We moved our on-call and incident workflow to Parny a few months ago after years on PagerDuty. The short version: it reduces tool-switching and makes the 3 a.m. stuff less painful. What stood out first was having alerts, on-call schedules, uptime checks, and a live incident timeline in one place. During a messy outage, Parny’s service mapping view makes it easier to understand “what breaks with what” without hopping between dashboards. The Slack bot has also been a win for our team. acknowledging, reassigning, or checking who’s on call happens right in chat, which keeps response times tight. Notifications have been reliable, and the pricing that includes unlimited SMS/phone calls removed a budgeting headache for us. PagerDuty is still the reference point for mature features, its scheduling and mobile app are excellent, and Service Graph is solid. But for our use case, Parny’s “everything in one UI” approach and lighter setup got us to value faster.

While offering a simple and user-friendly interface, it ensures proper alarm escalation and makes team configurations easy to manage.

Parny makes it really easy to track incidents, manage on-call schedules and receive clear notifications. The dashboard is clean and simple, and I really like the Parny Pulse feature for real-time uptime checks. Integrations with Slack and monitoring tools work perfectly, and alerts are well-organized and fast. It definitely helps us stay focused and reduce noise during critical events.