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Compare Gusto and OnPay 
Featured Products
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (97.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Starting at $49.00
Gusto
Star Rating
(8,368)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansOnPay
Star Rating
(406)4.8 out of 5
Market Segments
Small-Business (97.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00
Free Trial is available
Learn more about OnPaySummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in overall user satisfaction, boasting a significantly higher G2 Score compared to OnPay. Users appreciate its intuitive interface, which simplifies payroll and expense management, making it particularly beneficial for startups.
- Users say that OnPay shines in customer support, with many highlighting the hands-on assistance during onboarding. One user noted that the onboarding leader provided clear instructions and support, ensuring they met their payroll deadlines, which is crucial for those new to payroll processes.
- Reviewers mention that Gusto's ease of use is a standout feature, with users praising its straightforward setup and daily operations. For instance, one user highlighted the ability to log hours easily and split shifts into multiple time blocks, enhancing productivity tracking.
- According to verified reviews, OnPay is particularly strong in handling payroll taxes and forms, which users find reassuring. This feature alleviates concerns for small business owners who may feel overwhelmed by tax compliance.
- G2 reviewers note that while Gusto has a broader range of features, OnPay's focus on customer service and support can make it a more appealing choice for those who prioritize assistance over extensive functionalities.
- Users report that Gusto's higher volume of recent reviews indicates a more active user base, suggesting that its features and updates are continuously refined based on user feedback, which can be a significant advantage for businesses looking for a reliable payroll solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
OnPay
Simple, Transparent Pricing
Starting at $49.00
Our monthly, transparent pricing starts at just $49 plus $6 per person each month — the best value among premium payroll providers. No hidden fees. Price includes:
- Unlimited monthly pay runs
- Tax filings and payments (including W-2s)
- A full set of HR tools
Free Trial
Gusto
Free Trial is available
OnPay
Free Trial is available
Ratings
Meets Requirements
9.4
6,381
9.7
330
Ease of Use
9.5
6,589
9.6
336
Ease of Setup
9.3
5,244
9.4
271
Ease of Admin
9.3
2,258
9.6
239
Quality of Support
9.0
5,320
9.5
326
Has the product been a good partner in doing business?
9.1
2,255
9.7
241
Product Direction (% positive)
9.2
6,462
9.3
317
Features by Category
Core HR
8.8
903
8.9
22
9.0
916
8.5
18
8.1
794
7.3
14
8.6
844
9.1
20
8.8
862
9.4
20
8.7
869
9.2
14
Generative AI
7.2
472
6.3
5
Platform
8.2
2239
8.9
66
8.0
2046
8.9
49
Feature Not Available
Feature Not Available
8.9
2274
9.5
70
9.2
2277
9.8
79
8.9
2182
9.4
59
8.8
2243
9.6
74
9.1
2267
9.7
83
Employee Self Service
9.5
5157
|
Verified
9.6
263
|
Verified
8.9
4663
|
Verified
8.8
156
|
Verified
9.0
4720
|
Verified
8.7
177
|
Verified
Administration
9.4
4986
|
Verified
9.7
275
|
Verified
9.1
4601
|
Verified
8.9
176
|
Verified
9.6
5071
|
Verified
9.7
259
|
Verified
8.9
4443
|
Verified
8.8
162
|
Verified
9.2
4655
|
Verified
9.5
207
|
Verified
8.8
4158
|
Verified
8.8
139
|
Verified
9.1
4366
|
Verified
9.2
169
|
Verified
9.2
4541
|
Verified
9.6
198
|
Verified
9.2
4544
|
Verified
9.5
184
|
Verified
Taxes
9.3
4848
|
Verified
9.7
268
|
Verified
9.2
4722
|
Verified
9.6
253
|
Verified
Feature Not Available
9.7
251
|
Verified
Integration
8.6
4090
|
Verified
8.5
132
|
Verified
8.8
4114
|
Verified
7.8
112
|
Verified
8.8
4159
|
Verified
8.6
150
|
Verified
8.6
3901
|
Verified
8.1
118
|
Verified
Platform
9.0
4581
|
Verified
9.4
250
|
Verified
9.2
4569
|
Verified
9.5
238
|
Verified
9.3
4809
|
Verified
9.8
253
|
Verified
9.2
4449
|
Verified
9.6
230
|
Verified
Benefits Administration Platform Features
9.0
1358
8.9
25
8.9
1313
8.9
21
8.4
1218
8.5
14
9.0
1329
9.3
25
9.1
1307
9.3
28
9.2
1345
9.1
31
9.0
1276
9.4
24
8.8
1251
9.1
20
Benefits Administration Platform Features
9.0
1358
8.9
25
8.9
1313
8.9
21
8.4
1218
8.5
14
9.0
1329
9.3
25
9.1
1307
9.3
28
9.2
1345
9.1
31
9.0
1276
9.4
24
9.1
928
9.0
19
8.8
1251
9.1
20
8.5
1058
8.5
19
8.3
975
7.8
9
8.9
1040
9.3
10
Generative AI
7.2
838
6.3
8
7.2
835
6.3
8
7.1
830
6.3
8
Platform
8.2
2239
8.9
66
8.0
2046
8.9
49
Feature Not Available
Feature Not Available
8.9
2274
9.5
70
9.2
2277
9.8
79
8.9
2182
9.4
59
8.8
2243
9.6
74
9.1
2267
9.7
83
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1174
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1153
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2239
8.9
66
8.0
2046
8.9
49
Feature Not Available
Feature Not Available
8.9
2274
9.5
70
9.2
2277
9.8
79
8.9
2182
9.4
59
8.8
2243
9.6
74
9.1
2267
9.7
83
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1101
Not enough data
Categories
Categories
Shared Categories
Gusto and OnPay are categorized as Benefits Administration, Core HR, and Payroll
Unique Categories
Gusto is categorized as Contractor Management, Contractor Payments, Onboarding, and Time & Attendance
OnPay has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
OnPay
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.5%
Other
74.8%
Accounting
7.3%
Non-Profit Organization Management
6.8%
Retail
4.3%
Health, Wellness and Fitness
4.3%
Financial Services
4.3%
Other
73.0%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
OnPay has no discussions with answers
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