OnPage Reviews & Product Details

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Solution Type

All-in-One

Overview by

OnPage Sales

Used by Vinson & Elkins and 2 others

Beta

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(19)

Verified by OnPage

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OnPage Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OnPage, and what problem is it built to solve?

OnPage is an incident alert management and clinical communication and collaboration platform. It is built to route critical notifications to the on-call person who can respond, helping organizations address urgent events and reduce reliance on email, text messages, and phone calls.

What languages does OnPage support?

It supports eight languages: Arabic, English, French, German, Hebrew, Persian, Portuguese, and Spanish.

What company sizes and industries is OnPage the best fit for?

OnPage’s strongest fit in the positive user experience is among small businesses, with mid-market and enterprise teams also represented. Healthcare and IT-related organizations stand out among the industries using it.

How long does it take to implement OnPage across a team?

OnPage can be quick to get live: under a month is the most common reported implementation range. Longer implementations are also reported, particularly when teams need more time to configure the system.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Less common
6–12 months	Occasional

What customer support options does OnPage provide, and how do users find the overall support experience?

Support is available through chat, including access to a live representative 24/7. The support experience is often described as responsive and helpful, especially when resolving setup or delivery issues.

What is the experience like for teams switching to OnPage from another tool?

Switching to OnPage has often meant moving from physical pagers, older paging services, or less dependable alerting and call-center workflows to alerts on a mobile device. Users value the greater reliability, easier access while away from a desk, and more control over on-call schedules and escalation; the transition can still require some setup and adjustment.

What features or capabilities could make OnPage even more useful?

Teams would find OnPage more useful with more control over how alerts sound and repeat, especially after an alert has been acknowledged. Common improvement areas include:

Offer more customizable alert tones, volume, and notification behavior.
Make it easier to stop or manage repeated alerts once someone has responded.
Make the administration interface and schedule management clearer and easier to navigate.
Expand reporting and integration options to better support team workflows.

Is OnPage considered safe and secure for handling data?

OnPage is used for secure communication involving sensitive patient information, and users value being able to keep those messages private rather than relying on ordinary texting. That makes it a relevant option for teams handling clinical communications.

G2 reviews are authentic and verified.

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Dave A.

Project Manager

Telecommunications

Mid-Market (51-1000 emp.)

Originally submitted 11/23/2022

"Never Miss an Emergency Call Again!"

4.5/5

What do you like best about OnPage?

I like how the system overrides the volume setting on your phone. I get emails and text messages through the night, so I turned down my notifications, but I have missed some of our client's emergency calls. So I had to keep the volume up on my notifications. With OnPage, I can turn everything down, even the ringer, and still get notified of an emergency call. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

So far I have not found anything I do not like. Review collected by and hosted on G2.com.

What problems is OnPage solving and how is that benefiting you?

We had an after-hours emergency notification system for some of our clients. We installed a new phone system and Voice mail system that handled our after-hour notifications. When we changed our phone system, we lost this feature. OnPage has given us this ability back, and it's even better than our previous system. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We appreciate your feedback and are pleased to hear that you have not encountered any issues with OnPage so far. We strive to provide a seamless experience for our users.

Laura W.

Chaplain

Small-Business (50 or fewer emp.)

9/17/2025

"It has been a huge help in ensuring I receive requests from hospitals at any time of day"

4/5

What do you like best about OnPage?

It is easy to use and is simple enough to get the job done! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price. I am lucky to admin that covers the cost though. Review collected by and hosted on G2.com.

Katelyn R.

Certified Nurse Midwife

Small-Business (50 or fewer emp.)

4/15/2025

"Great for hospital based healthcare"

3.5/5

What do you like best about OnPage?

I have found this service to be very easy to use. I am a midwife based in a hospital and we use OnPage to receive messages from our answering service when we are on call. We don't use many of the app functions besides reading messages, but the pages are clear and easy to read. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I wish there were more sound options available for alerts! Review collected by and hosted on G2.com.

Shubham P.

Senior Software Engineer

Enterprise (> 1000 emp.)

5/7/2025

"Saver during Production Failures"

5/5

What do you like best about OnPage?

Due to using onpage, we are on our systems 24/7 as during any issues/failures we get alerted on mobile. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Nothing as of now.

Should add option to choose personal ringtone Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Thank you, Shubham, for the great review! We're thrilled to hear that OnPage is helping your team stay on top of production failures and saving time by automating ETL job monitoring. It’s always exciting to hear how teams like yours are leveraging OnPage to stay efficient and responsive.

Also, regarding the personal ringtone suggestion—you’ll be glad to know this feature is available on Android! Just go to Settings in your OnPage app > tap High-Priority > select Personal Tone > and upload a .wav file of your choice.

On iOS, Apple currently restricts third-party apps from setting custom ringtones, but we’re keeping an eye out for any changes on that front and exploring all possible enhancements.

Thanks again for your feedback and for being an OnPage champion!

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

4/10/2025

"Assurance that I can be reached"

5/5

What do you like best about OnPage?

I am a Nurse Practitioner and Medical Director for a medical aesthetics clinic and I need to be reached 24/7 for emergencies. I love that I can give my clients and staff a separate contact number and not my personal phone number. I also love that the app breaks through my DND, so as long as my phone is on, I can be reached! Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I found the initial registration for a subscription to be a bit confusing, but their support was right there with me to walk me through it.

I wish I could change the alerting ring tone for when I get a page - maybe there is a way, but I have not figured it out yet. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/17/2025

"seems to work well, no complaints."

4/5

What do you like best about OnPage?

The software seems to work well, the interface is easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

default notification noise is horrifying. Review collected by and hosted on G2.com.

Verified User in Banking

Small-Business (50 or fewer emp.)

9/12/2025

"Great product and excellent customer service."

5/5

What do you like best about OnPage?

This met a need that we had for automating some after hours support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I think the user interface could be a little easier to use. Review collected by and hosted on G2.com.

Samuel S.

Security Consulting Manager

Enterprise (> 1000 emp.)

7/11/2025

"OnPage Incident Alert Management"

5/5

What do you like best about OnPage?

Strong support team helps my team with custom integrations. Very user-friendly interface, and managing the schedules and escalation groups is central and easy. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

OnPage has filled my team's needs quite well! Would love more native integrations, but I've been told that's on the roadmap. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Thank you for the thoughtful review, Samuel! We're so glad to hear that OnPage has been easy to use and helpful for your team's 24/7 SOC operations. It's great to know our support team has made a difference in helping you build custom integrations and streamline your scheduling workflows.

We appreciate your feedback on native integrations. In fact, we've recently added several new ones, and for even more flexibility, our Public API allows you to build out exactly what your team needs. That said, expanding our native integration library remains a key focus on our roadmap, and input like yours helps guide that growth.

We're grateful to be part of your team's toolkit and look forward to continuing to support your critical operations.

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/13/2025

"Great App"

5/5

What do you like best about OnPage?

Easy to read paging system. Like that I am able to forward messages to co-workers. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't ever make sense. I aways have to listen to the voice message which is inconvenient. Review collected by and hosted on G2.com.

Jerrod P.

Cyber Security Specialist Sr

Mid-Market (51-1000 emp.)

4/15/2025

"User and admin friendly, always works"

5/5

What do you like best about OnPage?

The interface is easy to learn and use. When we handoff our on-call to the next person, the process is simple and quick. System ALWAYS works without delay. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I would be nice if there was a way to change the on-call list through the app Review collected by and hosted on G2.com.