What do you dislike about Perplexity?
I’ve used Perplexity for a while, but honestly I find it extremely disappointing compared with other AI tools like ChatGPT. One of the biggest issues is how poorly it seems to recognize and understand questions. Even relatively simple queries can take a long time to process, and the answers are often incomplete, vague, or irrelevant. It frequently feels like the AI struggles to parse my input correctly, which makes it frustrating to rely on for timely information or research.
Even after upgrading to the Pro plan, I noticed very little improvement. The Pro plan is extremely costly, yet the core problems remain: it still takes too long to interpret a question and generate a meaningful response, and it often seems to lack updated information. Compared with other AI platforms that keep their knowledge more current and adapt quickly, Perplexity feels stuck with outdated information, which makes it hard to trust for accurate, reliable answers.
Efficiency is another major problem. While other AI tools can produce responses almost instantly, Perplexity often takes an excessive amount of time to handle a single question. If you need quick research or fast content generation, that delay becomes a serious productivity barrier. Even small queries that would take seconds elsewhere can drag on for minutes here, which is especially frustrating when you’re trying to get multiple answers in a short span.
The quality of the responses is also a consistent point of dissatisfaction. Many times, the answers come across as generic, incomplete, or disconnected from the context of what I asked. As someone who expects precise, contextual, and actionable information, I often feel Perplexity doesn’t deliver. It doesn’t handle nuanced or complex queries well, and even straightforward questions can result in responses that are only partially correct or completely off-topic. On top of that, the lack of updated or live data is a major drawback. In today’s fast-moving digital world, having AI with current, real-time knowledge is critical, and Perplexity doesn’t provide this adequately. That limitation reduces its usefulness for research, trend analysis, or any situation where up-to-date information matters.
The user interface is clean and visually simple, but it doesn’t make up for the performance issues. It may look appealing at first glance, yet the speed, accuracy, and overall reliability fall far short of what I expected. For users accustomed to high-performing AI tools, it can feel like a significant step backward.
Pricing is another concern. The Pro plan is not only expensive, but it also doesn’t provide value that matches the cost. When you’re paying a premium, you expect a premium experience, and Perplexity Pro still struggles with core functions like question recognition, speed, and accuracy. That makes it difficult to justify the investment, especially when other AI solutions deliver better results at lower or comparable prices.
Because of these issues, I now use Perplexity only minimally. I keep it installed and test it occasionally, but I don’t rely on it for daily tasks or research because it consistently underperforms. Compared with alternatives like ChatGPT, which in my experience offers faster responses, stronger understanding, and more up-to-date knowledge, Perplexity feels frustrating and inefficient.
In conclusion, while Perplexity markets itself as an AI answer tool capable of handling queries intelligently, my experience has been largely negative. It struggles to recognize questions promptly, often produces incomplete or inaccurate answers, lacks updated information, and feels unnecessarily expensive for the performance it delivers. Even the Pro plan doesn’t address these fundamental issues. As a current user, I find it unreliable for practical use and have largely stopped depending on it for meaningful results. If Perplexity wants to improve, it needs to focus on speed, accuracy, question recognition, updated data integration, and overall reliability especially for paying Pro users. Until then, I can’t recommend it as a primary AI tool, and I find it hard to justify continuing with it given the many alternatives that provide better, faster, and more reliable performance at a lower cost. Review collected by and hosted on G2.com.
