues and improve overall reliability. Thanks again for your review! ### 37. A review of SimPRO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Simpro?** Technicians using SimPRO mobile and also ease of invoicing **What do you dislike about Simpro?** Assets do not remain in true order. Can be frustrating. **What problems is Simpro solving and how is that benefiting you?** None if I am honest. I have very few problems with Simpro. ### 38. Streamlined Efficiency for Business Management **Rating:** 4.5/5.0 stars **Reviewed by:** Shrey S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Simpro?** Its user-friendly interface and comprehensive functionality, it enhances efficiency and productivity. **What do you dislike about Simpro?** Less opportiunities for modification and customization. **What problems is Simpro solving and how is that benefiting you?** The software's project management features enable seamless planning and progress monitoring, while its inventory control capabilities ensure accurate tracking and automated replenishment **Official Response from Simpro Marketing:** > Hi Shrey, Thank you for your great review! We're thrilled to hear that you find Simpro's user-friendly interface and comprehensive functionality to be a game-changer for enhancing efficiency and productivity. We appreciate your feedback about modification and customisation. Rest assured, we're continuously working to improve our software. If there are specific examples of what you would like to see added to the roadmap, please add them to the Ideas Portal (you will find a link under the ? symbol on your Simpro toolbar). If you ever need further assistance, please don't hesitate to reach out. Regards, Simpro ### 39. It's acceptable, but believe we are growing out of it as a bussiness **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Simpro?** Onestop for tracking timesheets and loading costs to projects with photos **What do you dislike about Simpro?** Starts to get a burden when wanting to do stuff like accruals etc. **What problems is Simpro solving and how is that benefiting you?** See a snap shot of projects costs and direct billing **Official Response from Simpro Marketing:** > Thanks for your feedback! While we love to hear Simpro is your one stop shop, we want to make sure you’re utilizing the Help Guides to make things easier. You can find those here: https://helpguide.simprogroup.com/Content/Welcome.htm ### 40. Great tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Stephen S. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** Quick qouting to jobs easy to track assets and time **What do you dislike about Simpro?** scheduling not as easy as should be needs to be able drag and drop jobs easier its functionial but there are better options **What problems is Simpro solving and how is that benefiting you?** time tracking and job scheduling **Official Response from Simpro Marketing:** > Hi Stephen, Thank you for sharing your feedback on Simpro. We're glad to hear that you find it quick and efficient for quoting jobs and tracking assets and time. We appreciate your comments about scheduling, and we understand the importance of making this process as intuitive as possible. Your feedback about drag-and-drop functionality is valuable, and we want to let you know that we have scheduling improvements on our roadmap. We're actively working on enhancing this aspect of Simpro to make it even more user-friendly. It's also great to know that Simpro is helping you with time tracking and job scheduling. If you ever have more suggestions or need further assistance, please don't hesitate to reach out. We're here to ensure that Simpro continues to meet your needs and benefit your business. Thanks for being a valued Simpro user! Best regards, Simpro ### 41. It has been great with some delays **Rating:** 4.5/5.0 stars **Reviewed by:** Sandra J. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2023 **What do you like best about Simpro?** I like that its easy to use and helps get work done. **What do you dislike about Simpro?** It glitches a lot, when quotes are sent in a certain format iPhone users arent able to open. **What problems is Simpro solving and how is that benefiting you?** Having a formated quote ready for me **Official Response from Simpro Marketing:** > Hi Sandra, We appreciate your feedback. It's great to hear that you find Simpro easy to use and a helpful tool for getting your work done efficiently. Regarding the issue with quotes not opening correctly on iPhones, this is certainly something we take seriously. We apologize for any inconvenience this may have caused you, and your input helps us identify areas that need attention. If you encounter any more issues or have further feedback to share, please don't hesitate to reach out to our support team. Your insights are invaluable in helping us enhance your Simpro experience. Thank you for choosing Simpro as your business solution. Best regards, Simpro ### 42. simPRO is a powerful solution but difficult to start from scratch with a larger business **Rating:** 4.0/5.0 stars **Reviewed by:** Evan C. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Simpro?** Accountability. Tracking customers from start to finish and logs taht record everything. **What do you dislike about Simpro?** Still not very intuiutive and canned reports leave a lot to be desired. **What problems is Simpro solving and how is that benefiting you?** Ability to track customers from start to finish. ### 43. Simpro review **Rating:** 3.5/5.0 stars **Reviewed by:** Alex F. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2023 **What do you like best about Simpro?** It is easy to use and very user freindly. **What do you dislike about Simpro?** Sometimes it is difficult to navigate through pages. **What problems is Simpro solving and how is that benefiting you?** It solves scheduling issues by allowing us to allocate more than 1 engineer to each job. **Official Response from Simpro Marketing:** > Hi Alex, thank you for your Simpro review! We're thrilled to hear that you find our system easy to use and user-friendly. Regarding navigation, we're always striving to improve the user experience. If you have any specific feedback on the areas that you find challenging to navigate, we'd love you to share your suggestions on the customer Ideas Portal. Your input is valuable in helping us enhance our platform. We're delighted that Simpro has been beneficial in solving your scheduling issues, allowing you to allocate multiple engineers to each job. Our goal is to provide you with a comprehensive solution that streamlines your operations and boosts efficiency. If you have any more feedback or need assistance with anything, please don't hesitate to reach out. We're here to support you every step of the way. Thank you for being a part of the Simpro community! Best regards, Simpro ### 44. User friendly job management system **Rating:** 4.5/5.0 stars **Reviewed by:** Adrian C. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Simpro?** Simpro is a great tool for job management. It's ever evolving and moving with the times. **What do you dislike about Simpro?** Simpro mobile. No where near as good as Connect **What problems is Simpro solving and how is that benefiting you?** Keeps track of jobs and staff ### 45. Safety Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2023 **What do you like best about Simpro?** easy to use, simple platform, alot of features, customizable platform, ease of implementation **What do you dislike about Simpro?** so far I like everything no complaints here **What problems is Simpro solving and how is that benefiting you?** able to keep everything we need in one platform, reports, mobile, invoices, billing **Official Response from Simpro Marketing:** > Hello, Thank you for taking the time to share your thoughts on Simpro. We're thrilled to hear that you find our platform easy to use, customizable, and packed with features. It's fantastic that you have no complaints; we aim to provide a seamless experience for our users. We're pleased to know that Simpro is helping you consolidate everything you need into one platform, from reports and mobile capabilities to invoices and billing. If you ever have questions or need assistance with any aspect of Simpro, please feel free to reach out. We're here to support your success. Best regards, Simpro ### 46. Right product for us **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about Simpro?** We like that it is user friendly, that when you do a PO it automatically allocates the expense to the job with a mark-up and you can track jobs easily **What do you dislike about Simpro?** Downside for us, is that the timesheets don't go across to our Payroll system **What problems is Simpro solving and how is that benefiting you?** Their have been many improvements in simpro since we started nearly 2 years ago. The ease of using the software, it has reduced the amount of paperwork. **Official Response from Simpro Marketing:** > Hi there, Thank you for your review! We're delighted to hear that Simpro has been the right product for your business. It's great to know that you find Simpro user-friendly and appreciate its features like automatic expense allocation and job tracking. We designed Simpro to simplify your workflow and enhance your job management experience. Regarding timesheets not going across to your payroll system, we have a strong timesheet integration with Xero and a CSV export option for MYOB. You can learn more about these features at https://helpguide.simprogroup.com/Content/Service-and-Enterprise/Timesheets.htm. We are dedicated to providing seamless integrations to streamline your payroll processes and encourage you to share your feedback in the customer Ideas Portal. If you have any further suggestions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way. Best regards, Simpro ### 47. Great System! **Rating:** 5.0/5.0 stars **Reviewed by:** Vitaliy K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Simpro?** Very good system and easy to master. Can do just about everything with this one CRM. **What do you dislike about Simpro?** It goes down more often than we like and sometimes experiences slowdown. **What problems is Simpro solving and how is that benefiting you?** All in one platform **Official Response from Simpro Marketing:** > Hi Vitaliy Thank you for your positive review! We're delighted to hear that you find Simpro to be a great and versatile system that covers a wide range of your needs. We understand that system downtime and occasional slowdowns can be frustrating. Please rest assured that we continuously work to improve our infrastructure and enhance system stability. In fact, we've recently migrated our servers to AWS to provide better performance, and we're committed to ensuring a smoother experience for our users. We appreciate your business and are committed to providing you with a seamless and efficient experience. If you have any further feedback or need assistance with anything related to Simpro, please don't hesitate to reach out. We're here to support you! ### 48. Capable of excellence but a bit clunky **Rating:** 3.0/5.0 stars **Reviewed by:** Jordyn E. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Simpro?** Simpro is an excellent product to use as a job management system in our electrical business. It is able to perform many tasks within the product and fulfills many needs of our business. The project management and stock management are excellent features that have helped make our business run smoother. **What do you dislike about Simpro?** SImpro has a lot of features that are designed to service a variety of industries. Although this is very helpful, it also makes the platform feel clunky and simple features can be overlooked. Furthermore, the pricing structure could be improved. Currently, they have a paid license for either the mobile edition or the enterprise edition. I would suggest creating a third license between the mobile and enterprise license for workers who need access to some parts of Simpro but not the entire enterprise edition. For example, instead of having to pay 600% of the mobile price to give them access to additional information, perhaps there could be a middle price. **What problems is Simpro solving and how is that benefiting you?** Simpro is great at helping our business quote, record jobs, invoice and receive payment for our work. It has a large range of features that can handle most aspects of the business; however workarounds may be needed to utilize these features in the unique environment of individual businesses. **Official Response from simPRO:** > Thank you for taking the time to share your thoughts and feedback on our software. We are happy to hear that simPRO is helping you manage your business efficiently. We are currently evaluating how to better tailor our software packages to individual businesses based on their specific needs and wants. Your feedback is extremely helpful and will be passed onto the product department for their consideration. Please feel free to reach out to us directly with any other ideas or suggestions on how we can improve. Your satisfaction is our goal! Thanks for allowing simPRO to help manage and grow your business. ### 49. All-In-One Field Service Management Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about Simpro?** Helps manage every job from start to finish. **What do you dislike about Simpro?** Occasional issues with Quick Books integration. **What problems is Simpro solving and how is that benefiting you?** It helps us manage all our field service needs all in one software. **Official Response from Simpro Marketing:** > Hello, Thank you for taking the time to provide your feedback on Simpro. We're delighted to hear that our all-in-one field service management software is effectively helping you manage every aspect of your jobs. Your feedback regarding our accounting package integrations is important to us. We encourage you to reach out to your local support team to discuss your occasional issues with QuickBooks integration. Your input will help us make necessary improvements. We're pleased that Simpro is serving as a unified software platform to manage all your field service needs. We remain dedicated to equipping you with the tools necessary to streamline your operations and enhance efficiency. If you have further feedback or any questions, please don't hesitate to reach out. Your success is our priority. Best regards, Simpro ### 50. Simpro has improved our stock tracking, job tracking and quoting experience **Rating:** 4.0/5.0 stars **Reviewed by:** Rhys L. | Project Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2022 **What do you like best about Simpro?** Simpro has easy to navigate and well laid out menu's. Software is modern. I like the ease of putting costs together when quoting as it is simply a few clicks and you have the parts/labour in the job and can update prices easily. Breakdown of quotes and jobs into cost centres makes it easier to determine where the costs are and makes it easier for other staff to understand how costs and labour are broken down. Duplicating quotes and jobs is helpful and time saving. Stock tracking is good compared to our seemingly non-existent previous system, makes it easier to locate items in the factory. **What do you dislike about Simpro?** Search function can be a bit difficult to use at times. If the item you are searching for is not input in the correct order then it won't return a result. EG if I an item is on our system as '50mm copper bend' and I search 'copper bend 50mm' then the system will not find it. Some form generation can also be a bit more time consuming than required to correct. If I have multiple cost centres for instance with a description on the main summary screen then the quote for instance will generate the pricing breakdown for each cost centre with the main summary description repeated for each cost centre. **What problems is Simpro solving and how is that benefiting you?** Our stock was difficult to track and find in our factory before Simpro. Our method of doing this was inaccurate as we didn't have everything listed and locations logged. Simpro allows us to easily input locations, view stock levels and see if we have the item on order quite easily. We are now able to keep on top of our stock levels, see where stock is being allocated to and find it in the factory more quickly. **Official Response from simPRO:** > Hi Rhys, Thank you for taking the team to leave this review. We sincerely appreciate your input, and are thrilled to hear that simPRO has helped to improve the efficiency of your business operations. We also greatly appreciate your feedback in regards to the search functionality. We love to hear from our customers, and always like to implement the changes to our software that would benefit our customers. If you have an idea to improve how you use simPRO, you can submit an idea in the Ideas Portal for the simPRO Product Team to review and consider for future releases, as well as for other simPRO users to view, vote for, and comment on. Thank you again! ## Simpro Discussions - [Your drop down list of industries served does not cover | Maintenance / Fire etc](https://www.g2.com/discussions/your-drop-down-list-of-industries-served-does-not-cover-maintenance-fire-etc) - 1 comment, 1 upvote - [Can you make it search anything within the job details field?](https://www.g2.com/discussions/can-you-make-it-search-anything-within-the-job-details-field) - 1 comment, 1 upvote - [How is simPRO better than their competitors (or most others in their market)?](https://www.g2.com/discussions/how-is-simpro-better-than-their-competitors-or-most-others-in-their-market) - 1 comment, 1 upvote - [What makes simPRO a leader in this space?](https://www.g2.com/discussions/what-makes-simpro-a-leader-in-this-space) - 1 comment, 1 upvote - [How technical do users need to be to use the software?](https://www.g2.com/discussions/how-technical-do-users-need-to-be-to-use-the-software) - 1 comment, 1 upvote - [View Simpro pricing details and edition comparison](https://www.g2.com/products/simpro/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-05-29+23%3A53%3A25+-0500&secure%5Bsession_id%5D=56aba0b2-3cba-4a50-93b4-1fc983c8e2e6&secure%5Btoken%5D=8aa7e4297010a300def836244447e7a230454a57ec36df2f33bb57400c45435b&format=llm_user) ## Simpro Integrations - [Xero](https://www.g2.com/products/xero/reviews) ## Simpro Features **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Workflow Management** - Proposal Generation - Integrations **Data Gathering** - Cost Calculators - Enterprise Search - Multiple Input Formats **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Job Costing** - Access to Cost Databases - Digitizing Quantities - Work Breakdown Structure (WBS) **Bid Generation** - Collaborative Editing - Automated BoQs and BoMs - Versioning - Integration with Estimating Software **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Simpro Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (351 reviews)