Simpro Reviews & Product Details

The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards.

Product Website

Seller

simPRO Software

Discussions

Simpro Community

Languages Supported

English, Spanish

Overview by

Simpro Marketing

Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

View More Pricing Information

Simpro Integrations

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Verified by Simpro

Simpro Media

Simpro Demo - Work.Smarter. With Simpro!

Simpro is the AI-first operating platform for residential and commercial trades. We simplify complex workflows and help contractors double their profitability with advanced automation across scheduling, quoting, compliance, and field service management. The trades build the world. Simpro builds t...

Simpro Demo - Track and Manage Inventory Without the Headache

Bring calm to the chaos of managing inventory. Quickly order stock, control inventory and better manage your warehouse.

Ready to crush the competition? Our Simpro Premium field service project management software and mobile apps can help you not only win more business, but also maximise job profitability.

Lean into the power of time-saving automation and digital shortcuts with effective people and resource management, including job scheduling, customer management and simple communication tools.

Simpro Demo - One Field Service Mobile App To Improve Efficiency

Simpro Mobile allows staff to simplify job management in the field. Field staff can access assigned jobs, site history, customer details, job notes and other information needed to complete a job. The information is then communicated to the office in real-time.

Official Downloads

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Voice of the Trades Survey Report - Challenges Trade Industry Professionals Faced in 2022

Business reporting for trade contractors in the digital age.

Unlocking the secrets of efficient job management.

Simpro Reviews (388)

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Geoff L.

Small-Business (50 or fewer emp.)

6/21/2023

"Simple yet detailed"

5/5

What do you like best about Simpro?

The general overview and look of the software. Along with the easy-to-use features.

I have been using Simpro for over 15 years now, and I can't see myself using any other estimating software. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Downsides seem to be the new take-off tool. Although it is a good feature, it is still very clunky and hard to use. Maybe that is because I'm so used to the paper-based way of doing takeoffs. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Geoff,

Thank you for your fantastic 5-star review of Simpro! We truly appreciate your loyalty and trust in our software throughout the past 15 years.

We understand that transitioning to using Takeoffs with Simpro might have had its challenges. To assist you further, we have a free training module available in our Learning Toolbox specifically focused on Takeoffs. You can access it here: https://learning.simprogroup.com/catalog/v2/Details.aspx?type=course&id=502. We also encourage you to share more detailed feedback on the Ideas Portal, where you can provide suggestions on how we can refine and improve the Takeoffs feature to make it more intuitive and user-friendly.

We're delighted to hear that Simpro has been instrumental in streamlining your quoting and work processes. The reminders for due invoices and expiring quotes are among the key benefits of our software. By keeping you informed and enabling proactive follow-ups with clients, Simpro plays a crucial role in ensuring a healthy cash flow for your business.

Thank you for choosing Simpro and being part of our journey for the past 15 years. We remain dedicated to continuously enhancing our software to meet your evolving needs. If you have any further suggestions or require assistance, please don't hesitate to reach out to our dedicated support team.

Best regards,

Simpro

Steve F.

Small-Business (50 or fewer emp.)

10/4/2023

"Simpro"

4.5/5

What do you like best about Simpro?

Scheduling, project management, eforms, API to other software, support is now much better. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Price, plus intermittent slow performance, Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello Steve,

Thank you for sharing your thoughts on Simpro. We're delighted to hear that you find value in our scheduling, project management, eForms, API integration capabilities, and have noticed improvements in our support.

Regarding your concern about pricing, we understand that it's an important consideration, and we continually work to provide competitive pricing for the value we offer. Additionally, we appreciate your feedback about intermittent performance issues, and we want to assure you that we're addressing this by investing in server infrastructure improvements, including our recent migration to AWS. This move is aimed at enhancing the overall performance and reliability of Simpro.

It's fantastic to know that Simpro has helped streamline your operations and reduce the need for office staff, ultimately improving your efficiency and reducing costs. If you have any more suggestions or questions, please feel free to reach out. Your success with Simpro is our priority.

Best regards,

Simpro

Jada K.

Small-Business (50 or fewer emp.)

10/12/2023

"Simpro"

3.5/5

What do you like best about Simpro?

It is one of only a few that offers both inventory tracking on multiple storage devices without having to duplicate part numbers as well as allows us to assign different mark up rates at the customer level. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The mobile app is meant only for techs in the field but as the office administrator it would be very helpful to have an app or at least mobile ready website that has the same functionality as SP Enterprise on a desktop. Review collected by and hosted on G2.com.

Jr Q.

Reports Analyst

Mid-Market (51-1000 emp.)

7/18/2023

"Simpro: Very beginner-friendly Project Management App"

5/5

What do you like best about Simpro?

Simpro is very easy to use. Been using simPro for a month already, and most of it are self-explanatory and the good thing is there are self-paced training for it. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

If there's one thing I don't enjoy in simPro, that would be the limited option for simultaneous filtering. Though you can filter as much, it's just that there's a limit. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Thanks for your review of Simpro Jr! We’re glad to hear that you're finding it easy to use, and that the self-paced training through our Learning Toolbox has been helpful.

We understand your concern about the limited option for simultaneous filtering. We're always looking for ways to improve Simpro, so I'll pass your feedback along to the product team. You can also add any specific suggestions you have for how Simpro can improve to the Ideas Portal, which you can navigate to from the ? drop down on the Simpro toolbar.

It’s also great to hear Simpro is helping you to extract necessary data and generate reports that are essential to your business.

Thanks again for your review!

Best Regards,

Simpro

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

10/12/2023

"Easy User Interface, good for individual job management"

3.5/5

What do you like best about Simpro?

* Visibility of everything related to the job - Costs, revenue

* Quoting with takeoffs

* Customer rank reports Review collected by and hosted on G2.com.

What do you dislike about Simpro?

* Some reports are not available such as a churn report

* maintenance planner has limitations, which requires Excel spreadsheets to ensure services aren't missed

* Timesheet management for employee pays, when a 24hr business with many different rosters

* Training - Need to rely on 3rd party consultants Review collected by and hosted on G2.com.

Jennifer C.

Small-Business (50 or fewer emp.)

5/25/2023

"Great customizable service software!"

5/5

What do you like best about Simpro?

You can customize a ton of information regarding your customers and job sites. There are a ton of add-ons and being able to talk to Quickbooks is a must! Review collected by and hosted on G2.com.

What do you dislike about Simpro?

The few downsides are being limited to what technicians can see in the field on the application itself. Also, some areas are limited to being able to see things at a glance. Review collected by and hosted on G2.com.

What problems is Simpro solving and how is that benefiting you?

The Submit an Idea portal is a great asset for giving ideas on how the software can be improved and knowing what is being worked on. It has helped us maintain our customer base and increase productivity by not running around in circles and constantly inputting the same information over and over again. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Jennifer,

Thank you for your amazing review of Simpro on G2! We truly appreciate your feedback and are thrilled to hear about your experience with our platform.

We understand that every business has unique needs, and our goal is to provide a flexible platform that adapts to those requirements. Being able to customize the information about your customers and job sites is essential, and we're glad that Simpro has been able to meet your needs in this regard.

We're also thrilled to hear that our Ideas Portal has been a great asset ‘to you. We believe in involving our customers in shaping the future of our software, and your ideas and suggestions are invaluable to us. By aligning our efforts with your needs, we've been able to deliver on numerous ideas, including 84 in 2022! It’s great to know that by aligning our efforts to your needs, we’ve helped maintain your customer base and increase productivity by eliminating redundant data entry tasks.

We appreciate your honest feedback regarding the limitations technicians may face in the field when using the application. Ensuring that technicians have access to all the necessary information for efficient job execution is a top priority for us. We're continuously working on improving our mobile app to provide a seamless experience and ensure that technicians have access to the key details they need. Your input is invaluable, and we'll take it into consideration as we enhance the user experience further.

Finally, we're glad to hear that our add-ons, including seamless integration with QuickBooks, have brought value to your workflow. We understand the importance of a comprehensive ecosystem that enables smooth communication between different tools, and we're committed to providing you with a seamless experience.

Once again, thank you for your amazing review and for choosing Simpro. We're dedicated to continually improving our platform based on your feedback and providing you with an exceptional experience. If you have any further suggestions or ideas, please don't hesitate to share them. We're here to support you every step of the way.

Verified User in Maritime

Small-Business (50 or fewer emp.)

10/4/2023

"Good software for managing inventory"

3.5/5

What do you like best about Simpro?

The training modules have come a long way since the beginning and are very helpful. There are a lot of different integrations that Simpro plays well with. We use the software daily and it does a good job of being a central place for us to run our business out of. It integrates well with our guys out in the field. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Nothing major, but customer support takes quite a while to respond. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello,

Thank you for sharing your thoughts on Simpro. We're pleased to hear that you find our training modules helpful and that Simpro serves as a central hub for running your business efficiently. It's great to know that our integrations work well for your field operations.

We appreciate your feedback about customer support response times. We want to assure you that we are rapidly expanding our support staff to better match our growth, and we are continuously working to improve our service in this regard.

It's good to hear that Simpro is helping with inventory management, field service management, and mobile forms for your business. If you have any further suggestions or feedback, please feel free to reach out. We're here to assist you.

Best regards,

Simpro

Yihang L.

Mid-Market (51-1000 emp.)

7/17/2023

"It is not very user friendly."

2/5

What do you like best about Simpro?

It can be used as an estimating tool, and generate quotes. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

1. It's not user-friendly, many people can't figure out how to do some basic tasks in simPRO.

2. Some functions are not very useful.

3. Notifications stack up after a short while, but nobody cares and reads them. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Dear Yihang

Thank you for sharing your feedback with us. We truly value your input, and we want you to know that we are here to support you.

We apologise for any difficulties you've encountered with Simpro's user-friendliness. Our goal is to provide an intuitive and efficient platform, and we take your concerns seriously. Your feedback about certain functions and notifications is essential in our ongoing efforts to enhance the user experience.

We genuinely care about your experience with Simpro, and we encourage you to reach out to our account management team. They are eager to assist you, address your concerns, and provide any additional support needed.

Thank you for choosing Simpro, and we look forward to working together to improve your experience with our software.

Regards

Simpro

luke j.

Mid-Market (51-1000 emp.)

7/21/2023

"Good but hard to carry out multiple tasks."

4/5

What do you like best about Simpro?

Colours for job status make the jobs easily aviewable of their status. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

It is a one screen interface. I owuld like it that i can use one screen for my list and the second is an active task page. so when i click a job from a lsit on my left site it loads the job on my right side so i can continue to review jobs on the list and not keep reloading the list. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hi Luke,

Thank you for your review of Simpro! We're glad to hear that you find the color-coded job statuses helpful for easily viewing the status of your jobs.

Your feedback about the interface is valuable to us. We understand the need for multi-tasking and efficient job management. Our team is continuously working on enhancing the user experience. We'll take your suggestion into consideration as we plan future updates.

Simpro is designed to streamline job management and cost visibility, and we're pleased to know it has been beneficial to you in that regard.

If you have any further feedback or need assistance, please don't hesitate to reach out to our support team. We're here to ensure you have a smooth experience with Simpro and make the most of our platform's features.

Best regards,

Ben E.

Small-Business (50 or fewer emp.)

10/2/2023

"Bit hard to get some information, but overall ok"

3/5

What do you like best about Simpro?

It is linked to Xero. It's a good tool for separating jobs. Review collected by and hosted on G2.com.

What do you dislike about Simpro?

Unable to export some information, which would help on the financial side of things for people without access to linked accounting software. Review collected by and hosted on G2.com.

Response from Simpro Marketing of Simpro

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Hello Ben,

Thank you for taking the time to share your thoughts about Simpro. We're pleased that you find our integration with Xero helpful and that our platform serves as a valuable tool for job separation.

We understand your concerns regarding the export of certain financial information. You might want to explore creating custom dashboards in BI Reporting. These dashboards can provide a comprehensive view of your financial data, allowing for better insights and analysis. Our professional services team can work with you to get these working effectively if you need help getting them set up.

If you have any further suggestions or questions, please feel free to reach out. We're here to assist.

Best regards,

Simpro