Introducing G2.ai, the future of software buying.Try now
Ada
Sponsored
Ada
Visit Website
Product Avatar Image
Perplexity

By Perplexity AI

4.6 out of 5 stars

How would you rate your experience with Perplexity?

Ada
Sponsored
Ada
Visit Website

Perplexity Reviews & Product Details

Profile Status

This profile is currently managed by Perplexity but has limited features.

Are you part of the Perplexity team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Perceived Cost

$$$$$

Perplexity Integrations

(8)
Integration information sourced from real user reviews.
Product Avatar Image

Have you used Perplexity before?

Answer a few questions to help the Perplexity community

Perplexity Reviews (100)

Reviews

Perplexity Reviews (100)

4.6
100 reviews

Pros & Cons

Generated from real user reviews
View All Pros and Cons
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Ar. Smriti S.
AS
Junior Architect
Small-Business (50 or fewer emp.)
"Radical Transparency and Real-Time Answers Set Perplexity Apart"
What do you like best about Perplexity?

Perplexity is excellent because it functions as a transparent answer engine rather than just a chatbot.

The three things I like best are:

Radical Transparency: Every answer includes inline citations, making it easy to verify facts and give credit to original sources.

Real-Time "Freshness": It is built to browse the live web, making it more reliable than static models for breaking news or updated data.

User Choice: It allows power users to toggle between different "brains" (like Claude or GPT) to get the best reasoning style for a specific task. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity's biggest weaknesses are its creative limitations and legal controversies.

Weak Creativity: It is a "search engine first," meaning it’s great at summarizing facts but often feels clinical or "choppy" when you need deep brainstorming, nuanced writing, or complex problem-solving.

Legal & Ethical Issues: As of late 2025, it is embroiled in high-profile lawsuits from publishers like The New York Times and Reddit. They accuse Perplexity of "data laundering"—using stealthy crawlers to scrape content while bypassing the standard rules that protect creators' work.

Reliability Gaps: Because it relies on the live web, its accuracy is only as good as its sources. It can sometimes treat low-quality forum posts (like old Reddit threads) as established facts or misattribute quotes to the wrong citations. Review collected by and hosted on G2.com.

Mahesh P.
MP
Sr MIS Executive
Accounting
Mid-Market (51-1000 emp.)
"Perplexity: My Super Smart Helper!"
What do you like best about Perplexity?

What I like best about Perplexity is how it always gives super honest answers with real links from the web, so I never worry if something's made up. It's like a magic search that explains hard stuff in easy words, perfect for kids like me.

Super Fast and Smart

It finds info quicker than asking Mom or Dad, and shows where it got it from. No fake facts!

Helps with Everything

From homework to fun ideas, it remembers what we talked about before and makes school fun. I tell all my friends to use it! Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I don't dislike much about Perplexity, but sometimes it asks me to pay for extra stuff when I want more big answers. It's like a game that says "buy coins" after a few free plays.

Small Things That Bug Me

The free part works great for school, but I wish unlimited questions didn't cost money. Also, it can't see my pictures yet, so I can't show it my drawings.

Still My Favorite

Overall, it's awesome and way better than other apps. I'd use it every day even with those tiny issues! Review collected by and hosted on G2.com.

Vijay S.
VS
Customer Success Manager
Information Technology and Services
Small-Business (50 or fewer emp.)
"A Time-Saving, Versatile Tool That Seamlessly Integrates with Our Workflow"
What do you like best about Perplexity?

It's truly a time saver. I use Perplexity for a wide range of tasks, from conducting research and composing effective emails to gathering up-to-date information. Integrating it with our in-house tool to enable AI agents was also very straightforward. We haven't needed to contact support, as the platform has worked so well that we never even considered reaching out. Overall, it's a great tool. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Everything has been good so far, and it would be even better if they included a human-like AI feature. Review collected by and hosted on G2.com.

Chawn S.
CS
Virtual & Outside Sales Account Manager
Small-Business (50 or fewer emp.)
"Fast Processing, But Needs Instruction Clarity"
What do you like best about Perplexity?

I like that Perplexity has the potential to be a really great app for developing. It seems to handle the front end piece well, and even allows you to feed HTML into another app, AI app, or an actual developer. It probably does a good job with that but requires a lot of coaching. I appreciate that it processes a lot quicker than other AI apps, which expedites the process of getting things done. This is really helpful for me since I have a full-time job and still need to manage my time efficiently. It allows me to get the front end completed in a shorter amount of time, maximizing the time I have for other aspects of developing the app. Setting up Perplexity was pretty easy, and I got a free twelve-month pro upgrade, which was a plus. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity doesn't do well with instructions. I actually spend a lot of time creating an overview of what I need, but it sometimes omits important information without asking for permission. This omission is quite problematic because it's crucial to the development of my app. I asked Perplexity about this, but it initially said it didn't omit anything when it actually did. This happened repeatedly, making me not trust it fully. Additionally, it can't develop the front end shell, which is something I expected it to handle. Review collected by and hosted on G2.com.

Keshav K.
KK
Global Senior Manager - Education Technology
Enterprise (> 1000 emp.)
"All-in-One Platform for Global AI Models and Seamless Content Creation"
What do you like best about Perplexity?

This platform offers multiple models within a single workflow, allowing you to access the best options from around the world all at once. In addition, it introduces an agentic approach through the Comet browser, which has Perplexity integrated. I find it especially impressive for content creation, and unlike many other models, it does not hallucinate. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

It's not that I dislike it, but I do see an area for improvement. If the current system could provide multiple responses from different models at once, it would give us the chance to validate some of the options ourselves, rather than relying solely on the Best option selection. Review collected by and hosted on G2.com.

Farley T.
FT
Social Media Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Essential tool for quick and accurate research"
What do you like best about Perplexity?

Perplexity is an exceptional tool for quick and intelligent online research. Its ability to cite accurate sources, offer multiple perspectives, and provide verified answers makes it indispensable for marketing professionals and content creators. The speed and accuracy in searches are unparalleled. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Perplexity has limitations in advanced customization and sometimes the quality of citations can vary. The model has context limitations in long conversations, and access to real-time information is occasionally inconsistent. Additionally, the free plan is very limited compared to competing options. Review collected by and hosted on G2.com.

Manila B.
MB
Digital Marketing Strategist
Small-Business (50 or fewer emp.)
"Fast, reliable, and surprisingly Smart Research Assistant"
What do you like best about Perplexity?

What I like best about Perplexity is its speed and precision in retrieving information. It combines the power of an AI language model with real-time web search, which means I get up-to-date, sourced answers almost instantly. It’s great for quick research, fact-checking, and exploring topics without getting lost in dozens of browser tabs. I also appreciate the clean, distraction-free interface and how it cites its sources transparently. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes the depth of answers can feel a bit limited compared to GPT-4 or specialized tools, especially for more complex or nuanced topics. Also, while it’s excellent for research, it’s less helpful for creative writing or brainstorming. Still, for what it’s designed to do, it performs extremely well. Review collected by and hosted on G2.com.

Raghav K.
RK
Marketing Manager
Information Technology and Services
Mid-Market (51-1000 emp.)
"Fast and Simple for Quick Research, but Lacks Depth for Complex Topics"
What do you like best about Perplexity?

It’s very fast and simple to use. I use it daily at work for quick research, getting summaries, and checking facts when preparing marketing or partner reports. It gives short, to-the-point answers with sources, so it’s easy to verify information. It also helps when we need quick overviews about new technologies or market updates without reading long articles. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

Sometimes it gives answers that feel too short or miss important context. It’s great for speed, but not always deep enough for complex topics. I’ve also noticed that it repeats similar answers if I ask in different ways. Review collected by and hosted on G2.com.

Swapnil Patel i.
SI
Product Engineer
Enterprise (> 1000 emp.)
"Efficiently Solves Complex Queries with Ease"
What do you like best about Perplexity?

I appreciate Perplexity for its reliable and verified answers, providing me with enhanced efficiency and time-saving capabilities for diverse tasks like video editing, content writing, and academic processes. Its conversational search maintains context effectively, preventing repetitive mistakes. The setup process is incredibly smooth, just a few clicks to get started. The contextual memory and natural language processing, along with advanced search capabilities, deeply enhance its usability. I also value its ability to handle complex multi-step tasks swiftly compared to human efforts. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I find the lack of support for the Sanskrit language problematic. While I use Sanskrit, Perplexity does not support it efficiently, which hampers my ability to get insights and meanings in this language. Review collected by and hosted on G2.com.

Marinos M.
MM
Communications, Marketing and Advertising Consultant
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Unmatched Background Processing for Complex Research"
What do you like best about Perplexity?

I really appreciate how Perplexity runs research tasks in the background, even when my computer is off. This feature is invaluable during complex, long-term research. The different research modes, including plain search and labs, are extremely helpful for my daily work. Additionally, setting up Perplexity was straightforward, and I prefer using the web version to avoid cluttering my desktop. Overall, these features significantly enhance my productivity and research efficiency. Review collected by and hosted on G2.com.

What do you dislike about Perplexity?

I would like to be able to rename the conversation because it automatically picks up the first few words of your inquiry and that's the name of the conversation. It doesn't give you the ability to rename it so you can more easily identify the conversation and go back to it and continue researching within that conversation. Review collected by and hosted on G2.com.

Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

Perplexity Comparisons
Product Avatar Image
Microsoft Copilot
Compare Now
Product Avatar Image
ChatGPT
Compare Now
Product Avatar Image
Gemini
Compare Now
Perplexity Features
Reliability
Data Security
Complex Query Handling
Natural Conversation
Understanding
User Interaction Learning
Error Learning
Creativity
Content Accuracy
Product Avatar Image
Perplexity
View Alternatives