--- title: OnPage Reviews meta_title: 'OnPage Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 313 reviews by the users' company size, role or industry to find out how OnPage works for a business like yours. aggregate_rating: rating_value: 4.3 review_count: 313 scale: '5' date_modified: '2026-08-04' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # OnPage Reviews **Vendor:** OnPage **Category:** [IT Alerting Software](https://www.g2.com/categories/it-alerting) **Average Rating:** 4.3/5.0 **Total Reviews:** 313 ## About OnPage OnPage offers a broad range of solutions, including Clinical Communication and Collaboration, On-Call Management, IT alerting, and Call Routing automation. The platform enables organizations to instantly deliver urgent notifications to the right on-call team through persistent, high-priority alerts that can override mute settings. With built-in on-call scheduling and escalation management, advanced routing such as round-robin alert distribution, secure messaging with high-priority alerting (paging), role-based and group messaging, incident reporting, mass notification, 200+ integrations, and real-time reporting capabilities, OnPage helps teams respond faster to critical IT, healthcare, and other business incidents with accountability and assurance. Incident responders across healthcare, IT, facilities, and other sectors are empowered to significantly improve their response times with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, alerting, collaboration, mass messaging, and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent notifications are never missed. For healthcare organizations, OnPage offers an all-encompassing, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, promote interoperability, enhance patient outcomes, improve situational awareness, and reduce risks. For IT and incident response teams across different industries, OnPage provides an automated incident alerting and on-call management platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, facilities, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com. ## OnPage Pros & Cons **What users like:** - Users appreciate the **ease of use** of OnPage, praising its intuitive navigation and quick setup for seamless communication. (22 reviews) - Users appreciate the **24/7 notification system** of OnPage, ensuring they never miss emergency alerts even on DND. (11 reviews) - Users appreciate the **easy setup** of OnPage, allowing for quick installation and smooth startup experiences. (7 reviews) - Users highlight the **exceptional reliability** of OnPage, ensuring consistent connectivity even in challenging coverage areas. (7 reviews) - Users highlight the **easy setup** of OnPage, allowing for a quick and straightforward installation process. (7 reviews) - Users appreciate the **simple and structured interface** of OnPage, making it easy to get started without training. (7 reviews) - Alerting System (5 reviews) - Users value the **reliable alert system** of OnPage, ensuring timely reminders and seamless on-call management. (5 reviews) - Users value the **easy-to-use alerts** from OnPage, streamlining the on-call experience and improving workflow efficiency. (5 reviews) - Automation (4 reviews) **What users dislike:** - Users struggle with the **inability to modify alert tones** , making nighttime work challenging and notifications overwhelming. (10 reviews) - Users find the **default notification sound disturbing** , often too loud, and difficult to change effectively. (6 reviews) - Users report **call issues** with OnPage, highlighting difficulties in calling, lack of texting, and complex interfaces. (4 reviews) - Users find OnPage's interface **not user-friendly** , citing difficulties in navigation and clarity during scheduling tasks. (4 reviews) - Users experience **delays in receiving login codes** , impacting their ability to access OnPage efficiently. (3 reviews) - Difficult Setup (3 reviews) - Messaging Issues (3 reviews) - UX Improvement (3 reviews) - Complex Setup (2 reviews) - Complex UI (2 reviews) ## OnPage Reviews ### 1. Much better than passing around a shared phone. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about OnPage?** The fact that this is on my phone allows me not to have to carry around multiple devices, eliminating those frustrations when I am on call... Not having to trade off the phone to another user when my on-call cycle is over makes the process much smoother. **What do you dislike about OnPage?** The software was a bit hard to set up on my phone, as there are battery optimization and other settings that cause the phone to "clear" the setup when not used often... setting these up ahead of time to make sure my rotation is correct was time-consuming. The application only helped with setting up about half of them. **What problems is OnPage solving and how is that benefiting you?** This software solves the "shared pager" scenario that made multiple people have to pass devices around. **Official Response from OnPage Customer Success:** > Thank you for sharing your positive experience with OnPage. We're pleased to hear that the app has simplified your on-call process by allowing you to use your own phone instead of sharing a device. We apologize for any inconvenience during the setup process and appreciate your patience. Your feedback helps us improve our service. If you have any questions or need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com. ### 2. Very good experience with OnPage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about OnPage?** The loud function feature - I have never missed a page so far! I also really appreciate the customer service who quickly resolve any problems. **What do you dislike about OnPage?** Occasionally, I have had some pages not delivered, however the customer service was quick to help out. **What problems is OnPage solving and how is that benefiting you?** OnPage is bridiging the gap between communication with the clinical team at hospitals and the research coordination team. This allows for samples to effectively be collected. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We're sorry to hear about the occasional issue with pages not being delivered, but we're glad our customer service team was able to assist you quickly. We'll continue to work on improving our delivery reliability. ### 3. Overall excellent product that accommodates our complex Follow The Sun schedules **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about OnPage?** Ability to accommodate our complex schedules. Other tools we reviewed were lacking in this area. **What do you dislike about OnPage?** Although I think there are a couple of areas that could benefit from new features / improvements, they are very minor. **What problems is OnPage solving and how is that benefiting you?** OnPage allows our team to respond faster to our client system monitoring alerts, minimizing our lag time and reducing client downtime. **Official Response from OnPage Customer Success:** > We're thrilled to hear that OnPage is able to accommodate your complex schedules and help your team respond faster to client system monitoring alerts. Thank you for your feedback! ### 4. A Little Complex to set up but it works well when it works right **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher J. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** It is a good in your face alert that helps the users receive alerts when needed. I particularly like the default notification. It's not a default sound of the machine, comes through nice and clear. **What do you dislike about OnPage?** It takes a lot to get it configured correctly. We ran in to a lot of issues with it alerting on the things we wanted them to alert on and not to alert on things we didn't/ **What problems is OnPage solving and how is that benefiting you?** Making sure that our team meets our SLAs and to make sure that our customers receive the best possible support on their weekend issues. We've had issues in the past with techs missing alerts. **Official Response from OnPage Customer Success:** > Thank you for your review. We're happy to hear that OnPage is assisting your team in meeting SLAs and providing better support to your customers. We acknowledge the difficulties you encountered during the setup and are actively working on simplifying the configuration process for a more seamless experience. ### 5. Excellent replacement for physical pagers **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 25, 2023 **What do you like best about OnPage?** I have had a physical pager for at least 20 years. I was absolutely thrilled when I learned my new organization was using a soft pager. OnPage is very easy to use. **What do you dislike about OnPage?** The initial rig tone was very annoying. This was easily remedied using the app settings. **What problems is OnPage solving and how is that benefiting you?** Fast relieable communication for after hours software support. **Official Response from OnPage Customer Success:** > We're glad to hear that OnPage has been an excellent replacement for your physical pager after 20 years. We appreciate your feedback about the initial ring tone, and we're pleased to hear that you were able to easily remedy it using the app settings. Thank you for sharing how OnPage has provided fast and reliable communication for after-hours software support. ### 6. My experience is limited with the application but so far so good. **Rating:** 3.5/5.0 stars **Reviewed by:** Gabriel G. | Data Center Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** OnPage customer service has been top-notch; they have been very helpful in getting us started and ready to use the services. **What do you dislike about OnPage?** The mobile app for tech users do not use SSO but rather tech IDs created in the admin portal **What problems is OnPage solving and how is that benefiting you?** Call tracking and reporting is a big must to understand which techs are not answering critical support calls. **Official Response from OnPage Customer Success:** > Thank you for your feedback about the mobile app and SSO. We are planning a future deployment of SSO. We are constantly working to improve our services. ### 7. Client Success Manager **Rating:** 5.0/5.0 stars **Reviewed by:** Tammy C. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about OnPage?** using the mobile app - this is handy for when away from teh computer **What do you dislike about OnPage?** i have not come across any as of yet - i am not an on call person, just the admin and all seems to be working so far! **What problems is OnPage solving and how is that benefiting you?** On call IT support **Official Response from OnPage Customer Success:** > Thank you for the positive feedback! We're pleased to hear that everything is working well for you as an admin and that OnPage is helping with your on call IT support. ### 8. I use it for work, hasn't failed me yet **Rating:** 3.5/5.0 stars **Reviewed by:** Stephen R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about OnPage?** Easy to learn and use in stressful situations. **What do you dislike about OnPage?** The sound gives me nightmares when there is a notifitaciton. I jump everytime I hear it **What problems is OnPage solving and how is that benefiting you?** Get's me notifications when I need them, but i wish it was more connected to my email. **Official Response from OnPage Customer Success:** > You can go into your OnPage app Settings and change the volume level of the OnPage alert. There are also other less jarring audio alert tones you can choose from in the Settings tab. ### 9. Poorly designed, but functional **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** It satisfies its intended purpose, providing me with pages when on call. **What do you dislike about OnPage?** 1. Can't modify alert sound 2. I didn't realize until several months into using OnPage that you have to hold your finger on the screen to see the option to 'Acknowledge' the page - I'd simply been opening the messages, as there was no indication that wasn't actually completing the acknowledgment. This created several internal problems. 3. The interface is horribly, horribly ugly and aesthetically displeasing **What problems is OnPage solving and how is that benefiting you?** It's providing its bare-minimum functionality, that's all the positive feedback I can offer. **Official Response from OnPage Customer Success:** > Hi, Thank you for your review. Below are the instructions for modifying the alert sound. 1. Open the OnPage application 2: Click on Settings. 3: Choose whether you want to change the tone for high- or low-priority alerts. 4: Select from the menu Each organization may choose its own message acknowledgement factor, such as read, delivered, or replied." If it is set to replied, you must reply to the alert to mark it as acknowledged. By May 4, 2023, OnPage will release a new iOS and Android application with new and improved features. Please contact us at support@onpagecorp.com or 781-916-0040 x8, and we will be happy to assist you and provide best practices. Thank you, ### 10. For office personnel, OnPage can replace physical pagers and provide more features. **Rating:** 5.0/5.0 stars **Reviewed by:** Jarrod H. | Business Information Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about OnPage?** It's rare to find a SaaS product that does exactly what is advertised, and OnPage does just that. We were looking for a solution to replace physical pagers, and OnPage has allowed us to do that. **What do you dislike about OnPage?** Not much. It is a great product, but I would like to be able to see the on-schedule on the mobile app. **What problems is OnPage solving and how is that benefiting you?** For our IT Help Desk, we rotate a physical pager amongst the team. Post-pandemic, most have us have settled into a hybrid work schedule. If you can't make it to the office to swap the pager, you are stuck with it for an additional day or days. For the physical pager, we are having some inconsistency and reliability issues. Sometimes, we would miss pages, or they would come in at odd times. We also didn't have an escalation process if a page was missed. OnPage has solved all of these issues. ### 11. Being HIPAA COMPLIANT **Rating:** 5.0/5.0 stars **Reviewed by:** Ehsan P. | IT MAnager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** Onpage helped us to deploy VM to email and being HIPAA at the same time **What do you dislike about OnPage?** nothing to be honest exept that we had outage once and we did not know that our service is not working as it should be **What problems is OnPage solving and how is that benefiting you?** our pharmacist receive VMs through Onpage when they are oncall **Official Response from OnPage Customer Success:** > If you have a disruption in your service, please contact OnPage Support at once at 781-916-0040, option 8, or email Support at support@onpagecorp.com. ### 12. It really drains the battery on phone. It would be nice to be able to stop the service. **Rating:** 3.0/5.0 stars **Reviewed by:** Eric S. | Network Administrator III, Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** It does allow for scheduling. Not sure about tuning for a secondary user. **What do you dislike about OnPage?** I don't see a way to acknowledge issue. So if it's not acknowledged then a secondary person can be notified. **What problems is OnPage solving and how is that benefiting you?** It eliminates manually changing the notification mechanism used to notify the on-call person of an issue. **Official Response from OnPage Customer Success:** > Hi Eric, Thank you very much for your review. In the schedule, you can add an escalation where, if the alert is not acknowledged by the first person after a certain period, it will escalate to the second individual. You can acknowledge the issue by either reading or replying to the alert. And if not acknowledged, the alert will follow the schedule and escalate to the next person in line. Please contact us at support@onpagecorp.com or 781-916-0040 x8, and we will be happy to assist you and provide best practices. Thank you, ### 13. My experience was limited, I did not receive any Pages. **Rating:** 4.0/5.0 stars **Reviewed by:** Dave H. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2023 **What do you like best about OnPage?** Do not need to Carry a Pager. The Range should be greater than the Paging system. **What do you dislike about OnPage?** My facility does not pay for the phone I use **What problems is OnPage solving and how is that benefiting you?** Notification of On Call coverage in a Timely Manner **Official Response from OnPage Customer Success:** > The range of the OnPage app is based on your cellular data and wifi reception. ### 14. Easy to use; Works Well; Consistent **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about OnPage?** Works every time I need it to. Pages me on time and with high alert. Does what its designed to do, and it does it well and consistently. I enjoy that it lets me choose my own notification sounds. **What do you dislike about OnPage?** The interface could use an update. Feels a bit dated on IOS at least, could be updated to feel a bit more modern. Minimal settings, could maybe add a few more things. **What problems is OnPage solving and how is that benefiting you?** We use it for on-call alerting and it works well. **Official Response from OnPage Customer Success:** > Please check the latest version of the OnPage app for the iPhone as it has a new look and feel as well as new features. ### 15. OnPage review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about OnPage?** Ease of use, flexibility for multiple user teams. **What do you dislike about OnPage?** Haven't found anything I am disappointed in at this time. **What problems is OnPage solving and how is that benefiting you?** Splitting on call time between team members, allowing for rotation of duties. **Official Response from OnPage Customer Success:** > We're glad to hear that you find OnPage easy to use and flexible for multiple user teams. Thank you for sharing your positive experience! ### 16. Highly functional two-way messaging platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about OnPage?** Easy to use, reliable, allows two-way communication between staff members on personal devices **What do you dislike about OnPage?** No way to override silenced phone to receive notifications **What problems is OnPage solving and how is that benefiting you?** Secure, two-way communication between hospital staff **Official Response from OnPage Customer Success:** > OnPage alerts override the do not alert and silence switch on the Android and iPhone. ### 17. Clinical Manager/Triage Nurse **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** I like that it stores all the calls until you delete them. I also like that most have caller ID so you can see who is calling as sometimes the patients are not speaking clearly on their voicemails **What do you dislike about OnPage?** The alert sound it absolutely the most annoying sound. **What problems is OnPage solving and how is that benefiting you?** It allows us to get notification when patients are in need of assistance and we can quickly respod **Official Response from OnPage Customer Success:** > The default alert tone is the most abrasive we can find. There is a menu of other tones you can choose from in the Settings tab some of which a much gentler on the ears. ### 18. Easy to use and navigate. **Rating:** 3.5/5.0 stars **Reviewed by:** Libby A. | Emergency Dispatcher, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** simple and userfriendly, navigating the system is easy **What do you dislike about OnPage?** I would like to see the format to have a NEW layout **What problems is OnPage solving and how is that benefiting you?** On weekend call paging system **Official Response from OnPage Customer Success:** > We're glad to hear that you find OnPage easy to use and navigate. We appreciate your feedback. We have released a new version of the OnPage app for iPhone and Android users. This includes new features and functionality. ### 19. OnPage **Rating:** 4.5/5.0 stars **Reviewed by:** Tyrone T. | Service Desk Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2022 **What do you like best about OnPage?** Able to direct alerts for critical incidents and after-hours support directly to the required Engineer or Group. This allows the comfort of knowing action will be taken and no need to worry if an email or SMS has reached them. **What do you dislike about OnPage?** Only issue would be that we have found that on Andriod-based devices should the app not be used over time the Andriod OS might decide to remove or limit the application putting it into a deep sleep. This is just something to keep in mind, we also send a test message to make sure the engineer looking after the OnPage application gets alerted when covering his/her shift. **What problems is OnPage solving and how is that benefiting you?** It allows us to sleep at night knowing that critical incidents are looked after. Emails/SMS Alerts did not always make there way through to the required engineer. OnPage alerts them with no place to hide :) ### 20. Works Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Sheila A. | Customer service and dispatcher, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about OnPage?** I like the quick response from getting the email to getting the alert. I like the fact it alerts if you do not respond. **What do you dislike about OnPage?** I haven't really found anything I don't like. **What problems is OnPage solving and how is that benefiting you?** We get real time notifications and we don't have missed calls. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We're glad to hear that you are benefiting from the quick response and real-time notifications. We appreciate your support! ### 21. Nice pager app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2023 **What do you like best about OnPage?** Secure right to phone, easy to read, easy to use **What do you dislike about OnPage?** The pager sound is too loud. Even on medium it screams. Not everyone needs a sound to wake the dead, I'd like to customize the sound level. **What problems is OnPage solving and how is that benefiting you?** Secure confidential communication of patient info **Official Response from OnPage Customer Success:** > We're happy to hear that you find OnPage secure and easy to read. We apologize for the inconvenience caused by the loud pager sound and will look into providing customizable sound levels in the future. Currently, you can go to the OnPage app Settings and choose from a menu of tones which are not as loud. Thank you for sharing how OnPage is benefiting you with secure communication of patient info. ### 22. Easy to use and manage our paging needs **Rating:** 5.0/5.0 stars **Reviewed by:** Bill G. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** User-friendly interface and reliability of services **What do you dislike about OnPage?** We have not found any issues with the use of their services. **What problems is OnPage solving and how is that benefiting you?** OnPage has reduced our response times to our customers and provides ease of use with our internal IT staff on receiving and managing the paging services **Official Response from OnPage Customer Success:** > We're glad to hear that you find OnPage user-friendly and reliable. Thank you for sharing your positive experience with us! ### 23. New to the System **Rating:** 5.0/5.0 stars **Reviewed by:** Colin M. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about OnPage?** This app appears to do exactly what it says **What do you dislike about OnPage?** I haven't found anything to dislike about it yet **What problems is OnPage solving and how is that benefiting you?** Helps us to communicate easily within our structure as we should without having to think too much in an emergency situation **Official Response from OnPage Customer Success:** > Thank you for the positive feedback! We're thrilled to hear that OnPage is helping you communicate effectively, especially in emergency situations. If you ever encounter any issues or have suggestions for improvement, feel free to let us know. ### 24. Too new to review! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** A lot of the features are very attractive and appear user friendly. I do not feel as though I have had enough real-time experience to get the full feel of it yet. **What do you dislike about OnPage?** In testing I do have some concerns about the ability to reach an on-call clinicians. Their are some options that make it possible for the clinicians to silence alarms despites its "push-through" claims. **What problems is OnPage solving and how is that benefiting you?** So far, it works great for secure texting if nothing else. **Official Response from OnPage Customer Success:** > Thank you for sharing your initial thoughts on OnPage. The alerts will override the "Do not Disturb" and silence switches on both iPhone and Android devices. You can enable silence in the OnPage app, but the alert will still arrive. The only way to stop alerts is to go Pager-Off or log out of the app. This will be logged so for administrative purposes. ### 25. OnPage Solved Our Staffing Woes **Rating:** 5.0/5.0 stars **Reviewed by:** C S. | Laboratory Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about OnPage?** With OnPage, we didn't have to have an employee on site 24/7 waiting for packages. When a package was due to arrive, our employee would receive an OnPage message and then would return to work to receive the package. This allowed the employee to remain at home most of their work day. **What do you dislike about OnPage?** Because our email system receives numerous spam emails, OnPage would push those spam emails to our employees. This can be confusing but spam emails are easily differentiated from true work emails. **Recommendations to others considering OnPage:** No recommendations. **What problems is OnPage solving and how is that benefiting you?** With OnPage, we didn't have to have an employee on site 24/7 waiting for packages. When a package was due to arrive, our employee would receive an OnPage message and then would return to work to receive the package. This allowed the employee to remain at home most of their work day. **Official Response from OnPage Customer Success:** > Contact OnPage Support. They can blacklist the spam senders. ### 26. Reliable, Effective - OnPage is All you Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about OnPage?** OnPage is extremely reliable - I know that I will not miss a page (especially in the middle of the night). OnPage is also very convenient as you can use it on your phone rather than using a separate device. **What do you dislike about OnPage?** One thing that could be improved is the ability to add more than one team member without paying additional costs. It would also be helpful to trace where the page came from (direct line + extension). **What problems is OnPage solving and how is that benefiting you?** OnPage is solving the problem of our team members needing to be available on-demand for research projects, including afterhours and on-weekends. OnPage allows us to be available with minimal effort. ### 27. I love having a pager that doesn't require a separate unit! And OnPage is easy to use and effective **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about OnPage?** OnPage is simple and streamlined. I do not have all the functionalities of the platform, as I only need the paging option. It works perfectly for me. **What do you dislike about OnPage?** The only thing I would like to change is the greeting message when people page me. **What problems is OnPage solving and how is that benefiting you?** I am in health care, and receive pages from nursing units and physicians seeking consultations. They were abusing my phone (calling and not leaving messages) and I found myself missing the old days during my residency when I had a separate pager that was used to reach me. Receiving a page rather than multiple phone calls (I often cannot answer a phone call if I am operating or in the middle of a consultation with a patient or an important call with another consultant), so receiving a page is much more convenient. **Official Response from OnPage Customer Success:** > We're glad to hear that OnPage is meeting your needs for streamlined and effective paging. We appreciate your feedback about the greeting message and will take it into consideration for future improvements. ### 28. Needs a better alert sound **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** It's nice that messages come in an easy to read format. **What do you dislike about OnPage?** The alert sound is loud and obnoxious. It would be nice if there were a selection of different sounds to choose from. Also, if you answer a page, but do not click on the message it keeps alarming until you click the message. Would be nice if this was more streamlined. **What problems is OnPage solving and how is that benefiting you?** Paging on call provider **Official Response from OnPage Customer Success:** > Hi, Thank you for your review. Below are the instructions for changing the alert sound. 1. Open the OnPage application 2: Click on Settings 3: Choose whether you want to change the tone for high- or low-priority alerts. 4: Select from the menu. Please contact us at support@onpagecorp.com or 781-916-0040 x8, and we will be happy to assist you and provide best practices. Thank you, ### 29. OnPage simply gets the point across. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** It continues to contact you until a response is made and most support reps gather the needed information to assist end users properly. **What do you dislike about OnPage?** When receiving an alert, the app and the data within is a bunch of jumbled up-coded mess, and it's challenging to understand what is being requested. **What problems is OnPage solving and how is that benefiting you?** Ensuring that end users have a way of getting in touch with technicians after hours. **Official Response from OnPage Customer Success:** > We apologize for any confusion caused by the jumbled-up coded mess in the app. This may be the result of how the message is being sent. If using an integration, you can configure how the alert will appear. We're continuously working to improve the user experience. ### 30. awesome features **Rating:** 4.0/5.0 stars **Reviewed by:** Surajit B. | IT Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about OnPage?** Notification on messages also helps to be on time,thats awesome. **What do you dislike about OnPage?** nothing as such but background process so **What problems is OnPage solving and how is that benefiting you?** Aletrs me on or before time **Official Response from OnPage Customer Success:** > Thank you for sharing what you like best about OnPage! We appreciate your feedback and are pleased to hear that our notification feature is helping you stay on time. ### 31. Onpage mobile app user at Wipro **Rating:** 5.0/5.0 stars **Reviewed by:** venkatrajvardhan reddy k. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** November 24, 2022 **What do you like best about OnPage?** Whenever we get P1 or P2, we instantly get notifications on OnPage.This helps us immensely as we cant check emails all the time. We get the message immediately after the customer raises high-priority incidents on the Onpage App. **What do you dislike about OnPage?** We get the same message more than once when we get P2 incident alert messages. **What problems is OnPage solving and how is that benefiting you?** When a business faces issues, and it's impacting more than 25 user's we get instant messages on Onpage.Similarly, if more users are affected, and the entire business comes to a standstill, we get a P1 alert. ### 32. Required for work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2023 **What do you like best about OnPage?** Quick and easy setup. This is required for work and so I just had to do it. **What do you dislike about OnPage?** It's not so much OnPage, more that I had to do this as required for job. Don't really have anything. **What problems is OnPage solving and how is that benefiting you?** Contacting people in emergencies. **Official Response from OnPage Customer Success:** > Thank you for sharing your positive experience with the quick and easy setup process. We understand that using OnPage may be a work requirement, but we're pleased to provide a reliable solution for contacting people in emergencies. ### 33. Adequate **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** It's simple, but too simple. Not a very good use of space. **What do you dislike about OnPage?** Too loud. Interface looks outdated. Needs to be updated to look more modern. App looks like it's over 10+ years old. Icon could use an update as well. **What problems is OnPage solving and how is that benefiting you?** It alerts when one is on call. However, that's pretty much all it does. **Official Response from OnPage Customer Success:** > Hi, By May 4th, 2023, OnPage is scheduled to release a new iOS and Android app with new and improved features. Please contact us at support@onpagecorp.com or 781-916-0040 x8, and we will be happy to assist you and provide best practices. Thank you, ### 34. Very easy to use, Good Support **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about OnPage?** No Physical Pagers, Support helps resolve issues quickly. **What do you dislike about OnPage?** User Deletion in the dashboard does not delete the user, so support tickets need to be put in to resolve the issue, as it keeps the license in use. **What problems is OnPage solving and how is that benefiting you?** No need for cumbersome pager devices, and provides connectivity wherever there is internet **Official Response from OnPage Customer Success:** > If a user is deleted from the Dashboard the user is removed from the account which frees up a license. The user will then be in a suspended state and can be re-activated by OnPage Support if needed. ### 35. Does what it's supposed to but provides too few details. **Rating:** 2.5/5.0 stars **Reviewed by:** William S. | Managed services technician, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about OnPage?** The fact that the message view displays autotask ticket content. I like the ability to respond to tickets using the app alone. I like the fact that it's relatively quick to access. **What do you dislike about OnPage?** The fact that I have to input my unlock code to unlock my phone. I really wish the alert would display the actual autotask ticket update that caused the alert instead of just the base ticket body. I shouldn't have to be near my computer to respond to these alerts. **What problems is OnPage solving and how is that benefiting you?** It provides a relatively convenient method for alerting during our weekly oncall rotation. The alert sound is noticeable and distracting which allows me to hear it even if I have headphones on. **Official Response from OnPage Customer Success:** > Thank you for taking the time to share your thoughts with us. We're pleased to hear that OnPage is helping you during your on-call rotation. We understand your concerns about the alert display and will work on addressing this for a better user experience. ### 36. A "set and forget" workhorse of a tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2022 **What do you like best about OnPage?** It works so reliably, and has for several years, that even the details of how we initially configured it for them have become fuzzy for me. The dashboard provides pretty much all we need to know at a quick glance. **What do you dislike about OnPage?** The only downsides I can think of aren't really even downsides. First, because it works so well, any details we haven't documented from our initial setup are probably lost; it's been almost four years since our initial configuration. Second, there's probably more we can use OnPage for, but we're not aware of the scope of possibilities. **What problems is OnPage solving and how is that benefiting you?** We use OnPage to notify our support staff when a customer leaves a support voicemail after hours, and it notifies the on-call resource that there's a message. There's also an escalation process to keep team leads informed when our normal processes can't keep up. ### 37. A must have! **Rating:** 5.0/5.0 stars **Reviewed by:** Pamela M. | Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about OnPage?** As an on-call nurse, this service is vital! If I have any issues with calls or don’t hear the page, they are quick to give you a ring, ensuring calls don’t go long unresponded. Very easy to use, every company should use them! **What do you dislike about OnPage?** There is nothing I dislike about OnPage. However, I very much dislike being forced to use this dialect. It could be better if it allowed me to answer the question and move on with the survey. **What problems is OnPage solving and how is that benefiting you?** The ability for my company to have overnight pages for patients has been realized as beneficial. However, it is not necessarily more productive. The business remains the same as it was, nothing more. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We're committed to providing quick and reliable service to ensure that calls are promptly responded to. ### 38. Its been easy to use and install on the phone **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2023 **What do you like best about OnPage?** Love the ease with which you can access pages **What do you dislike about OnPage?** Not much, it is very helpful. Only issue is it needs to be reset every so often. **What problems is OnPage solving and how is that benefiting you?** It is connecting the employees to the workplace health and safety to help suppport them. **Official Response from OnPage Customer Success:** > We're glad to hear that you find OnPage easy to use and install on your phone. We appreciate your feedback about the ease of access and its helpfulness. We understand the inconvenience of needing to reset it occasionally and are working to improve this issue. ### 39. good experience working onpage **Rating:** 5.0/5.0 stars **Reviewed by:** mohammed a. | Information Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about OnPage?** Alerts coming from Onpage when you or off from work and you can work with the ticket when you see the alert. **What do you dislike about OnPage?** should have more options and more customization **What problems is OnPage solving and how is that benefiting you?** Improving performance and reliability **Official Response from OnPage Customer Success:** > We're glad to hear that you enjoy the real-time alerts and ticket management features of OnPage. We appreciate your feedback about wanting more options and customization, and we'll take that into consideration for future updates. ### 40. Excellent paging service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about OnPage?** Onpage has consistent and reliable service. When I first started there were some issues where I did not receive pages, but the support was quickly able to help me fix the problem. **What do you dislike about OnPage?** Mostly the only issues I have had with the paging system is when I'm not paged in the first place, and thats hardly something to blame the onpage system for! **What problems is OnPage solving and how is that benefiting you?** OnPage makes it quick and easy for me to get alerts. It's simple and useful. ### 41. Fast , notifications to the right people. **Rating:** 5.0/5.0 stars **Reviewed by:** Chris H. | Customer Support, Mid-Market (51-1000 emp.) **Reviewed Date:** June 30, 2022 **What do you like best about OnPage?** The ability to update people quickly because every minute counts. The GUI is available for phones and the web which helps us integrate all notifications into one easy-to-use platform. **What do you dislike about OnPage?** I dislike not being able to edit my messages or organize the messages that I have sent. It would be nice to also include pictures or HTML links in the messages. **Recommendations to others considering OnPage:** OnPage helps my company stay up to date. **What problems is OnPage solving and how is that benefiting you?** OnPage helps us solve the issue with notifications after hours as well as accountability of everyone that is part of the list and team. We can also review and know exactly when a message is sent. **Official Response from OnPage Customer Success:** > You can attach JPEG, PNG, PDF, Word and WAV files to an alert. ### 42. Easy to use! **Rating:** 3.5/5.0 stars **Reviewed by:** luis e. | doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** November 15, 2022 **What do you like best about OnPage?** Simplicity, easy to forward messages, easy to read pages. **What do you dislike about OnPage?** I dont have anything about onpage that I do not like. **What problems is OnPage solving and how is that benefiting you?** it would be nice to have a quieter function for the pager sound **Official Response from OnPage Customer Success:** > We're glad to hear that you find OnPage easy to use and that it meets your messaging needs. We appreciate your feedback about the pager sound and will take it into consideration for future improvements. ### 43. Great system for paging. Have minimal issues with its use so far. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civic & Social Organization | Mid-Market (51-1000 emp.) **Reviewed Date:** July 05, 2022 **What do you like best about OnPage?** From my experience, ease of use, good user interface, and it is easy to set up and put on devices. it has always pushed the page through and I have never missed a page. **What do you dislike about OnPage?** Could use a cleaner and more modern user interface. There were some issues with an email page coming in from a school account that did not make it through and there was no way to contact the person to let them know their message did not make it through properly. **Recommendations to others considering OnPage:** It is a great product that gets the job done every time. **What problems is OnPage solving and how is that benefiting you?** It provides our workers with 24/7 access to staff and support and gives a sense of calm and confidence knowing that help is just one page away. Lets staff deal with emergency situations quickly and effectively. **Official Response from OnPage Customer Success:** > We're happy to hear that OnPage has provided you with reliable 24/7 access to staff and support, helping you deal with emergency situations effectively. We appreciate your feedback about the user interface and the issue with the email page. Your input is important to us as we continue to enhance our system. Thank you for recommending OnPage! ### 44. Great application, very useful for after hours alerting. **Rating:** 5.0/5.0 stars **Reviewed by:** Ben W. | IT Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2020 **What do you like best about OnPage?** Easy of use, and ability to use different options of phones. Volume options are great as well. **What do you dislike about OnPage?** Only issue we had was a bug where some alerts didnt come through, got on with support and they resolved. Also a bit sad the notification at the top of the phone was removed that showed the pager was online. **Recommendations to others considering OnPage:** Give it a shot, you will not regret. **What problems is OnPage solving and how is that benefiting you?** Our after hours staff have loved the simplicity for alerting of after hours support calls. Also we use for all of our server reporting alerts. **Official Response from OnPage Customer Success:** > Thank you for your feedback! We're glad to hear that you find OnPage easy to use and appreciate the different phone options and volume settings. We apologize for the bug you experienced, but we're pleased that our support team was able to resolve it for you. We appreciate your recommendation to others considering OnPage. ### 45. Oncall made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about OnPage?** Direct alerts for high-priority incidents where seconds count is so much more efficient than receiving something like an email or a text message. **What do you dislike about OnPage?** I dislike that sending direct alerts to other contacts sometimes don't arrive within 5 minutes due to home WiFi or firewall settings. Directly messaging other contacts and receiving a confirmation message of delivery would be a great addition, even a re-try message option or a 'network check' in the settings menu to confirm that nothing is blocking the OnPage communications. **Recommendations to others considering OnPage:** A network test feature to ensure the application can communicate with external servers **What problems is OnPage solving and how is that benefiting you?** OnPage is solving the High Priority alerting for critical issues within our MSP landscape. It is the difference between receiving one clear alert and receiving 10+ emails from monitoring software. **Official Response from OnPage Customer Success:** > In the enterprise version of OnPage you can turn on Redundancy which allows you to send copies of the alert to a primary and secondary email address, a SMS text and a text to speech voice call. ### 46. Effective Paging System **Rating:** 5.0/5.0 stars **Reviewed by:** Sean M. | Service Delivery Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2022 **What do you like best about OnPage?** Simple platform to configure with multiple ways to initiate pages. The escalated pages are really useful for critical infrastructure issues assuring that any technician within the group will get notified if the initial technician is unavailable. **What do you dislike about OnPage?** The management portal is a tad dated but still functional. **What problems is OnPage solving and how is that benefiting you?** Instead of relying on technicians checking voicemails or waiting for calls, OnPage has allowed us to simplify how clients can request urgent service and has improved the response time in getting issues resolved. **Official Response from OnPage Customer Success:** > We're happy to hear that OnPage has been effective in streamlining urgent service requests and improving response times for issue resolution. We appreciate your feedback on the management portal and will take it into account for future enhancements. ### 47. Onpage helps keep us on track! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2022 **What do you like best about OnPage?** I use OnPage for notifications when a patient is here to see me. It's easy for the front desk to send me a page via email and it goes directly to the app on my phone. It's easy to use and easy to understand. **What do you dislike about OnPage?** Easy to use - app on my phone - what's not to like! **What problems is OnPage solving and how is that benefiting you?** I work in a medical clinic and am often in different locations and not easy to locate. Having OnPage allows me to be easily notified that someone is here to see me. It's not hard to page me either. All someone has to do is send an email to my @onpage email and it goes straight to the pager app. **Official Response from OnPage Customer Success:** > We're thrilled to hear that OnPage is helping you stay on track and easily receive patient notifications. Thank you for sharing your positive experience! ### 48. OnPage Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jessica L. | Assimilation Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** July 19, 2022 **What do you like best about OnPage?** The ability to use an app to contact others instead of using a personal phone. It is easy to log in to OnPage. It is easy to see missed calls and when they came through. **What do you dislike about OnPage?** Calls drop after being on the phone for awhile and you can't always tell who is calling to call them back. The voicemail feature also needs work. Setup didn't always work and messages didn't come through. **What problems is OnPage solving and how is that benefiting you?** It is letting our team keep their personal phone numbers private. This provides work-life balance because we are only logged in when we are actually working. It eliminates stakeholders disturbing us with calls on our days off. **Official Response from OnPage Customer Success:** > If you are experiencing any issues, have questions or are in need assistance, please don’t hesitate to contact us at 781-916-0040, option 8, or email Support at support@onpagecorp.com. ### 49. OnPage is the way of the future! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about OnPage?** OnPage allows our team to stay connected when it's needed most. The mobile application is an ingenious way to allow users to have the benefits and functionality of a pager without having to carry multiple devices. **What do you dislike about OnPage?** A downside of OnPage is that the app platform itself is not as modern as it could be, however it gets the job done without being overly complicated and is still functional. **Recommendations to others considering OnPage:** If you are looking for an easy to use, built-in pager, then OnPage is for you. **What problems is OnPage solving and how is that benefiting you?** OnPage is solving the problem of needing to be available 24/7. With OnPage, I can rest while on-call, knowing that if I am needed I can rely on OnPage to let me know. **Official Response from OnPage Customer Success:** > The newest version of the OnPage app has a new look and feel as well as added functionality. ### 50. Works well functionally, but could use a facelift **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 06, 2022 **What do you like best about OnPage?** The ease of use to edit schedules is great, and we are able to switch on the fly as needed for on-call users. In addition, as far as I am aware we have never missed an on-call alert due to OnPage not sending a notice. **What do you dislike about OnPage?** The app makes it difficult to see the latest ticket note for an Autotask-synced ticket. This creates issues where I have to open the ticket in a separate app to see if this needs to be worked further. **What problems is OnPage solving and how is that benefiting you?** It allows our business to have an on-call person (or multiple, if that happens one day) so we can continue to provide support to our clients even in the off-hours. **Official Response from OnPage Customer Success:** > You should be able to set your Autotask ticketing to send the whole ticket to your OnPage app. ## OnPage Discussions - [How does OnPage help with IT Alerting and On-Call Management?](https://www.g2.com/discussions/how-does-onpage-help-with-it-alerting-and-on-call-management) - 1 comment, 1 upvote - [Who uses OnPage?](https://www.g2.com/discussions/who-uses-onpage) - 1 comment, 1 upvote - [What is OnPage used for?](https://www.g2.com/discussions/what-is-onpage-used-for) - 1 comment - [View OnPage pricing details and edition comparison](https://www.g2.com/products/onpage/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A09%3A11+-0500&secure%5Bsession_id%5D=408f580f-e1b4-463d-9328-e8047eca8eec&secure%5Btoken%5D=fe99eaaebd8cf58a18147f71d7357928fc48746eb6d58885e70dc7209ae9d82a&format=llm_user) ## OnPage Integrations - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [EventSentry](https://www.g2.com/products/eventsentry/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Telescope](https://www.g2.com/products/telescope-analytics-ltd-telescope/reviews) ## OnPage Features **Collaboration** - Modules - Scheduling - Reporting **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging - PCI Compliance **Operations** - Automated Scheduling - Absence Management - Mobile Access - Resource Management - Physician Management - Claims Management - Calendar Management - Wait List Management - Patient Records Management - Appointment Management - Faculty/Staff Management - Appointment Scheduling - On Call Scheduling **Monitoring** - Constant Monitoring - Timely Alerts - TIcket Accuracy - AI Monitoring **Generative AI** - AI Text Generation **** - Customizable Templates - AI Copilot - Third-Party Integrations - Data Import/Export - Secure Data Storage - Audit Trail - Collaboration Tools - Reporting & Statistics - Drag & Drop - Search/Filter - Archiving & Retention - Vulnerability Scanning - Customizable Reports - Data Security - Self Service Portal - Customizable Forms - For Healthcare - Document Storage - Risk Alerts - API - Generative AI - HIPAA Compliant - Activity Tracking - Access Controls/Permissions - Real-Time Reporting - Document Templates - Reminders - Compliance Tracking - Version Control - Activity Dashboard - Risk Analysis - Monitoring **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Administrative** - Employee Work Status - Days-Off Approval - Time Tracking - Staffing Data - Mass Notifications - Alerts/Notifications - Cancellation Tracking - No-Show Tracking **Management Tools** - Ticket Assignment - Standardization - Lifecycle Visualization **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **** - Customizable Reports - Data Import/Export - Document Storage - Self Service Portal - Live Chat - Activity Dashboard - Customizable Forms - SMS Messaging - Calendar Sync - Reminders - Electronic Payments - Email Reminders - Access Controls/Permissions - Insurance Eligibility Verification - Drag & Drop - Real-Time Reporting - Customizable Templates - AI Copilot - Charting - Third-Party Integrations - Multi-Location - Billing & Invoicing - HIPAA Compliant - Customer Database - Generative AI - Recurring Appointments - Credit Card Processing - API - Reporting & Statistics **Patient Management** - Staff Scheduling - CDI (Clinical Document Improvement) **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security **Agentic AI - Incident Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **** - Alerts/Notifications - Forms Management - Safety Incident Management - Compliance Management - OSHA Compliance - Task Management - Single Sign On - AI Copilot - Disaster Recovery - Document Management - API - Multi-Channel Communication - Customizable Templates - Real-Time Reporting - Corrective and Preventive Actions (CAPA) - Activity Dashboard - Issue Management - Communications Management - Audit Trail - IT Incident Management - Audit Management - Event Logs - Risk Analysis - Workflow Management - Risk Assessment - Incident Reporting - Self Service Portal - Customizable Reports - Ticket Management - Service Level Agreement (SLA) Management - Reminders - On Call Scheduling - Investigation Management - Maintenance Scheduling - Status Tracking ## Top OnPage Alternatives - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - 4.5/5.0 (949 reviews) - [xMatters](https://www.g2.com/products/xmatters/reviews) - 4.5/5.0 (766 reviews) - [Freshservice](https://www.g2.com/products/freshservice/reviews) - 4.6/5.0 (1,299 reviews)