# Simpro Reviews **Vendor:** Simpro **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 392 ## About Simpro The Trades' Edge Starts Here: Simpro is the AI-First Operating Platform built to eliminate complexity, unlock clarity, and double contractor profitability. Contractors deserve a platform that works as hard as they do. Simpro brings operational control to every job, team, and dollar, transforming chaotic workflows into lasting success. Trusted by over 250,000 trades professionals, our all-in-one solution integrates: • Profitability Reimagined: Real-time job costing, faster quoting (up to 10X quicker), and integrated payments to drive healthier cash flow. • AI-First Advantage: Automation and AI Mobile Work Notes that remove manual work and errors, giving your crew a competitive edge. • Operational Control: Centralized scheduling, inventory, and asset tracking from Quote to Cash—all under control. From small-to-midsize businesses to large enterprises, Simpro turns complexity into profit and makes contractors the most profitable, tech-enabled operators in the economy. More meaningful work. More business rewards. ## Simpro Pros & Cons **What users like:** - Users find Simpro remarkably **easy to use** , simplifying tasks even for less tech-savvy employees while offering rich features. (7 reviews) - Users value the **effective data management** in Simpro, enhancing workflow and reducing errors through a unified system. (5 reviews) - Users value Simpro's **user-friendly interface and comprehensive features** , enhancing workflow and supporting all employee skill levels. (5 reviews) - Users value the **efficiency** of Simpro, enjoying a seamless workflow from quote creation to job completion. (4 reviews) - Users value the **centralized system** of Simpro for promoting efficiency and reducing errors across various operations. (3 reviews) - Users commend the **quick and comprehensive customer support** from Simpro, enhancing their overall experience with the software. (3 reviews) - Invoicing (3 reviews) - Project Management (3 reviews) - Scheduling (3 reviews) - Useful (3 reviews) **What users dislike:** - Users find the **complexity** of Simpro overwhelming, especially when managing tasks and features initially. (4 reviews) - Users find the **complex setup** of Simpro challenging, requiring significant time and training for effective use. (3 reviews) - Users find the **difficult learning curve** of Simpro overwhelming, complicating the setup and training processes. (3 reviews) - Users find the **learning curve steep** , with complexity in setup and navigating numerous features and functions. (3 reviews) - Setup Difficulties (3 reviews) - Setup Issues (3 reviews) - Users find that **improvement is needed** in onboarding and training due to the software's complexity and setup requirements. (2 reviews) - Learning Difficulty (2 reviews) - Setup Difficulty (2 reviews) - Users find the **slow performance** of Simpro frustrating, hindering efficiency in completing even simple tasks. (2 reviews) ## Simpro Reviews ### 1. makes work load more efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** keeps track of everything in one place, easy to look up information **What do you dislike about Simpro?** the way purchase invoices go on could be simpler **What problems is Simpro solving and how is that benefiting you?** keeping track of when contracts run out as you get an instant notification ### 2. Finance Director **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Simpro?** The organization and audit trail keeping **What do you dislike about Simpro?** Have issues with the Request for Claims in that they don't show a breakdown of the project **What problems is Simpro solving and how is that benefiting you?** Scheduling engineers works is much improved to our old system ### 3. I find it very easy to use and user friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Its easy to find jobs, when looking for them, easy to invoice and check payments from customers. **What do you dislike about Simpro?** The fact that you can put pictures in the assets from the mobile **What problems is Simpro solving and how is that benefiting you?** Lets you work out if you have made a profit on jobs ### 4. Fun and exciting **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Ability to work anywhere as the program is in the cloud **What do you dislike about Simpro?** Some features are unavailable to me as my admin controls my level of access **What problems is Simpro solving and how is that benefiting you?** Our technicians job reports getting wiped mysteriously at times, after they have inputted all of the information. ### 5. Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Management Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2021 **What do you like best about Simpro?** Electronic system, can manage jobs and schedules. **What do you dislike about Simpro?** Some features missing, wish the system could do a few extra functions. **Recommendations to others considering Simpro:** Ease of use **What problems is Simpro solving and how is that benefiting you?** turn around time with jobs and getting paperwork out to clients ### 6. Simpro Review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 13, 2021 **What do you like best about Simpro?** all in one solution that is easy to use. **What do you dislike about Simpro?** the cost for multiple user lic is very expensive **What problems is Simpro solving and how is that benefiting you?** material lists work well for each job ### 7. Great system in many ways but quite clunky in others **Rating:** 3.0/5.0 stars **Reviewed by:** Ben S. | Solar Surveyor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Simpro?** Scheduling system is clear and easy to use **What do you dislike about Simpro?** On site functionality (app) isn;t very useful **Recommendations to others considering Simpro:** Remember to save your work regulalry **What problems is Simpro solving and how is that benefiting you?** Quoting and job scheduling ### 8. Ease of use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Simpro?** Easy to plan and keep track of projects. **What do you dislike about Simpro?** Nothing, simpro is simple and easy to use **Recommendations to others considering Simpro:** Easy to use and straight forward. **What problems is Simpro solving and how is that benefiting you?** I havnt had any problems using simpro ### 9. Excellent choice **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about Simpro?** Very easy to set up and use and very intuitive. **What do you dislike about Simpro?** The mobile side is less intuitive and more fiddly. **What problems is Simpro solving and how is that benefiting you?** We have full visibility of all quotes and jobs as well as having a clear picture of productivity. ### 10. User friendly system and excellent customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Safety | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** Job management is really easy with simpro **What do you dislike about Simpro?** Accounts side of things, i prefer using Quickbooks **Recommendations to others considering Simpro:** Perfect for job management, quotes, invoices and reports **What problems is Simpro solving and how is that benefiting you?** Managing jobs and working out the cost and profit/loss of each job ### 11. Great product, very user friendly and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** The clarity on jobs in terms of hours and materials **What do you dislike about Simpro?** I wish there was a health & Safety integration **Recommendations to others considering Simpro:** Get it - you won't regret it! **What problems is Simpro solving and how is that benefiting you?** Trying to get everything under 1 umbrella ### 12. SimPRO **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Simple and easy to use, with walk through's and help guides. Manageable **What do you dislike about Simpro?** That scheduling of activities merges the notes instead of having individual meetings at different times **What problems is Simpro solving and how is that benefiting you?** Supplier management and produces ### 13. SimPro evaluation **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Comprehensive for job creation, tracking and invoicing **What do you dislike about Simpro?** Limited ability to customise various aspects of SimPro to a particular/individual business model **What problems is Simpro solving and how is that benefiting you?** SimPro allows us to keep all business processes in one place ### 14. Easy to use, simple processes and helpdesk always great at assisting with issues **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2021 **What do you like best about Simpro?** Ease of scheduling and keeping track of technicians **What do you dislike about Simpro?** Sometimes some of the ways to do things can be a bit long winded, there could be short cuts **What problems is Simpro solving and how is that benefiting you?** Time management ### 15. Great management app, used for a national company. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** Simple and effective. App is very easy to use for both sales and connect **What do you dislike about Simpro?** unable to geofence and auto timesheets would be very helpful **What problems is Simpro solving and how is that benefiting you?** Efficiency and control of quotes and jobs ### 16. Internal Accountant and Contract Administrator **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** The layout and information provide by SimPRO. Easy to read and understand. **What do you dislike about Simpro?** the schedule section is not too user friendly **Recommendations to others considering Simpro:** update the function of scheduling **What problems is Simpro solving and how is that benefiting you?** Client and asset management ### 17. Great Software for Trade Companies **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Very easy to use application on any device like Android, IOS and Windows **What do you dislike about Simpro?** Stops working and crashes intermittently on Android **Recommendations to others considering Simpro:** Yes Definitely recommend **What problems is Simpro solving and how is that benefiting you?** All of our problems being resolved ### 18. Perfect system to use for electrical **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** Customer friendly, easy to use and to set up **What do you dislike about Simpro?** Project cost are difficult to understand **What problems is Simpro solving and how is that benefiting you?** We can see how much roughly materials cost and how much labour etc ### 19. the system is focused on reactive/ project works, the planed maintenance side requires improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Simpro?** I like the project quote and App. These have some excellent features EG: logging quotes and jobs. **What do you dislike about Simpro?** I have issues with the planned maintenance side requires vast improvement, The way there is no planner, it is a report. there is no proper reports on the system. FSG20 compatibility is required **What problems is Simpro solving and how is that benefiting you?** Reporting on-site visit, legislation paprerwork. **Official Response from simPRO:** > Hi there, thank you for your feedback and details regarding your experience with simPRO. Your input is very important to us, and we appreciate the insight you have expressed. We are saddened to hear that you had a negative experience with our software. It is our number one prioritize to make sure that our customers are taken care of. Please reach out to local support so that they are able to assist you with any of these problems. ### 20. Excellent Job Management Software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** This software makes invoicing easy, and with its new update to invoicing, it clearly shows what is left outstanding. **What do you dislike about Simpro?** When modifying a job, it doesn't tell you what was changed, just that a modification happened. It would be good if it stated what was changed. **What problems is Simpro solving and how is that benefiting you?** Tracking of hours spent at a specific job. ### 21. Simpro review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** The job cost analysis. Stock inventory management. And the labour cost feature **What do you dislike about Simpro?** Initial setup time and inventory setup. Setup cost **Recommendations to others considering Simpro:** It's good **What problems is Simpro solving and how is that benefiting you?** Job profitability ### 22. Great Quality **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2021 **What do you like best about Simpro?** We use a majority of the features within simPRO, and are delighted with how flawlessly the system works—very few issues. **What do you dislike about Simpro?** There was an issue between syncing simPRO to QuickBooks; however, the team worked diligently to fix it! **What problems is Simpro solving and how is that benefiting you?** There are many benefits as far as assigning things to certain jobs and keeping cost centers organized and easy to understand for invoicing! ### 23. Love the fact all jobs are in one system so nothing gets lost when it use to be all paperwork **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** That all jobs created sit in simpro - everything use to be paper and jobs would get lost or purchase orders missing **What do you dislike about Simpro?** If we do a report you cant click on the dollar figure to see breakdown **What problems is Simpro solving and how is that benefiting you?** Keeping track of jobs and retentions. Not invoicing jobs out without all costs as PO show what is due to come in ### 24. GBSSX **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2021 **What do you like best about Simpro?** It is a reasonable package that covers most things we do. **What do you dislike about Simpro?** The amount of changes and often when they make changes they create other problems that they have not found during beta testing and are often slow to fix these. **What problems is Simpro solving and how is that benefiting you?** scheduling of jobs, quoting. ### 25. Good for Accounts. Need improvement on data presentation. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** I like how easy to use Simpro is. It is esy to create a job, view progress and then finally invoice. **What do you dislike about Simpro?** Data cannot be presented in a more creative way, such as dashboards or graphs. **What problems is Simpro solving and how is that benefiting you?** Project management. It is easy to create stages and then look at a progress life of a project. ### 26. SimPRO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** SimPro has given us the visibility we need and streamlined our processes while increasing our productivity **What do you dislike about Simpro?** There are one or two minor things, but the fact that you can make suggestions and these are voted on and often implemented is great **What problems is Simpro solving and how is that benefiting you?** Increased productivity and jobs ready to invoice quicker ### 27. Streamlined the way we work. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** Being able to schedule work for the engineers without contact and all quotes having a central point that we can all get to. **What do you dislike about Simpro?** Form builder could do with simplifying. It's a bit complicated to build your own forms **What problems is Simpro solving and how is that benefiting you?** Centralizing our quote system and enabling us to go paperless ### 28. Easy Peasy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2021 **What do you like best about Simpro?** Really easy to use, intuitive. Easy for managers **What do you dislike about Simpro?** Not the most attractive design but that's secondary to function **What problems is Simpro solving and how is that benefiting you?** Managers have so much more oversight of repairs and works being done on their sites ### 29. Very user friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2021 **What do you like best about Simpro?** Make paper work quicker and easy to use. **What do you dislike about Simpro?** When your working day rolls over to following day it doesn't record times properly **What problems is Simpro solving and how is that benefiting you?** Easy to go back and find jobs **Official Response from simPRO:** > Hi there, thank you for taking the time to leave a review for simPRO. We are so happy to hear that you find our software to be very user friendly. We prioritize ensuring the software fits your business model and functionality, so we are thrilled to hear your success story. Looking forward to continuing to support your business! ### 30. Difficult to report on **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.) **Reviewed Date:** September 12, 2021 **What do you like best about Simpro?** The normal reporting is ok, the reports are quite easy to find and read **What do you dislike about Simpro?** If you want anything other than the standard set of reports it is virtually impossible even with support to create bespoke reports in Power BI. **What problems is Simpro solving and how is that benefiting you?** Running the jobs and invoicing is ok **Official Response from simPRO:** > Thank you for your feedback and details regarding your experience with simPRO. Your input is very important to us, and we appreciate the insight you have expressed. I would love to assist you with this to ensure that you are getting the most out of your software. For example, I am wondering if you have heard of our BI Reporting Premium Ad On? In addition to those standard reports, you are able to create Business Intelligence dashboards, search filters, and workflow automation. Additionally, our customer support team is always here to help with any reporting roadblocks. Thank you again! ### 31. Love it! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** How the product works for office staff as well as technicians in the field **What do you dislike about Simpro?** Wishing more items were customisable (ie adding tick boxes on employee info and customers) **Recommendations to others considering Simpro:** 10/10 would recommend **What problems is Simpro solving and how is that benefiting you?** Less need for manual/paper processes - for example receipting, etc ### 32. Easy software programme to use, and support is great **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Easy software programme to learn. The support section os quite easy to follow. **What do you dislike about Simpro?** We are unable to change design on e-forms ourselves. It was a specially designed form for our company and we can't edit info **What problems is Simpro solving and how is that benefiting you?** back-costing on project jobs. ### 33. All round system for becoming an industry leader **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about Simpro?** Being able to work across many teams within the company and cover all aspects together on a project **What do you dislike about Simpro?** Only having 5 projects open at once, slight lag at times **What problems is Simpro solving and how is that benefiting you?** Being able to estimate projects on simPRO with pre builds ### 34. excellent job management software l **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2021 **What do you like best about Simpro?** user friendly job costing Scheduling Asset management Reporting **What do you dislike about Simpro?** Mobile app is not perfect yet. that would be good to have more modules **What problems is Simpro solving and how is that benefiting you?** Job costing Scheduling Asset management Reporting ### 35. simpro survey **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2021 **What do you like best about Simpro?** Ability to customize features within the software **What do you dislike about Simpro?** lack of training and the complexity of the software **What problems is Simpro solving and how is that benefiting you?** keeping track of all our assets and compliance ### 36. Director **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** Being able to access multi areas quickly. Great platform to create out of **What do you dislike about Simpro?** Copy and paste in mobile attachments is slow **Recommendations to others considering Simpro:** Great to use **What problems is Simpro solving and how is that benefiting you?** Plenty of problems Able to read job notes, stock working great, Prebuilds ### 37. Cumbersome **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2021 **What do you like best about Simpro?** Ability to quote and keep across jobs, as well as schedule **What do you dislike about Simpro?** Inability to run Timehseets, not connected to finance software **What problems is Simpro solving and how is that benefiting you?** Tracking jobs, quotes and scheduling staff ### 38. simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Simpro?** Job and project management. Dashboard and reports. **What do you dislike about Simpro?** Unable to adapt external software/APIs **What problems is Simpro solving and how is that benefiting you?** Control the job costings ### 39. Clunky at the beginning but once you get use to it, its fairly easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** September 13, 2021 **What do you like best about Simpro?** It integrates with xero and different wholesalers **What do you dislike about Simpro?** That it is hard to edit jobs on a mobile **What problems is Simpro solving and how is that benefiting you?** Time management and budgeting ### 40. Best eForming experiance I've had in my career **Rating:** 4.5/5.0 stars **Reviewed by:** Vihangi S. | 3D Designer and Animation Creator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2019 **What do you like best about Simpro?** simPRO eForms is one of the best automated forming application I've used in my career life. What I most like about simPRO is it is cloud based application. This software can be used to create forms, customize them for our needs and also using this software it is possible to capture photos, drawings and signatures as well. This software also helpful when I'm working on fields because simPRO eForms application available on web, android devices and also iOS devices as well. And when it comes to the pricing, it is affordable for a single user. **What do you dislike about Simpro?** What I dislike this software is if I want to submit a form i have to use the web browser. If there is a software to installed on mac OS or windows platforms that would be great. And also there sum difficulties when customizing forms that already created. There are some issues I've had when I was creating new forms. Some details are left out from the forms. Other than those this is a great software. **Recommendations to others considering Simpro:** This is a great application to use on every industry. Price is affordable and it has great features such as form designer and management, and Mobile signature capturing, Photo capturing and also secure cloud storage as well. This application really worth spending money. **What problems is Simpro solving and how is that benefiting you?** I've used simPRO mostly when i was working on group projects. It was really ease my work because it comes in as android application. I used to download forms so I could access those forms when I was offline. ### 41. Best software I have ever used **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2019 **What do you like best about Simpro?** I love the fact that you can pretty much do everything you need using this software. Ordering. Invoicing. Scheduling jobs. Purchase orders. Stock takes. **What do you dislike about Simpro?** The software sometimes does lag a bit when doing multiple tasks. **Recommendations to others considering Simpro:** If your company needs a software package that can invoice. Purchase. Order. Report. Schedule jobs then simpro is the best around **What problems is Simpro solving and how is that benefiting you?** Our company has been using simpro for about 2 years now and it has over some the need to have multiple software packages to order. Invoice stock and most important to us is the scheduling of engineers to jobs. Reporting tools on the software make management reporting a doddle. ### 42. Clunky Field Service Management SaaS with Australian bias and support that has much to be desired **Rating:** 2.5/5.0 stars **Reviewed by:** Bradley P. | CTO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2018 **What do you like best about Simpro?** From our old method of MS Word and Excel spreadsheets, simPRO is a space rocket, so with that in mind, it's hard for me to compare too much. **What do you dislike about Simpro?** Support has a lot to be desired. simPRO's roadmap and feature requests are frustrating to say the least. There is a user forum where users can pitch and upvote community ideas, but many users beside myself feel that largely this is ignored, and simPROs own agenda is followed and prioritised over the wishes and needs of their customers. The software is geared towards the Australian market which means that UK business terminology is confused. On that point, terms are confused within the software itself and for a new user, it can be a nightmare to get used to. Clunky is a kind way of describing this software. **Recommendations to others considering Simpro:** Research, research, research before making your decision. Make sure it is absolutely the correct solution for you before you make the jump, ask questions til their ears bleed. You must look at your whole business model and be prepared to give some to make simPRO fit with your organisation. **What problems is Simpro solving and how is that benefiting you?** We use this software to deliver reactive and planned construction-related works to around 115,000 properties around the UK. **Official Response from Amanda Stacey:** > Thank you for taking the time to review simPRO! We’re glad to hear that our software has helped you with so many areas of your workflow. If you are experiencing lag time while doing multiple tasks in simPRO, this could be an issue with your local service provider. However, if this continues to be a problem, we encourage you to reach out to simPRO Customer Support via your simPRO build or in the simPRO Helpdesk (https://helpdesk.simprogroup.com/) where you can create a case or reach out via phone or chats. Best, Team simPRO ## Simpro Discussions - [Your drop down list of industries served does not cover | Maintenance / Fire etc](https://www.g2.com/discussions/your-drop-down-list-of-industries-served-does-not-cover-maintenance-fire-etc) - 1 comment, 1 upvote - [Can you make it search anything within the job details field?](https://www.g2.com/discussions/can-you-make-it-search-anything-within-the-job-details-field) - 1 comment, 1 upvote - [How is simPRO better than their competitors (or most others in their market)?](https://www.g2.com/discussions/how-is-simpro-better-than-their-competitors-or-most-others-in-their-market) - 1 comment, 1 upvote - [What makes simPRO a leader in this space?](https://www.g2.com/discussions/what-makes-simpro-a-leader-in-this-space) - 1 comment, 1 upvote - [How technical do users need to be to use the software?](https://www.g2.com/discussions/how-technical-do-users-need-to-be-to-use-the-software) - 1 comment, 1 upvote - [View Simpro pricing details and edition comparison](https://www.g2.com/products/simpro/reviews?page=8&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-27+17%3A42%3A23+-0500&secure%5Bsession_id%5D=6bb517a8-6646-4257-aff4-3be810efd118&secure%5Btoken%5D=b5f66eb69145ec093c15763ebd1eabad5cbce92637d6617ba287881ab1d6d67a&format=llm_user) ## Simpro Integrations - [Xero](https://www.g2.com/products/xero/reviews) ## Simpro Features **Task Management** - Construction Accounting Tool Integrations - Construction Estimating Tool Integration - Construction Workforce Management Tool Integration - Project Tracking - Information Management - Communication and Collaboration **Workflow Management** - Proposal Generation - Integrations **Data Gathering** - Cost Calculators - Enterprise Search - Multiple Input Formats **Development Tools** - Drag-and-drop Form Builder - API Builder - Integrations **Generative AI** - AI Text Summarization - AI Image-to-Text **Before the Job** - Calendar - Dispatch - Roles - Booking **Site Management** - Field Service Management - Field Collaboration - Mobile App - Field Reporting - Timesheets - Photo and Video Uploads - Workforce Scheduling **Job Costing** - Access to Cost Databases - Digitizing Quantities - Work Breakdown Structure (WBS) **Bid Generation** - Collaborative Editing - Automated BoQs and BoMs - Versioning - Integration with Estimating Software **Field Tools** - OCR - GPS & Time Stamps - Barcode and Signature Capture - Image and Video Capture - Offline Capability - Embedded Work Instructions **On the Job** - Location - Employee Communication - Client Notifications - Field Sales **Back Office Tools** - Report Formatting - Roles and Permissions - Analytics Dashboards **After the Job** - Reports - Analytics - Invoicing - CRM Integrations **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance ## Top Simpro Alternatives - [ServiceTitan](https://www.g2.com/products/servicetitan/reviews) - 4.5/5.0 (362 reviews) - [Jobber](https://www.g2.com/products/jobber/reviews) - 4.6/5.0 (499 reviews) - [FieldPulse](https://www.g2.com/products/fieldpulse-fieldpulse/reviews) - 4.7/5.0 (351 reviews)