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Compare ChatGPT and Perplexity 
At a Glance
Market Segments
Small-Business (61.1% of reviews)
Small-Business (68.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
ChatGPT
Star Rating
(1,803)4.7 out of 5
Market Segments
Small-Business (61.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ChatGPTPerplexity
Star Rating
(204)4.5 out of 5
Market Segments
Small-Business (68.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about PerplexitySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that ChatGPT excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Perplexity. Users appreciate its versatility, noting that it serves as a reliable tool for a wide range of tasks, from writing to coding and even audio and video creation.
- Users say that ChatGPT's implementation process is notably smooth, with many highlighting its intuitive onboarding experience. This ease of setup allows users to quickly adapt the tool to their workflows, making it a favorite among those who need to respond to clients rapidly.
- Reviewers mention that while Perplexity offers a user-friendly interface and instant results, it sometimes lacks the depth of features that ChatGPT provides. Users have noted that Perplexity is particularly useful for research, as it not only delivers answers but also cites the original sources, which is a great asset for content preparation.
- According to verified reviews, ChatGPT shines in its customization options, allowing users to tailor the tool to their specific needs. One user described it as a "brainstorming co-founder," emphasizing how it enhances their creative process and productivity.
- G2 reviewers highlight that while both products have strong support systems, ChatGPT edges out slightly with a higher quality of support score. Users have expressed satisfaction with the responsiveness and helpfulness of ChatGPT's support team, which can be crucial for businesses relying on these tools.
- Users report that Perplexity is particularly effective for straightforward queries and research tasks, making it a solid choice for users focused on information retrieval. However, some have noted that it may not handle complex queries as effectively as ChatGPT, which is better equipped for nuanced conversations and multi-step planning.
Pricing
Entry-Level Pricing
ChatGPT
No pricing availablePerplexity
No pricing availableFree Trial
ChatGPT
No trial information availablePerplexity
No trial information availableRatings
Meets Requirements
9.1
1,523
8.6
128
Ease of Use
9.5
1,578
9.4
129
Ease of Setup
9.5
1,121
9.5
102
Ease of Admin
9.3
177
9.0
26
Quality of Support
8.5
1,292
8.3
100
Has the product been a good partner in doing business?
9.3
174
9.2
26
Product Direction (% positive)
9.4
1,538
9.3
124
Features by Category
Core Conversational Capabilities - AI Chatbots
9.0
129
7.7
17
9.0
137
8.0
19
9.1
145
8.7
21
Data
8.6
820
8.4
90
8.1
703
8.3
65
Interaction
8.7
803
8.4
84
8.9
782
8.6
74
8.9
771
8.6
75
8.6
738
8.4
74
8.6
710
8.1
73
Task & Flow Management - AI Chatbots
8.8
116
8.8
12
8.4
106
7.1
13
Learning
8.9
694
8.5
66
8.2
694
7.8
62
Deployment & Embedding - AI Chatbots
8.7
104
7.8
12
8.4
95
7.6
9
Content Generation
8.7
789
8.3
73
8.1
804
8.3
96
Admin & Configuration - AI Chatbots
8.8
108
9.3
12
System
8.5
652
7.7
61
8.5
675
8.3
65
8.6
661
8.3
63
8.4
665
7.9
62
Agentic AI - AI Chatbots
8.1
260
8.5
27
8.5
278
8.8
27
8.4
253
8.5
26
8.6
267
8.4
27
8.6
280
8.5
24
8.5
264
8.8
27
8.6
278
8.7
29
Monitoring & Improvement - AI Chatbots
8.7
106
8.0
10
Reliability & Safety - AI Chatbots
8.5
100
8.2
10
Financial Information
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Market News
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Research
Not enough data
Not enough data
Knowledge Pages
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Knowledge Dissemination
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
9.3
9
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Competitive Intelligence
Not enough data
Not enough data
Platform Data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Platform Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI powered search - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compatibility - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Search Queries - Enterprise Search Software
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
8.4
344
Not enough data
8.8
332
Not enough data
9.3
339
Not enough data
8.7
335
Not enough data
Support
8.3
312
Not enough data
8.6
314
Not enough data
8.6
316
Not enough data
Agentic AI - AI Code Generation
8.5
90
Not enough data
8.9
93
Not enough data
9.2
96
Not enough data
8.7
89
Not enough data
8.8
92
Not enough data
Performance
8.7
218
Not enough data
8.6
216
Not enough data
8.1
217
Not enough data
8.5
214
Not enough data
8.5
216
Not enough data
Usability
8.7
212
Not enough data
8.4
204
Not enough data
8.4
207
Not enough data
8.3
208
Not enough data
7.9
207
Not enough data
Ethics & Compliance
7.7
201
Not enough data
7.4
202
Not enough data
8.2
204
Not enough data
8.2
206
Not enough data
8.2
201
Not enough data
Generative AI - Large Language Models (LLMs)
9.2
44
Not enough data
8.6
37
Not enough data
8.1
39
Not enough data
7.2
36
Not enough data
7.0
36
Not enough data
6.6
37
Not enough data
9.0
40
Not enough data
8.7
37
Not enough data
Knowledge Base
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
ChatGPT and Perplexity are categorized as AI Chatbots and Large Language Models (LLMs)
Unique Categories
ChatGPT is categorized as AI Code Generation
Perplexity is categorized as Enterprise Search Software, Knowledge Base, Financial Research, Market Intelligence, and Competitive Intelligence
Reviews
Reviewers' Company Size
ChatGPT
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Perplexity
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
14.9%
Computer Software
13.3%
Marketing and Advertising
8.3%
Higher Education
3.7%
Education Management
3.7%
Other
56.0%
Information Technology and Services
20.0%
Marketing and Advertising
10.8%
Computer Software
9.2%
Consulting
6.2%
Higher Education
3.8%
Other
50.0%
Discussions
🧠 Is AI Weakening Human Critical Thinking? Let’s Talk.
4 Comments
MM
Yes, as long as the user is not evaluating and sutdying the output, AI is weaking the critical thinking.Read more
ChatGPT has no more discussions with answers
Perplexity has no discussions with answers
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