Link copied to clipboard

# OnPage vs PagerDuty Comparison - What are their main differences?

Share
[
Export
](/compare/onpage/pagerduty/export.csv)

OnPagePagerDuty[+ Add Product](#)

Pricing

**OnPage**
Free Trial

**$13.99** per\_user Per Month · Basic

**PagerDuty**
Free Trial

**$10.00** per\_feature Per Month · Basic

**Pricing Insights**
from reviews

Perceived Cost

**OnPage**
$$$$$

**PagerDuty**
$$$$$

Average Discount

**OnPage**
6%

**PagerDuty**
9%3% more

Uncover valuable pricing insights from real user feedback to improve your shopping experience.
See it for free

Time to Implement

**OnPage** 6 months
Based on 100 responses

**PagerDuty** 6 months
Based on 100 responses

Return on Investment

**OnPage** 6 months
Based on 100 responses

**PagerDuty** 6 months
Based on 100 responses

 ![OnPage](https://images.g2crowd.com/uploads/product/hd_favicon/7219fd69abadac3dbac50a7cdcf9ba4a/onpage.svg "OnPage")

 ![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")

G2 offers free advice on this comparison.

Chat with an expert

How would you like to receive Software Advice?

 ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg)

FormAnswer questions at your own pace, no call required.

 ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg)

AI AgentChat live and get a recommendation in minutes.

 ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg)

Phone CallTalk it through live with a software advisor.

**Pros & Cons**
from reviews

**OnPage**
[
Ease of Use (22)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1037769&qs=pros-and-cons#reviews)[
Notifications (11)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1037995&qs=pros-and-cons#reviews)[
Notification Issues (10)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1038427&qs=pros-and-cons#reviews)[
Sound Issues (6)
](https://www.g2.com/products/onpage/reviews?filters%5Bsentiment_snippet%5D=1038631&qs=pros-and-cons#reviews)

**PagerDuty**
[
Alert Notifications (21)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669004&qs=pros-and-cons#reviews)[
Alerting System (19)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1669302&qs=pros-and-cons#reviews)[
Alert Issues (12)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1666799&qs=pros-and-cons#reviews)[
Expensive (8)
](https://www.g2.com/products/pagerduty/reviews?filters%5Bsentiment_snippet%5D=1668679&qs=pros-and-cons#reviews)

Integrations

**OnPage**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

Amion

](https://www.g2.com/products/amion/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e7529e5e0a51dfa722d00aa6435bf11f/connectwise-rmm.png "Product Avatar Image")

ConnectWise RMM

](https://www.g2.com/products/connectwise-rmm/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_393746d0cdc8904473bde59b5858158e/datadog.png "Product Avatar Image")

Datadog

](https://www.g2.com/products/datadog/reviews)[
View all
](https://www.g2.com/products/onpage/integrations)

**PagerDuty**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-cloudwatch.jpg "Product Avatar Image")

Amazon CloudWatch

](https://www.g2.com/products/amazon-cloudwatch/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cacdec8b8edeace9b3c89e0c2cded695/amazon-ec2.jpg "Product Avatar Image")

Amazon EC2

](https://www.g2.com/products/amazon-ec2/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_19e82af715cd25220ff78b5c779730cf/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir.jpg "Product Avatar Image")

Amazon ECS-Optimized Amazon...

](https://www.g2.com/products/amazon-ecs-optimized-amazon-linux-2-ami-arm-with-support-by-bansir/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_504423766e296a0eeef13491cb738385/amazon-eventbridge.png "Product Avatar Image")

Amazon EventBridge

](https://www.g2.com/products/amazon-eventbridge/reviews)[
View all
](https://www.g2.com/products/pagerduty/integrations)

Screenshots

**OnPage**
 ![OnPage screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/82629/G2-screenshot-Phone-app.png)

**PagerDuty**
 ![PagerDuty screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/152472/Screen-Shot-2020-10-26-at-9.12.07-AM.png)

**Ratings**
from reviews

Meets Requirements

**OnPage**

**9.0** /10

Based on 240 responses

**PagerDuty**

**9.1** /10

Based on 828 responses

Ease of Use

**OnPage**

**8.6** /10

Based on 245 responses

**PagerDuty**

**8.6** /10

Based on 836 responses

Ease of Setup

**OnPage**

**8.5** /10

Based on 137 responses

**PagerDuty**

**8.2** /10

Based on 462 responses

Ease of Admin

**OnPage**

**8.3** /10

Based on 82 responses

**PagerDuty**

**8.5** /10

Based on 422 responses

Quality of Support

**OnPage**

**8.9** /10

Based on 197 responses

**PagerDuty**

**8.8** /10

Based on 635 responses

Has the product been a good partner in doing business?

**OnPage**

**9.0** /10

Based on 81 responses

**PagerDuty**

**8.9** /10

Based on 358 responses

Product Direction (% positive)

**OnPage**

**8.0** /10

Based on 231 responses

**PagerDuty**

**8.4** /10

Based on 818 responses

**Features**
ratings from reviews

Incident Management

**7.2** /10

Based on 118 responses

**8.8** /10

Based on 249 responses

IT Alerting

**7.8** /10

Based on 26 responses

**8.3** /10

Based on 35 responses

Workload Automation

Not enough data

**9.6** /10

Based on 56 responses

Uncover more feature rated insights from real users to improve your shopping experience.

See it for free

Clinical Communication and Collaboration

**7.6** /10

Based on 33 responses

Not enough data

HIPAA Compliant Messaging

**9.2** /10

Based on 11 responses

Not enough data

Medical Staff Scheduling

**5.3** /10

Based on 7 responses

Not enough data

AIOps Platforms

Not enough data

**9.5** /10

Based on 59 responses

ServiceNow Store Apps

Not enough data

**9.6** /10

Based on 48 responses

Runbook Automation

Not enough data

**8.3** /10

Based on 10 responses

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
53.2%

Mid-Market(51-1000 emp.)
29.4%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
53.2%

Mid-Market(51-1000 emp.)
29.4%

Enterprise(\> 1000 emp.)
17.4%

Small-Business(50 or fewer emp.)
19.6%

Mid-Market(51-1000 emp.)
43.1%

Enterprise(\> 1000 emp.)
37.3%

Small-Business(50 or fewer emp.)
19.6%

Mid-Market(51-1000 emp.)
43.1%

Enterprise(\> 1000 emp.)
37.3%

**Reviewers' Industry**

[![OnPage](https://images.g2crowd.com/uploads/product/hd_favicon/7219fd69abadac3dbac50a7cdcf9ba4a/onpage.svg "OnPage")](https://www.g2.com/products/onpage/reviews)
OnPage

Hospital & Health Care
24.9%

Information Technology and Services
21.9%

Medical Practice
9.0%

Computer & Network Security
3.7%

Health, Wellness and Fitness
3.3%

Other
37.2%

[![PagerDuty](https://images.g2crowd.com/uploads/product/hd_favicon/d1d426a36640ab716bab27171994b964/pagerduty.svg "PagerDuty")](https://www.g2.com/products/pagerduty/reviews)
PagerDuty

Information Technology and Services
22.8%

Computer Software
21.3%

Financial Services
5.7%

Internet
5.1%

Retail
3.5%

Other
41.5%

Alternatives

**OnPage Alternatives**

 ![xMatters](https://images.g2crowd.com/uploads/product/hd_favicon/103f1ffdbe158913c7f6599b09784512/xmatters.svg "xMatters")

[
xMatters
](/products/xmatters/reviews)

 ![Freshservice](https://images.g2crowd.com/uploads/product/hd_favicon/507247d74cdb616544c2f320120749b7/freshservice.svg "Freshservice")

[
Freshservice
](/products/freshservice/reviews)

 ![Jira Service Management](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_9506dca4f09306207fda64e09c5b171a/jira-service-management.png "Jira Service Management")

[
Jira Service Management
](/products/jira-service-management/reviews)

 ![Rocket.Chat](https://images.g2crowd.com/uploads/product/hd_favicon/53040764d390ae2c9fb8f8bde33f1bf1/rocket-chat.svg "Rocket.Chat")

[
Rocket.Chat
](/products/rocket-chat/reviews)

**PagerDuty Alternatives**

 ![Better Stack](https://images.g2crowd.com/uploads/product/hd_favicon/7f9686ffb53943dec7d85971f2a1c373/better-stack.svg "Better Stack")

[
Better Stack
](/products/better-stack/reviews)

 ![Dynatrace](https://images.g2crowd.com/uploads/product/hd_favicon/1512659484/dynatrace.svg "Dynatrace")

[
Dynatrace
](/products/dynatrace/reviews)

 ![SolarWinds IT Incident Response (Squadcast)](https://images.g2crowd.com/uploads/product/hd_favicon/af917f02e5d5dda08cf58d16d36f6a8d/solarwinds-it-incident-response-squadcast.svg "SolarWinds IT Incident Response (Squadcast)")

[
SolarWinds IT Incident...
](/products/solarwinds-it-incident-response-squadcast/reviews)

 ![incident.io](https://images.g2crowd.com/uploads/product/hd_favicon/d53f02e23521ae1a3827b3b671dfcc7c/incident-io.svg "incident.io")

[
incident.io
](/products/incident-io/reviews)

## OnPage vs PagerDuty FAQs

Generated using AI

Last updated: August 15, 2026

### What is the difference between PagerDuty vs OnPage?

PagerDuty stands out for its higher G2 rating, larger review volume, and mid-market focus, while OnPage is rated slightly lower and is most popular with small businesses.

| [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | [OnPage](https://www.g2.com/products/onpage/reviews) |
| --- | --- |
| 4.5/5 (972 reviews) | 4.3/5 (313 reviews) |
| Mid-Market | Small-Business |
| 8.2 | 8.5 |
| 8.9 | 8.9 |
| Reliable alerting and robust integrations | Ease of use and persistent notifications |

### How do the pricing models of PagerDuty and OnPage compare?

OnPage is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to PagerDuty.

- **PagerDuty:** Reviewers frequently cite concerns about high and sometimes confusing pricing, especially for small teams and as advanced features are added.
- **OnPage:** Reviewers describe OnPage as reasonably priced and easy to manage, with positive sentiment around billing simplicity and value for small businesses.

### What are the best alternatives to PagerDuty and OnPage?

The top three alternatives to PagerDuty and OnPage are Dynatrace, SolarWinds IT Incident Response, and xMatters.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [PagerDuty](https://www.g2.com/products/pagerduty/reviews) | 4.5/5 (972 reviews) | Mid-Market | Pricing can be high for small teams; advanced features increase cost | Reliable alerting and robust integrations |
| [OnPage](https://www.g2.com/products/onpage/reviews) | 4.3/5 (313 reviews) | Small-Business | Described as reasonably priced and easy to manage | Ease of use and persistent notifications |
| [Dynatrace](https://www.g2.com/products/dynatrace/reviews) | 4.5/5 (1366 reviews) | Enterprise | — | — |
| [SolarWinds IT Incident Response](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) | 4.4/5 (310 reviews) | Mid-Market | — | — |
| [xMatters](https://www.g2.com/products/xmatters/reviews) | 4.5/5 (786 reviews) | Enterprise | — | — |

### Which Incident Management features should I prioritize when comparing PagerDuty and OnPage?

Buyers should prioritize alerting and notifications, ease of setup, integrations, on-call scheduling, and reliability when comparing PagerDuty and OnPage.

- **Alerting and Notifications:** OnPage has 11 all-time mentions for Notifications and 5 for Alerting System; PagerDuty reviewers consistently highlight reliable alerting and escalation.
- **Ease of Setup:** OnPage scores 8.5, PagerDuty 8.2 on Ease of Setup; OnPage has 7 all-time mentions for Easy Setup.
- **Integrations:** PagerDuty is cited in 88 reviews for Slack, 25 for Jira, and 15 for Datadog; OnPage is mentioned for EventSentry integration.
- **On-Call Scheduling:** OnPage has 5 all-time mentions for On-Call Services; PagerDuty reviewers frequently cite on-call scheduling and escalation as strengths.
- **Reliability:** OnPage has 7 all-time mentions for Reliability; PagerDuty is repeatedly described as reliable in recent reviews.

### What are the pros and cons of PagerDuty vs OnPage?

PagerDuty's headline strength is robust integrations and reliable alerting, while OnPage is most praised for ease of use and persistent notifications.

- **PagerDuty strengths:** Reliable alerting, robust integrations (88 Slack, 25 Jira, 15 Datadog mentions), flexible escalation, and strong on-call scheduling.
- **PagerDuty trade-offs:** Reviewers cite high pricing, complex setup for advanced features, and a learning curve for new users.
- **OnPage strengths:** Ease of use (22 all-time mentions), persistent notifications (11 mentions), easy setup (7 mentions), and reliability (7 mentions).
- **OnPage trade-offs:** Notification and sound issues (10 and 6 mentions), limited integrations, and requests for more customization in alert tones and UI.

### Is PagerDuty or OnPage better for small businesses?

OnPage is the better fit for small businesses, as it is most popular in the small-business segment and praised for ease of use and value.

- **PagerDuty:** Largest segment is Mid-Market; reviewers note high pricing and complexity as challenges for small teams.
- **OnPage:** Largest segment is Small-Business; reviewers highlight ease of use, straightforward setup, and reasonable pricing for small organizations.

### Which Incident Management platform has better integrations?

PagerDuty is favored for integrations, with reviewers citing a broader range of supported tools and higher mention counts.

- **PagerDuty:** 88 reviews mention Slack integration, 25 mention Jira, and 15 mention Datadog, reflecting strong integration capabilities.
- **OnPage:** EventSentry integration is cited in recent reviews, but with fewer mentions and requests for more native integrations.

### How do PagerDuty and OnPage compare on customer support?

PagerDuty and OnPage are rated equally on Quality of Support, both scoring 8.9, indicating parity in reviewer satisfaction.

- **PagerDuty:** Reviewers describe support as responsive and helpful, with several citing priority support and effective onboarding assistance.
- **OnPage:** Reviewers highlight quick responses to queries, professional assistance, and positive experiences with customer service.

### Which is easier to implement, PagerDuty or OnPage?

OnPage scores higher on Ease of Setup (8.5 vs. PagerDuty's 8.2), indicating it is easier to implement.

- **PagerDuty:** Reviewers note that setup can be complex for advanced features and larger teams, but many find the initial setup straightforward for basic use cases.
- **OnPage:** Reviewers consistently praise its easy and quick setup, with 7 all-time mentions for Easy Setup and positive sentiment around intuitive onboarding.

### Which product has better Notifications?

OnPage is more frequently cited for Notifications, with 11 all-time mentions, while PagerDuty is consistently praised for reliable alerting and escalation.

- **PagerDuty:** Reviewers highlight reliable notifications and escalation, with strong sentiment around timely and persistent alerts.
- **OnPage:** 11 all-time mentions for Notifications, with reviewers emphasizing persistent, hard-to-miss alerts and the ability to override phone silence settings.