Realpage OneSite Reviews & Product Details

It’s an all-in-one platform where you can do almost everything — leasing, accounting, maintenance, tenant screening, and document management. Everything is connected in one place. I work with both the OneSite and Financial Suite modules, and they work together perfectly. In OneSite, we can screen applicants for properties, while in the Financial Suite, we can manage accounting tasks and purchase orders efficiently. Review collected by and hosted on G2.com.

During financial PO (Purchase Order) processing, it doesn’t allow partial processing by amount. For example, if a PO has one item priced at $600, you can’t process $300 now and the remaining $300 later. Once a PO is processed, it automatically closes, which makes it difficult to handle partial payments or split transactions. Review collected by and hosted on G2.com.

It’s the people at RealPage who truly make the company stand out! I’ve had the pleasure of working with Angie Procopio for years, and she consistently goes above and beyond. She’s incredibly knowledgeable about her product, always helpful and friendly, and gets things done quickly and efficiently. Working with someone like Angie makes all the difference! Dawn Amyx, Julia Manookin, Emmanuel Paz, Jamie Nile, and Jennifer Dodd are also incredibly supportive. They take such great care of our account that it feels like they’re part of our own team. Review collected by and hosted on G2.com.

With all software, there are glitches, but we can reach out to the support and get the issues fixed. Could it be faster, yes. Review collected by and hosted on G2.com.

One platform for all of our CMS needs for property managament Review collected by and hosted on G2.com.

It can be difficult to understand how the different RealPage products and tools communicate together with OneSite Review collected by and hosted on G2.com.

I find RealPage to be very user-friendly and it provides detailed information. It's efficient for calculating income and expenses, and makes it easy to track which vendor invoices are paid and which are still outstanding. Adding journal entries and invoices is straightforward. Review collected by and hosted on G2.com.

Sometime we facing issuing to edit the journal entry so i believe RealPage needs to improve this Error asap. Review collected by and hosted on G2.com.

It's very detailed and keeps you in check Review collected by and hosted on G2.com.

It's overwhelming to find anything and it's very old school Review collected by and hosted on G2.com.

They offer products that cover the entire ecosystem of Commercial Real Estate Property Management for Multifamily properties. They export to excel. Review collected by and hosted on G2.com.

Many of their products have been bolt on acquisitions, meaning they do not communicate well between each other leading to double data entry or confusion on the product to use. They charge a fee for everything - even including downloading your own data. Review collected by and hosted on G2.com.

It stops management from having to use Equifax directly. Review collected by and hosted on G2.com.

Nothing so far. Real Page has been quite helpful. Review collected by and hosted on G2.com.

Fully integrated resident online payment, from online payment to the resident ledger. Review collected by and hosted on G2.com.

Where to start. The core OneSite program GUI is completely outdated and not very user friendly. Real Page has been slow and unsuccessful to roll out a new GUI error-free, called "New Experience." Migration is extremely slow and the process is not clear to the end-user. Core program has numerous errors/bugs. Bottomline Real Page has focused more on acquiring and adding modules, instead of improving the core software RPA and OneSite into a user friendly bug free experience.

Update 10/2023 - very disappointed. Again the GUI is not intuitive and you often have to make numerous clicks in order to accomplish the most basic steps. Customer Support and Sales Support is fragmented and often you get re-directed to other departments in order to resolve issues. I am a 3,000 unit operator (60% Conv / 20% HAP / 20% LIHTC) that has been using RPA/Onesite for about 18 months. When I made the migration decision I took comfort that Real Page was one of the largest providers in this space, but now I fear this is a hindrance to the success of the software and that Real Page's best days are now behind them. Review collected by and hosted on G2.com.

RealPage Onesite is a useful way to manage properties, record resident activities, and get reports. It has all the property management needs for the on-site staff to manage their property. Review collected by and hosted on G2.com.

With RealPage OneSite each property is a separate page. To go from one property to another in the portfolio, you have to leave the current property and go to the other one. You can not have two properties open at the same time. Review collected by and hosted on G2.com.

RealPage's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat Review collected by and hosted on G2.com.

There were some occasional glitches, nothing biggy but it can delete the entries and it can be cumbersome Review collected by and hosted on G2.com.