G2 reviewers report that Jobber excels in user satisfaction, boasting a significantly higher overall score compared to Simpro. Users appreciate the intuitive design and ease of use, with one reviewer highlighting the software's scheduling tool and CRM features as standout elements that enhance daily operations.
According to verified reviews, Jobber's implementation process is notably smoother than Simpro's. Users have praised Jobber for its quick onboarding and user-friendly interface, making it easier for small to medium-sized businesses to get started without extensive training.
Users say that Jobber's customer support is highly responsive and helpful, which is a crucial factor for many businesses. In contrast, while Simpro's customer success team is described as helpful, the overall support experience does not match the level of satisfaction reported by Jobber users.
Reviewers mention that Jobber's mobile app is a significant advantage, allowing staff to stay organized by easily viewing their schedules and clocking in. This feature is particularly beneficial for field service teams, whereas Simpro users have not highlighted a comparable mobile experience.
According to recent feedback, Jobber's ability to meet the needs of small businesses is evident, with 87.4% of reviews coming from this segment. Users find it to be an all-in-one solution that effectively integrates various functionalities, while Simpro, with a smaller percentage of small business users, may not cater as effectively to this market.
G2 reviewers highlight that Jobber's invoicing capabilities are robust, with users noting the ease of generating invoices and tracking payments. In contrast, while Simpro offers invoicing features, users have reported that they are not as seamless or user-friendly as those found in Jobber.
Pricing
Entry-Level Pricing
Jobber
CORE
Starting at $29.00
1 User
Essential tools to help build and grow your home service business.
1 user
Schedule and manage jobs from anywhere to Manage jobs from anywhere
simPRO was created by trade contractors, for trade contractors. Our solutions are best for commercial and residential businesses in the field service...Read more
How does this software benefit them?
1 Comment
Official Response from Simpro
simPRO helps you organize and automate your processes to maximize profitability.
With cloud-based solutions for your office and mobile apps for your...Read more
How technical do users need to be to use the software?
1 Comment
Official Response from Simpro
Our implementation consultants, customer success and customer support teams ensure that you always have the help you need from the initial setup stage to...Read more
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