Top 10 Prodigal Alternatives &amp; Competitors

Talkdesk

By Talkdesk

4.4/5

(2,500)

Product Description

Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.

Reviewers say compared to Prodigal, Talkdesk is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

By NiCE

Product Description

NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes.

Reviewers say compared to Prodigal, NiCE CXone Mpower is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

Five9 Intelligent Cloud Contact Center Platform

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By Five9

4.1/5

(577)

Product Description

Reviewers say compared to Prodigal, Five9 Intelligent Cloud Contact Center Platform is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

By Calabrio

Product Description

Reviewers say compared to Prodigal, Calabrio ONE is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

By Invoca

Product Description

Invoca is the leading provider of AI-powered conversation intelligence to help marketing, sales, contact center, and customer experience teams acquire and retain more customers. Invoca’s platform is made up of four primary components: • Call tracking, featuring the most actionable online-to-offline attribution data • Conversation analytics, powered by transcripts, powerful AI, and automated call scorecards that are tailored for your specific business needs • Call management, featuring easy-to-configure conversational IVRs and intelligent call routing Integrations, with dozens of no-code and low-code ways to connect your data to the leading marketing, analytics, and CX technologies

Reviewers say compared to Prodigal, Invoca is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

Convin.ai

By Convin

4.7/5

(549)

Product Description

Reviewers say compared to Prodigal, Convin.ai is:

More expensive

Categories in common with Prodigal:

evaluagent

By EvaluAgent

4.5/5

(419)

Product Description

Reviewers say compared to Prodigal, evaluagent is:

Slower to reach roi

More expensive

Categories in common with Prodigal:

CloudTalk

By CloudTalk

4.4/5

(1,624)

Product Description

CloudTalk is a remote-ready cloud call center software for sales and customer support teams. Aside from providing top of the range call quality and a modern solution, our unique selling point is the ability to easily integrate with leading CRMs and helpdesks, giving customer service agents and sales people better visibility of their customer or prospect base. On top of this, we have a feature stack consisting of drag & drop workflow automations, multistep call flow builders and smart dialing functionality, which automate and simplify a large part of our customers’ workflows, saving on average 2-3 minutes per call.

Reviewers say compared to Prodigal, CloudTalk is:

Slower to reach roi

More expensive

Categories in common with Prodigal: