# OnPay Reviews **Vendor:** OnPay, Inc. **Category:** [Payroll Software](https://www.g2.com/categories/payroll) **Average Rating:** 4.8/5.0 **Total Reviews:** 413 ## About OnPay OnPay is designed for business owners who want to spend more time running their business — and less time managing back-office tasks. This award-winning payroll and HR software helps small and mid-sized businesses save over 15 hours each month by automating time-consuming processes and simplifying workforce management. “It’s an easy, quick, mobile-friendly system that doesn’t require a steep learning curve,” according to Entrepreneur, and it is rated “Outstanding” by PCMag. With OnPay, you can run payroll in minutes, automate federal and state tax calculations and filings, and reduce compliance risks with built-in accuracy. Employees can access their own pay stubs, tax documents, and personal information through self-service tools, which helps reduce administrative work for business owners and HR teams. The platform also makes it easy to streamline HR processes, manage employee records, and offer top-tier benefits in all 50 states. Payroll essentials start at just $49 plus $6 per worker per month. This includes full-service payroll processing, automated tax filings, year-end forms, and seamless integrations with popular accounting software like QuickBooks and Xero, as well as leading time-tracking tools. OnPay also provides onboarding support and account migration at no additional cost, making it easy to switch from another payroll provider. For businesses that need more advanced HR features, the optional HR add-on is available for $15 base plus $2 per worker per month. It includes tools like employee self-service, PTO management, and org charts to help you better manage your team. You can also add integrated benefits, a 401(k) plan, and pay-as-you-go workers’ compensation, giving you a scalable payroll and HR solution that grows with your business. ## OnPay Pros & Cons **What users like:** - Users find OnPay to be **easy to use** , significantly simplifying payroll processes and client onboarding. (57 reviews) - Users commend the **excellent customer support** of OnPay, highlighting responsiveness and assistance throughout the process. (56 reviews) - Users praise the **helpful customer support** and intuitive interface of OnPay, making payroll management easy and efficient. (40 reviews) - Users rave about the **easy onboarding** process of OnPay, making payroll management seamless and efficient. (28 reviews) - Users highlight the **easy onboarding process** of OnPay, finding it responsive and supportive throughout their transition. (27 reviews) - Easy Setup (25 reviews) - Users love the **clarity and transparency** of OnPay's payroll, simplifying the process and saving valuable time. (25 reviews) - Payroll Management (25 reviews) - Users highlight the **seamless payroll transition** with OnPay, appreciating the intuitive setup and excellent support. (24 reviews) - Simplicity (21 reviews) **What users dislike:** - Users experience **poor customer support** , feeling overwhelmed by excessive communication when they prefer time to explore the service. (11 reviews) - Users desire a **time clock feature** and automatic payroll to enhance OnPay's functionality and convenience. (10 reviews) - Users express frustration with OnPay's **poor support services** , highlighting slow, unreliable assistance and inadequate guidance. (7 reviews) - Users experience **integration issues** with OnPay, particularly with QuickBooks and limited time tracking service compatibility. (6 reviews) - Users experience **inadequate verification** processes, leading to delays and confusion during onboarding and setup. (5 reviews) - Users find OnPay's **onboarding process cumbersome** , creating confusion and challenges for both firms and clients alike. (5 reviews) - Date Issues (4 reviews) - Inefficient Chat Support (4 reviews) - Learning Difficulty (4 reviews) - Service Delays (4 reviews) ## OnPay Reviews ### 1. Intuitive, Reliable Payroll with Great Support with Transparent Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about OnPay?** One of OnPay's greatest strengths is its intuitive interface, which allows administrators to process payroll accurately and efficiently while minimizing administrative burden. The platform's automated tax calculations and filing services have helped ensure compliance with federal and state regulations, reducing the risk of errors and saving valuable staff time. OnPay's customer support has been responsive, knowledgeable, and readily available whenever assistance has been needed. The platform integrates well with accounting and benefits administration functions, providing a streamlined approach to workforce management. OnPay has consistently demonstrated excellent performance as the payroll management system. The platform is reliable, efficient, and easy to navigate, allowing payroll processing to be completed accurately and on time. The software experiences minimal downtime and operates smoothly across payroll, tax management, employee recordkeeping, and reporting functions. Automated calculations and compliance features have significantly reduced administrative burden while helping to ensure accuracy in payroll processing. The system's performance has enabled staff to devote more time to serving clients and supporting organizational goals rather than managing payroll-related tasks. OnPay offers strong value for the services provided and has proven to be a cost-effective solution for Joi Counseling Center. Its pricing structure is transparent, predictable, and competitive within the payroll services industry. Unlike many payroll providers that charge additional fees for essential services, OnPay includes a comprehensive set of payroll, tax filing, human resources, and employee self-service features within its standard pricing model. This affordability allows the organization to access high-quality payroll and HR management tools without incurring excessive administrative costs. The combination of functionality, reliability, and reasonable pricing makes OnPay an excellent investment and a fiscally responsible choice for a growing organization. **What do you dislike about OnPay?** The platform is designed to be user-friendly and straightforward, which can limit customization. Organizations with complex payroll structures, unique reporting needs, or specialized workflows may find fewer options for tailoring the system to their specific requirements. **What problems is OnPay solving and how is that benefiting you?** OnPay's pricing model is straightforward, typically consisting of a flat monthly fee plus a per-employee fee. As an organization, we appreciate the transparency because there are fewer add-on charges for essential services. The other payroll program become more expensive as additional features, services, or higher-tier plans were added. **Official Response from Ron Kagan:** > Thank you for your feedback on OnPay's performance and pricing structure. We understand the importance of transparent and predictable pricing, and we're glad to hear that our platform has proven to be a cost-effective solution for Joi Counseling Center. ### 2. Outstanding Human Support and Straightforward, Affordable Pricing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2026 **What do you like best about OnPay?** The human support from the start. Within minutes of signing up I heard from an onboarding consultant - a real person, not an automated sequence. When I called support to run my first payroll, I got through immediately with no hold time and the rep walked me through everything patiently. The pricing is also very reasonable for a small nonprofit - straightforward and affordable for an organization just getting started. **What do you dislike about OnPay?** The first payroll reminder email came with less lead time than I would have liked, though in fairness, I signed up very close to my first pay date, which happened to fall on the Friday of a holiday weekend. A bit more proactive outreach for new users in that situation would be helpful. **What problems is OnPay solving and how is that benefiting you?** I had no prior payroll experience and needed a solution that could handle compliance, tax withholding, and payroll processing without requiring an HR background. OnPay made the process manageable for a non-expert. A key differentiator over competitors like Gusto was the ability to add unlimited reimbursement payments per payroll, which is important for tracking ministry expenses. I can now pay myself accurately and on time with taxes handled correctly. ### 3. Straightforward, Affordable Payroll Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Derek F. | Owner, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2026 **What do you like best about OnPay?** I love how OnPay made processing payroll super simple and doesn't take long to process. The fees are super straightforward and it's more affordable than other options. I like the all-in-one pricing model as it means no hidden fees or surprises. I also appreciate being able to print checks in-house for those not utilizing direct deposit. The initial setup was fairly easy since they took care of nearly everything for me. **What do you dislike about OnPay?** Sometimes it feels a bit too basic. For example, it currently doesn't support tracking gender/sex for employees, which I need for certain reporting requirements for insurance carriers and government agencies. I use a separate system for time clock entry, as OnPay doesn't offer that. I have to import the hours from that system into OnPay. **What problems is OnPay solving and how is that benefiting you?** OnPay makes processing payroll super simple and quick, with straightforward and affordable fees. ### 4. Easy to Use from Day One with Flexible Payroll Runs **Rating:** 5.0/5.0 stars **Reviewed by:** Brenda M. | Broker/REALTOR, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about OnPay?** I appreciate the ease of use. Started using the platform right away and I also enjoy the flexibility to change payroll runs. The pricing is standard. The onboarding is good. it performs well and integrates well with other platforms. I have not used the AI (artificial intelligence) features yet but feel they will be helpful with I do. **What do you dislike about OnPay?** Nothing that I can think of. Everything is simple to use. **What problems is OnPay solving and how is that benefiting you?** It is solving my payroll and tax paying problems. ### 5. Efficient Payroll Service with Room for HR Improvements **Rating:** 4.5/5.0 stars **Reviewed by:** Eleanor r. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about OnPay?** I appreciate how OnPay handles payroll and time off efficiently, making calculating actual payroll straightforward. I like that it supports taxes and w-9 filings, which is especially helpful since I'm not an accountant. OnPay assists with all the legal aspects, making it easier for someone like me. Additionally, the setup process was pretty easy. **What do you dislike about OnPay?** Okay. I think notifications and the HR aspect can be improved. **What problems is OnPay solving and how is that benefiting you?** I use OnPay for payroll and time off. It solves calculating actual payroll and helps with all the legal stuff because I'm not an accountant. ### 6. Smooth Onboarding, Helpful Video Calls, and Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Stevenson Boys Hauling Inc. . | Chief Operations Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about OnPay?** The onboarding process was smooth. The video calls were very helpful for getting set up and familiarizing myself with the software. Customer service was excellent as well—everyone was very friendly and helpful. **What do you dislike about OnPay?** I haven’t found any part of the software system that I dislike at this time. **What problems is OnPay solving and how is that benefiting you?** It solves the problem of having to do payroll manually every week and write out checks. ### 7. Easy Setup, Thorough Help Articles, and Friendly Onboarding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel S. | Managing Member, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about OnPay?** Very easy to set up and use. The help articles are very thorough and made the entire process very fast. I liked having an onboarding specialist to walk me through the process. Everyone was very friendly that I dealt with. **What do you dislike about OnPay?** Can only schedule a payroll 30 days out. **What problems is OnPay solving and how is that benefiting you?** OnPay is filing our taxes for us automatically and that take a lot of headache off of us! ### 8. Outstanding Customer Service and Seamless Onboarding **Rating:** 5.0/5.0 stars **Reviewed by:** Ben R. | Founder/CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2026 **What do you like best about OnPay?** The customer service was incredible. I had a very tight deadline to buy, onboard, and run payroll. Their onboarding leader got on the phone and walked me through everything and ensured I met my payroll deadline. **What do you dislike about OnPay?** There is nothing that I "dislike." Opportunities for improvement: refined tutorials using more video and in-product guidance. **What problems is OnPay solving and how is that benefiting you?** Since I am a solo business, I am only onboarding myself. I need to be able to easily onboard myself, but do not need onboarding documents, training from my company to myself like I would if I had employees. ### 9. Seamless Year-End Transition and Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline W. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** December 24, 2025 **What do you like best about OnPay?** OnPay started near the end of the year. Its teams was able to catch up data prior to my on-boarding and seamlessly placed the data for 2025 in time to file year end tax reports. I appreciate very much. **What do you dislike about OnPay?** To date, I haven't observed anything significant enough worth of being addressed. **What problems is OnPay solving and how is that benefiting you?** OnPay started near the end of the year. Its teams was able to catch up data prior to my on-boarding and seamlessly placed the data for 2025 in time to file year end tax reports. I appreciate very much. ### 10. Intuitive Payroll Tool with Room for Support Improvement **Rating:** 3.5/5.0 stars **Reviewed by:** robyn s. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 28, 2026 **What do you like best about OnPay?** I find OnPay's user interface easy to use, which makes navigating the platform simple. I also like that there are plenty of buttons and that it's easy to navigate with previews. It's helpful for keeping track of taxes and reports, which has improved my payroll processing. **What do you dislike about OnPay?** I'm not happy with the customer service. I wait forever on the phone, and support tickets take forever, so by the time they respond, I have more questions. Plus, the chat times out before anyone even connects. **What problems is OnPay solving and how is that benefiting you?** I use OnPay to process payroll efficiently. It keeps track of taxes and reports, and the user interface is easy with plenty of buttons and navigation previews. ### 11. User-Friendly with Premier Support **Rating:** 5.0/5.0 stars **Reviewed by:** Nancy F. **Reviewed Date:** January 15, 2026 **What do you like best about OnPay?** I appreciate that OnPay made my first payroll run easy with clear instructions and hands-on support, which was really helpful since I'm new to payroll. I like that they are very focused on providing excellent customer support. I also find their website easy to navigate and user-friendly. The initial setup was easy, and the customer support agent proactively assisted me with one area I hadn't done wrong, which was great. **What do you dislike about OnPay?** After completing my first payroll run, there is nothing that I dislike. **What problems is OnPay solving and how is that benefiting you?** As someone new to payroll, OnPay made my first payroll run easy with clear instructions and hands-on support. Their customer support is excellent and the website is user-friendly, which made the initial setup easy. ### 12. Payroll Taxes and Tax Forms Handled Seamlessly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about OnPay?** They take care of payroll taxes and the tax forms! **What do you dislike about OnPay?** It took a little over a week to finally get approved to run payroll. **What problems is OnPay solving and how is that benefiting you?** I am a busy individual tax preparation business. I've hired my first employee right as tax season was starting, and never had to deal with payroll taxes. I didnt have to take time to research and figure out all the rules and due dates and tax rates for payroll taxes. It handles it all for me, so I simply enter the hours and everything else is figured out and handled for me! ### 13. Payroll Made Easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Seth R. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2019 **What do you like best about OnPay?** OnPay is an effective, easy to use payroll suite. The web interface is straight forward and simple to navigate. The minimal HR things I do are so easy on the platform. **What do you dislike about OnPay?** There are features I haven't even explored yet but that's not OnPay's fault! **Recommendations to others considering OnPay:** Don't wait, just sign up! **What problems is OnPay solving and how is that benefiting you?** We use it for all payroll processing. It is less expensive than other options out there and OnPay covers all of the payroll tax submittals, we don't have to do anything other than enter hours! ### 14. Payroll Perfected: Why This Platform Stands Above the Rest **Rating:** 5.0/5.0 stars **Reviewed by:** Marc F. | Chief Cost Evaluator, Certified Expense Reduction Consultant, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about OnPay?** OnPay is incredibly responsive, forward-thinking, and operationally excellent. Their support team is quick and helpful, the platform is constantly improving, and everything runs smoothly. It’s rare to find a payroll solution that’s both easy to use and built for long-term growth—OnPay delivers on all fronts. **What do you dislike about OnPay?** The only minor frustration is the recurring reminder about Social Security verification every time I run payroll. I understand the importance of compliance, but it would be great to have an option to acknowledge or dismiss it permanently once it's been addressed. That said, it's a small issue in an otherwise outstanding experience. **What problems is OnPay solving and how is that benefiting you?** OnPay simplifies and streamlines the entire payroll process, saving us time and reducing the risk of errors. Their automation, accuracy, and compliance tools help us stay on track with tax filings and deadlines without stress. Plus, their responsive support gives us confidence that any issues will be quickly resolved. ### 15. Great implementation experience & off to a solid start **Rating:** 4.5/5.0 stars **Reviewed by:** Shanda B. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2025 **What do you like best about OnPay?** The OnPay user experience is logical and descriptive which lead to less of my time onboarding & submitting. The reports seem comprehensive so far and I didn't have to ask for anything special like I have in other systems! The connection to QuickBooks worked well AND worked immediately after my first submission. Additionally, my onboarding specialist actually reached out by phone (yes, in 2025!) to introduce herself and answer any questions. All in all - a solid and appreciated start!! **What do you dislike about OnPay?** There was a weird hiccup during implementation around the expected date of the first payroll. It wasn't the end of the world in our situation and everything else was positive, so we rolled with it and kept going. In the end, while we missed our requested date we were ready and submitted only a couple days later. **What problems is OnPay solving and how is that benefiting you?** Payroll and related multi-state tax compliance ### 16. OnPay is a comprehensive payroll solution with low prices and fantastic customer service! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa A L. | Business Owner, Virtual Bookkeeper, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2025 **What do you like best about OnPay?** OnPay's prices are low and fair in comparison to other payroll services. The company does seem to care about their clients and prices the fees accordingly. The customer service is beyond amazing. They are quick to respond to questions and issues and provide knowledgeable and helpful information that make it easy to complete/correct any issues. **What do you dislike about OnPay?** OnPay's onboarding system seems drawn-out and clunky compared to other payroll providers. It it confusing for both our firm and our clients when they self-onboard. Setting up the 2-run payroll cycle for a bi-monthly payroll run on a month that is almost over is almost impossible without customer service's assistance. OnPay's opening the account for running payroll is not a quick process. They take quite a long time from the time the micro-deposits are received to do the behind-the-scenes work in order for the client to be able to run payroll. **What problems is OnPay solving and how is that benefiting you?** OnPay accurately provides payroll taxes in accordance with all local, State and Federal laws. ### 17. Great Customer Service and Friendly Staff **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2026 **What do you like best about OnPay?** Great customer service and friendly staff. **What do you dislike about OnPay?** Some aspects of their website are hard to navigate. **What problems is OnPay solving and how is that benefiting you?** Payroll and onboarding. ### 18. Intuitive Payroll Solution with Outstanding Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User **Reviewed Date:** December 29, 2025 **What do you like best about OnPay?** I like OnPay's customer service support because they resolved a last-minute payroll date issue for me on the same day. I also find it fairly easy to use and appreciate that there is a free trial. The initial setup was straightforward and easy, which made the transition smoother. **What do you dislike about OnPay?** The menu options on the mobile browser are limited compared to the desktop browser. **What problems is OnPay solving and how is that benefiting you?** OnPay simplifies calculating and paying withholdings like federal and state taxes. It's fairly easy to use, and their customer service is great, quickly resolving issues like payroll date adjustments. ### 19. Easy onboarding and first payroll run! **Rating:** 5.0/5.0 stars **Reviewed by:** Sarahann Y. | Director of Operations and Finance, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2025 **What do you like best about OnPay?** Great customer service during onboarding and helping get everything set up. It was my business' first time running payroll, and it felt so nice to have experts available to help answer my questions and make sure everything was tee'd up appropriately. Communication throughout the enrollment process was consistent, professional, and helpful. I also appreciated that OnPay had state-specific tax guides that helped guide us through the state registration process. **What do you dislike about OnPay?** The Quickbooks integration was a little clunky. I don't like how OnPay syncs two separate transactions with Quickbooks: one for net wages paid to employees, and one for taxes. The taxes transaction includes both employer-paid and employee-paid taxes, so I have to go manually into Quickbooks and segregate that out. **What problems is OnPay solving and how is that benefiting you?** Run payroll and pay all our taxes correctly and on time. ### 20. Very happy with onboarding process, support and user interface **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2025 **What do you like best about OnPay?** I had to make the transition from another (unamed) payroll provider who had a complete meltdown mid-year and stopped processing payroll for their customers. I was expecting a challenging transition, but the onPay onboarding team walked me through the process - it was definitely differentiated that they offer this service. I have also been proactively contacted by their support team as an employee entered their bank account incorrectly and the direct deposit bounced. The user interface is easy to use, and great for hourly based employees. Value for money is great for a multi-state payroll. I am very happy overall. **What do you dislike about OnPay?** It would be nice to have more dedicated support for registration requirements for new states - ADP level service. **What problems is OnPay solving and how is that benefiting you?** Regular, weekly payroll service for 30+ employees in multiple states. ### 21. OnPay is a quick and seamless onboarding experience **Rating:** 4.5/5.0 stars **Reviewed by:** Jaime P. | Owner/President, Small-Business (50 or fewer emp.) **Reviewed Date:** August 04, 2025 **What do you like best about OnPay?** Having a small company with few employees, this was a quick process. If you have a lot of employees, I believe you can upload the information which makes it even quicker. I entered my data and I still found it to be reasonable time and effort that I spent. Ease of use, ease of integration plus a fair value for what I get from OnPay, makes them a good choice for your payroll services. **What do you dislike about OnPay?** At the moment, I don't have any dislikes. **What problems is OnPay solving and how is that benefiting you?** It makes my payroll processing smooth and easy. This allows me to concentrate my time and effort on other things more important in the business. ### 22. Great Service for Small Nonprofits **Rating:** 5.0/5.0 stars **Reviewed by:** Kim R. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2025 **What do you like best about OnPay?** We looked everywhere for payroll software, but everything seemed complicated and pricey—until we found OnPay. Their cloud-based payroll system is exactly what we need. We’re not accountants or HR experts, so having something reliable, easy to use, and backed by really good customer support was a game-changer. The onboarding team walked us through setup, explained the system, and within a few days, we had payment schedules set up and our first payroll processed. We also love the dashboard—it makes managing employees and contractors simple. **What do you dislike about OnPay?** So far, so good, no downsides! The only thing we wish had been clearer during sign-up was the paperwork needed to verify company ownership and other details. It would’ve been helpful to know upfront so we could have everything ready, avoiding the slight delay. We also had to reach out to confirm our nonprofit pricing, even though they gave us six months free. A follow-up on that would’ve been reassuring, so we wouldn’t have to worry about whether we’d actually get the discount they promised. But overall, the experience has been great! **What problems is OnPay solving and how is that benefiting you?** OnPay is our virtual payroll department! Our little one-person payroll department was struggling before finding OnPay. This has given us tremendous peace of mind knowing that they know what they are doing and can guide us every step of the way. ### 23. Excellent Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Denise C. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2024 **What do you like best about OnPay?** Easy to use dashboard with great reports. Payroll processing is quick, easy and flawless every time. It’s easy to setup special payrolls. Our taxes are paid and quarterly reports filed seamlessly. After using OnPay fir a few years now and a background in Accounting and HR, I find OnPay is extremely valuable, from running the payroll weekly with ease, setting up employees and taxes to letting them handle the quarterly and year end reporting. I’ve used other payroll processing companies and they always have issues or conversing to use. The onboarding was seamless and I am confident with the customer support with the company. **What do you dislike about OnPay?** None. We have had zero dislikes or issues. **What problems is OnPay solving and how is that benefiting you?** Perfect reporting with zero mistakes and ease in processing payroll, paying taxes on our behalf along with the quarterly filing/ reporting. The benefit of this gives more time for me in the business. ### 24. OnPay is a big help to our small organization **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Museums and Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2025 **What do you like best about OnPay?** OnPay is very user friendly and easy to navigate. Everyone we've interacted with has been very responsive, friendly, and helpful. Emily helped us process our first payroll run, and the entire "training" with her took only 8 minutes! It was that easy. **What do you dislike about OnPay?** When we first signed up for OnPay, we wanted a little time to look around and get a feel for things before talking to anyone. We received multiple emails, messages and phone calls from multiple people within a few hours. While I do appreciate the enthusiasm and responsiveness, it was a little overwhelming when we would have preferred a little time to just take a look. Maybe provide a way for customers to opt in or out of the high touch contact initially. **What problems is OnPay solving and how is that benefiting you?** OnPay allows us to pay employees using Direct Deposit, and (most important to us) they calculate and file all of our payroll taxes. ### 25. OnPay makes processing payroll simple, fast and efficient **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2025 **What do you like best about OnPay?** The platform for processing payroll is easy to use. They help with the payroll filings and simply make our payroll processing so much smoother. The cost of OnPay is also very competitive, if not, the best price out there. **What do you dislike about OnPay?** I have had a couple of hiccups during the payroll run, however, the reps on the chat were able to resolve quickly. Other than that, no real issues out there. **What problems is OnPay solving and how is that benefiting you?** We don't have to spend too much time when processing payroll. We enter some information and review the weekly payroll and everything is filed. ### 26. Flexible Payroll Service for Small Business **Rating:** 4.5/5.0 stars **Reviewed by:** Bryce G. | President/Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about OnPay?** Once I got the system set up, I have appreciated how simple the payroll process is from start to finish. I like how it shows the total cost to my company for the each payroll. The reporting features are robust as well. I like that I don't have to worry much about my payroll taxes getting paid or the quarterly reports being filed on time. Prior to OnPay, I was getting penalties and fines for late filings and underpayments. I am grateful for the consistency of service I've gained through OnPay. Their support team has been great. Any time I've had questions or needed help, they've responded well. One of the things that sold me on OnPay was my ability to control the payroll process. In other words, OnPay allowed me to keep my same payroll frequency. I have one employee that I pay on the 1st and 16th. The trick was that my pay periods end on the 30th/31st and the 15th. I am not obligated to OnPay to handle the disbursement of dollars. I run payroll and then enter ACH payments to my employee the same day. Other companies would have forced me to follow their payment timelines. OnPay allows me to run my business the way that works best for me. **What do you dislike about OnPay?** They have a limited list of time tracking services with which they integrate. Unfortunately, my service is not one on the list. It would be nice to have my time tracking integrated into the payroll function. **What problems is OnPay solving and how is that benefiting you?** OnPay is handling my payroll on a consistent and timely basis. As a small business employer, it has brought me peace of mind knowing the payroll and reporting functions are being handled by professionals. My load is lightened as I simply run payroll and pay my employee. OnPay handles the rest. As a side note, their cost is worth every penny to me. ### 27. Excellent Payroll Platform – Easy to Use & Exceptional Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Tenille R. | Director Of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2025 **What do you like best about OnPay?** We've been using OnPay for our payroll needs and couldn’t be happier. The platform is incredibly easy to navigate, even for team members who aren’t payroll experts. Setting up employees, running payroll, and managing taxes is straightforward and efficient. What truly sets OnPay apart is their top-notch customer service. Every time we’ve had a question or needed assistance, their team has been responsive, knowledgeable, and genuinely helpful. If you're looking for a reliable and user-friendly payroll service with outstanding support, we highly recommend OnPay! **What do you dislike about OnPay?** We have nothing that we don't like. Great company and group of team members. **What problems is OnPay solving and how is that benefiting you?** payroll processing ### 28. A valuable tool for newly established small businesses. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2025 **What do you like best about OnPay?** It is quite user friendly and clearly shows the steps to set up. The customer support follows up very quickly. **What do you dislike about OnPay?** At this stage, I haven’t found any significant downsides. It has been working well for my needs. **What problems is OnPay solving and how is that benefiting you?** It is quite suitable for start-up SMEs, and the cost-performance ratio is very high. I’ve already recommended it to several companies. ### 29. A highly cost-effective payroll software that is great for small startups **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about OnPay?** It is quite easy and friendly to new user. The steps are very clear and the customer support is very prompt. **What do you dislike about OnPay?** I have not encountered problems yet. I will check later. **What problems is OnPay solving and how is that benefiting you?** It is a very easy and convenient payroll software. It saved time for payroll with good value for money. ### 30. Flexible payroll made easy **Rating:** 5.0/5.0 stars **Reviewed by:** tyler m. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about OnPay?** Payroll for a low monthly fee that allows me to run payroll whenever I want and how I want. **What do you dislike about OnPay?** My current scheduling software does not integrate with OnPay. Nor does it have the ability to export my payroll file in an easy-to-upload Excel doc. **What problems is OnPay solving and how is that benefiting you?** It solves the problem of getting employees paid on the schedule that they want. OnPay enables me to run payroll on a weekly, biweekly, or daily basis. All included in the one-time monthly fee. Other payroll providers charge per pay run, and with employees being paid at different intervals, it gets expensive to operate that way. ### 31. Affordable and Easy Payroll Solution with Seamless Transition **Rating:** 5.0/5.0 stars **Reviewed by:** Ashlee B. **Reviewed Date:** October 16, 2025 **What do you like best about OnPay?** I am impressed with OnPay's customer service, which stands out superbly against the competition. The transition from Paychex was effortless, thanks to their onboarding specialist, who made the switch seamless with minimal effort on my part. OnPay effectively resolves time, service, and pricing issues, offering an affordable and user-friendly experience. **What do you dislike about OnPay?** No complaints **What problems is OnPay solving and how is that benefiting you?** OnPay solves time, service, and pricing issues. It's affordable and easy to use, which benefits our payroll process. ### 32. Sooooo Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about OnPay?** OnPay is the hands down easiest payroll software out there. I have used plenty in helping my bookkeeping clients. The interface is clean and not overly complicated. OnPay has everything you need to stay up to date and compliant with tax agencies and is easily navigated by my team and clients alike. Their support is unmatched. Getting started and migrated is as straight forward as you could make it. I recommend OnPay to my clients and they love it, too! **What do you dislike about OnPay?** There's nothing I dislike about OnPay, it's great! **What problems is OnPay solving and how is that benefiting you?** OnPay is making sure my clients are compliant and on track with all tax agencies. Their integration with my accounting software makes payroll tracking on my clients' books a cinch! ### 33. No problems with OnPay...simple, easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2025 **What do you like best about OnPay?** OnPay was easy to setup. Email responses were fantastic. Didn't really have any issues. Tax filings are all taken care of. Direct deposits are on time. I have no issues so far. They offer collaborations with other vendors, but I haven't looked into that, so I cannot comment. However, its great to know that it's available for me. **What do you dislike about OnPay?** The one feature I wish they had was automatic payroll. Meaning unless there is a change in the weekly payroll, then the payroll would run the same as last week. Maybe if a simple verification of Change or No Change button can work without causing any issues for either party. Other than that, OnPay has fulfilled my expectations. **What problems is OnPay solving and how is that benefiting you?** OnPay helps the business with the payroll needs. It helps with the payroll tax filings as well. In New York, there is a separate filing, which OnPay takes care of. It's one less headache we have to take care. ### 34. Epic Time-Saver **Rating:** 5.0/5.0 stars **Reviewed by:** David L. | President, Retail, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about OnPay?** The seamless integrations with time-tracking software and accounting software. The information is categorized succinctly and the dashboard makes the entire system easy to navigate. There are also plenty of detailed reports that I tend to access quite often to keep track of labor trends. Customer Support hand-held me through onboarding, and we had our new payroll system implemented in under a half hour. **What do you dislike about OnPay?** OnPay doesn't offer its own time-tracking and scheduling suite. **What problems is OnPay solving and how is that benefiting you?** OnPay took an incredibly laborious payroll workflow and simplified it into a less-than-five-minute process to get everyone paid properly every pay period. ### 35. Recommend OnPay for its ease of use, customer support, and value **Rating:** 4.5/5.0 stars **Reviewed by:** Tara M. | APN, Small-Business (50 or fewer emp.) **Reviewed Date:** October 06, 2025 **What do you like best about OnPay?** Ease of use, the portal is not bulky or overwhelming. Customer support, they have been very pleasant, available, and helpful from the very beginning. Value, very competitively priced. **What do you dislike about OnPay?** I wish there was a time clock feature included. **What problems is OnPay solving and how is that benefiting you?** I use OnPay for payroll services in my small business. It is helpful knowing they also monitor my compliance, and assist with my state regulations. ### 36. so Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Anjum M. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2025 **What do you like best about OnPay?** It's a simple system and anything I need help navigating, the Customer Service is happy to help. They've even gone above and beyond what they should have to help me. If i forgot to pay someone something, I can easily run another pay run. The employees love seeing their check right after payroll is run and using the portal to request time off. Really Customer Service is barr none and the cost fabulous!!! **What do you dislike about OnPay?** I haven't found one thing about OnPay that I don't like...seriously **What problems is OnPay solving and how is that benefiting you?** it has really made my job much easier in tracking time off. I used to use an excel spreadsheet, but this is more accurate and I love the time accrued feature instead of front loading it. ### 37. Great experience so far **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph M. | CFO, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2025 **What do you like best about OnPay?** Customer support has been top-notch. We've had a number of relatively complicated items come up and their support has been helpful and quick to resolve things. Their interface is simple and intuitive. I've been accustomed to more complex systems such as PayChex and Paylocity, and this interface is refreshingly simple which is great for our current application. As the primary user of the system (using it multiple times each week, this is important for me. I've also appreciated the integrated services some of which we've taken advantage of. Initial implementation was also very easy. Their team was helpful and responsive and the how-to articles were also specific to our state and needs. **What do you dislike about OnPay?** Not a problem with OnPay, per se, but the interface is different enough from other vendors that there is a learning curve to find certain settings or features if you're used to another system. Once I understood the system, though, I appreciate it. **What problems is OnPay solving and how is that benefiting you?** Payroll is a complicated need for business and they make it fairly simple. I spend fairly minimal time processing payroll these days because of how they're setup. ### 38. IYH straightforward fast professional relief first timers to payroll processes **Rating:** 5.0/5.0 stars **Reviewed by:** DY B. | Chief Executive Officer, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2025 **What do you like best about OnPay?** IYH your friendly english native speaker agents and fast turnaround help desk support staff, your copipus updated help pages for state payroll info taxes and SUI and CCC. I am completely new to this process and am very relieved that our remuneration is now compliant with all jurisdictions in the US. Looking forward to trying out the other features! **What do you dislike about OnPay?** IYH some state changes for employees were only enacted after using debugging tricks known to support staff (like toggling reset and logging out and logging inagain) **What problems is OnPay solving and how is that benefiting you?** Legal above water w all taxes paying of people who work for company ### 39. WE LOVE ONPAY! **Rating:** 5.0/5.0 stars **Reviewed by:** Aleah G. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2025 **What do you like best about OnPay?** OnPay is very user friendly, easy to use, and quick. **What do you dislike about OnPay?** The amount of contact from OnPay during the onboarding process was slightly overwhelming (quite a few phone calls and emails from various team members). **What problems is OnPay solving and how is that benefiting you?** OnPay provides a way for us to pay employees via direct deposit, and they handle calculating and filing all of the payroll taxes for us. ### 40. Fast and Easy -- Love it! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2025 **What do you like best about OnPay?** It's just so easy. Everything about it just takes this CHORE off my plate and has it handled with an exceptional degree of professionalism. My people get paid on time, the entire interface is easy to use, and it makes payroll a BREEZE. I wish I'd done it two years ago. I found the implementation/setup process to be extremely easy. There's paperwork, of course, but the support team at OnPay was quick to assist. Two thumbs up from this CEO! **What do you dislike about OnPay?** I haven't really found any downsides! My peple get paid on time, my payroll filings are done, customer support is excellent - and I've really enjoyed having some "to do" things off my plate. **What problems is OnPay solving and how is that benefiting you?** OnPay handles all of our payroll needs. We enter the information into the system -they get our people paid and file all the reports with the appropriate State/Federal agencies. It cut out 95% of the work that I had to do around payroll. ### 41. Excellent Software and Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** July 22, 2025 **What do you like best about OnPay?** I’m overall very happy with OnPay. It’s easy to use and its customer service is excellent. My questions get answered right away either by email or phone. One feature that our employees like the most is its self-service portal, which they can use to access at any time to check their pay stubs and download tax forms. **What do you dislike about OnPay?** So, far, I don't dislike anything about OnPay. **What problems is OnPay solving and how is that benefiting you?** Running payroll is much faster than using Paychex and it's more affordable. My questions are answered right away. ### 42. Great for small business with complexity **Rating:** 5.0/5.0 stars **Reviewed by:** Stacia A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2025 **What do you like best about OnPay?** The platform is modern and intuitive; the support is phenomenal; and there are options to customize and modify that were not available with our prior payroll provider. **What do you dislike about OnPay?** I have not encountered anything I don't like after more than a year! **What problems is OnPay solving and how is that benefiting you?** Our payroll and onboarding processes are much more streamlined for me as admin and for our users; that saves us time and money. I also get help when needed, which I never did with our prior provider. ### 43. Easy to use and not as expensive as other services **Rating:** 5.0/5.0 stars **Reviewed by:** rhonda h. | president, Small-Business (50 or fewer emp.) **Reviewed Date:** August 21, 2025 **What do you like best about OnPay?** Easy to use and saves me alot of time. Especially the payroll return filings. **What do you dislike about OnPay?** i don't have anything i dislike. it's very easy to use. **What problems is OnPay solving and how is that benefiting you?** filing payroll tax returns ### 44. Peace of mind, great interface, multiple states covered, high level of accuracy and response! **Rating:** 5.0/5.0 stars **Reviewed by:** Sharla R. | Lead Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2024 **What do you like best about OnPay?** OnPay understands Payroll processing and Payroll taxes. I love that I can relax and know that my payroll is being handled professionally and accurately. I have employees in four different states and keeping track of all that would be a nightmare, but I don't have to worry about it because OnPay handles them all. My employees really like the interface and the direct deposit. They can look up their paystub and balances any time they want. I also pay contractors through OnPay, so my year end reporting for W-2s and 1099's is all taken care of! The price is very reasonable for the amount of work that this takes off of my plate - much less expensive than hiring a bookkeeper and more secure and private as well. **What do you dislike about OnPay?** It can be a bit of a search to find the email to send in any notices from States and the AI chatbot is not very helpful yet, but I expect that will improve over time. The humans involved are extremely helpful and quick! **What problems is OnPay solving and how is that benefiting you?** Making sure I am compliant in my reporting and payroll taxes for multiple states. ### 45. Originally 10/10, after 6 months, 0/10. **Rating:** 0.0/5.0 stars **Reviewed by:** Brian S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2024 **What do you like best about OnPay?** I have a small business with only one employee other than myself, and they work remotely, in a different state than me. OnPay had by far the best pricing structure for our situation. They made onboarding a breeze, and they were there to answer every question I had. Running payroll is easy, and it has the features we need. **What do you dislike about OnPay?** Added after 6 months: During initial setup, I made a configuration mistake, and set my Florida SUI rate to start a month later than it was supposed to. I got a letter requesting the difference be paid from the Florida Department of Revenue, and shared it with OnPay. I told OnPay that I was happy to pay it myself, and that I just wanted guidance on how to handle it. OnPay told me on the phone and over email to not do anything with the letter, and they would take care of it. Awesome! Except they didn't. Over the next 15 weeks, I emailed OnPay repeatedly, and continued to get letters from the Florida DOR demanding payment. OnPay continued to tell me not to worry about it, and that they'd take care of it. Eventually Florida DOR sent it to collections. OnPay continued to tell me not to worry about it, and that they'd take care of it. Then, today, after more than 3 months of back and forth, OnPay told me that the issue was caused by me entering an incorrect SUI rate, and that I need to take care of it with the Florida DOR myself, and that they are not responsible for that. All of that was information that I told them when I filed the ticket 3 months ago. But for whatever reason, they repeatedly told me not to do anything about it for the last 3 months. It'd be tough to overstate how frustrated I am with OnPay. I cannot recommend them for small businesses. Their support, including their advanced teams, is slow, unreliable, incorrect, and does not stand by what they say. Original: It would also be nice if the reminders to run payroll were a little smarter. You can only set the number of days to be reminded before the paycheck date. However, they have a calendar on the dashboard that shows which date you actually need to run payroll for checks to post on time, which can vary based on holidays and weekends. From what I can tell, there's no way to set it to send you reminders on that day. **What problems is OnPay solving and how is that benefiting you?** We use it to run payroll, and they handle all the associated payroll calculations and paperwork for us. **Official Response from Alissa Hicks:** > Hi Brian - Thank you for the feedback. We are glad our team was able to recently connect with you directly to resolve this. If you ever need anything else, we're here to help. ### 46. Simple, Detailed and Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Sunil D. | Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2024 **What do you like best about OnPay?** The best so far has been the onboarding team and how friendly and easy it was to work with them. There was no such thing as a dumb question and all information was easily accessible on the online portal. It was amazingly simple and quite painless. It covers more features than I needed in the software but it is good to know that the features are available when I need them **What do you dislike about OnPay?** The downside is it is all on me to plan and execute the payroll. My worry is always, I do not know what I dont know. It will take a bit of time of always asking questions of the CS team at OnPay but I'm hopeful the onbarding process is sign of the CS team as well. **What problems is OnPay solving and how is that benefiting you?** OnPay is allowing me to run payroll and retirement benefit deductions and have that directly integrated into my Accounting software. ### 47. Strong full payroll management option for SMBs **Rating:** 5.0/5.0 stars **Reviewed by:** Marshall M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 22, 2025 **What do you like best about OnPay?** OnPay has streamlined onboarding and manages to make the complexities of HR and simplify it. Managing payroll for a small business is time intense, expensive, and complicated, but OnPay is none of those things. **What do you dislike about OnPay?** OnPay doesn't have as much flexibility as other systems or platforms, but this is part of the simplification process. **What problems is OnPay solving and how is that benefiting you?** OnPay solves our payroll and benefits tracking and entry. They handle integrations with our 401k and make it easy to administer benefits. ### 48. Great Customer Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Media Production | Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2025 **What do you like best about OnPay?** Working with OnPay to setup new clients has always been easy. Payroll can be difficult to understand, but the folks at OnPay have always been very friendly and helpful. Also, I have never waited long to talk to a representative. **What do you dislike about OnPay?** I have no complaints with OnPay. Easy to use and easy to get payroll reports **What problems is OnPay solving and how is that benefiting you?** Just the fact that I do not have to manually file payroll. It's a good feeling knowing that my taxes will be filed correctly and my w-2s are correct. ### 49. Excellent product that's so intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Scott W. | Chief Operating Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2025 **What do you like best about OnPay?** Its easy to use while providing powerful tools needed for payroll. The implementation was a breeze, and every interaction with support has been positive. **What do you dislike about OnPay?** So far, its the best payroll system I have used-out of at least half a dozen. **What problems is OnPay solving and how is that benefiting you?** We had an overly complex system that just never seemed to work well, and their customer service was a nightmare as well as being obscenely expensive. OnPay has been outstanding ### 50. OnPay New Customer **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about OnPay?** We are a small non-profit who just switched payroll services to OnPay. So far, the transition has been a very easy set up and an incredibly user friendly experience! I'm pleased with their help and customer service as well. **What do you dislike about OnPay?** Thus far, I haven't found any negatives about working with OnPay, they are just what we were looking for. **What problems is OnPay solving and how is that benefiting you?** They offer everything we need as a small non-profit. I'm grateful that they offer integrations like Guideline to make switching over payroll providers even easier. ## OnPay Discussions - [What is OnPay used for?](https://www.g2.com/discussions/what-is-onpay-used-for) - [Is OnPay a good payroll fit for agricultural businesses? ](https://www.g2.com/discussions/is-onpay-a-good-payroll-fit-for-agricultural-businesses) - 1 upvote - [Is OnPay just payroll software, or can it also help with other tasks like onboarding, HR, and benefits administration?](https://www.g2.com/discussions/is-onpay-just-payroll-software-or-can-it-also-help-with-other-tasks-like-onboarding-hr-and-benefits-administration) - 1 upvote - [What size business is OnPay best for? When does it make the most sense compared to a more enterprise payroll provider?](https://www.g2.com/discussions/what-size-business-is-onpay-best-for-when-does-it-make-the-most-sense-compared-to-a-more-enterprise-payroll-provider) - 1 upvote - [Does OnPay charge extra fees for anything like W-2s, 1099s, multistate payroll, off-cycle pay runs, etc?](https://www.g2.com/discussions/does-onpay-charge-extra-fees-for-anything-like-w-2s-1099s-multistate-payroll-off-cycle-pay-runs-etc) - 1 upvote - [View OnPay pricing details and edition comparison](https://www.g2.com/products/onpay/reviews?source=search§ion=pricing&secure%5Bexpires_at%5D=2026-06-08+04%3A12%3A46+-0500&secure%5Bsession_id%5D=d12e3e83-52f4-475d-ae23-7495623a9885&secure%5Btoken%5D=2821876036df052a43e89ca76999d622203aad440e540d51aa11dcae2adbefec&format=llm_user) ## OnPay Integrations - [Deputy](https://www.g2.com/products/deputy/reviews) - [Guideline](https://www.g2.com/products/guideline/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [QuickBooks Desktop Pro](https://www.g2.com/products/quickbooks-desktop-pro/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [When I Work](https://www.g2.com/products/when-i-work/reviews) - [Zoho Books](https://www.g2.com/products/zoho-books/reviews) ## OnPay Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Platform** - Customization - Integration APIs - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top OnPay Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,353 reviews) - [Gusto](https://www.g2.com/products/gusto/reviews) - 4.6/5.0 (10,645 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,668 reviews)