OnPage Reviews & Product Details

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Solution Type

All-in-One

Overview by

OnPage Sales

Used by Vinson & Elkins and 2 others

Beta

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(19)

Verified by OnPage

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OnPage Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OnPage, and what problem is it built to solve?

OnPage is an incident alert management and clinical communication and collaboration platform. It is built to route critical notifications to the on-call person who can respond, helping organizations address urgent events and reduce reliance on email, text messages, and phone calls.

What languages does OnPage support?

It supports eight languages: Arabic, English, French, German, Hebrew, Persian, Portuguese, and Spanish.

What company sizes and industries is OnPage the best fit for?

OnPage’s strongest fit in the positive user experience is among small businesses, with mid-market and enterprise teams also represented. Healthcare and IT-related organizations stand out among the industries using it.

How long does it take to implement OnPage across a team?

OnPage can be quick to get live: under a month is the most common reported implementation range. Longer implementations are also reported, particularly when teams need more time to configure the system.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Less common
6–12 months	Occasional

What customer support options does OnPage provide, and how do users find the overall support experience?

Support is available through chat, including access to a live representative 24/7. The support experience is often described as responsive and helpful, especially when resolving setup or delivery issues.

What is the experience like for teams switching to OnPage from another tool?

Switching to OnPage has often meant moving from physical pagers, older paging services, or less dependable alerting and call-center workflows to alerts on a mobile device. Users value the greater reliability, easier access while away from a desk, and more control over on-call schedules and escalation; the transition can still require some setup and adjustment.

What features or capabilities could make OnPage even more useful?

Teams would find OnPage more useful with more control over how alerts sound and repeat, especially after an alert has been acknowledged. Common improvement areas include:

Offer more customizable alert tones, volume, and notification behavior.
Make it easier to stop or manage repeated alerts once someone has responded.
Make the administration interface and schedule management clearer and easier to navigate.
Expand reporting and integration options to better support team workflows.

Is OnPage considered safe and secure for handling data?

OnPage is used for secure communication involving sensitive patient information, and users value being able to keep those messages private rather than relying on ordinary texting. That makes it a relevant option for teams handling clinical communications.

G2 reviews are authentic and verified.

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Sunil S.

EDW Solution Architect

Small-Business (50 or fewer emp.)

4/14/2025

"One of good tool got paging alert realtime"

4/5

What do you like best about OnPage?

Realtime Messaging is good and can be use with account or using external email Ids Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometime message gets delayed, otherwise it seems to perfect for STERIS implementation. Review collected by and hosted on G2.com.

Lauren R.

CEO

Small-Business (50 or fewer emp.)

4/15/2025

"Works exactly as described... you won't miss another important call/message"

4/5

What do you like best about OnPage?

Just like an old school pager service built into your phone. I love the uncomplicated user interface, and ease of integration into our workflow. We have not needed customer support so can't comment on that but the system seems to work flawlessly Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price seems a bit high, particularly for small businesses who only need basic features Review collected by and hosted on G2.com.

Jordan M.

Trauma/Acute care surgeon

Mid-Market (51-1000 emp.)

4/7/2025

"Excellent and professional information for being on call"

5/5

What do you like best about OnPage?

clear, easy to use, quality of information being forwarded Review collected by and hosted on G2.com.

What do you dislike about OnPage?

"Routine" pages are being sent overnight when they are consults that could be addressed in the morning Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/18/2025

"Useful on call app"

4/5

What do you like best about OnPage?

Not having to carry a pager or extra phone. Love having the app right on my phone Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Was unclear at first how to answer a page Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/10/2025

"Good value"

3.5/5

What do you like best about OnPage?

Good alert system for getting pages and staff is friendly. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not best interface, doesnt have direct way call and disguise # with doximity, Review collected by and hosted on G2.com.

Stephanie F.

Plastic Surgeon

Small-Business (50 or fewer emp.)

4/7/2025

"suits the purpose"

5/5

What do you like best about OnPage?

simple, easy to use, reasonable pricings Review collected by and hosted on G2.com.

What do you dislike about OnPage?

i wish i could call patients back from within the app Review collected by and hosted on G2.com.

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

5/1/2025

"Lots of room for improvement"

4/5

What do you like best about OnPage?

It's simple. It does the job with simple communication. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Lagged messages, repeated notifications even after I opened the message, and sometimes glitches. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

8/26/2024

"Good system with some minor issues"

4/5

What do you like best about OnPage?

I like being able to hear the voice recording especially when it's a busy night because it prepares the provider for the type of calls that are coming through. It allows the provider to triage the most important calls to return first. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The issues I have encountered are pages that come through for other providers and when getting multiple pages, it's often difficult to hear the voice messages because the paging system is repeatedly going off until you listen to it. Unfortunately, when getting pages multiple times it's difficult to listen right away or if you're in a patient room. Also, there doesn't seem to be an option to decrease the page sound itself, it's very loud and often startles my patients when it continues to page until you listen to it. Other than the latter, I prefer it over the old system. Review collected by and hosted on G2.com.

Erica A.

Registered Nurse

Mid-Market (51-1000 emp.)

8/30/2024

"It's good"

3.5/5

What do you like best about OnPage?

I like how it alerts to give you a reminder that you are on call to work. Its simple to use which is also amazing! It's great! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

If there's an alert, it keeps going off even after someone’s taken care of it. I get that you want to make sure it’s addressed, but once someone says they're handling it, the alarm should stop without me having to grab my phone. I don’t like having it right next to me, especially if I’m on a call with a patient. Also, it’s frustrating that I can’t page someone directly from the app. I have to send an email to do it. Maybe there’s a feature I don’t know about, but for now, it seems like email is the only option. Review collected by and hosted on G2.com.

Neda E.

Doctor

Enterprise (> 1000 emp.)

4/9/2025

"Review OnPage"

2.5/5

What do you like best about OnPage?

It will still give the alarm while the phone is silent Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The alarm tone. It freaks me out, specially while I'm sleeping at night. I tried to change it, but it didn't work. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

edit

Hello Neda,

You can change the default alert by going to the bottom of the message page and clicking on Settings. In the Settings tab you can select a different alert tone for your OnPage alerts. In the Settings tab go o Tones/High priority and then select a new tone from the list.