--- title: Ontraport Reviews meta\_title: 'Ontraport Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 255 reviews by the users' company size, role or industry to find out how Ontraport works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 255 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Ontraport Reviews & Product Details Visit Website Ontraport is a CRM and marketing automation platform designed for small and mid-sized businesses that need to manage contacts, automate marketing and sales, process payments, and build web experiences from a single system. Unlike point solutions that require businesses to integrate multiple tools, Ontraport centralizes customer data, marketing automation, sales pipelines, payment processing, and website management in one shared database. This unified architecture allows teams to create connected workflows across every stage of the customer lifecycle without relying on third-party integrations or custom development. Ontraport is built for operations, marketing, and sales teams at established businesses that have outgrown entry-level tools but want an alternative to complex, high-cost enterprise platforms. Core features and capabilities: • CRM and contact management — a single shared customer record with unified contact history, segmentation, lead scoring, and visual sales pipelines • Marketing automation — multi-channel automation across email and SMS, with behavioral triggers, lead routing, and attribution reporting • Payments and ecommerce — order forms, upsells, subscriptions, declined transaction recovery, and a customer billing center • Dynamic CMS — no-code tools for building websites, landing pages, membership sites, online courses, and customer portals • Shared inbox — centralized customer communications across channels for support and sales teams • AI Assistant — runs inside automations with access to unified customer data to segment contacts, personalize messaging, and route communications automatically • Reporting and analytics — campaign performance tracking, revenue attribution, and contact-level activity history Ontraport integrates with third-party tools via API and Zapier and supports custom development through an open API. The platform is web-based and includes a mobile app for iOS and Android. Founded in 2006 and headquartered in California, Ontraport serves thousands of businesses across more than 60 countries. * * * Product Website Ontraport Seller [Ontraport](https://www.g2.com/sellers/ontraport) Discussions [Ontraport Community](https://www.g2.com/products/ontraport/discuss) Languages Supported English, Spanish Solution Type All-in-One Show More ## Pricing Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) ## Ontraport Integrations (36) What do users say about integrations? 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EP Elise P. Psychotherapist Small-Business (50 or fewer emp.) 5/15/2024 "Superb Support" 5/5 What do you like best about Ontraport? I most like the support that Ontraport gives you. As I was buidling my first Membership site, they really held my hand and took me through it, helping me with my mistakes or queries. i especially like the videos they make that explain everything step by step in my site, so I can copy and learn within my own site. Review collected by and hosted on G2.com. What do you dislike about Ontraport? For the amount of stuff it gives you there is nothing to disline. It's easy to use. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport helps me reach out to my clients and through their membership site allows me to help more people than when I'm working 1 on 1, so it' s very complementary to our practice. Review collected by and hosted on G2.com. Show More Response from Lindsay Elswick of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-9652358/official_response/edit) Hi Elise, so glad our team could be there as you built out your membership site. Helping more people beyond 1-on-1 work is such a great use case for a membership site. Thanks for sharing how it's working for your practice. - Ontraport Current UserValidated ReviewerSource: Organic ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") UH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 10/24/2024 "Great product, awesome customer service!" 5/5 What do you like best about Ontraport? Support has been amazing. Saif personally reached out to me when I needed help. The system itself is slick and easy to navigate with my business. Highly recommend! Review collected by and hosted on G2.com. What do you dislike about Ontraport? I'm new to this type of system so it took some learning to figure a few things out but it didn't take long. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It gives an all in one platform to have my online marketing sites housed where I can also see data of how things are going with my marketing. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ashley D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley D.") AD Ashley D. Customer Consultant Small-Business (50 or fewer emp.) 8/1/2024 "Best support chat I have experienced!" 5/5 What do you like best about Ontraport? Ontraport is flexible CRM perfect for communication "On Brand". What sets them appart for me what the support that they offer using their live chat - Simply Supurb. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Would be nice if numbers could be dialed from the Android app Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Onbrand Lead Generation Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CL Connor L. CEO Small-Business (50 or fewer emp.) 10/3/2024 "Saif from Ontraport did an incredible job!" 5/5 What do you like best about Ontraport? Easy to use and efficient CRM! Very user friendly and intuitive. Review collected by and hosted on G2.com. What do you dislike about Ontraport? I don't like how I was automatically billed for increasing my contacts. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Automating messaging and user interactions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SF Sam F. Small-Business (50 or fewer emp.) 12/18/2023 "One system for my online business" 4/5 What do you like best about Ontraport? I have found the onboarding support to be super helpful, as I'm not a super techy person. Being able to walk through the set up to get a high level overview to correctly set things up to build upon was really helpful and time saving. I really like having all of my systems in one place. My online courses, membership site, sales pages, checkout pages, and email automations are all in ontraport. Pretty much hands off, once it's set up. Review collected by and hosted on G2.com. What do you dislike about Ontraport? The support used to be amazing, but sometimes depending on who you get on the live chat, it's limited in how much they can advise you, especially when your systems get more complicated. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? fully automating my online course membership site, from marketing, sales, and to fulfilment. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") AP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 12/12/2023 "One Happy Customer!" 4.5/5 What do you like best about Ontraport? Ontraport is a highly flexible CRM and sales platform and the ease of implementation by way of the support teams onboarding skills was a massive part of my decision to choose this. Sure it's possible to nickel and dime your way through all of the various facets with a selection of alternate products but this is pretty much a one stop shop for all marketing teams of most sizes. It's pricey for small businesses but when your time is at a premium, for me it's a no brainer. Ontraport offer a support team which in my experience is absolutely second to none. The team are constantly working on feature enhancements and it's virtually unheard of to have senior management not only hanging out in a user group but actively responding to questions and queries. Review collected by and hosted on G2.com. What do you dislike about Ontraport? It's a really highly customisable platform but the down side is that it can be difficult to find the specific item you're looking for. This has been offset somewhat by the huge Ontraport University funciton which has videos and guides for most things and also the top notch live chat and support team. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? I host a variety of online courses on Ontraport and also have an automated sales funnel at the front end of this. It captures leads from my website (ontraform embedded) and I'm going to be looking at more of the deep sales funnel social media aspects which were released in recent months Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Professional Training & Coaching](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Professional Training & Coaching") UP Verified User in Professional Training & Coaching Small-Business (50 or fewer emp.) 2/5/2024 "Automations - customer support - amazing" 4.5/5 What do you like best about Ontraport? The immediate customer support available is of very high level. All of my questions and queries when i run into problems are solved in an efficient and professional manner. The flexibility when creating automations is also great. I would reccomend Ontraport to others as i found the customer service, features and ease of use great. I use the system every day and love it. Review collected by and hosted on G2.com. What do you dislike about Ontraport? Having customers only being able to opt-in to SMS comms by filling out an Ontraport form is diffcult as many of our event registrations come from Facebook lead forms and therefore when ending up in our database are not opted in to receive text messages. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Database Automations for marketing and comms Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Haley Lynn G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Haley Lynn G.") HG Haley Lynn G. Blogger, Owner Small-Business (50 or fewer emp.) 8/31/2023 "I love Ontraport- and their service" 5/5 What do you like best about Ontraport? I LOVE the customer support at Ontraport. In a world where other companies are impossible to get in touch with, and impossible to get customer support, I HIGHLY recommend Ontraport. Their customer support is outstanding, and the platform is solid, and works as it is intended to about 99% of the time. When it doesn't work exactly as I'd like it to- then well, I contact customer support, and they do a consistently phenomenal job of supporting me, even when I'm pretty sure they'd want ot pull their hair out, because I'm alwasy pushing the boundaries of what the service can do. Review collected by and hosted on G2.com. What do you dislike about Ontraport? It is not for the faint of heart, and is not the simplest platform to use. The only thing that the solution does NOT have is a built in shopping cart, and built in contracts. I get around that by using other platforms, or integrating multiple platforms together. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? It allows me to do lead management, lead capture, email management, and a ton of things within my business. I use it for landing pages, events, membership courses, and the list goes on. I generally buy and use endlessly the software that I purchase. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8548629/official_response/edit) Haley, thanks for sharing your experience. We're happy to hear the app has been valuable for your business – we're constantly working to add new features and improve the app so we'll keep your feedback in mind. Thanks again! Current UserValidated ReviewerSource: Organic ![Paul S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul S.") PS Paul S. Overhead Supervisor Small-Business (50 or fewer emp.) 8/27/2023 "Service is definitely their focus!" 5/5 What do you like best about Ontraport? The first thing that comes to mind when I think about Ontraport is there unwavering focus on service. They offer so much and are there to help you find what you need. There are so many features that are all housed in one place that all focus on your CRM needs. What's great about that is that it reduces the likelihood of breakdowns between services. On top of that, they have people and many resources to help you figure out ways to make even better use of their services. It really is incredible. And just to be certain, I'll mention the people again. At every level I have spoken with, I have been completely astonished with the level of focus every employee has had on serving the customer. It even translates into the dialogue you have with the service representatives. There is no sense of judgment for not knowing something. They are just looking for ways to help you succeed. I couldn't be more grateful. Review collected by and hosted on G2.com. What do you dislike about Ontraport? I would have to stretch to find something to say about what I don't like. The only thing that comes to mind is a challenge in finding what services I want to use because there are so many. Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? Ontraport is helping me bring all of my tools together in one place for my clients' journeys. The setup they have makes things so easy to create what I need and figure out things I may have missed or have not thought of. There are even wizards to prompt you through setting up various functions and items. Ontraport is helping me tailor and optimize my clients' experiences. All while reducing the amount of time, effort, and figuring out that I need to invest. Review collected by and hosted on G2.com. Show More Response from Alexandria Loza of Ontraport [Editedit](https://www.g2.com/survey_responses/ontraport-review-8533107/official_response/edit) Love to hear it Paul! Thanks for sharing your experience. 😎 Current UserValidated ReviewerSource: Organic DC David C. CEO Small-Business (50 or fewer emp.) 5/23/2024 "I LOOOOVE Ontraport!" 5/5 What do you like best about Ontraport? You can customize a lot of things (fields, custom objects, automations...) The automations are very precise, you can do nearly everything The support team is fantastic and savvy Review collected by and hosted on G2.com. What do you dislike about Ontraport? The translations in other languages are sometimes weird Review collected by and hosted on G2.com. What problems is Ontraport solving and how is that benefiting you? You can automate everything, based on any conditions (field value, tags, URL visited...) Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about Ontraport? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Ontraport ](https://www.g2.com/products/ontraport/discussions/new) GU Guest User • Last activity over 3 years ago Is Ontraport a CRM? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/is-ontraport-a-crm) GU Guest User • Last activity over 3 years ago How much does Ontraport cost? 0 Upvotes 2 [ Join the conversation ](https://www.g2.com/discussions/how-much-does-ontraport-cost) [ View all Discussions ](https://www.g2.com/products/ontraport/discuss) ## Pricing Options Pricing provided by Ontraport. ### Plus Starting at $83.00 Per Month ### Pro Starting at $124.00 Per Month ### Enterprise Starting at $249.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/ontraport/pricing) Ontraport Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,912) [ Compare Now ](https://www.g2.com/compare/hubspot-marketing-hub-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_d3942a298dfbdef078f42573114df1d9/thryv-keap.png "Product Avatar Image") Keap 3.8/5(31) [ Compare Now ](https://www.g2.com/compare/thryv-keap-vs-ontraport) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-ontraport) ##### ##### Ontraport Features Sales Force Automation Contact & Account Management Marketing Automation Email Marketing Reporting & Analytics Basic Reporting Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability [ View More Features ](https://www.g2.com/products/ontraport/features) ## Top-Rated Alternatives [ ![ActiveCampaign](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ActiveCampaign") ActiveCampaign 4.4/5(14,779) ](https://www.g2.com/products/activecampaign/reviews) [ ![HighLevel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "HighLevel") HighLevel 4.6/5(651) ](https://www.g2.com/products/highlevel/reviews) [ ![Constant Contact Advanced Automation](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Constant Contact Advanced Automation") Constant Contact Advanced Automation 4.4/5(960) ](https://www.g2.com/products/constant-contact-advanced-automation/reviews) [ View All Alternatives ](https://www.g2.com/products/ontraport/competitors/alternatives) ##### Categories on G2 [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder) [Sales Engagement](https://www.g2.com/categories/sales-engagement)[CRM](https://www.g2.com/categories/crm)[Online Form Builder](https://www.g2.com/categories/online-form-builder)[Website Builder](https://www.g2.com/categories/website-builder)[SMS Marketing](https://www.g2.com/categories/sms-marketing)[Marketing Automation](https://www.g2.com/categories/marketing-automation)[Lead Scoring](https://www.g2.com/categories/lead-scoring)[Landing Page Builders](https://www.g2.com/categories/landing-page-builders)[Shared Inbox](https://www.g2.com/categories/shared-inbox)[Web Content Management](https://www.g2.com/categories/web-content-management)[Subscription Management](https://www.g2.com/categories/subscription-management) [Show MoreShow Less](javascript:void(0);) ##### Explore More [What Blockchain as a Service platforms are best for production applications that require reliable uptime and low latency at scale?](https://www.g2.com/discussions/what-blockchain-as-a-service-platforms-are-best-for-production-applications-that-require-reliable-uptime-and-low-latency-at-scale)[Accounting Firms in Indianapolis](https://www.g2.com/categories/accounting-firms/locations/indianapolis-in-us)[What technology review sites provide the most useful implementation insights and real-world use case documentation for enterprise evaluations?](https://www.g2.com/discussions/what-technology-review-sites-provide-the-most-useful-implementation-insights-and-real-world-use-case-documentation-for-enterprise-evaluations) [Leading AI chatbot software for customer service](https://www.g2.com/discussions/leading-ai-chatbot-software-for-customer-service)[Which supplier risk management app is best for handling third-party risks](https://www.g2.com/discussions/which-supplier-risk-management-app-is-best-for-handling-third-party-risks)[Pros and Cons Details](https://www.g2.com/products/ontraport/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)