Top 10 Resonate CX Alternatives & Competitors

Top 10 Alternatives to Resonate CX Recently Reviewed By G2 Community

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Qualtrics Customer Experience
By Qualtrics
4.3/5
(747)
Product Description
With Qualtrics, hear and understand every customer, at every meaningful moment, and take actions that deliver breakthrough experiences. Easily uncover areas of opportunity, automate actions, and drive critical organizational outcomes with an extremely powerful, agile Experience Management Platform.
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Reviewers say compared to Resonate CX, Qualtrics Customer Experience is:
Slower to reach roi
Categories in common with Resonate CX:
Feedback Analytics
Experience Management

Birdeye
By Birdeye
4.7/5
(3,893)
Product Description
Birdeye is the #1 agentic marketing platform for multi-location brands, trusted by over 200,000 businesses to deliver measurable growth with AI. With Birdeye, brands harness the power of intelligent agents to run marketing, automate engagement, and drive business outcomes at scale. Built specifically for the complexity of multi-location organizations, Birdeye empowers brands to enhance their online reputation, engage customers across social, search, and web, and gain real-time insights into consumer behavior and competitor activity. The result: more leads and foot traffic, reduced costs, and accelerated revenue growth. At the core of Birdeye is its Agentic Platform, which powers a growing suite of specialized AI agents designed to function like always-on teammates. These agents manage reviews, engage leads, respond to customers, streamline social media, run surveys, maintain listings, send reminders, provide insights, and coordinate across locations. By collaborating seamlessly, they form a scalable digital workforce—always learning, always on-brand, and always driving outcomes. Birdeye stands apart with its agentic AI platform that brands can customize using Birdeye’s unique outcome-framework. Businesses can configure agents with specific triggers that deliver measurable tasks and results for each location, while maintaining the authentic voice of the brand across every interaction. With location-aware AI and a fully integrated platform that brings together reputation, messaging, social, surveys, listings, insights, and more, Birdeye eliminates the need for fragmented point solutions. For multi-location and franchise brands in industries such as healthcare, retail, financial services, real estate, restaurants, and beyond, Birdeye delivers scalability without sacrificing precision. By uniting automation with actionable insights, Birdeye enables organizations to boost visibility, increase customer engagement, and grow revenue—faster and more efficiently. With Birdeye, businesses don’t just adopt AI—they gain an agentic workforce dedicated to delivering real business outcomes. Birdeye: Always On. Always On-Brand. Always Driving Outcomes.
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Reviewers say compared to Resonate CX, Birdeye is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with Resonate CX:
Feedback Analytics
Experience Management

Qualtrics Strategy & Research
By Qualtrics
4.4/5
(2,998)
Product Description
Get the data you need to make the most important decisions. From product, pricing, market segmentation, or brand tracking, Qualtrics CoreXM is the gold standard in experience management. Qualtrics combines powerful features like 100+ question types and robust logic with ease of use to make research easier than ever.
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Reviewers say compared to Resonate CX, Qualtrics Strategy & Research is:
Slower to reach roi
Categories in common with Resonate CX:
Survey
Experience Management
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AskNicely
By AskNicely
4.7/5
(1,046)
Product Description
The simple way to measure and improve customer happiness using the Net Promoter Score (NPS) framework.
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Reviewers say compared to Resonate CX, AskNicely is:
Slower to reach roi
More usable
Better at meeting requirements
Categories in common with Resonate CX:
Experience Management

SurveyMonkey
By SurveyMonkey
4.4/5
(23,383)
Product Description
SurveyMonkey is a leading survey and feedback management solution, trusted by millions of users across more than 300,000 organizations around the world. SurveyMonkey and its AI-powered tools empower organizations of all sizes to deliver world-class experiences for their employees, customers, and stakeholders.
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Reviewers say compared to Resonate CX, SurveyMonkey is:
Slower to reach roi
More usable
Categories in common with Resonate CX:
Feedback Analytics
Survey

Reputation
By Reputation
4.6/5
(2,387)
Product Description
Reputation has changed the way companies improve their customer experience (CX) through customer feedback. Our platform translates vast amounts of public and private feedback data into insights that companies use to learn from and grow – including CX, Operations, and much more. We refer to this process as Reputation Experience Management, a category we created.
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Reviewers say compared to Resonate CX, Reputation is:
Slower to reach roi
Categories in common with Resonate CX:
Experience Management

Experience.com
By Experience.com
4.8/5
(358)
Product Description
Experience.com is an enterprise experience management platform.
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Reviewers say compared to Resonate CX, Experience.com is:
Slower to reach roi
Better at meeting requirements
More usable
Categories in common with Resonate CX:
Survey
Experience Management

Glassbox
By Glassbox
4.9/5
(804)
Product Description
Glassbox provides digital customer experience analytics for web and mobile apps. Drive revenue, profitability & loyalty with optimized digital CX.
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Reviewers say compared to Resonate CX, Glassbox is:
Easier to admin
Better at meeting requirements
More usable
Categories in common with Resonate CX:
Feedback Analytics

Jotform
By Jotform
4.7/5
(4,776)
Product Description
Trusted by more than 35 million users worldwide, Jotform is a powerful online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results.
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Reviewers say compared to Resonate CX, Jotform is:
Slower to reach roi
More usable
Categories in common with Resonate CX:
Survey
Employee Engagement

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