# OnPage vs PagerDuty Comparison
---
## AI Generated Summary
- **G2 reviewers report** that PagerDuty excels in centralizing alerts and incident response, making it easier for teams to stay coordinated during critical issues. Users appreciate the seamless integration with the PagerDuty API and the intuitive mobile app interface, which enhances overall usability.
- **Users say** that OnPage stands out for its timeliness of notifications, which is crucial for effective communication, especially in healthcare settings. Reviewers highlight the ease of setup and the direct, succinct messaging that helps streamline call triage, making it a reliable choice for urgent communication.
- **According to verified reviews** , PagerDuty&#39;s automation in incident management significantly reduces downtime for applications. Users commend its ability to alert teams through multiple channels, such as phone calls, SMS, and emails, which helps filter out noise and ensures that critical alerts are not missed.
- **Reviewers mention** that while both products offer good support, PagerDuty&#39;s overall quality of support is highly rated, with users noting the effectiveness of their assistance during incidents. In contrast, OnPage also receives positive feedback for its support but is often seen as more tailored to smaller businesses.
- **Users highlight** that PagerDuty&#39;s advanced features, such as AI monitoring and ticket assignment, provide a more robust solution for larger teams needing complex incident management. This is contrasted by OnPage, which, while effective, may lack some of the advanced functionalities that larger organizations might require.
- **G2 reviewers indicate** that both products have similar ease of use ratings, but PagerDuty&#39;s higher overall satisfaction score suggests a more favorable user experience. Users appreciate the streamlined workflows in PagerDuty, while OnPage is recognized for its straightforward setup and integration with other platforms.



| | OnPage | PagerDuty | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 313 | 954 | 
| **Largest Market Segment** | Small-Business (53.0% of reviews) | Mid-Market (43.4% of reviews) | 
| **Entry Level Price** | Free 10 seat | Free Trial 5 Users Per Month | 

---
## Top Pros & Cons

### OnPage

Pros:
- Ease of Use (22 reviews)
- Notifications (11 reviews)

Cons:
- Notification Issues (10 reviews)
- Sound Issues (6 reviews)

### PagerDuty

Pros:
- Alert Notifications (21 reviews)
- Alerting System (19 reviews)

Cons:
- Alert Issues (12 reviews)
- Expensive (8 reviews)

---
## Ratings Comparison
| Rating | OnPage | PagerDuty | 
|---|---|---|
  | **Meets Requirements** | 9.0 (236 reviews) | 9.1 (813 reviews) | 
  | **Ease of Use** | 8.6 (241 reviews) | 8.6 (821 reviews) | 
  | **Ease of Setup** | 8.5 (133 reviews) | 8.2 (447 reviews) | 
  | **Ease of Admin** | 8.3 (81 reviews) | 8.5 (413 reviews) | 
  | **Quality of Support** | 8.9 (195 reviews) | 8.9 (621 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (80 reviews) | 8.9 (350 reviews) | 
  | **Product Direction (% positive)** | 8.0 (228 reviews) | 8.4 (806 reviews) | 

---
## Pricing

### OnPage

#### Entry-Level Pricing

Plan: Free Trial

Price: Free 10 seat

Description: This edition provides complete access to OnPage&#39;s premium features for a limited time.

Key Features:
- Full access to Gold Enterprise for a limited period

[Browse all 4 editions](https://www.g2.com/products/onpage/pricing)

#### Free Trial

Yes

### PagerDuty

#### Entry-Level Pricing

Plan: Free

Price: Free Trial 5 Users Per Month

Description: Start with on-call and incident response for small teams.

Key Features:
- 100/month international phone/SMS notifications included
- 1 On-call Schedule
- 1 Escalation Policy

[Browse all 4 editions](https://www.g2.com/products/pagerduty/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | N/A | N/A |
| **PagerDuty** | 9.2/10 | 55 |

#### Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Workload Processing** | Not enough data | Feature Not Available | 
| **Scalability** | Not enough data | 9.5 (50 reviews) | 
| **Intelligent Automation** | Not enough data | 9.5 (49 reviews) | 

#### Administration

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Administration Console** | Not enough data | 9.7 (50 reviews) | 
| **Workflow Management** | Not enough data | 9.6 (50 reviews) | 
| **IT Issue Identification** | Not enough data | 9.7 (50 reviews) | 
| **Proactive Workflow** | Not enough data | 9.6 (49 reviews) | 
| **Error Alerts** | Not enough data | 9.5 (48 reviews) | 
| **Service Management** | Not enough data | 9.8 (48 reviews) | 

#### Functionality

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Job Scheduling** | Not enough data | 9.6 (49 reviews) | 
| **API / Integrations** | Not enough data | 9.6 (49 reviews) | 
| **Integrations** | Not enough data | 9.6 (49 reviews) | 

#### Agentic AI - Workload Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.0 (5 reviews) | 
| **Multi-step Planning** | Not enough data | 8.7 (5 reviews) | 
| **Cross-system Integration** | Not enough data | 8.0 (5 reviews) | 
| **Adaptive Learning** | Not enough data | 8.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 8.3 (5 reviews) | 
| **Proactive Assistance** | Not enough data | 9.0 (5 reviews) | 
| **Decision Making** | Not enough data | 9.0 (5 reviews) | 

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | 7.6/10 | 32 |
| **PagerDuty** | N/A | N/A |

#### Collaboration

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Modules** | 6.8 (31 reviews) | Not enough data | 
| **Scheduling** | 6.6 (29 reviews) | Not enough data | 
| **Reporting** | 6.6 (31 reviews) | Not enough data | 

#### Communication

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Security** | 8.4 (32 reviews) | Not enough data | 
| **Health Care Messages** | 8.2 (29 reviews) | Not enough data | 
| **Alarms** | 8.4 (31 reviews) | Not enough data | 
| **Messaging** | 8.1 (30 reviews) | Not enough data | 
| **Telephone** | 7.1 (29 reviews) | Not enough data | 
| **Notifications** | 8.4 (29 reviews) | Not enough data | 

#### Patient Management

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Staff Scheduling** | 7.5 (27 reviews) | Not enough data | 
| **Patient Retention** | Feature Not Available | Not enough data | 
| **CDI (Clinical Document Improvement)** | 7.1 (27 reviews) | Not enough data | 

#### Operations

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Correspondance Variety** | 7.6 (28 reviews) | Not enough data | 
| **Data Sharing** | 7.6 (27 reviews) | Not enough data | 
| **Cross Platform Support** | 7.3 (28 reviews) | Not enough data | 
| **Routing** | 7.5 (29 reviews) | Not enough data | 
| **Health Care IT Integration** | 7.5 (27 reviews) | Not enough data | 
| **Analytics and Reporting** | 7.5 (29 reviews) | Not enough data | 
| **Messaging Security** | 8.6 (30 reviews) | Not enough data | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | 9.2/10 | 11 |
| **PagerDuty** | N/A | N/A |

#### Platform

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 8.9 (11 reviews) | Not enough data | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 
| **Compliant Emailing - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 
| **Clinical Communication - HIPAA Compliance** | 9.1 (11 reviews) | Not enough data | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 
| **Message Lifespan - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 9.1 (11 reviews) | Not enough data | 

### Medical Staff Scheduling

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | 5.3/10 | 7 |
| **PagerDuty** | N/A | N/A |

#### Operations

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Automated Scheduling** | 5.6 (6 reviews) | Not enough data | 
| **Absence Management** | 5.6 (6 reviews) | Not enough data | 
| **Mobile Access** | 6.4 (6 reviews) | Not enough data | 
| **Resource Management** | 5.0 (6 reviews) | Not enough data | 

#### Administrative

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Employee Work Status** | 6.0 (5 reviews) | Not enough data | 
| **Days-Off Approval** | 4.4 (6 reviews) | Not enough data | 
| **Time Tracking** | 4.2 (6 reviews) | Not enough data | 
| **Staffing Data** | 4.3 (5 reviews) | Not enough data | 
| **Mass Notifications** | 6.1 (6 reviews) | Not enough data | 

### Incident Management

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | 7.2/10 | 116 |
| **PagerDuty** | 8.6/10 | 238 |

#### Monitoring

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Constant Monitoring** | 8.5 (73 reviews) ✓ Verified | 9.2 (152 reviews) | 
| **Timely Alerts** | 8.9 (102 reviews) ✓ Verified | 9.5 (181 reviews) ✓ Verified | 
| **TIcket Accuracy** | 8.5 (71 reviews) ✓ Verified | 9.2 (162 reviews) ✓ Verified | 
| **AI Monitoring** | 6.1 (6 reviews) | 8.1 (18 reviews) | 

#### Management Tools

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Ticket Assignment** | 8.2 (68 reviews) ✓ Verified | 9.2 (164 reviews) ✓ Verified | 
| **Standardization** | 8.5 (71 reviews) ✓ Verified | 9.1 (188 reviews) | 
| **Lifecycle Visualization** | 8.0 (58 reviews) ✓ Verified | 9.0 (177 reviews) ✓ Verified | 

#### Generative AI

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **AI Text Generation** | 7.6 (24 reviews) | 8.1 (43 reviews) | 
| **AI Text Summarization** | 7.6 (24 reviews) | 8.2 (44 reviews) | 

#### Agentic AI - Incident Management

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | 5.8 (6 reviews) | 7.6 (11 reviews) | 
| **Multi-step Planning** | 6.4 (6 reviews) | 7.8 (10 reviews) | 
| **Cross-system Integration** | 6.8 (10 reviews) | 8.7 (14 reviews) | 
| **Adaptive Learning** | 6.4 (6 reviews) | 8.5 (10 reviews) | 
| **Natural Language Interaction** | 5.8 (6 reviews) | 8.7 (10 reviews) | 
| **Proactive Assistance** | 6.1 (6 reviews) | 8.8 (10 reviews) | 
| **Decision Making** | 6.4 (6 reviews) | 8.5 (10 reviews) | 

### AIOps Platforms

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | N/A | N/A |
| **PagerDuty** | 9.5/10 | 51 |

#### Functionality

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Artificial Intelligence** | Not enough data | 9.6 (37 reviews) | 
| **Machine Learning** | Not enough data | 9.5 (35 reviews) | 
| **Systems Monitoring** | Not enough data | 9.7 (37 reviews) | 

#### Issue Resolution

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Root Cause Identification** | Not enough data | 9.6 (37 reviews) | 
| **Proactive Identification** | Not enough data | 9.6 (36 reviews) | 
| **Resolution Guidance** | Not enough data | 9.8 (39 reviews) | 

#### Management

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **System Integration** | Not enough data | 9.4 (44 reviews) | 
| **Alerting** | Not enough data | 9.7 (44 reviews) | 
| **Reporting** | Not enough data | 9.6 (38 reviews) | 

#### Generative AI

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **AI Text Generation** | Not enough data | 9.2 (6 reviews) | 
| **AI Text Summarization** | Not enough data | 8.9 (6 reviews) | 

#### Agentic AI - AIOps Platforms

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### ServiceNow Store Apps

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | N/A | N/A |
| **PagerDuty** | 9.6/10 | 48 |

#### ServiceNow Apps

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **ServiceNow Integration** | Not enough data | 9.6 (42 reviews) | 
| **Value** | Not enough data | 9.6 (41 reviews) | 

#### Agentic AI - ServiceNow Store Apps

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### IT Alerting

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | 7.8/10 | 26 |
| **PagerDuty** | 8.3/10 | 33 |

#### Generative AI

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **AI Text Generation** | 7.8 (25 reviews) | 8.4 (30 reviews) | 

#### Agentic AI - IT Alerting

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 8.5 (10 reviews) | 
| **Multi-step Planning** | Not enough data | 8.0 (9 reviews) | 
| **Cross-system Integration** | Not enough data | 9.0 (10 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (9 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.8 (9 reviews) | 
| **Proactive Assistance** | Not enough data | 8.5 (9 reviews) | 
| **Decision Making** | Not enough data | 8.3 (9 reviews) | 

### Runbook Automation

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | N/A | N/A |
| **PagerDuty** | 8.4/10 | 10 |

#### Automation Support - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Common Tool Integration** | Not enough data | 9.0 (10 reviews) | 
| **Scripting Language Support** | Not enough data | 8.1 (8 reviews) | 
| **Routine Task Automation** | Not enough data | 7.4 (9 reviews) | 
| **Automated Task Notifications** | Not enough data | 8.8 (8 reviews) | 

#### Error Management - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Runbook Procedure Updates** | Not enough data | 8.8 (7 reviews) | 
| **Recovery Options** | Not enough data | 7.9 (8 reviews) | 
| **Error Management in Automation** | Not enough data | 7.9 (8 reviews) | 

#### Customization - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Runbook Customization** | Not enough data | 7.6 (7 reviews) | 
| **Workflow Customization** | Not enough data | 8.3 (8 reviews) | 
| **Incident Response Customization** | Not enough data | 9.0 (7 reviews) | 

#### Compliance and Reporting - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Security Management** | Not enough data | 8.8 (7 reviews) | 
| **Compliance Standards Adherence** | Not enough data | 8.1 (8 reviews) | 
| **Reporting and Auditing** | Not enough data | 8.3 (8 reviews) | 

#### Performance - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Self-Service for Non-IT Staff** | Not enough data | 8.5 (8 reviews) | 
| **Team Collaboration Enhancement** | Not enough data | 8.5 (8 reviews) | 
| **Load Handling Performance** | Not enough data | 8.6 (7 reviews) | 

#### Agentic AI - Runbook Automation

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### AI SRE Tools

| Product | Score | Reviews |
|---|---|---|
| **OnPage** | N/A | N/A |
| **PagerDuty** | N/A | N/A |

#### Reliability Objectives &amp; Service Operations - AI SRE Tools

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Intelligent On-Call Workflows** | Not enough data | Not enough data | 
| **Error Budget Tracking** | Not enough data | Not enough data | 
| **SLI &amp; SLO Management** | Not enough data | Not enough data | 
| **Service Health Modeling &amp; Reporting** | Not enough data | Not enough data | 

#### AI Detection &amp; Signal Quality - AI SRE Tools

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Cross-Telemetry Correlation** | Not enough data | Not enough data | 
| **Change-Aware Detection** | Not enough data | Not enough data | 
| **Adaptive Anomaly Detection** | Not enough data | Not enough data | 
| **Alert Correlation &amp; Noise Reduction** | Not enough data | Not enough data | 

#### Investigation &amp; Root Cause Analysis - AI SRE Tools

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Guided Incident Investigation** | Not enough data | Not enough data | 
| **Live Debugging in Production** | Not enough data | Not enough data | 
| **AI Root Cause Analysis** | Not enough data | Not enough data | 
| **Runtime-Verified Root Cause Analysis** | Not enough data | Not enough data | 

#### Automation &amp; Platform Controls - AI SRE Tools

| Feature | OnPage | PagerDuty | 
|---|---|---|
| **Automated Runbook &amp; Workflow Execution** | Not enough data | Not enough data | 
| **Human-in-the-Loop Remediation** | Not enough data | Not enough data | 
| **Integration, APIs &amp; Secure Access Controls** | Not enough data | Not enough data | 
| **AI-Assisted Code Fix Generation** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [IT Alerting Software](https://www.g2.com/categories/it-alerting), [Incident Management Software](https://www.g2.com/categories/incident-management)

**Unique to OnPage (3):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)

**Unique to PagerDuty (5):** [AIOps Tools](https://www.g2.com/categories/aiops-platforms), [ServiceNow Marketplace Apps](https://www.g2.com/categories/servicenow-store-apps), [Workload Automation Software](https://www.g2.com/categories/workload-automation), [Runbook Automation Software](https://www.g2.com/categories/runbook-automation), [ AI SRE Tools Software](https://www.g2.com/categories/ai-sre-tools)


---
## Reviewer Demographics

### By Company Size

| Segment | OnPage | PagerDuty | 
|---|---|---|
| **Small-Business** | 53.0% | 18.8% | 
| **Mid-Market** | 29.6% | 43.4% | 
| **Enterprise** | 17.4% | 37.9% | 

### By Industry

#### OnPage

- **Hospital &amp; Health Care:** 24.9%
- **Information Technology and Services:** 21.9%
- **Medical Practice:** 9.1%
- **Computer &amp; Network Security:** 3.7%
- **Health, Wellness and Fitness:** 3.4%
- **Telecommunications:** 3.0%
- **Civic &amp; Social Organization:** 1.7%
- **Oil &amp; Energy:** 1.7%
- **Mental Health Care:** 1.3%
- **Financial Services:** 1.3%
- **Other:** 27.9%

#### PagerDuty

- **Information Technology and Services:** 23.0%
- **Computer Software:** 21.0%
- **Financial Services:** 5.8%
- **Internet:** 5.2%
- **Retail:** 3.6%
- **Marketing and Advertising:** 3.3%
- **Telecommunications:** 2.9%
- **Computer &amp; Network Security:** 2.5%
- **Hospital &amp; Health Care:** 2.2%
- **Education Management:** 1.6%
- **Other:** 28.9%

---
## Alternatives

### Alternatives to OnPage

- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (774 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (985 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (778 reviews)
- [New Relic](https://www.g2.com/products/new-relic/reviews) — 4.4/5 stars (583 reviews)
- [Uptime.com](https://www.g2.com/products/uptime-com/reviews) — 4.6/5 stars (362 reviews)
- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)

### Alternatives to PagerDuty

- [Dynatrace](https://www.g2.com/products/dynatrace/reviews) — 4.5/5 stars (1363 reviews)
- [SolarWinds IT Incident Response (Squadcast)](https://www.g2.com/products/solarwinds-it-incident-response-squadcast/reviews) — 4.4/5 stars (310 reviews)
- [Better Stack](https://www.g2.com/products/better-stack/reviews) — 4.8/5 stars (321 reviews)
- [incident.io](https://www.g2.com/products/incident-io/reviews) — 4.8/5 stars (181 reviews)
- [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1335 reviews)
- [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (985 reviews)
- [xMatters](https://www.g2.com/products/xmatters/reviews) — 4.5/5 stars (774 reviews)
- [BigPanda](https://www.g2.com/products/bigpanda/reviews) — 4.5/5 stars (119 reviews)
- [Datadog](https://www.g2.com/products/datadog/reviews) — 4.4/5 stars (717 reviews)
- [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1865 reviews)

---
## Top Discussions

### OnPage

- Title: [Who uses OnPage?](https://www.g2.com/discussions/who-uses-onpage) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "OnPage is used by several teams, including healthcare teams (physicians, nurses, etc), IT and Managed IT teams, tech teams (devops, SRE, SecOps etc), Field..."
- Title: [What is OnPage used for?](https://www.g2.com/discussions/what-is-onpage-used-for) — 1 comment *(includes official response)*
  > **Top comment:** "OnPage is an Incident Alert Management and Clinical Communication platform that elevates critical notifications to the right person on call to remediate..."

### PagerDuty

- Title: [What is PagerDuty used for?](https://www.g2.com/discussions/what-is-pagerduty-used-for) — 2 comments
  > **Top comment:** "As part of the Customer Experience Team, we use it as automation for the distribution of workloads. While other departments use it as a ticketing tool for IT..."
- Title: [How much does PagerDuty cost?](https://www.g2.com/discussions/how-much-does-pagerduty-cost) — 1 comment
  > **Top comment:** "This really depends on what you need from Pagerduty and how many users need those features."
- Title: [How can we do better?](https://www.g2.com/discussions/32897-how-can-we-do-better) — 1 comment, 1 upvote
  > **Top comment:** "Hi Subhash,
I&#39;ve passed your question over to our Client Services team. They should be reaching to you via email shortly.
"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/onpage-vs-pagerduty)

