Simpro is very easy to use for both office staff and staff on the road, as well as for customers who can do things like pay an invoice online via the Stripe integration.
Overall, the system’s performance is excellent and we experience almost no downtime. On the rare occasions we do have issues, we’ve found the technical support team is always on hand to help resolve them.
We’ve also just implemented one of the newer Simpro Just Ask modules, which uses the latest AI tech to interrogate the database.
Another thing I really like about Simpro is the per-user pricing: you can add or remove licences as needed with a simple click of a button within the software. Review collected by and hosted on G2.com.
Overall, Simpro is a very good product. However, because its AI integration is still very new, it’s still developing, which means it may not yet be able to do everything you want it to do right now. It also has a 24-hour delay on the data you can view through the AI. Review collected by and hosted on G2.com.



