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OnPage
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At a Glance
Market Segments
Small-Business (51.9% of reviews)
Mid-Market (43.2% of reviews)
Entry-Level Pricing
Free 10 seat
Free Trial 5 Users Per Month
OnPage
Star Rating
(295)4.3 out of 5
Market Segments
Small-Business (51.9% of reviews)
Entry-Level Pricing
Free 10 seat
Free Trial is available
Browse all 4 pricing plansPagerDuty
Star Rating
(912)4.5 out of 5
Market Segments
Mid-Market (43.2% of reviews)
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that PagerDuty excels in "Workload Processing" with a score of 9.8, indicating its strong capability in managing incident response efficiently, while OnPage, although effective, does not provide the same level of automation in this area.
- Reviewers mention that PagerDuty's "Ticket Accuracy" is rated at 9.2, showcasing its reliability in incident management, whereas OnPage's score of 8.6 suggests it may have some inconsistencies in ticket handling.
- G2 users highlight that PagerDuty's "Automated Scheduling" feature is highly praised for its effectiveness, making it easier for teams to manage their on-call schedules, while OnPage lacks a comparable feature, which may hinder operational efficiency.
- Users on G2 note that PagerDuty's "API / Integrations" score of 9.6 reflects its robust integration capabilities with various tools, enhancing workflow automation, whereas OnPage's integration options are more limited, scoring lower in this aspect.
- Reviewers say that PagerDuty's "Proactive Workflow" feature, rated at 9.7, allows teams to identify and address issues before they escalate, a feature that OnPage does not match, leading to potential delays in incident resolution.
- Users report that OnPage shines in "Quality of Support" with a score of 9.0, which is slightly higher than PagerDuty's 8.9, indicating that OnPage may offer more responsive customer service, particularly for small businesses.
Pricing
Entry-Level Pricing
OnPage
Free Trial
Free
10 seat
This edition provides complete access to OnPage's premium features for a limited time.
- Full access to Gold Enterprise for a limited period
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
OnPage
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
9.0
225
9.1
785
Ease of Use
8.7
230
8.6
792
Ease of Setup
8.6
123
8.3
418
Ease of Admin
8.3
76
8.5
407
Quality of Support
8.9
186
8.9
596
Has the product been a good partner in doing business?
9.1
75
8.9
345
Product Direction (% positive)
8.0
217
8.4
782
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
6.8
31
Not enough data
6.6
29
Not enough data
6.6
31
Not enough data
Communication
8.4
31
Not enough data
8.2
29
Not enough data
8.3
30
Not enough data
8.0
29
Not enough data
7.1
29
Not enough data
8.4
29
Not enough data
Patient Management
7.5
27
Not enough data
Feature Not Available
Not enough data
7.1
27
Not enough data
Operations
7.6
28
Not enough data
7.6
27
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.5
27
Not enough data
7.5
29
Not enough data
8.6
29
Not enough data
Platform
8.9
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Operations
5.6
6
Not enough data
5.6
6
Not enough data
6.4
6
Not enough data
5.0
6
Not enough data
Administrative
6.0
5
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.3
5
Not enough data
5.3
5
Not enough data
Monitoring
8.5
72
|
Verified
9.2
148
|
Verified
9.0
93
|
Verified
9.5
164
|
Verified
8.6
70
|
Verified
9.2
156
|
Verified
5.3
5
7.6
14
Management Tools
8.3
67
|
Verified
9.2
152
|
Verified
8.6
69
|
Verified
9.1
181
8.1
57
|
Verified
9.0
170
|
Verified
Generative AI
7.5
23
8.1
41
7.7
22
8.1
41
Agentic AI - Incident Management
5.3
5
7.9
8
5.7
5
7.7
8
5.7
5
8.3
8
5.3
5
8.1
8
5.3
5
8.3
8
5.7
5
8.5
8
5.7
5
8.1
8
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.9
24
8.5
27
Agentic AI - IT Alerting
Not enough data
7.8
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
8.3
6
Automation Support - Runbook Automation
Not enough data
8.8
7
Not enough data
8.3
7
Not enough data
7.6
7
Not enough data
8.3
6
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.6
6
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OnPage and PagerDuty are categorized as IT Alerting and Incident Management
Unique Categories
OnPage is categorized as Medical Staff Scheduling, HIPAA Compliant Messaging, and Clinical Communication and Collaboration
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
OnPage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
24.1%
Information Technology and Services
22.4%
Medical Practice
9.4%
Health, Wellness and Fitness
3.5%
Computer & Network Security
3.5%
Other
37.1%
Information Technology and Services
22.7%
Computer Software
21.5%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.0%
Alternatives
Discussions
What is OnPage used for?
1 Comment
Official Response from OnPage
OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate...Read more
Who uses OnPage?
1 Comment
Official Response from OnPage
OnPage is used by several teams, including healthcare teams (physicians, nurses, etc), IT and Managed IT teams, tech teams (devops, SRE, SecOps etc), Field...Read more
OnPage has no more discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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