OnPage Features
Collaboration (3)
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Modules
Offer modules for both health care givers and staff.
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Scheduling
Integrate with outside scheduling platforms.
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Reporting
Ability to track patient retention and turnover.
Communication (6)
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Security
Ensures messages about patient information are confidental and secure.
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Health Care Messages
Ability to send different kinds of messages to nurses than doctors.
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Alarms
Send alarms to users if they do not respond to notifications in a timely manner.
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Messaging
Offers the ability for users to send messages within the platform.
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Telephone
Integrate with telephone insfrastructure so that users can make calls directly from the tool.
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Notifications
Ability to recieve notifications for new messages on a multitude of outside devices.
Platform (9)
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User Authorization - HIPAA Compliant Messaging
Allows administrators to set up and implement any levels of authorization required to send and receive secure messages
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Compliant Texting - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted text messages
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Compliant Emailing - HIPAA Compliant Messaging
Facilitates the receiving and sending of secure and encrypted emails
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Clinical Communication - HIPAA Compliance
Facilitates communication between health care professionals
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HIPAA Compliance - HIPAA Compliant Messaging
Aligns and complies with HIPAA regulation and standards
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Operating Systems - HIPAA Compliant Messaging
Supports desktop, iOS, and Android operating systems
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Message Lifespan - HIPAA Compliant Messaging
Allows the determination and assignment of the lifespan of a delivered message
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Workflow Enhancement - HIPAA Compliant Messaging
Enhances clinical workflows
PCI Compliance
Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)
Operations (20)
Automated Scheduling
Automates the creation and generation of health care employee schedules
Absence Management
Tracks vacation, sick leave, and off-work requests
Mobile Access
Supports the access to employee schedules via remote-accessed web page or mobile devices
Resource Management
Allows health care professionals to book the staff, equipment, and other resources necessary for scheduled appointments and operations
Physician Management
Track and organize physician schedules and pertinent information
Claims Management
Process of submitting and following up on claims with insurance companies
Calendar Management
Track and manage schedules and meetings via an integrated calendar
Wait List Management
Record, update and manage waiting lists
Patient Records Management
Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
Appointment Management
Manage various aspects of appointments including booking, rescheduling, canceling
Faculty/Staff Management
Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
Appointment Scheduling
Schedule appointments via a calendar
On Call Scheduling
Track and organize on-call shifts
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Correspondance Variety
Allows the sending of different types of messages to different users and physician types
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Data Sharing
Streamlines the digital or electronic sharing of confidential patient data
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Cross Platform Support
Supports the use and access of CC&C solutions on mobile, desktop, personal, and proprietary devices
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Routing
Routes calls and messages based on availability, user level, and escalation protocol
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Health Care IT Integration
Ensures integration between and interoperability with other health care solutions and systems
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Analytics and Reporting
Enables hospital IT to measure usage and effectiveness of communications tools
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Messaging Security
Ensures messages about patient information are confidental and secure.
Administrative (8)
Employee Work Status
Maintains records of medical professionals and their permanent, full-time, part-time, float, per-diem, traveling, etc., statuses
Days-Off Approval
Automatically notifies employees about the approval or denial of their time-off requests
Time Tracking
Tracks medical staff's hours, coverage, and other relevant work patterns
Staffing Data
Generates reports on workforce activity to provide data on overstaffing or understaffing trends
Mass Notifications
Facilitates the sending of mass texts and emails to staff during emergencies
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Cancellation Tracking
Track cancellations of policies, accounts, orders, appointments, etc.
No-Show Tracking
Track and monitor patient no-show rates
Patient Management (2)
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Staff Scheduling
Integrates with medical staff scheduling solutions to simplify physician and staff schedule creation
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CDI (Clinical Document Improvement)
Stores clinical data into a centralized database; supports physician access to data
Monitoring (8)
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Constant Monitoring
Monitors systems constantly in real-time.
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Timely Alerts
Alerts users of incidents and issues as soon as they arise.
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TIcket Accuracy
Generates accurate incident reports.
AI Monitoring
Utillizes AI to monitor and report on incidents in real-time.
Mobile Alerts
Notifications via mobile devices
Email Alerts
Receive and/or send email notifications for urgent updates, requests, or other information
Real-Time Monitoring
Active monitoring of systems, applications, or networks
Real-Time Notifications
Notifications that are delivered to users as soon as an event occurs
Management Tools (3)
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Ticket Assignment
Assigns tickets to relevant team members.
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Standardization
Cultivates a standardized workflow for enhanced organization.
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Lifecycle Visualization
Grants transparent overviews for the lifecycle of each incident.
Generative AI (4)
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AI Text Generation
Allows users to generate text based on a text prompt.
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AI Text Summarization
Condenses long documents or text into a brief summary.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
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AI Text Generation
Allows users to generate text based on a text prompt.
Agentic AI - Incident Management (9)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
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Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Language
Manage and support multiple languages
Agentic AI - IT Alerting (7)
Autonomous Task Execution
Capability to perform complex tasks without constant human input
Multi-step Planning
Ability to break down and plan multi-step processes
Cross-system Integration
Works across multiple software systems or databases
Adaptive Learning
Improves performance based on feedback and experience
Natural Language Interaction
Engages in human-like conversation for task delegation
Proactive Assistance
Anticipates needs and offers suggestions without prompting
Decision Making
Makes informed choices based on available data and objectives
Additional Functionality (96)
Customizable Reports
Alter the layout and content of reports
Data Import/Export
Import and export data to and from software applications
Document Storage
Store and organize documents in a centralized system
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Live Chat
Ability to chat online in real time
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Customizable Forms
Customize contracts and forms to collect specific information
SMS Messaging
Send messages via SMS
Calendar Sync
Synchronize with other calendars to view mutual availability and schedules
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Electronic Payments
Electronically collect payments for goods or services
Email Reminders
Reminders sent via email
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Insurance Eligibility Verification
Checking eligibility of patients for different insurance claims
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Real-Time Reporting
Active reporting of data and metrics
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Charting
Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Multi-Location
Manage and support multiple locations
Billing & Invoicing
Create, manage, and send invoices or bills to customers
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Customer Database
A collection of customer information such as contact details, demographics, previous interactions, etc.
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
Recurring Appointments
Schedule repeating appointments based on a duration of time
Credit Card Processing
Accept and process credit card transactions
API
Application programming interface that allows for integration with other systems/databases
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Third-Party Integrations
Set up connections to third-party platforms to improve business processes
Data Import/Export
Import and export data to and from software applications
Secure Data Storage
Securely stores data to prevent data loss or breaches
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
Collaboration Tools
Provides a channel for team members to share media files, communicate, and work together
Reporting & Statistics
Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
Drag & Drop
Assemble applications and processes by dragging over and arranging pre-built components
Search/Filter
Search and filter data across systems to locate required information by entering keywords or certain criteria
Archiving & Retention
Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
Vulnerability Scanning
Discover patch statuses and vulnerabilities
Customizable Reports
Alter the layout and content of reports
Data Security
Protect sensitive data for digital privacy
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Forms
Customize contracts and forms to collect specific information
For Healthcare
Software designed for the healthcare industry
Document Storage
Store and organize documents in a centralized system
Risk Alerts
Notifying as a warning or reminder of a potential or imminent hazard
API
Application programming interface that allows for integration with other systems/databases
Generative AI
Use AI to generate content in the form of text, images, videos, etc.
HIPAA Compliant
Compliant with HIPAA, which sets standards for sensitive patient data protection
Activity Tracking
Track and document all activities across devices, networks, and other systems
Access Controls/Permissions
Define levels of authorization for access to specific files or systems
Real-Time Reporting
Active reporting of data and metrics
Document Templates
Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
Compliance Tracking
Track and report regulatory data to either internal management or external stakeholders
Version Control
Track revisions and updates made to files and navigate between different versions
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Risk Analysis
Analyze potential risks across the organization
Monitoring
Observe and track the demand, usage, progress or quality of a system, product, or user
Alerts/Notifications
Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
Forms Management
Store, manage and track all forms in a centralized location
Safety Incident Management
Track, report on and implement actions pertaining to physical safety at the workplace
Compliance Management
Track and manage adherence to policies for any service, product, process, or supplier
OSHA Compliance
Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
Task Management
Create, manage and track all task activities and progression
Single Sign On
Allow users to access multiple services after entering their login credentials once
AI Copilot
A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users
Disaster Recovery
Plan and implement business continuity measures in case of unforeseen events
Document Management
Store, manage, and track all electronic documents in a centralized location
API
Application programming interface that allows for integration with other systems/databases
Multi-Channel Communication
Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.
Customizable Templates
Pre-designed layouts that can be customized to match preferences and requirements
Real-Time Reporting
Active reporting of data and metrics
Corrective and Preventive Actions (CAPA)
Investigate and take action at root cause or error in processes to prevent recurring issues
Activity Dashboard
Dashboard to view the status of ongoing processes, identify current incidents and track past activities
Issue Management
Identify and respond to unexpected problems or failures (ie. "negative events")
Communications Management
Record and track all relevant internal and external communications
Audit Trail
A record of all activities within the system, including user access, changes made, etc.
IT Incident Management
Manage incidents related to outages or breaches in functionality of IT systems
Audit Management
Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
Event Logs
A chronological record of actions or occurrences within a network, software, or process
Risk Analysis
Analyze potential risks across the organization
Workflow Management
Create, design and manage workflows for repetitive tasks
Risk Assessment
Initiate collection and analysis of known risks
Incident Reporting
Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site
Self Service Portal
Online portal through which end users can access the system, manage tasks, or obtain information
Customizable Reports
Alter the layout and content of reports
Ticket Management
Track, manage, or resolve user requests and IT incidents/issues
Service Level Agreement (SLA) Management
Set and monitor service level agreements to ensure timely response and resolution
Reminders
Timed notification for any upcoming task, deadline, appointment, or activity
On Call Scheduling
Track and organize on-call shifts
Investigation Management
Oversee people and resources to carry out an investigation
Maintenance Scheduling
Schedule predetermined or ad hoc maintenance services and labor requests
Status Tracking
Track the status over time for a request, process, asset, or transaction
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