--- title: Perplexity Reviews meta\_title: 'Perplexity Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 321 reviews by the users' company size, role or industry to find out how Perplexity works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 321 scale: '5' date\_modified: '2026-08-11' parent\_category: name: Generative AI url: https://www.g2.com/categories/generative-ai --- # Perplexity Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Perplexity but has limited features. Are you part of the Perplexity team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Perplexity is an AI-powered search engine designed to transform how users discover and interact with information. By processing user queries through advanced language models, it delivers concise, conversational answers backed by verifiable sources. Each response includes citations and links to original content, enabling users to verify information and delve deeper into topics. This approach streamlines the search experience, moving beyond traditional search engines that present numerous links for users to sift through. Key Features and Functionality: - Conversational Search Interface: Users can ask questions in natural language and receive direct, concise answers. - Real-Time Web Integration: The platform searches the web in real-time to provide up-to-date information. - Source Citations: Each response includes citations and links to original sources, ensuring transparency and credibility. - Multiple AI Model Integration: Perplexity integrates cutting-edge AI models, including OpenAI's GPT models and Anthropic's Claude, allowing users to choose the model that best fits their specific needs. - Freemium Model: Offers a free version with access to a proprietary large language model, while the paid Perplexity Pro subscription provides access to advanced models like GPT-4, Claude 3, Mistral Large, Llama 3, and an experimental Perplexity model. Primary Value and User Solutions: Perplexity addresses the inefficiencies of traditional search engines by providing direct, concise answers to user queries, eliminating the need to sift through numerous links. Its integration of multiple AI models and real-time web search capabilities ensures that users receive accurate and current information. The inclusion of source citations enhances transparency and trustworthiness, making it a valuable tool for researchers, professionals, and the general public seeking reliable information efficiently. * * * Seller [Perplexity AI](https://www.g2.com/sellers/perplexity-ai) Discussions [Perplexity Community](https://www.g2.com/products/perplexity/discuss) Solution Type All-in-One Overview by Phi Hoang Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 6 months [ View More Pricing Information ](https://www.g2.com/products/perplexity/pricing) ## Top-Rated Alternatives [ ![ChatGPT](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChatGPT") ChatGPT 4.6/5(2,840) ](https://www.g2.com/products/chatgpt/reviews) [ ![Gemini](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gemini") Gemini 4.4/5(513) ](https://www.g2.com/products/google-gemini/reviews) [ ![Notion](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Notion") Notion 4.6/5(13,734) ](https://www.g2.com/products/notion/reviews) [ View All Alternatives ](https://www.g2.com/products/perplexity/competitors/alternatives) ## User Insights Average based on 321 real user reviews. Implementation Time \<1 month Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ## Perplexity Integrations (19) What do users say about integrations? Integration information sourced from real user reviews. [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Bedrock ](https://www.g2.com/products/bedrock/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Canva ](https://www.g2.com/products/canva/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Claude ](https://www.g2.com/products/claude-2025-12-11/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Comet ](https://www.g2.com/products/perplexity-ai-comet/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Fireflies.ai ](https://www.g2.com/products/fireflies-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Gemini ](https://www.g2.com/products/google-gemini/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GitHub ](https://www.g2.com/products/github/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Ads ](https://www.g2.com/products/google-ads/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Classroom ](https://www.g2.com/products/google-classroom/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Google Workspace ](https://www.g2.com/products/google-workspace/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Leonardo.Ai ](https://www.g2.com/products/leonardo-ai/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Excel ](https://www.g2.com/products/microsoft-excel/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Outlook ](https://www.g2.com/products/microsoft-outlook/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft PowerPoint ](https://www.g2.com/products/microsoft-powerpoint/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Microsoft Teams ](https://www.g2.com/products/microsoft-teams/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") n8n ](https://www.g2.com/products/n8n/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Notion ](https://www.g2.com/products/notion/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Slack ](https://www.g2.com/products/slack/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Trello ](https://www.g2.com/products/trello/reviews) Show More ![Abderrahmane K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abderrahmane K.") AK Abderrahmane K. Graphic Designer Small-Business (50 or fewer emp.) 8/8/2026 "Disappointing Changes and Model Limitations" 0.5/5 What do you like best about Perplexity? I like using Perplexity for its various ways of searching and the variety of models it offers. The ability to do image generation and use MCP and connections make it quite valuable for my tasks. I use chats with MCP to build and evaluate my Notion pages and create email drafts, which is really useful for me. Review collected by and hosted on G2.com. What do you dislike about Perplexity? Lately, Perplexity has made some changes to how the models work, and it doesn't allow you to use the selected models that you like. Instead, it routes you to different cheaper, low-performance models like Sonnet without explicitly mentioning it. They just add a message at the bottom saying 'prepared using Best because the " selected model name " was inapplicable or unavailable.' Additionally, answers are throttled, and there's a monthly limitation on image generation, even for pro subscribers. It feels like they're prioritizing profit over customer satisfaction, showing a greedy corporate side. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? I use Perplexity for daily chat and researching. It allows choosing different models for varied outputs, which is great. However, recently, it doesn't let me use my preferred models, switching to low-performance ones without notice. Image generation limits as a pro subscriber are frustrating. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic PB Paul B. Customer Experience Manager Small-Business (50 or fewer emp.) 10/5/2025 "Perplexity: Stay away, false claims, from 600 deep searches/day down to 20/month!" 0/5 What do you like best about Perplexity? NOTHING!!! Forget everything I wrote below, it's public nowadays, they changed their policies, they got issues, they put Sam AI Agent to reply to support requests without fixing anything, they reduced the usage to absurd low limits, Deep researches from 600/day down to 20/month!!!! They offered one free year, from their partnerships, then they forced to add a valid payment method to keep the "free trial", yes, they changed the offer to a free trial. And then they banned accounts claiming fake reasons, and leaving no ways to appeal, they destroyed/terminated my account too. The online documentation hasn't changed, they still claim the same unlimited usage as always, which is misleading. HORRIBLE EXPERIENCE. Perplexity has quickly become my go-to powerhouse for AI-driven research, discovery, and productivity. The range of advanced language models it offers is astounding. I can easily switch between Sonar for deep search and research, or access major LLMs like GPT-5/Thinking, Claude/Thinking, Claude, Grok and Gemini. There are even specialized models designed for quick, focused responses. This kind of flexibility means I always have the right tool, whether I’m diving into a full analysis, brainstorming creatively, or just need a lightning-fast summary. Perplexity Spaces takes things even further. They let me create, share, and reuse mini apps or workflows for any topic or project. Whether I'm working solo or collaborating with others, Spaces make it easy to generate content, extract data in real time, and conduct interactive research all in one unified environment. I especially appreciate how Spaces foster community-driven expertise and give me the freedom to build tools that are personalized to what I care about most. The global context Perplexity brings in is another standout feature. It doesn’t just respond to questions; it taps into global news, trending topics, technical documentation, and niche interests from around the world. Endless possibilities for learning and exploration! The mobile app is just as impressive. It’s fast, intuitive, and fully synced with the desktop version, so I can pick up where I left off no matter which device I'm using. I never lose track of conversations, saved insights, or ongoing projects. Review collected by and hosted on G2.com. What do you dislike about Perplexity? EVERYTHING IS BAD ABOUT THIS COMPANY. It’s hard to find complaints with this level of versatility. Occasionally, the sheer depth of options can feel overwhelming, especially with so many models and Spaces to explore. Still, that’s a small downside considering the possibilities it unlocks. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? It was excellent, it became the WORST service you can imagine to get. Support not existent, Discord group, useless. Any review online right now is saying this, and they deserve also G2 tells the real story. NONE OF THE FOLLOWING APPLIES ANYMORE!!!! Perplexity fills the gap between raw information and real answers, transforming the way I approach research, decision-making, and creative work. Its range of models means I’m never limited. I can dive into market analysis or academic research, draft content, follow trends, and collaborate on ideas within a single, unified ecosystem. The integration with global topics and interests helps ensure my work stays timely, relevant, and insightful. Perplexity is the AI platform that truly keeps up with my curiosity, ambition, and daily workflow, whether I’m at my desk or on the go. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon 2/19/2026 Current UserValidated ReviewerIncentivizedSource: G2 invite ![akshat m.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "akshat m.") AM akshat m. Senior Software Engineer Small-Business (50 or fewer emp.) 6/4/2026 "Overpriced with Major Usability Issues" 0.5/5 What do you like best about Perplexity? chat is ok but don't fall for computer Review collected by and hosted on G2.com. What do you dislike about Perplexity? I used up all my credits in less than 1.5 hours, even though I pay for PRO, and don't get them back until the end of the month. That's frustrating. Also, I did a credit refill for $100, but then I got logged out in the middle of brainstorming and can't log back in. It feels like you don't get enough for the amount of money you pay. Once you pay, the platform should not kick you out in the middle of a session. It's hard to gather thoughts again. Plus, it's too expensive for a startup like mine; I'll never use it again after my credits expire. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 3/16/2026 "Skip Perplexity - Waste of Money" 0/5 What do you like best about Perplexity? It auto-saves your threads which I really do like. Review collected by and hosted on G2.com. What do you dislike about Perplexity? It just doesn't respond. After buying a year's subscription, most days I have such a lag that I give up and jump to the basic web. After using it for 3+ months, I have found it to be far inferior to ChatGPT for rewriting documents. It's feels very much like a data-mining tool with no sophistication. It's pretty bad -- and paired with the delays -- definitely stay away. One of the worst purchases I've made. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? Tremendous delays with searches. Results are not very robust. Feels like a bare-bones data mining service. Plus, after purchasing, they hound you to upgrade to Comet and lay the offers across your screen. Super annoying! Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kushagradheer S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kushagradheer S.") KS Kushagradheer S. Associate Software Developer Enterprise (\> 1000 emp.) 2/4/2026 "Easy to Use with Great Resources" 0.5/5 What do you like best about Perplexity? There isn’t anything in particular to mention or highlight at this moment. Review collected by and hosted on G2.com. What do you dislike about Perplexity? All things considered, every single aspect, element, and detail without exception is included and taken into account. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? Data analysis, data engineering, BI reports, and development. Review collected by and hosted on G2.com. Show More 4/23/2026 Validated ReviewerSource: Organic ![Shubham B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shubham B.") SB Shubham B. SEO Small-Business (50 or fewer emp.) 9/26/2025 "Perplexity is Trained Well" 0/5 What do you like best about Perplexity? Nothing to like in the tool even tried paid version, Not worth Review collected by and hosted on G2.com. What do you dislike about Perplexity? Cannot understand prompts well to deliver the result, Generating same results again and again with proper command to dos. Tried both content & image generation with pro version not worth to use, The tool is not ready for sale it's just for training AI models. Review collected by and hosted on G2.com. What problems is Perplexity solving and how is that benefiting you? Generating content or images Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Insights Averages based on real user reviews. ### Time to Implement \<1 month ### Return on Investment 6 months ### Average Discount 27% [ View More Pricing Information ](https://www.g2.com/products/perplexity/pricing) Perplexity Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_e369fa2434bfed6434dea757dc661c25/chatgpt.jpg "Product Avatar Image") ChatGPT 4.6/5(2,840) [ Compare Now ](https://www.g2.com/compare/chatgpt-vs-perplexity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_521403d6a48eb17eca3614f7ae90d517/google-gemini.png "Product Avatar Image") Gemini 4.4/5(513) [ Compare Now ](https://www.g2.com/compare/google-gemini-vs-perplexity) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_45bd77412e256aa3460ef9e3646cb43f/you-com.png "Product Avatar Image") You.com 4.4/5(20) [ Compare Now ](https://www.g2.com/compare/perplexity-vs-you-com) ##### ##### Perplexity Features Data Reliability Data Security Interaction Complex Query Handling Natural Conversation Understanding Learning User Interaction Learning Error Learning Content Generation Creativity Content Accuracy [ View More Features ](https://www.g2.com/products/perplexity/features) ##### Categories on G2 [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[AI Chatbots](https://www.g2.com/categories/ai-chatbots) [Knowledge Base](https://www.g2.com/categories/knowledge-base-software)[Enterprise Search Software](https://www.g2.com/categories/enterprise-search-software)[AI Chatbots](https://www.g2.com/categories/ai-chatbots)[Market Intelligence](https://www.g2.com/categories/market-intelligence)[Competitive Intelligence](https://www.g2.com/categories/competitive-intelligence)[Financial Research](https://www.g2.com/categories/financial-research) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which reputation management services solutions provide review monitoring without requiring extensive training or setup?](https://www.g2.com/discussions/which-reputation-management-services-solutions-provide-review-monitoring-without-requiring-extensive-training-or-setup)[What are the best spend management software available](https://www.g2.com/discussions/which-is-the-best-spend-management-software-available-in-the-market)[What low-code machine learning platforms work well for a data team that needs full ML workflow capabilities in one place without stitching together separate data prep and deployment tools?](https://www.g2.com/discussions/what-low-code-machine-learning-platforms-work-well-for-a-data-team-that-needs-full-ml-workflow-capabilities-in-one-place-without-stitching-together-separate-data-prep-and-deployment-tools) [Which DNS security service works best for protecting remote workers on laptops and phones when they are not behind the corporate network?](https://www.g2.com/discussions/which-dns-security-service-works-best-for-protecting-remote-workers-on-laptops-and-phones-when-they-are-not-behind-the-corporate-network)[Is Veeam Data Platform worth it as an IT resilience orchestration platform for an enterprise team that needs combined backup, DR orchestration, and ransomware recovery, or does Zerto cover the same failover automation with less overhead?](https://www.g2.com/discussions/is-veeam-data-platform-worth-it-as-an-it-resilience-orchestration-platform-for-an-enterprise-team-that-needs-combined-backup-dr-orchestration-and-ransomware-recovery-or-does-zerto-cover-the-same-failover-automation-with-less-overhead)[Pros and Cons Details](https://www.g2.com/products/perplexity/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)