Parny Reviews & Product Details

We moved our on-call and incident workflow to Parny a few months ago after years on PagerDuty. The short version: it reduces tool-switching and makes the 3 a.m. stuff less painful.

What stood out first was having alerts, on-call schedules, uptime checks, and a live incident timeline in one place. During a messy outage, Parny’s service mapping view makes it easier to understand “what breaks with what” without hopping between dashboards. The Slack bot has also been a win for our team. acknowledging, reassigning, or checking who’s on call happens right in chat, which keeps response times tight. Notifications have been reliable, and the pricing that includes unlimited SMS/phone calls removed a budgeting headache for us.

PagerDuty is still the reference point for mature features, its scheduling and mobile app are excellent, and Service Graph is solid. But for our use case, Parny’s “everything in one UI” approach and lighter setup got us to value faster. Review collected by and hosted on G2.com.

Tiny nitpicks: a couple of screens still feel new in places, and we’d love to see the integrations list grow even more. Overall though, Parny has been a practical upgrade for day-to-day on-call life: less context switching, faster handoffs, and a calmer incident room. Review collected by and hosted on G2.com.

I really like how clean and intuitive the interface is. The on-call scheduling and notifications work smoothly, and the whole experience feels reliable and well thought out. We use it in daily basis and it’s easy to onboard new teammates and manage rotations without confusion. Review collected by and hosted on G2.com.

Parny makes on-call management simple and nearly stress-free by combining smart automation with real-time observability and infrastructure visibility. Its AI-powered anomaly detection helps catch unusual behavior early and reduce noise, while alert-routing and escalation policies make sure the right people are notified at the right time. The InfraMap feature gives a live map of service dependencies, which is hugely helpful for quickly diagnosing what downstream systems might be affected in an incident. Together with on-call scheduling tools (rotations, shift calendars, overrides), Parny keeps everything centralized - so there’s less friction, fewer late nights wondering who’s responsible, and more focus on solving problems. Review collected by and hosted on G2.com.

Parny is an exceptional platform that truly streamlines team management and task tracking. Its interface is clean, intuitive, and modern—far more user-friendly than many complex reporting tools out there. Being able to visualize priorities, progress, and responsibilities so clearly has made a noticeable difference in our workflow.

The AI-driven insights are another standout feature — it feels like having a quiet, reliable assistant supporting your team behind the scenes. What I appreciate most is how effortless it is to get started; there’s virtually no learning curve.

Overall, Parny.ai has helped our team stay more organized, productive, and focused. 👏 Review collected by and hosted on G2.com.

Overall experience is excellent, any small gaps are easily outweighed by its strengths. Review collected by and hosted on G2.com.

I really like Parny — I’ve been using it since its very first release. Working in the field of Platform Engineering and within the Cloud & DevOps ecosystem means that 24/7 systems monitoring and reliability are essential parts of my job. Parny allows me to maintain accurate and efficient alert management, helping me stay on top of incidents and ensure service stability with confidence. Review collected by and hosted on G2.com.

Nothing. I like Parny a lot and I'll keep using it. Review collected by and hosted on G2.com.

Parny makes it really easy to track incidents, manage on-call schedules and receive clear notifications.

The dashboard is clean and simple, and I really like the Parny Pulse feature for real-time uptime checks.

Integrations with Slack and monitoring tools work perfectly, and alerts are well-organized and fast.

It definitely helps us stay focused and reduce noise during critical events. Review collected by and hosted on G2.com.

There’s not much to dislike.

Maybe adding more mobile features — like editing on-call shifts or maintenance windows — would make it even better. Review collected by and hosted on G2.com.

The alarm management is flexible and useful, which makes it easier to handle incidents in a timely manner. Review collected by and hosted on G2.com.

The mobile app needs to be enhanced to match the quality and features of the web version. Review collected by and hosted on G2.com.

While offering a simple and user-friendly interface, it ensures proper alarm escalation and makes team configurations easy to manage. Review collected by and hosted on G2.com.

I have no issues or concerns — everything meets my expectations. Review collected by and hosted on G2.com.

Parny's organizational separation according to customers and the detailed content of the incoming alarms provide us with many advantages. When an alarm comes in, it is much easier for us to analyze the alarm with the service it is from, whether it is a critical situation, the description section and the newly added artificial intelligence support. The use of maintenance mode and the notification that comes when it is put into maintenance mode provide us with an additional advantage so that we do not receive too many alarms in the work done by the teams. In this way, we do not miss alarms from other customers.

Having an artificial intelligence that we can get support in alarms.

Integrations are made in an easy way.

Parny web and mobile application is easy to use. Review collected by and hosted on G2.com.

A little more development can be done on the mobile application side. (on-call calendar) Review collected by and hosted on G2.com.

Parny offers a quite flexible alarm management with escalations, rules and teams. It is easier to use than other on-call tools. You can manage alarms for multiple organizations and teams at the same time. It is possible to write notes about alarms that team members can see and get support from artificial intelligence about the alarm with the "Ask Parny" feature. Integrations are quite various and it is quite easy to define integrations, it can be implemented with a few clicks and the documentation on how to make integrations is also available in the interface. Enterprise customers can receive support directly by mail, the support team is available 24/7 in the background. Based on distributed on-call receivers and tools, Parny makes it easy to communicate within the team, manage alarms and track events with the "Timeline" page. Users who switch to Parny will no longer use other receivers and tools and will use Parny frequently. Review collected by and hosted on G2.com.

It would be more useful to make some features (on-call calendar, scheduled maintenance, etc.) available on the mobile application that are available on the web. Review collected by and hosted on G2.com.

The fact that there are many optional aspects related to alarms makes alarm-specific examinations even easier. With many improved features, confusion and loss are prevented in alarm situations. With the escalation feature, it accelerates the speed of taking action, and with the newly added artificial intelligence feature, it provides a quick perspective on the problems that can be predicted. Review collected by and hosted on G2.com.

I think the only thing that needs to be improved about this issue is the phone application. Review collected by and hosted on G2.com.