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Compare OnPage and PagerDuty 
Featured Products
At a Glance
Market Segments
Small-Business (52.8% of reviews)
Mid-Market (43.3% of reviews)
Entry-Level Pricing
Free 10 seat
Free Trial 5 Users Per Month
OnPage
Star Rating
(316)4.3 out of 5
Market Segments
Small-Business (52.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10 seat
Free Trial is available
Browse all 4 pricing plansPagerDuty
Star Rating
(916)4.5 out of 5
Market Segments
Mid-Market (43.3% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial 5 Users Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that PagerDuty excels in its on-call scheduling capabilities, with users praising its robust scheduling engine that can handle complex rotations and last-minute overrides seamlessly. In contrast, while OnPage offers a straightforward interface, it lacks the advanced scheduling features that many users find essential for effective incident management.
- Users say that PagerDuty's mobile app is a standout feature, allowing critical alerts to reach the right people at the right time. This capability is particularly appreciated by teams managing incidents across different time zones. OnPage, while convenient for not requiring an extra device, does not provide the same level of alert management and responsiveness.
- Reviewers mention that PagerDuty's integration with various tools like AWS, Datadog, and New Relic enhances its functionality, making it easier to monitor applications across different platforms. OnPage, however, is noted for its simplicity, which may appeal to smaller businesses but lacks the depth of integration that larger teams might require.
- According to verified reviews, both products receive high marks for support quality, but PagerDuty's extensive user base and recent activity suggest a more dynamic support environment. Users appreciate the timely responses and resources available for PagerDuty, while OnPage users find the support satisfactory but less comprehensive.
- G2 reviewers highlight that PagerDuty's focus on incident response and alerting leads to quicker resolution times, with features like escalation policies that help reduce downtime. OnPage, while effective for basic alerting, does not provide the same level of proactive incident management that many users find crucial.
- Users report that PagerDuty's overall user experience is enhanced by its intuitive setup process, which is particularly beneficial for larger teams needing to implement complex workflows. OnPage, while easy to use, may not offer the same level of customization and scalability that growing organizations require.
Pricing
Entry-Level Pricing
OnPage
Free Trial
Free
10 seat
This edition provides complete access to OnPage's premium features for a limited time.
- Full access to Gold Enterprise for a limited period
PagerDuty
Free
Free Trial
5 Users Per Month
Start with on-call and incident response for small teams.
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy
Free Trial
OnPage
Free Trial is available
PagerDuty
Free Trial is available
Ratings
Meets Requirements
9.0
234
9.1
789
Ease of Use
8.7
239
8.6
796
Ease of Setup
8.6
132
8.3
422
Ease of Admin
8.3
82
8.5
409
Quality of Support
8.9
195
8.9
600
Has the product been a good partner in doing business?
9.0
81
8.9
347
Product Direction (% positive)
8.0
225
8.4
786
Features by Category
Automation
Not enough data
9.7
49
Not enough data
9.6
49
Not enough data
9.5
47
Administration
Not enough data
9.8
49
Not enough data
9.6
49
Not enough data
9.7
49
Not enough data
9.6
48
Not enough data
9.6
47
Not enough data
9.8
47
Functionality
Not enough data
9.6
48
Not enough data
9.6
48
Not enough data
9.6
47
Agentic AI - Workload Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
6.8
31
Not enough data
6.6
29
Not enough data
6.6
31
Not enough data
Communication
8.4
32
Not enough data
8.2
29
Not enough data
8.4
31
Not enough data
8.1
30
Not enough data
7.1
29
Not enough data
8.4
29
Not enough data
Patient Management
7.5
27
Not enough data
Feature Not Available
Not enough data
7.1
27
Not enough data
Operations
7.6
28
Not enough data
7.6
27
Not enough data
7.3
28
Not enough data
7.5
29
Not enough data
7.5
27
Not enough data
7.5
29
Not enough data
8.6
30
Not enough data
Platform
8.9
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
9.1
11
Not enough data
Operations
5.6
6
Not enough data
5.6
6
Not enough data
6.4
6
Not enough data
5.0
6
Not enough data
Administrative
6.0
5
Not enough data
4.4
6
Not enough data
4.2
6
Not enough data
4.3
5
Not enough data
6.1
6
Not enough data
Monitoring
8.5
73
|
Verified
9.2
151
|
Verified
8.9
100
|
Verified
9.5
168
|
Verified
8.5
71
|
Verified
9.2
157
|
Verified
6.1
6
7.8
15
Management Tools
8.2
68
|
Verified
9.2
155
|
Verified
8.5
71
|
Verified
9.1
183
8.0
58
|
Verified
9.0
173
|
Verified
Generative AI
7.6
24
8.0
42
7.6
24
8.1
42
Agentic AI - Incident Management
5.8
6
7.6
9
6.4
6
7.8
9
6.5
8
8.3
9
6.4
6
8.3
9
5.8
6
8.5
9
6.1
6
8.7
9
6.4
6
8.3
9
Functionality
Not enough data
9.7
34
Not enough data
9.5
34
Not enough data
9.7
35
Issue Resolution
Not enough data
9.6
35
Not enough data
9.6
34
Not enough data
9.8
35
Management
Not enough data
9.6
36
Not enough data
9.7
36
Not enough data
9.6
36
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AIOps Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
ServiceNow Apps
Not enough data
9.6
41
Not enough data
9.6
41
Agentic AI - ServiceNow Store Apps
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
7.8
25
8.5
28
Agentic AI - IT Alerting
Not enough data
7.9
7
Not enough data
7.4
7
Not enough data
8.8
7
Not enough data
7.6
7
Not enough data
7.6
7
Not enough data
8.1
7
Not enough data
8.1
7
Automation Support - Runbook Automation
Not enough data
9.0
8
Not enough data
8.3
7
Not enough data
7.3
8
Not enough data
8.6
7
Error Management - Runbook Automation
Not enough data
8.6
6
Not enough data
7.6
7
Not enough data
7.9
7
Customization - Runbook Automation
Not enough data
7.5
6
Not enough data
8.1
6
Not enough data
8.9
6
Compliance and Reporting - Runbook Automation
Not enough data
8.6
6
Not enough data
8.1
7
Not enough data
8.1
7
Performance - Runbook Automation
Not enough data
8.3
7
Not enough data
8.8
7
Not enough data
8.3
6
Agentic AI - Runbook Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
OnPage and PagerDuty are categorized as IT Alerting and Incident Management
Unique Categories
OnPage is categorized as Medical Staff Scheduling, HIPAA Compliant Messaging, and Clinical Communication and Collaboration
PagerDuty is categorized as AIOps Platforms, ServiceNow Store Apps, Workload Automation, and Runbook Automation
Reviews
Reviewers' Company Size
OnPage
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
PagerDuty
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Hospital & Health Care
25.1%
Information Technology and Services
22.4%
Medical Practice
9.2%
Health, Wellness and Fitness
3.4%
Computer & Network Security
3.4%
Other
36.6%
Information Technology and Services
22.6%
Computer Software
21.4%
Financial Services
5.6%
Internet
5.4%
Retail
3.7%
Other
41.3%
Alternatives
Discussions
What is OnPage used for?
1 Comment
Official Response from OnPage
OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate...Read more
Who uses OnPage?
1 Comment
Official Response from OnPage
OnPage is used by several teams, including healthcare teams (physicians, nurses, etc), IT and Managed IT teams, tech teams (devops, SRE, SecOps etc), Field...Read more
OnPage has no more discussions with answers
What is PagerDuty used for?
2 Comments
AR
As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT...Read more
How can we do better?
1 Comment
CC
Hi Subhash,
I've passed your question over to our Client Services team. They should be reaching to you via email shortly.
Read more
How much does PagerDuty cost?
1 Comment
GO
This really depends on what you need from Pagerduty and how many users need those features.Read more
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