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OnPage Reviews & Product Details

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, healthcare organizations and IT teams are empowered to significantly improve their event detection and response with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, collaboration, mass messaging and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent alerts are never missed. For healthcare organizations, OnPage offers an all-in-one, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, enhance patient outcomes, improve situational awareness and reduce risks. For IT teams, OnPage provides an automated incident alert management and on-call scheduling platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Product Website

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Product Description

OnPage critical alert and incident management system enables rapid resolution of critical IT, healthcare or IoT incidents through efficient communication.

Overview by

OnPage Sales

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(5)

Verified by OnPage

OnPage Media

OnPage Demo - Incident Alert and Secure Messaging

Deliver high-priority alerts to the on-call staff reliably through the OnPage app. Mobilize teams on critical issues by collaborating through secure messaging. The persistent, alert-until-read technology ensures that alerts are never missed.

OnPage Demo - OnPage’s On-Call Scheduler

Create and manage multiple on-call schedules for distributed teams, all under one unified platform. Democratize schedule creation for employees through OnPage’s fail-safe scheduler while ensuring continuous, error-free coverage when schedules are populated incorrectly.

OnPage Demo - Enhance Service Delivery Through ITSM Integration

OnPage’s Incident Alert Management capabilities can be extended to leading ITSM solution providers such as ServiceNow, ConnectWise, Jira and Autotask to achieve synchronization across messages, notes, and actions along the incident lifecycle and drive seamless incident management.

OnPage Demo - Featured integration: Bi-directional Integration with Slack

OnPage offers bi-directional integration with Slack and MS Teams, allowing users to initiate and manage critical alerts/pages from within their Slack/ Teams instance. Elevate critical notifications from Slack/Teams into loud, audible push notifications on the phone app, distributing them to the r...

Gain real-time visibility into the incident resolution progress and response times. After an incident is resolved, access detailed reports to uncover critical insights and identify gaps in incident response for process improvements.

OnPage Demo - Centralized Contact Management System

OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way ...

Official Downloads

(5)

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The Ultimate OnPage guide for Healthcare

Interactive Demo

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Verified User in Oil & Energy

Enterprise (> 1000 emp.)

9/15/2025

"Great app for alarming systems and notifications."

4/5

What do you like best about OnPage?

We noticed delays and issues with getting alarms and notifications for our building using Verizon and AT&T e-mail to text features. The On Page app was easy to setup, easy to use, and has great customer service. The app instantly alerts our team when needed for building alarms and work order notifications. The user interface is easy to use and setup. You just add all of the users and set the alarms you want users to get. Excellent for notifying our facilities team when needed. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The only thing that the team does not like is that you cannot silence the alerts with your phone. Our team really needs to put their phone on vibrate during meetings and in sensitive areas. The On Page app overrides this and still alerts very loudly. It would be nice to change the ring tone and be able to set any volume of notification or use the vibrate feature on the phone. Review collected by and hosted on G2.com.

Michael F.

Vice President

Small-Business (50 or fewer emp.)

9/10/2025

"OnPage exactly what we need"

5/5

What do you like best about OnPage?

OnPage was simple to setup and startup was straight forward. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Cant think of anything I dont like about OnPage Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

Being in charge of a water department, I have pumps running during all hours of the day. With our decreased work force, there are some shifts left unatttended. This is where OnPage comes into play, OnPage will alert me when one on my pumps unexpectingly stops pumping. OnPage will set an alarm to my Iphone alerting me of the problem. Review collected by and hosted on G2.com.

Kas R.

System's Technician

Small-Business (50 or fewer emp.)

9/19/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"Convenient, Productive, and Attention requiring."

3.5/5

What do you like best about OnPage?

Options provided to adjust the sound on the messages with different priority level. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The fact that you need to change some settings in your phone, so it would work properly on the background specially when the phone is in battery saving mode. Review collected by and hosted on G2.com.

Shannon M.

Nurse Practitioner

Small-Business (50 or fewer emp.)

9/12/2025

"OnPage"

5/5

What do you like best about OnPage?

It’s easy to use and receive pages. I like how I can change the volume of my page

Notifications. I like being able to see the work schedule in advance. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes the information has a small relay to update. Review collected by and hosted on G2.com.

Dave A.

Project Manager

Telecommunications

Mid-Market (51-1000 emp.)

11/23/2022

"Never Miss an Emergency Call Again!"

4.5/5

What do you like best about OnPage?

I like how the system overrides the volume setting on your phone. I get emails and text messages through the night, so I turned down my notifications, but I have missed some of our client's emergency calls. So I had to keep the volume up on my notifications. With OnPage, I can turn everything down, even the ringer, and still get notified of an emergency call. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

So far I have not found anything I do not like. Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

We had an after-hours emergency notification system for some of our clients. We installed a new phone system and Voice mail system that handled our after-hour notifications. When we changed our phone system, we lost this feature. OnPage has given us this ability back, and it's even better than our previous system. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We appreciate your feedback and are pleased to hear that you have not encountered any issues with OnPage so far. We strive to provide a seamless experience for our users.

Laura W.

Chaplain

Small-Business (50 or fewer emp.)

9/17/2025

Business partner of the seller or seller's competitor, not included in G2 scores.

"It has been a huge help in ensuring I receive requests from hospitals at any time of day"

4/5

What do you like best about OnPage?

It is easy to use and is simple enough to get the job done! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price. I am lucky to admin that covers the cost though. Review collected by and hosted on G2.com.

Kyra G.

Dispatcher

Mid-Market (51-1000 emp.)

9/17/2025

"onPage Review"

2.5/5

What do you like best about OnPage?

OnPage is easy to use and navigating the app is very simple as well. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Extremely loud, even on the quietest setting. Review collected by and hosted on G2.com.

Katelyn R.

Certified Nurse Midwife

Small-Business (50 or fewer emp.)

4/15/2025

"Great for hospital based healthcare"

3.5/5

What do you like best about OnPage?

I have found this service to be very easy to use. I am a midwife based in a hospital and we use OnPage to receive messages from our answering service when we are on call. We don't use many of the app functions besides reading messages, but the pages are clear and easy to read. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I wish there were more sound options available for alerts! Review collected by and hosted on G2.com.

Shubham P.

Senior Software Engineer

Enterprise (> 1000 emp.)

5/7/2025

"Saver during Production Failures"

5/5

What do you like best about OnPage?

Due to using onpage, we are on our systems 24/7 as during any issues/failures we get alerted on mobile. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Nothing as of now.

Should add option to choose personal ringtone Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Thank you, Shubham, for the great review! We're thrilled to hear that OnPage is helping your team stay on top of production failures and saving time by automating ETL job monitoring. It’s always exciting to hear how teams like yours are leveraging OnPage to stay efficient and responsive.

Also, regarding the personal ringtone suggestion—you’ll be glad to know this feature is available on Android! Just go to Settings in your OnPage app > tap High-Priority > select Personal Tone > and upload a .wav file of your choice.

On iOS, Apple currently restricts third-party apps from setting custom ringtones, but we’re keeping an eye out for any changes on that front and exploring all possible enhancements.

Thanks again for your feedback and for being an OnPage champion!

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

4/10/2025

"Assurance that I can be reached"

5/5

What do you like best about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give my clients and staff a separate contact number and not my personal phone number. I also love that the app breaks through my DND, so as long as my phone is on, I can be reached! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it.

I wish I could change the alerting ring tone for when I get a page - maybe there is a way, but I have not figured it out yet. Review collected by and hosted on G2.com.