
Perplexity is excellent because it functions as a transparent answer engine rather than just a chatbot.
The three things I like best are:
Radical Transparency: Every answer includes inline citations, making it easy to verify facts and give credit to original sources.
Real-Time "Freshness": It is built to browse the live web, making it more reliable than static models for breaking news or updated data.
User Choice: It allows power users to toggle between different "brains" (like Claude or GPT) to get the best reasoning style for a specific task. Review collected by and hosted on G2.com.
Perplexity's biggest weaknesses are its creative limitations and legal controversies.
Weak Creativity: It is a "search engine first," meaning it’s great at summarizing facts but often feels clinical or "choppy" when you need deep brainstorming, nuanced writing, or complex problem-solving.
Legal & Ethical Issues: As of late 2025, it is embroiled in high-profile lawsuits from publishers like The New York Times and Reddit. They accuse Perplexity of "data laundering"—using stealthy crawlers to scrape content while bypassing the standard rules that protect creators' work.
Reliability Gaps: Because it relies on the live web, its accuracy is only as good as its sources. It can sometimes treat low-quality forum posts (like old Reddit threads) as established facts or misattribute quotes to the wrong citations. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through LinkedIn
This reviewer was offered a nominal gift card as thank you for completing this review.
Invitation from G2. This reviewer was offered a nominal gift card as thank you for completing this review.




