--- title: RealPage OneSite Reviews meta_title: 'RealPage OneSite Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 106 reviews by the users' company size, role or industry to find out how RealPage OneSite works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 106 scale: '5' date_modified: '2026-07-10' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # RealPage OneSite Reviews **Vendor:** RealPage **Category:** [Property Management Software](https://www.g2.com/categories/property-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 106 ## About RealPage OneSite RealPage OneSite is a comprehensive property management software designed to streamline operations for property managers and owners. It offers a unified platform that integrates leasing, accounting, and maintenance management, enabling users to efficiently handle all aspects of property management. OneSite's intuitive interface and robust functionality cater to various property types, including multifamily, affordable housing, senior living, and student housing. Key Features and Functionality: - Leasing and Rents: Simplifies the leasing process with online applications, electronic signatures, and automated rent collection, enhancing the resident experience and reducing administrative workload. - Accounting: Provides a full suite of accounting tools, including budgeting, financial reporting, and accounts payable/receivable, ensuring accurate financial management and compliance. - Maintenance Management: Facilitates efficient maintenance operations with work order tracking, vendor management, and preventive maintenance scheduling, leading to improved property upkeep and resident satisfaction. - Resident Portal: Offers a self-service portal for residents to pay rent, submit maintenance requests, and communicate with management, fostering better engagement and convenience. - Compliance and Reporting: Ensures adherence to regulatory requirements with built-in compliance tools and generates comprehensive reports for informed decision-making. Primary Value and Solutions: RealPage OneSite addresses the complexities of property management by providing an integrated solution that enhances operational efficiency, financial accuracy, and resident satisfaction. By automating routine tasks and centralizing data, it reduces manual errors and saves time, allowing property managers to focus on strategic initiatives. The platform's scalability and adaptability make it suitable for a wide range of property portfolios, ensuring that users can effectively manage their properties and drive business growth. ## RealPage OneSite Pros & Cons **What users like:** - Users value the **integrated accounting features** of RealPage OneSite, enhancing efficiency in managing financial tasks seamlessly. (1 reviews) - Users value the **all-in-one applicant screening** feature of RealPage OneSite for its seamless integration with other modules. (1 reviews) - Users appreciate the **all-in-one document management** feature of RealPage OneSite for its seamless integration and efficiency. (1 reviews) - Users value the **efficiency** of RealPage OneSite, streamlining leasing, accounting, and maintenance in one integrated platform. (1 reviews) - Users value the **all-in-one lease management** capabilities of RealPage OneSite, streamlining operations and enhancing efficiency. (1 reviews) - Property Management (1 reviews) **What users dislike:** - Users find the **lack of partial processing** frustrating, limiting flexibility in handling Purchase Orders effectively. (1 reviews) - Users face **payment issues** due to restrictions on partial processing of purchase orders, complicating transaction management. (1 reviews) ## RealPage OneSite Reviews ### 1. All-in-One Tool That Could Use Some Improvements **Rating:** 3.5/5.0 stars **Reviewed by:** Ghanshyam K. | Central Invoicing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2025 **What do you like best about RealPage OneSite?** It’s an all-in-one platform where you can do almost everything — leasing, accounting, maintenance, tenant screening, and document management. Everything is connected in one place. I work with both the OneSite and Financial Suite modules, and they work together perfectly. In OneSite, we can screen applicants for properties, while in the Financial Suite, we can manage accounting tasks and purchase orders efficiently. **What do you dislike about RealPage OneSite?** During financial PO (Purchase Order) processing, it doesn’t allow partial processing by amount. For example, if a PO has one item priced at $600, you can’t process $300 now and the remaining $300 later. Once a PO is processed, it automatically closes, which makes it difficult to handle partial payments or split transactions. **What problems is RealPage OneSite solving and how is that benefiting you?** RealPage OneSite helps manage multiple property management tasks in one system. It connects leasing, accounting, maintenance, and applicant screening, so there’s no need to switch between different platforms. This saves time and reduces errors. The Financial Suite also makes it easier to handle invoices, purchase orders, and accounting in one place, which helps keep everything organized and improves accuracy in financial reporting. ### 2. Outstanding RealPage Team Support That Goes Above & Beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Terri R. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 23, 2026 **What do you like best about RealPage OneSite?** It’s the people at RealPage who truly make the company stand out! I’ve had the pleasure of working with Angie Procopio for years, and she consistently goes above and beyond. She’s incredibly knowledgeable about her product, always helpful and friendly, and gets things done quickly and efficiently. Working with someone like Angie makes all the difference! Dawn Amyx, Julia Manookin, Emmanuel Paz, Jamie Nile, and Jennifer Dodd are also incredibly supportive. They take such great care of our account that it feels like they’re part of our own team. **What do you dislike about RealPage OneSite?** With all software, there are glitches, but we can reach out to the support and get the issues fixed. Could it be faster, yes. **What problems is RealPage OneSite solving and how is that benefiting you?** We are always in touch with RealPage and have Julia, our Customer Sucess Manager, who helps us work through any issues. ### 3. User-Friendly Accounting with Some Editing Hiccups **Rating:** 4.5/5.0 stars **Reviewed by:** Sidarth G. | Senior Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about RealPage OneSite?** I find RealPage to be very user-friendly and it provides detailed information. It's efficient for calculating income and expenses, and makes it easy to track which vendor invoices are paid and which are still outstanding. Adding journal entries and invoices is straightforward. **What do you dislike about RealPage OneSite?** Sometime we facing issuing to edit the journal entry so i believe RealPage needs to improve this Error asap. **What problems is RealPage OneSite solving and how is that benefiting you?** I use RealPage to efficiently calculate income and expenses and track paid and outstanding vendor invoices, solving duplicate payment issues. ### 4. Detailed, But Overwhelming and Hard to Navigate **Rating:** 1.0/5.0 stars **Reviewed by:** Eber S. | Amplified Planning Externship , Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2026 **What do you like best about RealPage OneSite?** It's very detailed and keeps you in check **What do you dislike about RealPage OneSite?** It's overwhelming to find anything and it's very old school **What problems is RealPage OneSite solving and how is that benefiting you?** Collecting rents and storing each household's information ### 5. Full suite of PMC products, not a cohesive platform. **Rating:** 2.5/5.0 stars **Reviewed by:** Patrick F. | Vice President of Strategy & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2025 **What do you like best about RealPage OneSite?** They offer products that cover the entire ecosystem of Commercial Real Estate Property Management for Multifamily properties. They export to excel. **What do you dislike about RealPage OneSite?** Many of their products have been bolt on acquisitions, meaning they do not communicate well between each other leading to double data entry or confusion on the product to use. They charge a fee for everything - even including downloading your own data. **What problems is RealPage OneSite solving and how is that benefiting you?** It is the backbone of our business, as everything runs through this software. ### 6. Real Page is Really Helpful! **Rating:** 3.0/5.0 stars **Reviewed by:** Risa L. | Regional Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2025 **What do you like best about RealPage OneSite?** It stops management from having to use Equifax directly. **What do you dislike about RealPage OneSite?** Nothing so far. Real Page has been quite helpful. **What problems is RealPage OneSite solving and how is that benefiting you?** It helps me collect data about applicants regarding their credit and background history. ### 7. Non intuitive glitchy software **Rating:** 1.0/5.0 stars **Reviewed by:** Kevin M. | President, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2022 **What do you like best about RealPage OneSite?** Fully integrated resident online payment, from online payment to the resident ledger. **What do you dislike about RealPage OneSite?** Where to start. The core OneSite program GUI is completely outdated and not very user friendly. Real Page has been slow and unsuccessful to roll out a new GUI error-free, called "New Experience." Migration is extremely slow and the process is not clear to the end-user. Core program has numerous errors/bugs. Bottomline Real Page has focused more on acquiring and adding modules, instead of improving the core software RPA and OneSite into a user friendly bug free experience. Update 10/2023 - very disappointed. Again the GUI is not intutitive and you often have to make numerious clicks in order to accomplish the most basic steps. Customer Support and Sales Support is fragmented and often you get re-directed to other departments in order to resolve issues. I am 3,000 unit operator (60% Conv / 20% HAP / 20% LIHTC) that has been using RPA/Onesite for about 18 months. When I made the migration decision I took comfort that Real Page was one the largest providers in this space, but now I fear this is a hinderance to the sucess of the software and that Real Pages best days are now behind them. **What problems is RealPage OneSite solving and how is that benefiting you?** Tend to be reactive not proactive, they address the errors as discovered, instead of preventing the error from occurring. ### 8. RealPage OneSite - useful for PMCs **Rating:** 3.0/5.0 stars **Reviewed by:** Jacky B. | Director of Marketing and Information, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about RealPage OneSite?** RealPage Onesite is a useful way to manage properties, record resident activities, and get reports. It has all the property management needs for the on-site staff to manage their property. **What do you dislike about RealPage OneSite?** With RealPage OneSite each property is a separate page. To go from one property to another in the portfolio, you have to leave the current property and go to the other one. You can not have two properties open at the same time. **What problems is RealPage OneSite solving and how is that benefiting you?** RealPage Onesite is a way to manage the resident, applicant, and tenant activities all in one place. It also allows you to pull reports. It is all that is needed for the on-site staff to manage an apartment complex. ### 9. It's a life saver! **Rating:** 4.5/5.0 stars **Reviewed by:** Jack S. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2024 **What do you like best about RealPage OneSite?** RealPage's accounting dashboard was pretty neat. Even though there were some glitches, & hiccups but nothing that their support can't handle. Really neat **What do you dislike about RealPage OneSite?** There were some occassional glitches, nothing biggy but it can delete the entries and it can be cumbersome **What problems is RealPage OneSite solving and how is that benefiting you?** I've always had the problem with documentation sorting. Realpage is a live saver, truly. ### 10. Onsite **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2024 **What do you like best about RealPage OneSite?** Onesite is extremely easy to navigate. It's easy to screen prospects and easy to find residents to create work orders, **What do you dislike about RealPage OneSite?** When looking for criminal records, I feel like its a little inaccurate and I maybe approving prospects that have a criminal background **What problems is RealPage OneSite solving and how is that benefiting you?** I feel like the credit reporting maybe inaccurate. ### 11. Terrible experience using this software when applying for an apartment **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2023 **What do you like best about RealPage OneSite?** I'm sure there are benefits to the property managers, but not at all for the end users. **What do you dislike about RealPage OneSite?** Signing a lease on the realpage has been the most incredibly frustrating experience. It continually times out, requires multiple refreshes. I've had to have the the property management office re-send me links because the auth token would expire due to my continual refreshes to just complete the document. The images for signatures would not load. Pages took forever to load on the screen, sometimes showing up in duplicates. I've had to try signing my lease multiple times, and still might require me to go into the office to finalize. **What problems is RealPage OneSite solving and how is that benefiting you?** N/A ### 12. Yardi is Better **Rating:** 0.0/5.0 stars **Reviewed by:** Delischa R. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2023 **What do you like best about RealPage OneSite?** Honestly, I liked absolutely nothing about RealPage OneSite. **What do you dislike about RealPage OneSite?** The formatting and structure was a mess. The functionality of real page was not easily understood. Also changing the day everyday was really annoying. Oh and the fact that customer service was not very helpful and has you on hold for long periods of time. **What problems is RealPage OneSite solving and how is that benefiting you?** None. We switched to Yardi Breeze ### 13. Onesite **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about RealPage OneSite?** Improved functionality with new Onesite experience **What do you dislike about RealPage OneSite?** not fully integrated into a CRM with lead attribution **What problems is RealPage OneSite solving and how is that benefiting you?** Overall management of resident information ### 14. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2023 **What do you like best about RealPage OneSite?** As a property manager it's very user friendly! **What do you dislike about RealPage OneSite?** Since our most recent update we still have not been able to figure out why some residents are not able to use the eMoney order option. **What problems is RealPage OneSite solving and how is that benefiting you?** It's very user friendly and converts well with Blue Moon and Knock ### 15. Slow to start but hoping for results **Rating:** 4.0/5.0 stars **Reviewed by:** Tina B. | Accountant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 11, 2022 **What do you like best about RealPage OneSite?** I like that we know what the industry is looking like and what we can expect over the near future in return. **What do you dislike about RealPage OneSite?** At first it was really hard to get things going. They seemed too busy to help and couldnt get responses to know what was going on. It would have been nice to have updates. **What problems is RealPage OneSite solving and how is that benefiting you?** They are looking into how our portfolio will do in the future and giving us an understanding of what our other projects will be looking like as they come on over the next couple years. ### 16. As a vender who has to maintain compliance with this company, the customer service is horrible. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Facilities Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about RealPage OneSite?** The only upside is that after months of trying to become compliant with RealPage I can finally get paid by our customer. **What do you dislike about RealPage OneSite?** It is evident in every interaction that they just do not care, they do not have time to talk to you. The first person looks over everything and says it's good. But then it goes to the actual person who makes that final decision (a person you can not talk to) and they do not bother to read all the provided information and they decline. I went through that 5 times with this company. You never get to work with the same person, each person declines for a different reason. Training is not standardized. There is also a communication barrier because they are located in another country. The 6th time I had my insurance agent on the phone with me and refused to get off the phone till it was approved. My insurance agent had them refer back to the original email that had all their requested information and they approved it. On that particular phone call, I was on the phone with them for about 45 minutes (including hold time). This is our 3rd year with RealPage and it has gotten worse each year even though our Insurance has not changed at all. Other companies that provide this same service are much easier to work with. **What problems is RealPage OneSite solving and how is that benefiting you?** They verify I have the right coverages to work as a contractor for property managers. ### 17. LOVE THIS **Rating:** 5.0/5.0 stars **Reviewed by:** Serenity D. | Leasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2022 **What do you like best about RealPage OneSite?** Easy of access and the number of things you can do all in one site and Real Page! It simplifies everything for us and our community, stats, reports, Lease-ups, ETC. **What do you dislike about RealPage OneSite?** Sometimes it lags or takes a long time to open certain things. It sometimes kicks us out and reloads the previous page instead of the one we need to open up at that time. **What problems is RealPage OneSite solving and how is that benefiting you?** It is VERY VERY beneficial to all of our staff in property management. We all can use it for everything we need. Maintenance, Leasing Management, Receptionist even can use. ### 18. Real Page is excellent property management software **Rating:** 5.0/5.0 stars **Reviewed by:** Taylor S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **What do you like best about RealPage OneSite?** Real page is great for efficiently managing prospects and residents! It's very user-friendly as well! **What do you dislike about RealPage OneSite?** The only thing I don't like is how it can crash sometimes. Other than that, it's great! **What problems is RealPage OneSite solving and how is that benefiting you?** It's helping us to enter prospects, manage resident profiles, collect rents, and maximize the resident experience. ### 19. It is my preferred PM software **Rating:** 5.0/5.0 stars **Reviewed by:** Carisa J. | Property manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 28, 2021 **What do you like best about RealPage OneSite?** My favorite aspect is the ease of reporting. **What do you dislike about RealPage OneSite?** I have not found anything I dislike yet. **Recommendations to others considering RealPage OneSite:** If you can choose your pm software, One site is the best choice. **What problems is RealPage OneSite solving and how is that benefiting you?** Reporting is much easier. ### 20. Has all the bones to be better **Rating:** 2.5/5.0 stars **Reviewed by:** Gene C. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 30, 2021 **What do you like best about RealPage OneSite?** Lease generation, active building for renter update interference, work orders and communication and reservations is awesome **What do you dislike about RealPage OneSite?** Not User friendly, menus and selectable are not where you expect them to be. No quick search for residents or vehicle searchability. No way to pull prospect emails for mass distribution. Outgoing emails have no way to attach items. **What problems is RealPage OneSite solving and how is that benefiting you?** Resident managment, communication and rent collection ### 21. Decent multi function software for business **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** January 23, 2022 **What do you like best about RealPage OneSite?** Multi-function including financial statements analysis, compliance, etc **What do you dislike about RealPage OneSite?** A little complicated to mask all functions. **What problems is RealPage OneSite solving and how is that benefiting you?** Financial statement analysis, can put financials in different format into a unit format. ### 22. Big Potential **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 27, 2021 **What do you like best about RealPage OneSite?** OneSite has been the PMS that dominated the industry for the last 20+ years. It's intuitive and easy to use. **What do you dislike about RealPage OneSite?** The system has relatively been the same for the last 20 years and we have been anxiously waiting for the New Experience for the last 5 years. **What problems is RealPage OneSite solving and how is that benefiting you?** OneSite does allow users to streamline their processes. ### 23. Housing Software that's powerful...when it works **Rating:** 3.5/5.0 stars **Reviewed by:** Joe N. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2020 **What do you like best about RealPage OneSite?** Realpage unifies many different functions/aspects of our business and as a web-based system makes accessibility and rollout fairly easy. Training new employees in the system is fairly straightforward and although the learning curve can be overwhelming at first they catch on quickly. When things work, they work well, and it is nice to have documentation filed so neatly and so easily accessible across the company. **What do you dislike about RealPage OneSite?** The migration from Windows 7 (Internet Explorer only!) into modern browsers and W10 has been rocky, slow, and many functions still aren't working correctly outside of Internet Explorer, which is increasingly becoming a security issue (as well as a compatibility issue). There are also frequent outages and end users aren't aware, so the IT Department ends up fielding a lot of tickets only to tell end users that there's an outage. Communication could be better. Tier 1 support often gives end users completely incorrect information and results in more work for us (and them) down the road. **Recommendations to others considering RealPage OneSite:** I think the platform is good and heading in the right direction, but I think their company structure probably needs revision, better support teams (esp t1) and if you adopt Realpage you'll need to be prepared for a lot of things to not work as expected right away. **What problems is RealPage OneSite solving and how is that benefiting you?** RealPage makes it so new equipment rollout is largely a non-issue and users are able to pick back up almost immediately. Once they learn the system, it works across all our portfolio. The new Unified Login is also a smoother experience--when it works. ### 24. Good Program, Very Poor Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about RealPage OneSite?** Training initially was great. They had someone come to our office for 2 days to go over every question we had and we did have multiple training Zoom calls before we even started using the software. I do like that we can view multiple properties' information at the same time and it's relatively easy to navigate. **What do you dislike about RealPage OneSite?** It's very obviously meant for Residential Management but most features still work for us. However, the rent roll is awful, the reports are all very confusing and it seems like they didn't have an accountant set up anything. Rent amounts increase and we can't figure out why, sales reports don't add up correctly and we're still not able to use the late fee function. The customer support is AWFUL. We typically have to put in a request to support AND email 2 or 3 people just to even get a response. When we finally do get a response, no one seems to actually know how to resolve the issues. We have asked multiple times over the past 3 months to be trained on certain features of the program we need. We were recently told we were supposed to be getting monthly training sessions the entire time that we've had the software and have not heard anything about how to set that up or even who to talk to about it. It's so difficult to contact anyone at RealPage. **What problems is RealPage OneSite solving and how is that benefiting you?** I will say, it's much better than Quickbooks because we have over 160 tenants. It does reduce the amount of time it takes for us create invoices and to apply credits since everything is on one place. ### 25. Everything at your fingertips **Rating:** 3.5/5.0 stars **Reviewed by:** Tiffany P. | Assistant Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2020 **What do you like best about RealPage OneSite?** I best like the ease of navigation easy. **What do you dislike about RealPage OneSite?** I have not found anything I dislike right now **What problems is RealPage OneSite solving and how is that benefiting you?** Reports are more timely, and organized. ### 26. One site is simple and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2020 **What do you like best about RealPage OneSite?** I like that each category is self explanatory and you could easily teach yourself how to use it. **What do you dislike about RealPage OneSite?** It has some technical errors sometimes but I like using one site **What problems is RealPage OneSite solving and how is that benefiting you?** It has made it very easy for screening and showing specific information that is helpful for rental verifications and showing all background information. ### 27. Has everything you need with 1 log in **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** November 13, 2019 **What do you like best about RealPage OneSite?** Real page is easy to navigate and their support team is a great resource. There are several different software types all linked in with real page. **What do you dislike about RealPage OneSite?** N/A - I can't think of anything to dislike. Any issue that comes up is solved by their support team quickly. **Recommendations to others considering RealPage OneSite:** It may be a bit more expensive but it's worth the money. Their help desk is really great with any trouble or problems. **What problems is RealPage OneSite solving and how is that benefiting you?** Accounts payable, invoices, compliance tracking, affordable housing screening. ### 28. "Simple and profitable item" **Rating:** 5.0/5.0 stars **Reviewed by:** Eugene M. | Service Agent, Mid-Market (51-1000 emp.) **Reviewed Date:** June 03, 2019 **What do you like best about RealPage OneSite?** RealPage is the across the board programming answer for all your Property Management and Accounting needs. It's the most complete bundle our organization has ever utilized. They offer all that you requirement for multifamily the board, from renting and leases to the back end bookkeeping. It enables us to send messages to our inhabitants and enables them to make support demands, pay their bill and communicate with one another. The items are so vigorous, and the systematic devices gave inside the projects are helpful and precisely what a great many people would need in assessing property activities. **What do you dislike about RealPage OneSite?** The main thing I despise about RealPage is the way that they update regularly,though they attempted to make it increasingly instinctive however it simply made it convoluted and progressively spread out. **Recommendations to others considering RealPage OneSite:** This item has such huge numbers of astounding ramifications for property the board, and there is in every case more to learn. Exploit free preparing, and take any supplemental preparing advertised. RealPage is an incredible product and i would recommend to anyone. **What problems is RealPage OneSite solving and how is that benefiting you?** Realpage is a fantastic property the board programming that keeps up all present information on occupants and prospects alike. A simple path for occupants to sign in and pay their lease. It makes it simpler for everybody in the workplace to know about any continuous issues. Realpage has helped me turned out to be better at record the board, association, account the executives, and occupant information the executives and maintenance. ### 29. Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica A. | Property Management Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2019 **What do you like best about RealPage OneSite?** RealPage is THE across the board programming answer for all your Property Management and Accounting needs. It's the most complete bundle our organization has ever utilized. They offer all that you requirement for Multifamily Management, from Leasing and Rents to the back end bookkeeping, it connects to Novice pay flawlessly ! **What do you dislike about RealPage OneSite?** The main thing I loathe about RealPage is the way that they endeavor to do to much, for instance, they just discharged an update to the site GUI, they attempted to make it progressively instinctive, however it simply made it entangled and increasingly spread out. I wish there was a choice to utilize the old design. **Recommendations to others considering RealPage OneSite:** I would prescribe RealPage to any organization, enormous or little, as they have magnificent help and specially custom fitted items for any need. **What problems is RealPage OneSite solving and how is that benefiting you?** RealPage understands and gives the majority of our Multifamily Housing Management needs, From Accounting, Leasing and Rents, Maintenance to installments, They custom fitted a novel blend of the product they offer to unravel even the most confused circumstance. Our organization developed from owning and overseeing 10 properties to 30+ in under 2 years, and RealPage has been with us each progression, giving fantastic administration and arrangements. ### 30. Very simple **Rating:** 4.5/5.0 stars **Reviewed by:** Tallia M. | Property Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2019 **What do you like best about RealPage OneSite?** Realpage Onesite can be confusing at first because there are so many things that can be utilized. There are a multitude of reports, tabs, widgets, etc. But at the very core, OneSite does exactly what you tell it to. Many of my colleagues overthink the browser because we're always assuming things are more difficult than they are. But with OneSite it will always do exactly what you tell it to. **What do you dislike about RealPage OneSite?** There really isn't anything to dislike about the product. It works how you want it to. **What problems is RealPage OneSite solving and how is that benefiting you?** We have solved many problems with OneSite, the reports help us with renewals, bonuses, and so much more. It is the core processor that we use to run our business and our day-to-day. ### 31. Onesite - Complete Accounting Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2019 **What do you like best about RealPage OneSite?** Onesite accounting; backed by realpage, is a one stop solution bridging accounting software, and management software. It is integrated with all of their products so its easy to upload an invoice, pay that invoice, track the payment, and credits. everything is in one place, from the GL reports, account balances, and invoice statements to statements of cash flow. **What do you dislike about RealPage OneSite?** They recently did a overhaul on the website and it their goal was to modernize but they just made it harder to find and use the same tools. They also changed the layout and the names of certain plugins, this makes it pretty difficult to use if you were used to the old layout. Now we all have to re-learn where everything is and how to run reports! **Recommendations to others considering RealPage OneSite:** Because you would be a new user - i think there will not be as big of a learning curve as you don't have to unlearn then relearn the new layout - Onesite is a wonderful Accounting solution that ties directly into any Residential Management company, big or small, i would give them a try, you wont regret it. **What problems is RealPage OneSite solving and how is that benefiting you?** We are solving all of our accounting and property management needs, while only maintaining one program. This helps immensely as we do not need to go anywhere else and all of the information is in one place, which saves time, which saves money. ### 32. Not bad, but could be more efficient. **Rating:** 3.5/5.0 stars **Reviewed by:** Erin S. | Leasing Manager, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2018 **What do you like best about RealPage OneSite?** I enjoy all the reporting, there is a lot of information readily available to you. I also really enjoy that depending on your title you can have access to see what your team is doing. I'm able to view all their tasks and whether they have completed them or not. **What do you dislike about RealPage OneSite?** I dislike that it only operates well on Internet Explorer. If it could be accessed through Chrome, my life would be much easier. Also, if reports could be pulled in real time. **Recommendations to others considering RealPage OneSite:** I would recommend getting familiar with all the widgets and customizing your dashboard for ultimate optimization. The task feature is amazing. You can see what needs to be done at a glance, you're able to complete and make notes without having to leave the home screen. **What problems is RealPage OneSite solving and how is that benefiting you?** Reports are my biggest benefit. It's nice to see such a breakdown for various things. You can create appointments and schedule follow ups which is so helpful. ### 33. Easy to use! User friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2019 **What do you like best about RealPage OneSite?** I like the flexibility of OneSite. It’s super easy to use for office staff and integrated for a easy to use for residents. **What do you dislike about RealPage OneSite?** The ledger view for residents This can be confusing on both ends if you don’t know how to correctly read it **What problems is RealPage OneSite solving and how is that benefiting you?** No problems ### 34. This is the application we use everyday at work and I am so thankful this program exists! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** May 04, 2019 **What do you like best about RealPage OneSite?** The ease of use-- This platform is pretty easy to use and easy for a new employee to learn. It is a lot of click and point when it comes to using it, so as long as someone can read they should be fine. **What do you dislike about RealPage OneSite?** We had some issues when it came to random numbers being added on to work orders or work orders not being completely submitted and it took one site a long time to work out these kinks. **Recommendations to others considering RealPage OneSite:** Ease of use is great, however when there are problems it is hard for One Site to fix them, it takes awhile to fix them and the team is left to suffer in the mean time. When it is working it is great, just takes awhile to get kinks fixed. **What problems is RealPage OneSite solving and how is that benefiting you?** It is very easy to use this site to communicate between different members on the team. We can submit work orders and the maintenance team gets them immediately. ### 35. Making property management easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2019 **What do you like best about RealPage OneSite?** I like that we can use real page for resident payments, but also in-house training. **What do you dislike about RealPage OneSite?** I think that at first real page was not as user friendly, but it has gotten much better. **What problems is RealPage OneSite solving and how is that benefiting you?** Everyone in the company can stay connected with what each other is doing. ### 36. RealPage OneSite Review **Rating:** 3.5/5.0 stars **Reviewed by:** Amanda R. | Leasing Manager, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **What do you like best about RealPage OneSite?** I like the ease of putting in a work order. I feel it is very simple and has a lot of choices to help make sure maintenance knows exactly what is going on and where. **What do you dislike about RealPage OneSite?** I wish that Onesite and On-site were paired in the same program as I feel it would be more beneficial to the workers who have to use the programs day in and day out. **Recommendations to others considering RealPage OneSite:** Combine Onesite and On-Site. **What problems is RealPage OneSite solving and how is that benefiting you?** I think the biggest thing Onepage helps with is the ease of work orders for both the LC's and Maintenance workers. ### 37. E-signatures & Instant Corrections Are Magnificent **Rating:** 4.0/5.0 stars **Reviewed by:** Nathaly S. | Marketing Coordinator for FirstService Realty NYC, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** September 12, 2018 **What do you like best about RealPage OneSite?** Once an applicant is screened and approved, making their lease fast and easy! The system accounts for deregulated and regulated leases so there it minimizes leasing mistakes. Additionally, it syndicates the applicant information into our accounting system - Yardi **What do you dislike about RealPage OneSite?** Adding a rider to a lease on one property or several properties can be a headache, support is not very responsive - you can always use the customizable rider option, but in many occasion that portion is needed for something else and it shouldn't be used instead of a rider which should be permanent. This is extremely frustrating when leases have to be made in a timely matter; however, this is a support issue rather than a software issue. A mobile app would be amazinggggg and/or a more user-friendly mobile web experience. **Recommendations to others considering RealPage OneSite:** It would be awesome, it there was some way for the system to collect first month's and security deposit electronically for use. It is a bit counterintuitive that we don't have tenant's come in to sign, but we make them come into the office to drop off payments. **What problems is RealPage OneSite solving and how is that benefiting you?** E-signing has streamed-lined the signing and processing of leasing - someone wants to move in tomorrow? No problem! All the paperwork will be signed and countersigned then! A problem we have experienced is that sometimes the DHCR will not reflect increases at is should - it is most likely a glitch because it'll happen out of the blue rather than every single time. ### 38. Simple to use. **Rating:** 3.5/5.0 stars **Reviewed by:** Chris B. | Enterprise (> 1000 emp.) **Reviewed Date:** August 23, 2018 **What do you like best about RealPage OneSite?** Organization is the best aspect of the product. The way that each item is categorized into tabs that include ease of access is a great plus. Also, the program is very quick when changing between categories. From the moment you start using the program it is very easy to understand, and any new users, just take a few minutes to make yourself familiar with the program and you will begin loving it. I love the fact that out maintenance records are organized in such a convenient way which makes it easy for all the employees to be on the same page and work as a team. The leasing aspect of the program is great as well. **What do you dislike about RealPage OneSite?** It is hard to talk about anything that I dislike with such a great program, I do not think there are any improvements that I would make at this time. **Recommendations to others considering RealPage OneSite:** It is a very easy to understand program and you will find that it contains everything you may need to keep operations organized and running smoothly. It is an easy to learn program which makes it nice for any new employees without needing much time to explain its use. **What problems is RealPage OneSite solving and how is that benefiting you?** Keeping all of our maintenance issues organized within a neat structure for ease of access. Residents each have a note tab for when any details about issues need to be resolved and is a great way for the team to communicate issues. ### 39. Onesite is the one stop you need **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** January 15, 2019 **What do you like best about RealPage OneSite?** Onesite Accounting is a complete accounting system that handles all of your needs; from property accounting to Accounts Payable, Accounts Receivable and more. **What do you dislike about RealPage OneSite?** I do not like that we have to use a separate company to handle our payment processing, this is something that should be easily handled but overlooked. **Recommendations to others considering RealPage OneSite:** I would definitely recommend Real Page Onesite to others, Just be aware it is a fairly large infrastructure, so be ready for training. **What problems is RealPage OneSite solving and how is that benefiting you?** The business benefits we are receiving from Onesite accounting is the ability to run all the needed reports quickly, with the ability to export in any format. ### 40. Complicated at first, **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2019 **What do you like best about RealPage OneSite?** I like all the reports you can pull from the system and review. **What do you dislike about RealPage OneSite?** There is a lot to it. I’ve been using it for 8 months and am still finding out new things. **What problems is RealPage OneSite solving and how is that benefiting you?** It has helped make the move-in process organized. ### 41. Not Impressed with OneSite **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2018 **What do you like best about RealPage OneSite?** I have worked in onesite for 5 years now, and have never really enjoyed the experience. The one thing that I could say that I do like is the resident management piece. You can always find residents easily within their interface. **What do you dislike about RealPage OneSite?** There is a lot that I dislike, but since I'm in marketing, I'll just focus on that piece. I HATE that you cannot successfully track why prospects signed with you in OneSite. There is really not an efficient way to gauge ROI and marketing outlets. You can pull a "source" report, however, it's not usually accurate, so you have to take everything on there with a grain of sand. **Recommendations to others considering RealPage OneSite:** I would recommend looking at Entrada or Yardi before signing a contract with onesite. **What problems is RealPage OneSite solving and how is that benefiting you?** We utilize OneSite for resident and prospect management within a real estate management company. Unfortunately, there are not many benefits that we have realized. ### 42. Top Notch Simplicity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2019 **What do you like best about RealPage OneSite?** The simple user interface! The program is very user friendly. **What do you dislike about RealPage OneSite?** Having to pull multiple reports instead of being able to drill down through 1 report to get all the same results from 5 different reports **Recommendations to others considering RealPage OneSite:** So user friendly and the integration with multiple other systems **What problems is RealPage OneSite solving and how is that benefiting you?** OneSite is the main system my company utilizes on a daily basis for all resident account information. ### 43. Not user friendly **Rating:** 2.0/5.0 stars **Reviewed by:** Briana B. | Director of Leasing -University Meadows-UMSL, Enterprise (> 1000 emp.) **Reviewed Date:** April 03, 2019 **What do you like best about RealPage OneSite?** The follow up reminders were nice. It was easy to put in a service request. **What do you dislike about RealPage OneSite?** Difficult to navigate. Not user friendly at all. Outdated interface **Recommendations to others considering RealPage OneSite:** Research it’s capabilities and consider how many other service you’ll need to effectively rent **What problems is RealPage OneSite solving and how is that benefiting you?** It was supposed to help track prospective renters. ### 44. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley H. | Leasing Agent, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 18, 2018 **What do you like best about RealPage OneSite?** I like that it has been upgraded to be more user friendly. Information is easier to access than before and the homepage can be customized. Resident information is easy to locate. All property information can be found within a single program rather than across multiple programs. **What do you dislike about RealPage OneSite?** I dislike that training information is limited. If you are unsure how to complete a task, it isn't always easy to find the answer. I also dislike that I am unable to update pricing easily. There is no option to change lease terms. **Recommendations to others considering RealPage OneSite:** Continue to make the interface more user friendly. While the current upgrades have made a significant difference, there is still room for improvement. I'd like to see the reports page a little easier to understand. An explanation of the different reports would cut down on a lot of time spent trying to locate the proper report. Make inputting a lead a little easier. It asks for too much information when you're only trying input that someone has visited the property. The service request option could be more simple, make it to where multiple requests can be input for one unit without printing each request on a separate page. Make it full compatible with Google chrome. Make it so that each time you need to go to a different page, it doesn't open another window. **What problems is RealPage OneSite solving and how is that benefiting you?** Realpage is an excellent property management software that helps maintain all current info on residents and prospects alike. ### 45. Software needs updating **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2018 **What do you like best about RealPage OneSite?** Loads faster, user friendly screening modules, generate reports clearly I think it's nice that OneSite allows you to clearly see any transactions in regards to rent, utilities, deposits. It also automatically pulls OneSite generated letters to send out to the communities that are universal throughout apartment communities. **What do you dislike about RealPage OneSite?** Today's page needs updating since it does have a messy look to it. I think it needs to improve on the way it sends notifications to users in regards on who to send, for instance, to legal, a 3-day notice, or any emails to. There should be a simpler way to send mass emails out or add activity notes without doing those items one by one. **What problems is RealPage OneSite solving and how is that benefiting you?** It does accurately sort everyone into their apartment communities in a clear orderly manner. ### 46. Takes some getting used to **Rating:** 3.5/5.0 stars **Reviewed by:** Torri L. | Leasing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 28, 2019 **What do you like best about RealPage OneSite?** I like how it's a one stop shop. Everything you need to do to cater to a resident is all in one place. **What do you dislike about RealPage OneSite?** It takes some clicking around to find what you're looking for which is time consuming. **What problems is RealPage OneSite solving and how is that benefiting you?** Excessive use of applications is diminished by using this multipurpose tool. ### 47. RealPage Onesite **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** January 21, 2019 **What do you like best about RealPage OneSite?** Easy to enter resident and prospect data. Fast screening process. **What do you dislike about RealPage OneSite?** Seems to time out frequently and also dislike how many windows open while using this software. **Recommendations to others considering RealPage OneSite:** Offer additional training and better customer support. **What problems is RealPage OneSite solving and how is that benefiting you?** Data management, screening prospects, processing payments, etc. ### 48. Kileys review **Rating:** 2.5/5.0 stars **Reviewed by:** Kiley C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2018 **What do you like best about RealPage OneSite?** I like how easy it is to find someone's apartment information, and previous information for those who no longer live with us. Finding a resident's balance due is very simple. When waitlisting someone for a particular apartment relapage makes it very simple because it takes you through each step. **What do you dislike about RealPage OneSite?** I do not like the recurring payment options- fixed, open, etc. Sometimes the resident ledger can be hard to understand and follow when there are many payments, late fees, credits, concessions etcetera. It becomes difficult to see who paid when it gets all jumbled up. **Recommendations to others considering RealPage OneSite:** I recommend doing research on other programs as well. **What problems is RealPage OneSite solving and how is that benefiting you?** An easy way for residents to log in and pay their rent. Some benefits I of RealPage that I like is seeing in activity who talked to who when and what the issue was about. It makes it easier for everyone in the office to be aware of any ongoing issues. ### 49. Very easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth V. | Property Management, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 26, 2018 **What do you like best about RealPage OneSite?** I can easily guide through the organized links and tabs. **What do you dislike about RealPage OneSite?** I don't like being to constantly advance to the next day. It slows down the process. **What problems is RealPage OneSite solving and how is that benefiting you?** Property management and the benefits are having all files in digital form. ### 50. Wonderful interface & essy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Real Estate | Enterprise (> 1000 emp.) **Reviewed Date:** January 14, 2019 **What do you like best about RealPage OneSite?** Love the interface when you first login. Mistakes can be easily corrected versus using older property mgmt software. **What do you dislike about RealPage OneSite?** Loading time and having to wait 2 minutes before advancing to the next date **What problems is RealPage OneSite solving and how is that benefiting you?** Generating leases, entering payments & applicant info, etc. Conducting backfround checks from OneSite is a very helpful feature so I dont have to re-enter info into another 3rd party website. ## RealPage OneSite Discussions - [What software do property managers use?](https://www.g2.com/discussions/realpage-what-software-do-property-managers-use) - 1 comment - [Is RealPage a good company to work for?](https://www.g2.com/discussions/is-realpage-a-good-company-to-work-for) - 1 comment - [What is Onesite RealPage?](https://www.g2.com/discussions/realpage-what-is-onesite-realpage) - 1 comment - [What are RealPage products?](https://www.g2.com/discussions/what-are-realpage-products) - 1 comment - [View RealPage OneSite pricing details and edition comparison](https://www.g2.com/products/realpage-onesite/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-13+07%3A27%3A22+-0500&secure%5Bsession_id%5D=e7f3c81b-a211-47c6-a678-3391e36ae015&secure%5Btoken%5D=84a8ee913ed8a5eddbb1deb1a6fe017411805150285e138a2840b4056980f3ee&format=llm_user) ## RealPage OneSite Features **Leasing** - Vacancy Advertising - Rental Applications - Tenant Screening - Lease Templates - Document Management **Building Operations** - Maintenance Service Requests - Property Inspections - Service Portals - Building Announcements - Resource Reservations **Accounting** - Property Accounting - Online Payment - Company Financials - Certificates of Insurance (COI) - Dashboards **Operations** - Tenant Portal - Integration with Rental Payment Solution - Lease Application Management - Tenant Screening - Amenity Management - Accounting Module - Maintenance Management - Listing Syndication **Agentic AI - Property Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making ## Top RealPage OneSite Alternatives - [Yardi Voyager](https://www.g2.com/products/yardi-voyager/reviews) - 3.9/5.0 (234 reviews) - [On-Site](https://www.g2.com/products/on-site/reviews) - 4.4/5.0 (42 reviews) - [AppFolio](https://www.g2.com/products/appfolio/reviews) - 4.6/5.0 (1,021 reviews)