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OnPage Reviews & Product Details

OnPage critical communication and incident alert management system enables rapid resolution of critical IT, healthcare, or IoT incidents through efficient HIPAA-secure communication. With OnPage, healthcare organizations and IT teams are empowered to significantly improve their event detection and response with an advanced, secure critical communication and collaboration platform. By unifying automation, secure messaging, collaboration, mass messaging and real-time analytical insights, OnPage’s purpose-built platform supports complex workflows with unmatched precision and ensures that urgent alerts are never missed. For healthcare organizations, OnPage offers an all-in-one, HIPAA-compliant clinical communication and collaboration platform designed to accelerate response times, improve coordination, enhance patient outcomes, improve situational awareness and reduce risks. For IT teams, OnPage provides an automated incident alert management and on-call scheduling platform, streamlining incident response by delivering persistent, real-time alerts to the right on-call engineers, reducing mean time to resolution, boosting operational efficiency, and enabling mass notifications to keep the larger ecosystem informed during critical events. OnPage's solutions are widely adopted across various industries, including healthcare, IT and managed services, manufacturing, and field services. Founded in 2011, OnPage is certified as a Women’s Business Enterprise (WBE) by the Center for Women & Enterprise, a regional partner of the Women’s Business Enterprise National Council, and actively champions women-owned businesses to drive impactful change. To learn more and try OnPage for free, visit www.onpage.com.

Product Website

Seller

OnPage

Discussions

OnPage Community

Languages Supported

English

Product Description

OnPage critical alert and incident management system enables rapid resolution of critical IT, healthcare or IoT incidents through efficient communication.

Overview by

OnPage Sales

Pricing

Pricing provided by OnPage.

Free Trial

Free

10 seat

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OnPage Integrations

(5)

Verified by OnPage

OnPage Media

OnPage Demo - Incident Alert and Secure Messaging

Deliver high-priority alerts to the on-call staff reliably through the OnPage app. Mobilize teams on critical issues by collaborating through secure messaging. The persistent, alert-until-read technology ensures that alerts are never missed.

OnPage Demo - OnPage’s On-Call Scheduler

Create and manage multiple on-call schedules for distributed teams, all under one unified platform. Democratize schedule creation for employees through OnPage’s fail-safe scheduler while ensuring continuous, error-free coverage when schedules are populated incorrectly.

OnPage Demo - Enhance Service Delivery Through ITSM Integration

OnPage’s Incident Alert Management capabilities can be extended to leading ITSM solution providers such as ServiceNow, ConnectWise, Jira and Autotask to achieve synchronization across messages, notes, and actions along the incident lifecycle and drive seamless incident management.

OnPage Demo - Featured integration: Bi-directional Integration with Slack

OnPage offers bi-directional integration with Slack and MS Teams, allowing users to initiate and manage critical alerts/pages from within their Slack/ Teams instance. Elevate critical notifications from Slack/Teams into loud, audible push notifications on the phone app, distributing them to the r...

Gain real-time visibility into the incident resolution progress and response times. After an incident is resolved, access detailed reports to uncover critical insights and identify gaps in incident response for process improvements.

OnPage Demo - Centralized Contact Management System

OnPage’s centralized contact management system provides a centralized directory to manage all the enterprise contacts and their privileges, on-call schedules, communication workflows and escalation policies, and critical messages. Platform administrators can also mobilize teams using the two-way ...

Official Downloads

(5)

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The Ultimate OnPage guide for Healthcare

Interactive Demo

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Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

9/17/2025

"seems to work well, no complaints."

4/5

What do you like best about OnPage?

The software seems to work well, the interface is easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

default notification noise is horrifying. Review collected by and hosted on G2.com.

Verified User in Banking

Small-Business (50 or fewer emp.)

9/12/2025

"Great product and excellent customer service."

5/5

What do you like best about OnPage?

This met a need that we had for automating some after hours support. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I think the user interface could be a little easier to use. Review collected by and hosted on G2.com.

Samuel S.

Security Consulting Manager

Enterprise (> 1000 emp.)

7/11/2025

"OnPage Incident Alert Management"

5/5

What do you like best about OnPage?

Strong support team helps my team with custom integrations. Very user-friendly interface, and managing the schedules and escalation groups is central and easy. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

OnPage has filled my team's needs quite well! Would love more native integrations, but I've been told that's on the roadmap. Review collected by and hosted on G2.com.

Response from OnPage Customer Success of OnPage

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Thank you for the thoughtful review, Samuel! We're so glad to hear that OnPage has been easy to use and helpful for your team's 24/7 SOC operations. It's great to know our support team has made a difference in helping you build custom integrations and streamline your scheduling workflows.

We appreciate your feedback on native integrations. In fact, we've recently added several new ones, and for even more flexibility, our Public API allows you to build out exactly what your team needs. That said, expanding our native integration library remains a key focus on our roadmap, and input like yours helps guide that growth.

We're grateful to be part of your team's toolkit and look forward to continuing to support your critical operations.

—The OnPage Team

Verified User in Medical Practice

Small-Business (50 or fewer emp.)

9/13/2025

"Great App"

5/5

What do you like best about OnPage?

Easy to read paging system. Like that I am able to forward messages to co-workers. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The persistent alert that continues to go on until you open the message. Very inconvenient at times. Terrible scribing of the message that doesn't ever make sense. I aways have to listen to the voice message which is inconvenient. Review collected by and hosted on G2.com.

Jerrod P.

Cyber Security Specialist Sr

Mid-Market (51-1000 emp.)

4/15/2025

"User and admin friendly, always works"

5/5

What do you like best about OnPage?

The interface is easy to learn and use. When we handoff our on-call to the next person, the process is simple and quick. System ALWAYS works without delay. Review collected by and hosted on G2.com.

What do you dislike about OnPage?

I would be nice if there was a way to change the on-call list through the app Review collected by and hosted on G2.com.

Sunil S.

EDW Solution Architect

Small-Business (50 or fewer emp.)

4/14/2025

"One of good tool got paging alert realtime"

4/5

What do you like best about OnPage?

Realtime Messaging is good and can be use with account or using external email Ids Review collected by and hosted on G2.com.

What do you dislike about OnPage?

Sometime message gets delayed, otherwise it seems to perfect for STERIS implementation. Review collected by and hosted on G2.com.

Lauren R.

CEO

Small-Business (50 or fewer emp.)

4/15/2025

"Works exactly as described... you won't miss another important call/message"

4/5

What do you like best about OnPage?

Just like an old school pager service built into your phone. I love the uncomplicated user interface, and ease of integration into our workflow. We have not needed customer support so can't comment on that but the system seems to work flawlessly Review collected by and hosted on G2.com.

What do you dislike about OnPage?

The price seems a bit high, particularly for small businesses who only need basic features Review collected by and hosted on G2.com.