OnPay isn't trying to take advantage of me as a volunteer, small church treasurer. Once it was setup, there is really not much else that requires my attention. When I have had questions, the support staff are knowledgeable and patient. Review collected by and hosted on G2.com.

I'm struggling to think of something I dislike... the hardest part was the setup which was a breeze compared with the previous company we worked with. Review collected by and hosted on G2.com.

One of OnPay's greatest strengths is its intuitive interface, which allows administrators to process payroll accurately and efficiently while minimizing administrative burden. The platform's automated tax calculations and filing services have helped ensure compliance with federal and state regulations, reducing the risk of errors and saving valuable staff time.

OnPay's customer support has been responsive, knowledgeable, and readily available whenever assistance has been needed. The platform integrates well with accounting and benefits administration functions, providing a streamlined approach to workforce management.

OnPay has consistently demonstrated excellent performance as the payroll management system. The platform is reliable, efficient, and easy to navigate, allowing payroll processing to be completed accurately and on time. The software experiences minimal downtime and operates smoothly across payroll, tax management, employee recordkeeping, and reporting functions. Automated calculations and compliance features have significantly reduced administrative burden while helping to ensure accuracy in payroll processing. The system's performance has enabled staff to devote more time to serving clients and supporting organizational goals rather than managing payroll-related tasks.

OnPay offers strong value for the services provided and has proven to be a cost-effective solution for Joi Counseling Center. Its pricing structure is transparent, predictable, and competitive within the payroll services industry. Unlike many payroll providers that charge additional fees for essential services, OnPay includes a comprehensive set of payroll, tax filing, human resources, and employee self-service features within its standard pricing model. This affordability allows the organization to access high-quality payroll and HR management tools without incurring excessive administrative costs. The combination of functionality, reliability, and reasonable pricing makes OnPay an excellent investment and a fiscally responsible choice for a growing organization. Review collected by and hosted on G2.com.

The platform is designed to be user-friendly and straightforward, which can limit customization. Organizations with complex payroll structures, unique reporting needs, or specialized workflows may find fewer options for tailoring the system to their specific requirements. Review collected by and hosted on G2.com.

The best things about OnPay is simplicity and the ability to do payroll wherever I may be. Home, traveling, etc, you always have access to it. Review collected by and hosted on G2.com.

There are not many changes that I would make. Maybe a little easier to do on the mobile side but I very rarely use it outside my laptop. Review collected by and hosted on G2.com.

Onpay has saved our company so much time with payroll. Software is easy to use and even gives you options on the type of reports you need printed. I would highly recommend giving them a try. Review collected by and hosted on G2.com.

I must admit I am not crazy about the current app for OnPay but the actual website is amazing. Review collected by and hosted on G2.com.

I find OnPay simple and easy to set up, which is crucial for our nonprofit since we don't have a lot of administrative staff. It's efficient to handle payroll without spending much time on it. I appreciate the flexibility to set up different types of employees, like a W2 or a 1099, effortlessly. The setup is very straightforward, making it an excellent tool for our needs. Additionally, OnPay helps with submitting tax documents to other states, which I find incredibly useful. Review collected by and hosted on G2.com.

I would probably like to have the ability to automate the process because several of our employees are salaried and their payroll does not change. Review collected by and hosted on G2.com.

It's perfect for our small nonprofit organization. I appreciate the email reminders for payroll, prompt weekly check deposit payments, downloadable tax forms, and customer service. Review collected by and hosted on G2.com.

Honestly, I can't think of anything to dislike about OnPay. Review collected by and hosted on G2.com.

I really like the cost of OnPay; it's much more affordable compared to what I was paying before. I find it easy to get answers to more complex or one-off questions. The service is very responsive when I contact OnPay. The initial setup was very easy, and I think they imported my data from my previous provider, which made things seamless. Review collected by and hosted on G2.com.

I would love an integrated time clock so I do not have to manually tabulate staff hours. Review collected by and hosted on G2.com.

The human support from the start. Within minutes of signing up I heard from an onboarding consultant - a real person, not an automated sequence. When I called support to run my first payroll, I got through immediately with no hold time and the rep walked me through everything patiently.

The pricing is also very reasonable for a small nonprofit - straightforward and affordable for an organization just getting started. Review collected by and hosted on G2.com.

The first payroll reminder email came with less lead time than I would have liked, though in fairness, I signed up very close to my first pay date, which happened to fall on the Friday of a holiday weekend. A bit more proactive outreach for new users in that situation would be helpful. Review collected by and hosted on G2.com.

We have been using Onpay for years. Customer service is excellent when we have any questions, they are quick to respond. The process is easy with reasonable fees. Review collected by and hosted on G2.com.

end of the year filling is not included on the monthly fee Review collected by and hosted on G2.com.

I love how OnPay made processing payroll super simple and doesn't take long to process. The fees are super straightforward and it's more affordable than other options. I like the all-in-one pricing model as it means no hidden fees or surprises. I also appreciate being able to print checks in-house for those not utilizing direct deposit. The initial setup was fairly easy since they took care of nearly everything for me. Review collected by and hosted on G2.com.

Sometimes it feels a bit too basic. For example, it currently doesn't support tracking gender/sex for employees, which I need for certain reporting requirements for insurance carriers and government agencies. I use a separate system for time clock entry, as OnPay doesn't offer that. I have to import the hours from that system into OnPay. Review collected by and hosted on G2.com.