OnPage Reviews & Product Details

OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Solution Type

All-in-One

Overview by

OnPage Sales

Used by Vinson & Elkins and 2 others

Beta

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(19)

Verified by OnPage

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OnPage Reviews FAQs

Generated using AI

Last updated: Nov 04, 2026

What is OnPage, and what problem is it built to solve?

OnPage is an incident alert management and clinical communication and collaboration platform. It is built to route critical notifications to the on-call person who can respond, helping organizations address urgent events and reduce reliance on email, text messages, and phone calls.

What languages does OnPage support?

It supports eight languages: Arabic, English, French, German, Hebrew, Persian, Portuguese, and Spanish.

What company sizes and industries is OnPage the best fit for?

OnPage’s strongest fit in the positive user experience is among small businesses, with mid-market and enterprise teams also represented. Healthcare and IT-related organizations stand out among the industries using it.

How long does it take to implement OnPage across a team?

OnPage can be quick to get live: under a month is the most common reported implementation range. Longer implementations are also reported, particularly when teams need more time to configure the system.

Time to go live	Relative frequency
Under 1 month	Most common
1–3 months	Less common
6–12 months	Occasional

What customer support options does OnPage provide, and how do users find the overall support experience?

Support is available through chat, including access to a live representative 24/7. The support experience is often described as responsive and helpful, especially when resolving setup or delivery issues.

What is the experience like for teams switching to OnPage from another tool?

Switching to OnPage has often meant moving from physical pagers, older paging services, or less dependable alerting and call-center workflows to alerts on a mobile device. Users value the greater reliability, easier access while away from a desk, and more control over on-call schedules and escalation; the transition can still require some setup and adjustment.

What features or capabilities could make OnPage even more useful?

Teams would find OnPage more useful with more control over how alerts sound and repeat, especially after an alert has been acknowledged. Common improvement areas include:

Offer more customizable alert tones, volume, and notification behavior.
Make it easier to stop or manage repeated alerts once someone has responded.
Make the administration interface and schedule management clearer and easier to navigate.
Expand reporting and integration options to better support team workflows.

Is OnPage considered safe and secure for handling data?

OnPage is used for secure communication involving sensitive patient information, and users value being able to keep those messages private rather than relying on ordinary texting. That makes it a relevant option for teams handling clinical communications.

G2 reviews are authentic and verified.

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Verified User in Medical Practice

Mid-Market (51-1000 emp.)

8/23/2024

"Excellent replacement for traditional pager"

5/5

What do you like best about OnPage?

Works on iphone

Easy to use app connects directly to phone numbers Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Not enough ring tones, volume and vibration settings Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

Originally submitted 5/10/2024

"It works so well my neighbors know I'm on-call"

5/5

What do you like best about OnPage?

the pager is loud and the app is simple to setup Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It's loud like its supposed to be I cant complain Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that OnPage is working well for you and that you find the pager loud and the app easy to set up. Thank you for your feedback!

You can choose the audio alert volume in the OnPage apps Setting page. OnPage offers loud, medium and silent. Additionally, on Android phones there is a vibrate option.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

12/14/2023

"Wakes me up, Does the Job"

5/5

What do you like best about OnPage?

OnPage does the job and wakes me up when needed without any kind of extra nonsense. Even my minor signup/login issues while I was getting started using OnPage were resolved by support relatively quickly and effectively. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

If I was really picky, I could say that the mobile app needs expanded notification settings and customization. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that OnPage is effectively waking you up and resolving any issues you encounter. We appreciate your feedback about the mobile app and will take it into consideration for future improvements.

Verified User in Hospital & Health Care

Enterprise (> 1000 emp.)

12/14/2023

"Decent paging system - only a "page receiver's" opinion"

3.5/5

What do you like best about OnPage?

Seems to be quite reliable. Able to schedule people to the 30 min increment. I like the email page option. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometimes glitchy, all members of team are paged once and awhile instead of the one scheduled. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Thank you for sharing your feedback with us. We're glad you find OnPage reliable and appreciate the scheduling and email page options. We apologize for any glitches you've experienced regarding teams getting paged all at once. Considering that the staff is scheduled accurately, this should not be happening. I'm happy to look at how your team has configured their schedule to debug this issue, don't hesitate to get in touch at support@onpagecorp.com

Kira N.

Small-Business (50 or fewer emp.)

7/27/2023

"A little clunky of an application on desktop/mobile"

1.5/5

What do you like best about OnPage?

I can send a time sensitive mass message to my entire team for time critical audiovisual support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The notifications on the mobile app are very hard to manage. I open a message and I continue to get pinged with notifications. As well, I am often prompted to enter a security code on my browser and this gets in the way of sending out time critical pages. A "trust this browser for 30 days" checkbox option would be great. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that OnPage is helping you send time critical alerts to your team. We understand your concerns about the mobile app notifications and browser security prompts, and we will work on making these aspects more user-friendly.

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

12/29/2023

"Overall product has been working well. Only used for short time."

3/5

What do you like best about OnPage?

Ease of use, not having to travel to obtain work cell phone Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I cannot view the number of the person calling me. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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If the alert was launched from a phone call or the caller leaves their phone number, you should be able to click on the phone number and launch a call to the sender phone number.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

7/27/2023

"The tiered alerting is the best piece of Onpage"

4/5

What do you like best about OnPage?

Tiered alerts - being able to get alerts, or have them escalate to the next caller if missed, is very important to our business, plus, it allows secondary on-call tech's to NOT be alerted if they don't need to be. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It would be nice to pause the alerts, especially when they are compounding if the alert is the same for my team. Once you are up and investigating...the alerts keep coming in. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Alerts should stop coming as soon as they are opened. You may want to uninstall the OnPage app and then download a fresh copy to guaranty your app is up to date and performing optimally.

Martin C.

Small-Business (50 or fewer emp.)

9/25/2023

"Very basic. Performs basic functions fine"

2.5/5

What do you like best about OnPage?

It's reliable and relatively user friendly Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Very hard to customize, can't respond to pages with text Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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You can respond with a text, email or voicemail attachment. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com.

Anthony C.

Solutions Architect

Mid-Market (51-1000 emp.)

7/25/2023

"Reliable Smart Paging Solution"

4.5/5

What do you like best about OnPage?

Overall, an easy to use paging system that functions well with both Apple iOS & Android devices. It's also user friendly and customizable. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The sound of the siren notification should be customizable and not just a default sounder. It would be nice to able to view the onpage calendar as an end user. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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You can go into the Settings tab and select from a number of different tones for the audio alert. You can also select between loud, medium, silent and vibrate (Android only). The current OnPage app displays group and individual schedules in the lower right of the app.

Loan H.

Small-Business (50 or fewer emp.)

7/28/2023

"It works well. I get the info I need to take care of the patient"

5/5

What do you like best about OnPage?

Direct messaging to the call service and info of what patient needs Review collected by and hosted on G2.com.

What do you dislike about OnPage?

It costs money. I started using it since the call service emails were no longer supported Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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We're glad to hear that OnPage is helping you efficiently gather patient information and communicate with the call service. We understand that cost is a concern, but we believe the benefits of secure messaging and patient information access outweigh the expense. Thank you for sharing your feedback!