# Best Business Process Management Software ## How Many Business Process Management Software Products Does G2 Track? **Total Products under this Category:** 309 ### Category Stats (Sep 2026) - **Average Rating:** 4.52/5 (↓0.01 vs Aug 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Informatica Operational Integration (+3.23%) - Among all products in this category, Informatica Operational Integration recorded the largest rating increase compared to last month _Last updated: September 01, 2026_ ## How Does G2 Rank Business Process Management Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 13,800+ Authentic Reviews - 309+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for Business Process Management Software ![G2 Grid® for Business Process Management Software plotting products by satisfaction and market presence](https://www.g2.com/categories/business-process-management/grids.png?focus%5B%5D=122375&focus%5B%5D=2629&focus%5B%5D=1402291&focus%5B%5D=3066&focus%5B%5D=20785&focus%5B%5D=18747&focus%5B%5D=1507&focus%5B%5D=114120) Highlighted products: Microsoft Power Automate, Zapier, Jotform Workflows, Laserfiche, Bizagi, AuraQuantic, Appian, and Quixy. Underlying data: [Grid® JSON](https://www.g2.com/categories/business-process-management/grids.json?focus%5B%5D=microsoft-power-automate&focus%5B%5D=zapier&focus%5B%5D=jotform-workflows&focus%5B%5D=laserfiche&focus%5B%5D=bizagi&focus%5B%5D=auraquantic&focus%5B%5D=appian&focus%5B%5D=quixy) **Sponsored** ### Moxo Moxo is the AI orchestration platform built for business operations teams. From manual coordination to intelligent orchestration, Moxo transforms the way organizations run complex processes. The old way relies on scattered emails and manual follow-ups; the Moxo way keeps every step clear, connected, and accountable. We put human actions and decisions at the center of workflows, while AI and automation clear the manual work behind the scenes. By connecting people, systems, and AI, Moxo drives the right actions, from the right people, at the right time —whether it’s client onboarding, multi-party approvals, or ongoing account management. Business teams can eliminate bottlenecks, reduce drop-offs, and keep critical milestones moving forward. Trusted by leading global enterprises across financial services, consulting, legal, and healthcare, Moxo is the smarter way to orchestrate mission-critical workflows with confidence. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=163&secure%5Bchosen_at%5D=2026-09-03T05%3A54%3A39Z&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=16700&secure%5Bresource_id%5D=163&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbusiness-process-management&secure%5Btoken%5D=368ded5d6f62d0836b040cbae32b5a16d05e94d58eb8648c0aa40dd247ae5770&secure%5Burl%5D=https%3A%2F%2Fwww.moxo.com%2Fproduct%2Foverview&secure%5Burl_type%5D=paid_promos) ### [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) Optimize business processes across your organization with a cloud-first, comprehensive automation platform, powered by low-code and AI. Modernize and integrate operations at scale, maintain visibility and control with enterprise-grade governance, monitor and protect your data, and continuously improve with process insights. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,044 #### How Do G2 Users Rate Microsoft Power Automate? - **Intelligence:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.2/10 (Category avg: 8.7/10) #### Who Is the Company Behind Microsoft Power Automate? - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Company Website:** www.microsoft.com - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft 13,091,739 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9458f51bd6ded48ad432a804f19ad736469f007787569b63827154231c315630&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmicrosoft%2F&secure%5Burl_type%5D=linkedin_company_website) 231,632 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, RPA Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 34% Medium, 32% Large #### What Do G2 Reviewers Say About Microsoft Power Automate? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Microsoft Power Automate, making tool development simple and intuitive. - Users highlight the **seamless integration** with M365, enabling efficient workflow automation and saving significant time. - Users value the **easy integrations** with Office 365 apps, simplifying workflow design and automation of tasks. - Users value the **seamless integrations** with various applications, enhancing productivity and simplifying workflows effortlessly. - Users value the **process automation capabilities** of Power Automate, significantly saving time and reducing errors. ##### Cons - Users find the **complexity** of Microsoft Power Automate challenging, especially for beginners and large-scale workflows. - Users experience **slow performance** with Microsoft Power Automate, facing frustrations with loading times and lengthy workflows. - Users find the **bugs and debugging issues** in Power Automate frustrating, impacting usability and efficiency significantly. - Users find the **high license fees** of Microsoft Power Automate excessive, impacting overall value for less active users. - Users experience **software bugs** that lead to inconvenient workflow failures and slow troubleshooting processes in Power Automate. #### What Are Recent G2 Reviews of Microsoft Power Automate? **["Efficient and easy-to-implement automation"](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351)** **Rating:** 5.0/5.0 stars _— William Adrian C._ [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-11356351) **["Easy, Code-Light Automation That Fits Perfectly in the Microsoft Ecosystem"](https://www.g2.com/survey_responses/microsoft-power-automate-review-13194172)** **Rating:** 4.5/5.0 stars _— Sree K._ [Read full review](https://www.g2.com/survey_responses/microsoft-power-automate-review-13194172) #### What Are G2 Users Discussing About Microsoft Power Automate? - [What is Microsoft Power Automate used for?](https://www.g2.com/discussions/what-is-microsoft-power-automate-used-for) - 3 comments - [How do I install Microsoft Power automate?](https://www.g2.com/discussions/how-do-i-install-microsoft-power-automate) - 2 comments - [What are the features of RPA?](https://www.g2.com/discussions/winautomation-by-softomotive-what-are-the-features-of-rpa) - [How does process mining work?](https://www.g2.com/discussions/minit-how-does-process-mining-work-40782154-031f-4d7d-8727-edb11742979c) - [How does process mining work?](https://www.g2.com/discussions/minit-how-does-process-mining-work) ### [Zapier](https://www.g2.com/products/zapier/reviews) Zapier is the #1 workflow automation platform for businesses that want to grow faster by maximizing the efficiency of their teams, tools, and processes without relying on development teams. With our new visual editor, free Filter and Formatter tasks for more control, and reduced task-based pricing, you're going love automating with Zapier. It's free to sign up — no credit card required — and creating your first workflow, what we call a "Zap," is just a few clicks away. Since 2011, over 2 million business have turned to Zapier for their automation needs, including: lead management, sales pipeline, marketing campaigns, customer support, data management, project management, and tickets and incidents. **Average Rating:** 4.5/5.0 **Total Reviews:** 2,066 #### How Do G2 Users Rate Zapier? - **Intelligence:** 10.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Process Overview:** 10.0/10 (Category avg: 8.9/10) #### Who Is the Company Behind Zapier? - **Seller:** [Zapier](https://www.g2.com/sellers/zapier) - **Company Website:** zapier.com - **Year Founded:** 2011 - **HQ Location:** San Francisco, CA - **Twitter:** @zapier 95,859 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9ed4b88b7d3087b088b560447ab5e4d5dd8645ced77266f1a5419671ca92102c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzapier&secure%5Burl_type%5D=linkedin_company_website) 1,473 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 70% Small, 24% Medium #### What Do G2 Reviewers Say About Zapier? _AI-generated summary from verified user reviews_ ##### Pros - Users find Zapier's **ease of use** remarkable, simplifying automation and app integrations without the need for technical skills. - Users value Zapier's **seamless automation** , effectively connecting apps and streamlining workflows for increased efficiency. - Users value the **extensive integrations** Zapier offers, streamlining tasks across their essential tools effortlessly. - Users love the **easy integrations** of Zapier, allowing seamless connections between tools for efficient automation. - Users enjoy **time-saving automation** with Zapier, seamlessly connecting apps and streamlining repetitive tasks efficiently. ##### Cons - Users find the **cost of Zapier to be high** , especially for accessing advanced features and integrations. - Users find the **complexity of setup** and feature navigation challenging, complicating their ability to test effectively. - Users find **pricing issues** with Zapier, as premium features come at a much higher cost than expected for small projects. - Users find the **learning curve overwhelming** due to the extensive integrations, making it challenging to build efficient zaps. - Users express frustration with Zapier's **limited features** , making it challenging for smaller teams and specific use cases. #### What Are Recent G2 Reviews of Zapier? **["Still solid for connecting apps now even better with AI-powered automation"](https://www.g2.com/survey_responses/zapier-review-8157552)** **Rating:** 5.0/5.0 stars _— Kuwar J._ [Read full review](https://www.g2.com/survey_responses/zapier-review-8157552) **["The best no-code AI powered automation platform to streamline workflows and boost productivity"](https://www.g2.com/survey_responses/zapier-review-11796142)** **Rating:** 5.0/5.0 stars _— Shelagh O._ [Read full review](https://www.g2.com/survey_responses/zapier-review-11796142) #### What Are G2 Users Discussing About Zapier? - [What is Zapier used for?](https://www.g2.com/discussions/what-is-zapier-used-for) - 3 comments - [Is Zapier an app?](https://www.g2.com/discussions/is-zapier-an-app) - 4 comments - [What does Zapier cost?](https://www.g2.com/discussions/what-does-zapier-cost) - 2 comments - [How good is Zapier?](https://www.g2.com/discussions/how-good-is-zapier) - 2 comments - [What can Zapier do?](https://www.g2.com/discussions/what-can-zapier-do) - 2 comments, 2 upvotes ### [Laserfiche](https://www.g2.com/products/laserfiche/reviews) Get work done faster with Laserfiche, the leading SaaS provider of AI-powered document management and process automation. Through powerful workflows, electronic forms, document management and analytics, Laserfiche accelerates processes across the enterprise. ✓ Organize Your Content with AI-Powered Document Management Optimize your operations and increase team productivity with AI-powered document management. Centralize your content, improve collaboration and maintain audit trails to support compliance needs. ✓ Boost Your Productivity with Intelligent Automation Increase efficiency by automating tasks with low-code process automation and prebuilt solution templates. Work smarter and shift your team’s focus to higher priority strategic goals. ✓ Unify Your Systems with Powerful Integrations Laserfiche is the backbone connecting hundreds of mission-critical applications. Users can access relevant documents from a single location, eliminating the need to search across multiple platforms. ✓ Elevate Your Work with Laserfiche AI Laserfiche AI enables organizations to simplify their work, take control of processes and supercharge productivity — all without losing sight of critical data privacy and security standards. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,207 #### How Do G2 Users Rate Laserfiche? - **Intelligence:** 8.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 9.1/10) - **Process Overview:** 8.9/10 (Category avg: 8.9/10) - **Process Analysis:** 8.7/10 (Category avg: 8.7/10) #### Who Is the Company Behind Laserfiche? - **Seller:** [Laserfiche](https://www.g2.com/sellers/laserfiche) - **Company Website:** www.laserfiche.com - **Year Founded:** 1976 - **HQ Location:** Long Beach, California - **Twitter:** @laserfiche 4,770 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=73bed4680cf027c93c3e96a2669556fc76539bf00149ec891c43b43c7a910711&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F19414%2F&secure%5Burl_type%5D=linkedin_company_website) 403 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Deputy City Clerk, Business Systems Analyst - **Top Industries:** Government Administration, Education Management - **Company Size:** 60% Medium, 25% Large #### What Do G2 Reviewers Say About Laserfiche? _AI-generated summary from verified user reviews_ ##### Pros - Users find Laserfiche's **ease of use** empowering, enabling self-service implementation and efficient process management. - Users value the **easy process automation** with Laserfiche, enhancing efficiency and reducing errors across departments. - Users appreciate the **automation of form processes** with Laserfiche, enhancing efficiency and document management. - Users value the **robust and flexible workflow automation** in Laserfiche, enhancing efficiency and integration with other systems. - Users commend the **easy training and onboarding** capabilities of Laserfiche, enhancing team efficiency and document management. ##### Cons - Users experience a **challenging learning curve** with Laserfiche, making initial navigation and feature usage difficult. - Users experience a **small learning difficulty** with Laserfiche, particularly when adapting to metadata fields and workflows. - Users find the **missing features** in Laserfiche hinder their experience and highlight the need for better resources. - Users express concern over **update issues** , highlighting difficulty in keeping up with the rapid growth of Laserfiche. - Users feel the **limited functionality** of Laserfiche restricts basic process structuring and complicates user experiences. #### What Are Recent G2 Reviews of Laserfiche? **["Robust and Reliable"](https://www.g2.com/survey_responses/laserfiche-review-10968098)** **Rating:** 4.5/5.0 stars _— Holly V._ [Read full review](https://www.g2.com/survey_responses/laserfiche-review-10968098) **["Document Management and Automation"](https://www.g2.com/survey_responses/laserfiche-review-3536890)** **Rating:** 4.5/5.0 stars _— Matthew D._ [Read full review](https://www.g2.com/survey_responses/laserfiche-review-3536890) #### What Are G2 Users Discussing About Laserfiche? - [What is Laserfiche used for?](https://www.g2.com/discussions/what-is-laserfiche-used-for) - [What is document imaging software?](https://www.g2.com/discussions/what-is-document-imaging-software) - 1 upvote - [How much is laserfiche?](https://www.g2.com/discussions/how-much-is-laserfiche) - [What is Laserfiche software?](https://www.g2.com/discussions/what-is-laserfiche-software) - 2 comments ### [Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews) Jotform Workflows is a powerful no-code automation platform that makes it easy to streamline, manage, and optimize your business processes from end to end. Using an intuitive drag-and-drop builder, you can design custom workflows that match your exact needs — whether you’re routing approvals, collecting payments, assigning tasks, or automating repetitive steps across your organization. Jotform Workflows eliminates manual work, reduces errors, and helps teams move faster by keeping every process consistent, transparent, and fully automated. With 200+ professionally designed workflow templates, getting started is effortless. Choose a ready-made workflow for HR, finance, operations, customer service, education, healthcare, or any other use case, and customize it to fit your processes. Workflows can include conditional logic, automated notifications, role-based approvals, and dynamic routing rules that adapt to each form submission, ensuring the right steps happen at the right time. For organizations that rely on payments, Jotform Workflows supports automated payment collection and processing through 40+ trusted payment gateways, including PayPal, Square, and Stripe. You can trigger payments based on user selections, approval steps, or predefined conditions, helping you collect funds quickly and accurately without manual intervention. Seamless integration is at the heart of Jotform Workflows. Connect your workflows to 200+ popular apps — including Slack, Google Sheets, Airtable, HubSpot, Trello, and more — to automatically sync data, create tasks, notify team members, or update external systems in real time. This creates a fully connected ecosystem where every submission triggers the right actions across your tools. Jotform Workflows also includes powerful task management capabilities. Create tasks, assign them to team members, track progress, and automate follow-ups based on form responses or workflow conditions. This centralizes all activity into one organized workspace, giving teams full visibility into what needs to happen next. All workflow data is automatically stored and organized in Jotform Tables and Jotform Inbox. View submissions as spreadsheets, calendars, or cards, manage permissions for team members, and respond to approvals or requests quickly from any device. This ensures complete oversight and helps teams make informed decisions faster. With robust automation, deep integrations, secure data handling, and a no-code builder anyone can use, Jotform Workflows empowers organizations of all sizes to create efficient, scalable, and fully automated processes — without relying on developers or technical expertise. **Average Rating:** 4.5/5.0 **Total Reviews:** 580 #### How Do G2 Users Rate Jotform Workflows? - **Intelligence:** 8.3/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Jotform Workflows? - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** www.jotform.com - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform 39,289 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website) 901 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Hospital & Health Care - **Company Size:** 64% Small, 29% Medium #### What Do G2 Reviewers Say About Jotform Workflows? _AI-generated summary from verified user reviews_ ##### Pros - Users find Jotform Workflows offers **ease of use** with simple setup and intuitive graphical interfaces for workflow management. - Users highlight the **automation capabilities** of Jotform Workflows, enhancing efficiency and reducing manual tasks significantly. - Users enjoy the **easy-to-use form creation** process in Jotform Workflows, praising its flexibility and integration capabilities. - Users love the **process automation** in Jotform Workflows, streamlining tasks and improving team efficiency effortlessly. - Users value the **easy integrations** of Jotform Workflows, enhancing workflows and facilitating seamless collaboration with other platforms. ##### Cons - Users find the **initial learning curve steep** , particularly when trying to master Jotform's numerous features and settings. - Users feel the lack of a **communication channel** hinders interaction between decision-makers and form submitters. - Users find the **complexity of navigation and setup** can be time-consuming, particularly with email notifications and conditional logic. - Users report **form issues** such as high costs for team additions and cumbersome submission approvals, affecting productivity. - Users face **integration issues** with limited customizability and functionality, impacting the overall effectiveness of Jotform Workflows. #### What Are Recent G2 Reviews of Jotform Workflows? **["Beautiful, Fast Forms with Smooth Integrations and Flexible Conditional Logic"](https://www.g2.com/survey_responses/jotform-workflows-review-13242178)** **Rating:** 5.0/5.0 stars _— Verified User in Civil Engineering_ [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-13242178) **["Helps Me Keep Daily Consultation and Follow-up Work More Organized"](https://www.g2.com/survey_responses/jotform-workflows-review-12723636)** **Rating:** 4.5/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/jotform-workflows-review-12723636) ### [Bizagi](https://www.g2.com/products/bizagi/reviews) Bizagi is an enterprise platform for business orchestration and AI automation, enabling organizations to design, automate, and run complex end-to-end processes that bring together people, AI agents, systems, and data. Unlike point AI tools, Bizagi is the operational layer where AI, processes, and enterprise systems work together: governed, auditable, and production-ready. Built on more than two decades of enterprise process expertise, Bizagi brings the depth of operational knowledge that newer AI platforms simply have not had time to develop. That foundation is what makes Bizagi's AI story credible where others are still experimental. Bizagi's native AI capabilities are built directly into the platform. AI Agents are reusable, GenAI-powered assistants configured in the AI Hub, capable of content generation, document analysis, classification, summarization, and more. They can be invoked from processes, interfaces, or other agents, and integrate via connectors and Model Context Protocol to reach internal and external systems. AI Workers automate repetitive tasks inside forms and workflows by analyzing rules, field history, and process context, operating in supervised or more autonomous modes and improving through reinforcement learning. Ask Ada, Bizagi's conversational analytics assistant, lets users query business data in natural language and receive answers, charts, and insights, all within Bizagi's role and permission model and grounded in both process data and enterprise documents through a built-in RAG knowledge layer. Governance is central, not optional. Bizagi runs on Microsoft Azure with Private OpenAI integration, keeping sensitive data within a secure perimeter. AI features require deliberate configuration and deployment. Generative AI capabilities are intentionally built into workflows rather than casually enabled, and Data Domains, Personas, and Bizagi's role model control precisely what any AI capability can access and how results can be used. Customers see results fast. Stone Coast Fund Services reduced processing time by 80% across more than 25,000 annual service requests, going live in six weeks. Bizagi's AI Ignite packages take organizations from zero to live AI Agents or AI Assistants in approximately seven weeks, combining software and professional services to de-risk early projects. With over 1,000 enterprise implementations across financial services, manufacturing, healthcare, and government, Bizagi is named in the 2025 Gartner Magic Quadrant for Business Orchestration and Automation Technologies (BOAT), Microsoft Certified for AI in Financial Services and Manufacturing, and a G2 leader across Agentic AI, AI Agents for Business Operations, BPM, and Digital Process Automation. Customers include DHL, Unilever, Caterpillar, and Old Mutual. For more information, visit bizagi.com. **Average Rating:** 4.6/5.0 **Total Reviews:** 305 #### How Do G2 Users Rate Bizagi? - **Intelligence:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Process Overview:** 9.1/10 (Category avg: 8.9/10) - **Process Analysis:** 9.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Bizagi? - **Seller:** [Bizagi](https://www.g2.com/sellers/bizagi) - **Company Website:** www.bizagi.com - **Year Founded:** 1989 - **HQ Location:** 1775 Tysons Blvd, 5th Floor, Tysons, VA, 22102 - **Twitter:** @bizagi 5,749 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=e72f2459fe490a9e6356113fc4055c4114d399f35bd432267b1b2043a55d0a1e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2652230%2F&secure%5Burl_type%5D=linkedin_company_website) 440 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** SDET, Business Analyst - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 45% Medium, 28% Large #### What Do G2 Reviewers Say About Bizagi? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **easy-to-use interface** of Bizagi, enhancing their workflow with effective modeling and automation. - Users value the **process automation** features of Bizagi, significantly enhancing efficiency and customer satisfaction. - Users appreciate the **automation capabilities** of Bizagi, enhancing efficiency and delivering improved business results across processes. - Users value the **efficiency** of Bizagi, appreciating its speed and robust capabilities for process optimization and integration. - Users value the **workflow management capabilities** of Bizagi, facilitating optimization and collaboration for efficient processes. ##### Cons - Users face **missing features** in Bizagi, with limitations in the free version affecting their ability to collaborate effectively. - Users find that the **performance issues** with Bizagi can hinder coding efficiency, especially with larger diagrams. - Users experience **slow performance** with Bizagi, especially in complex processes and integration efforts that require excessive customization. - Users find the **learning curve steep** for advanced workflows in Bizagi, requiring more technical expertise than expected. - Users find the **complexity of features** in Bizagi can lead to confusion and challenges during upgrades. #### What Are Recent G2 Reviews of Bizagi? **["It really helps to automate workflows without being too complex"](https://www.g2.com/survey_responses/bizagi-review-10042348)** **Rating:** 4.0/5.0 stars _— Jan Hendrik H._ [Read full review](https://www.g2.com/survey_responses/bizagi-review-10042348) **["Bizagi, the best modeling tool."](https://www.g2.com/survey_responses/bizagi-review-10780403)** **Rating:** 5.0/5.0 stars _— Guilherme A._ [Read full review](https://www.g2.com/survey_responses/bizagi-review-10780403) #### What Are G2 Users Discussing About Bizagi? - [Is bizagi open source?](https://www.g2.com/discussions/is-bizagi-open-source) - [What is bizagi engine?](https://www.g2.com/discussions/what-is-bizagi-engine) - [What is bizagi studio used for?](https://www.g2.com/discussions/what-is-bizagi-studio-used-for) ### [AuraQuantic](https://www.g2.com/products/auraquantic/reviews) AuraQuantic is an enterprise No-Code Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to help organizations design, automate, and orchestrate end-to-end business processes without complex coding. As a powerful Business Orchestration and Automation Platform, AuraQuantic connects people, data, and enterprise systems to streamline operations across the entire organization. Built for both business and IT teams, AuraQuantic enables rapid creation of workflow-driven applications through visual modeling and centralized governance. Organizations use the platform to standardize operations, eliminate manual tasks, and gain real-time visibility with full traceability—making it ideal for scalable Business Process Automation (BPA) and enterprise digital transformation. Key capabilities include: - Visual workflow design and rule-based automation - Real-time dashboards and performance monitoring - Seamless integration with ERP, CRM, SharePoint, legacy systems, databases, and APIs - Centralized data orchestration across departments - Enterprise-grade security, scalability, and governance controls A key differentiator is AuraQuantic’s embedded Artificial Intelligence (AI) and AI agents, which enhance automation through: - AI-powered document processing and intelligent data extraction - Predictive analytics and automated decision rules - Smart task routing and contextual recommendations - Dynamic workflow optimization By combining no-code application development, advanced BPM functionality, AI-driven automation, and enterprise orchestration, AuraQuantic enables organizations to reduce costs, increase productivity, strengthen compliance, and enhance customer-facing processes across industries such as finance, healthcare, education, manufacturing, and public administration. **Average Rating:** 4.9/5.0 **Total Reviews:** 67 #### How Do G2 Users Rate AuraQuantic? - **Intelligence:** 9.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Process Overview:** 9.9/10 (Category avg: 8.9/10) - **Process Analysis:** 9.9/10 (Category avg: 8.7/10) #### Who Is the Company Behind AuraQuantic? - **Seller:** [AuraQuantic](https://www.g2.com/sellers/auraquantic) - **Company Website:** www.auraquantic.com - **Year Founded:** 2002 - **HQ Location:** Miami, FL - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a0076d1cda521099d4de0e1a01e76bbef36bcb5f1ecf6f9206338ff40676efd6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fauraquantic&secure%5Burl_type%5D=linkedin_company_website) 124 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 53% Medium, 40% Large #### What Do G2 Reviewers Say About AuraQuantic? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **automation efficiency** of AuraQuantic, seamlessly streamlining processes without needing technical skills. - Users value the **real-time visibility** of AuraQuantic, providing peace of mind and clarity on business processes. - Users value the **peace of mind** AuraQuantic provides, allowing real-time visibility into their business processes and progress. - Users value the **extensive customization options** in AuraQuantic, allowing seamless automation tailored to specific needs. - Users find the **ease of use** of AuraQuantic provides real-time insights, eliminating anxiety and enhancing clarity. ##### Cons - Users find the **complexity of AuraQuantic** challenging initially, requiring significant mental effort to learn the system. - Users find the **learning curve steep** , requiring significant effort to master AuraQuantic's complex features and functionalities. - Users find the **learning difficulty** significant, requiring effort to master AuraQuantic's complex capabilities effectively. - Users find the **steep learning curve** of AuraQuantic challenging, requiring significant effort to master its capabilities. #### What Are Recent G2 Reviews of AuraQuantic? **["Now we are more productive with AuraQuantic"](https://www.g2.com/survey_responses/auraquantic-review-10247811)** **Rating:** 5.0/5.0 stars _— Daniel V._ [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10247811) **["Automation and Efficiency"](https://www.g2.com/survey_responses/auraquantic-review-10770192)** **Rating:** 5.0/5.0 stars _— Amelia M._ [Read full review](https://www.g2.com/survey_responses/auraquantic-review-10770192) #### What Are G2 Users Discussing About AuraQuantic? - [What is AuraQuantic used for?](https://www.g2.com/discussions/what-is-auraquantic-used-for) ### [Appian](https://www.g2.com/products/appian/reviews) Appian is an enterprise AI process automation platform that helps organizations orchestrate, automate, and transform complex end-to-end workflows. The platform connects AI models, enterprise systems, data sources, digital workers, and human teams to accelerate operations, reduce operational costs, and manage enterprise risk. Built primarily for large enterprises and government entities, Appian supports mission-critical applications across core business functions like financial services, insurance, pharmaceuticals, and public sector operations. Key Features and Capabilities Deterministic Process Orchestration: Provides a structured workflow layer that coordinates AI agents, automated rules, legacy systems, and human workers to ensure predictable and reliable execution of enterprise tasks. Data Fabric Technology: Unifies enterprise data across disparate systems into a virtualized data model without needing to migrate or replicate underlying databases, delivering real-time operational context to AI agents and end users. Enterprise AI Control & Governance: Incorporates built-in guardrails, full auditability, and monitoring tools to maintain policy compliance, enforce row-level security, and eliminate unauthorized actions. Spec-Driven Development: Combines visual process modeling with AI-assisted application creation, allowing business analysts and developers to collaborate on visual plans and deploy applications with pre-configured scalability and high availability. Flexible AI Deployment: Supports a portfolio approach to digital workers by integrating native AI features, external frontier models, and traditional automation tools like business rules and Robotic Process Automation (RPA). By operating as an agility layer over existing legacy systems, the platform enables organizations to modernize operational software without undergoing disruptive core replacements. Built-in process intelligence allows teams to continually monitor performance metrics, pinpoint workflow bottlenecks, and optimize overall business efficiency. **Average Rating:** 4.5/5.0 **Total Reviews:** 438 #### How Do G2 Users Rate Appian? - **Intelligence:** 8.0/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.1/10) - **Process Overview:** 8.5/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Appian? - **Seller:** [Appian](https://www.g2.com/sellers/appian) - **Company Website:** www.appian.com - **Year Founded:** 1999 - **HQ Location:** McLean, Virginia - **Twitter:** @Appian 16,293 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=29b6103da71762f35de9400a7262d6436e056ef562947cc5b3104573a3938392&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F8088%2F&secure%5Burl_type%5D=linkedin_company_website) 2,501 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Manager, Consultant - **Top Industries:** Financial Services, Banking - **Company Size:** 57% Large, 28% Medium #### What Do G2 Reviewers Say About Appian? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** in Appian, allowing for seamless workflow automation without coding skills. - Users value the **automation capabilities** of Appian, allowing rapid development of workflows without coding expertise. - Users commend Appian for its **fast application development** through a comprehensive low-code platform and robust integrations. - Users appreciate the **AI capabilities** of Appian, enhancing efficiency through automation and intelligent content handling. - Users value the **AI capabilities** of Appian, enhancing efficiency through automation and improving overall user experience. ##### Cons - Users feel that Appian has **limited features** , especially in security enhancements and automation capabilities compared to competitors. - Users find Appian to be **expensive** compared to other low-code tools, making it challenging for small businesses. - Users find **limited flexibility** in Appian, facing restrictions on performance and dependence on database work for integrations. - Users find the **complexity** of Appian challenging, particularly in tailoring solutions and managing version control effectively. - Users find **limited customization** in Appian's interface, making it challenging to meet specific branding needs efficiently. #### What Are Recent G2 Reviews of Appian? **["Implementation and Costs: Major Challenges for Appian"](https://www.g2.com/survey_responses/appian-review-12935187)** **Rating:** 4.0/5.0 stars _— Manuel Yeison S._ [Read full review](https://www.g2.com/survey_responses/appian-review-12935187) **["Expressive SAIL That Scales from Simple Forms to Enterprise Apps"](https://www.g2.com/survey_responses/appian-review-13207631)** **Rating:** 5.0/5.0 stars _— Gaurav S._ [Read full review](https://www.g2.com/survey_responses/appian-review-13207631) #### What Are G2 Users Discussing About Appian? - [What is Appian used for?](https://www.g2.com/discussions/what-is-appian-used-for) - 1 comment - [What is Appian Workforce Safety used for?](https://www.g2.com/discussions/what-is-appian-workforce-safety-used-for) - [What is Appian Platform in GovCloud used for?](https://www.g2.com/discussions/what-is-appian-platform-in-govcloud-used-for) - [Is Appian SaaS or PaaS?](https://www.g2.com/discussions/is-appian-saas-or-paas) - [What programming language does Appian use?](https://www.g2.com/discussions/what-programming-language-does-appian-use) - 1 comment ### [Quixy](https://www.g2.com/products/quixy/reviews) Quixy is a cloud-based, user-friendly platform that empowers users without coding skills to create enterprise-grade applications ten times faster using a simple drag-and-drop design. Built for today’s dynamic business environment, Quixy allows businesses to build and manage enterprise applications quickly and effortlessly, enhancing efficiency, transparency, and productivity across operations. With a wide range of pre-built solutions for various use cases such as CRM, Project Management, HRMS, and more. Quixy simplifies application development and helps organizations stay agile while meeting their unique needs. The platform also integrates a seamless cloud database, enterprise-grade security, regulatory compliance, and a scalable infrastructure to support global business operations. Schedule a Demo at https://quixy.com/get-demo/ **Average Rating:** 5.0/5.0 **Total Reviews:** 129 #### How Do G2 Users Rate Quixy? - **Intelligence:** 9.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 9.1/10) - **Process Overview:** 9.9/10 (Category avg: 8.9/10) - **Process Analysis:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Quixy? - **Seller:** [Quixy](https://www.g2.com/sellers/quixy) - **Year Founded:** 2019 - **HQ Location:** Hyderabad, Telangana - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=203936d4acd7ab08d389c3272694b71b5481f32470fb85f9ee8cac4c8e9cbef1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14492640%2F&secure%5Burl_type%5D=linkedin_company_website) 231 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer, Associate Software Engineer - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Medium, 23% Small #### What Do G2 Reviewers Say About Quixy? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **easy and fast workflow automation** of Quixy, which streamlines processes and enhances productivity significantly. - Users value the **ease of automation** with Quixy's no-code platform, streamlining workflows and saving valuable time. - Users love the **ease of automation** with Quixy's no-code platform, transforming workflows efficiently and effectively. - Users find Quixy's **automation capabilities** impressive, enabling fast and easy workflow management with no coding required. - Users appreciate the **ease of workflow automation** with Quixy's no-code platform, enhancing efficiency and user experience. ##### Cons - Users report experiencing **slow refresh speeds and missed notifications** , which can hinder their overall experience with Quixy. - Users experience **communication issues** due to slow refresh speeds and occasional missed notifications. - Users experience **email issues** with slow refresh speed and missed notifications, affecting their overall experience with Quixy. - Users experience **lagging issues** with low refresh speed and missed notifications, impacting their overall usability. - Users report **performance issues** with Quixy, experiencing slow refresh rates and missed notifications during use. #### What Are Recent G2 Reviews of Quixy? **["Automated our workflow"](https://www.g2.com/survey_responses/quixy-review-6873231)** **Rating:** 5.0/5.0 stars _— Sanjiv K._ [Read full review](https://www.g2.com/survey_responses/quixy-review-6873231) **["Quixy - The only destination for automating workflows"](https://www.g2.com/survey_responses/quixy-review-10408888)** **Rating:** 5.0/5.0 stars _— Fojeme M._ [Read full review](https://www.g2.com/survey_responses/quixy-review-10408888) #### What Are G2 Users Discussing About Quixy? - [How do you use Quixy?](https://www.g2.com/discussions/how-do-you-use-quixy) - [Who owns Quixy?](https://www.g2.com/discussions/who-owns-quixy) - [How much does Quixy cost?](https://www.g2.com/discussions/how-much-does-quixy-cost) - [What does Quixy do?](https://www.g2.com/discussions/what-does-quixy-do) ### [Camunda](https://www.g2.com/products/camunda/reviews) Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Recognized as a Visionary in the Gartner Magic Quadrant™ for BOAT 2025 and rated 5/5 in Orchestration by Forrester. For more information, visit camunda.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 317 #### How Do G2 Users Rate Camunda? - **Intelligence:** 7.6/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.1/10) - **Process Overview:** 8.7/10 (Category avg: 8.9/10) - **Process Analysis:** 8.4/10 (Category avg: 8.7/10) #### Who Is the Company Behind Camunda? - **Seller:** [Camunda](https://www.g2.com/sellers/camunda) - **Company Website:** www.camunda.com - **Year Founded:** 2008 - **HQ Location:** Berlin, Deutschland - **Twitter:** @Camunda 6,135 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=86e85aa7ecb59d9b098ddafe3dba66a1fd2367343d1a252731bfe0fbf9a2e0c9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3221992%2F&secure%5Burl_type%5D=linkedin_company_website) 693 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer - **Top Industries:** Banking, Financial Services - **Company Size:** 45% Large, 31% Medium #### What Do G2 Reviewers Say About Camunda? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Camunda, highlighting its intuitive modeling and clear communication of complex processes. - Users value the **intuitive automation capabilities** of Camunda, enjoying clear process modeling and easy integrations. - Users value the **flexibility** of Camunda, allowing quick adaptation to changing regulations and system updates. - Users value the **enterprise-level BPM capabilities** of Camunda, appreciating its scalability and customer-driven development. - Users highlight the **flexibility of integrations** in Camunda, enabling seamless workflows and enhanced AI capabilities. ##### Cons - Users find the **complexity** of Camunda challenging, especially for those unfamiliar with BPMN and development concepts. - Users find Camunda’s initial **learning curve challenging** , especially those without a technical background or proper documentation. - Users encounter **setup difficulties** with Camunda 8, requiring significant expertise and resources for optimal configuration. - Users often face a **steep learning curve** with Camunda, particularly if they lack BPMN or DevOps experience. - Users find Camunda's **high costs** daunting, particularly affecting smaller teams and hindering accessibility. #### What Are Recent G2 Reviews of Camunda? **["Camunda: Scalable Flexibility with Some Adoption Challenges"](https://www.g2.com/survey_responses/camunda-review-12624528)** **Rating:** 4.0/5.0 stars _— Verified User in Retail_ [Read full review](https://www.g2.com/survey_responses/camunda-review-12624528) **["From Automation to Business Value"](https://www.g2.com/survey_responses/camunda-review-12950900)** **Rating:** 5.0/5.0 stars _— Maryia A._ [Read full review](https://www.g2.com/survey_responses/camunda-review-12950900) #### What Are G2 Users Discussing About Camunda? - [What is BPM engine?](https://www.g2.com/discussions/camunda-platform-what-is-bpm-engine) - [What is BPM engine?](https://www.g2.com/discussions/what-is-bpm-engine) - [What are the BPM tools?](https://www.g2.com/discussions/camunda-platform-what-are-the-bpm-tools) - [What are the BPM tools?](https://www.g2.com/discussions/what-are-the-bpm-tools) - [Is Camunda BPM free?](https://www.g2.com/discussions/camunda-platform-is-camunda-bpm-free) - 1 comment ### [Pega Platform](https://www.g2.com/products/pega-platform/reviews) Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we’ve built our scalable and flexible architecture to help people focus on what matters most, so they can meet today’s customer demands while continuously transforming for tomorrow. Experience the simplicity and power of the Pega Platform today: https://www.pega.com/platform-guided-tour **Average Rating:** 4.2/5.0 **Total Reviews:** 199 #### How Do G2 Users Rate Pega Platform? - **Intelligence:** 8.8/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 9.1/10) - **Process Overview:** 9.2/10 (Category avg: 8.9/10) - **Process Analysis:** 8.5/10 (Category avg: 8.7/10) #### Who Is the Company Behind Pega Platform? - **Seller:** [Pegasystems](https://www.g2.com/sellers/pegasystems) - **Year Founded:** 1983 - **HQ Location:** Cambridge, MA - **Twitter:** @pega 45,022 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c75409c33fbae8118b5f020eb0be2bccdc4330aee18fd61d88a946c760308820&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fpegasystems&secure%5Burl_type%5D=linkedin_company_website) 5,558 employees on LinkedIn® - **Ownership:** NASDAQ:PEGA #### Who Uses This Product? - **Who Uses This:** Senior Software Engineer, Consultant - **Top Industries:** Information Technology and Services, Banking - **Company Size:** 68% Large, 20% Medium #### What Do G2 Reviewers Say About Pega Platform? _AI-generated summary from verified user reviews_ ##### Pros - Users commend **robust customer support** in Pega Platform, highlighting helpful onboarding and integration assistance. - Users value the **automation of complicated processes** in Pega Platform, enhancing efficiency in managing business data. - Users appreciate the **ease of use** of Pega Platform, enabling them to automate processes without coding skills. - Users appreciate the **user-friendly interface and seamless integrations** of Pega Platform, enhancing both CRM and ERP systems. - Users value the **seamless integration capabilities** of Pega Platform, enhancing connectivity with various software systems efficiently. ##### Cons - Users find the **strict UI customization limitations** in Pega Platform frustrating, often settling for less-than-ideal interfaces. - Users find the **limited features** of Pega Platform restrict their customization options, impacting overall user experience. - Users find the **outdated interface** of Pega Platform frustrating and challenging to customize for their needs. - Users find the **poor interface design** of the Pega Platform frustrating, hindering customization and affecting user experience. - Users find the **poor UI** of the Pega Platform frustrating, limiting customization and impacting performance efficiency. #### What Are Recent G2 Reviews of Pega Platform? **["Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations"](https://www.g2.com/survey_responses/pega-platform-review-12751402)** **Rating:** 4.5/5.0 stars _— Surendra P._ [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12751402) **["Quick, Easy, and Highly Configurable—Pega Keeps Getting Better"](https://www.g2.com/survey_responses/pega-platform-review-12711599)** **Rating:** 4.5/5.0 stars _— Verified User in Banking_ [Read full review](https://www.g2.com/survey_responses/pega-platform-review-12711599) #### What Are G2 Users Discussing About Pega Platform? - [What is Pega Platform used for?](https://www.g2.com/discussions/pega-platform-what-is-pega-platform-used-for) - 1 comment - [Is PEGA SAAS or PaaS?](https://www.g2.com/discussions/is-pega-saas-or-paas) - [Is PEGA easy or tough?](https://www.g2.com/discussions/is-pega-easy-or-tough) - 1 comment - [What is PEGA platform used for?](https://www.g2.com/discussions/what-is-pega-platform-used-for) - [What is claims processing system?](https://www.g2.com/discussions/what-is-claims-processing-system) ### [Nintex](https://www.g2.com/products/nintex-nintex/reviews) Nintex helps companies unlock the power of endless possibilities with agentic business orchestration. Today, more than 7,000 public and private sector organizations across 100+ countries turn to the Nintex platform to automate how work gets done, remove friction from business processes, and unlock the full potential of their people. Nintex CE allows organizations to govern how people, systems, and AI work together: combining the speed and innovation of easy, low-code application development, with the flexibility of workflow orchestration, and the intelligence of AI agents to build solutions that solve their unique business challenges. Nintex K2 allows organizations to get advanced orchestration, control, and scalability, while keeping data securely on-premises to meet the exacting standards of highly regulated entities or those with strict data sovereignty requirements. Harness powerful on-prem automation, rich application development, and complex case management with full control. **Average Rating:** 4.3/5.0 **Total Reviews:** 1,272 #### How Do G2 Users Rate Nintex? - **Intelligence:** 7.9/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 9.1/10) - **Process Overview:** 8.4/10 (Category avg: 8.9/10) - **Process Analysis:** 8.0/10 (Category avg: 8.7/10) #### Who Is the Company Behind Nintex? - **Seller:** [Nintex](https://www.g2.com/sellers/nintex) - **Company Website:** www.nintex.com - **Year Founded:** 2006 - **HQ Location:** Bellevue, WA - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=423950581ab5fd35e7883f210e3d986c7af587acccdd1584f19be80d90c3593b&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F258303%2F&secure%5Burl_type%5D=linkedin_company_website) 1,192 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Business Analyst, Salesforce Administrator - **Top Industries:** Information Technology and Services, Financial Services - **Company Size:** 48% Large, 40% Medium #### What Do G2 Reviewers Say About Nintex? _AI-generated summary from verified user reviews_ ##### Pros - Users find Nintex's **ease of use** invaluable, enabling quick development of workflows and forms without extensive training. - Users value the **easy design and automation** of workflows with Nintex, enhancing efficiency and reducing manual effort. - Users value the **user-friendly workflow management** of Nintex, enabling smooth implementation and efficient automation. - Users laud the **easy setup** of Nintex, enabling quick implementation and smooth feature integration without issues. - Users value the **versatile capabilities** of Nintex, streamlining both simple and complex workflows effortlessly. ##### Cons - Users find Nintex's **limited features** for data tasks and customization hinder overall effectiveness and flexibility. - Users experience a **learning curve** with Skuid, finding it challenging to master all its features effectively. - Users find Nintex to be **expensive** , especially for smaller teams facing challenges with complex workflows and support. - Users find the **complexity** of Nintex challenging, especially with advanced features and intricate workflows requiring significant time to master. - Users note **limited customization options** in Nintex, hindering advanced functionality and specific workflow needs. #### What Are Recent G2 Reviews of Nintex? **["Boosts Productivity with No-Code Automation"](https://www.g2.com/survey_responses/nintex-review-12454818)** **Rating:** 4.0/5.0 stars _— Valerie D._ [Read full review](https://www.g2.com/survey_responses/nintex-review-12454818) **["Nintex - Best in Industry that provides Seamless SharePoint Integration That Speeds Up Workflow"](https://www.g2.com/survey_responses/nintex-review-12729348)** **Rating:** 5.0/5.0 stars _— Verified User in Information Technology and Services_ [Read full review](https://www.g2.com/survey_responses/nintex-review-12729348) #### What Are G2 Users Discussing About Nintex? - [What is Nintex Process Platform used for?](https://www.g2.com/discussions/what-is-nintex-process-platform-used-for) - 1 comment - [What is Nintex Assuresign used for?](https://www.g2.com/discussions/what-is-nintex-assuresign-used-for) - [What is Skuid used for?](https://www.g2.com/discussions/what-is-skuid-used-for) - [How much does nintex cost?](https://www.g2.com/discussions/how-much-does-nintex-cost) - 1 comment - [What is RPA not good for?](https://www.g2.com/discussions/what-is-rpa-not-good-for) ### [Emakin](https://www.g2.com/products/emakin/reviews) Emakin is a Low-Code/No-Code Business Process Management (BPM) platform that helps organisations design, automate and manage business processes without the need for extensive software development. The platform provides a visual environment where users can model workflows, integrate systems and monitor operations, enabling faster adaptation to business, operational and regulatory changes across different departments. Emakin is used by companies of all sizes, particularly in sectors such as finance, insurance, retail, healthcare, manufacturing, pharmaceutical and education. It helps them streamline routine work, eliminate manual errors and achieve consistent process execution across teams. Emakin combines workflow automation, case management and analytics capabilities within a unified system that promotes collaboration and shared visibility between business and IT users. Key capabilities include • Visual process and form design – model and configure workflows and user interfaces through an intuitive drag and drop environment • Case management and task tracking – gain full visibility into ongoing operations, monitor progress, manage exceptions and track performance indicators efficiently • Integration hub – connect enterprise systems and data sources through APIs, databases and web services for seamless interoperability • Decision and rules management – configure business rules and decision models to ensure consistent, transparent and rule based operations • Analytics and reporting – access real time dashboards and detailed insights into process performance, bottlenecks and compliance metrics Emakin enables organisations to optimise their workflows, shorten turnaround times and maintain control over complex processes. It serves as a comprehensive platform for digital transformation, supporting approvals, service requests, compliance workflows and other enterprise-wide operations with agility and precision. **Average Rating:** 4.9/5.0 **Total Reviews:** 28 #### How Do G2 Users Rate Emakin? - **Intelligence:** 8.7/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.8/10 (Category avg: 9.1/10) - **Process Overview:** 10.0/10 (Category avg: 8.9/10) - **Process Analysis:** 9.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind Emakin? - **Seller:** [Emakin](https://www.g2.com/sellers/emakin) - **Year Founded:** 2010 - **HQ Location:** Dublin City, IE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=805a0bc1a8f35c27e2c1093d65952f36313c7d841907999d59c7f7a29e15e393&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Femakin&secure%5Burl_type%5D=linkedin_company_website) 14 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Computer Software - **Company Size:** 61% Small, 25% Large #### What Do G2 Reviewers Say About Emakin? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of Emakin, appreciating its user-friendly interface and seamless integrations. - Users benefit from **easy integrations** with systems like Microsoft 365 and OnlyOffice, enhancing operational efficiency and management. - Users value the **flexibility** of Emakin, allowing easy adaptation to changing business needs and streamlined integration processes. - Users value the **seamless integration capabilities** of Emakin, enhancing operational efficiency and user management significantly. - Users value the **flexibility of low-code development** in Emakin, enabling easy design and management of processes. ##### Cons - Users experience a **small learning curve** initially, especially those unfamiliar with BPM tools and advanced customizations. - Users find **limited customization** options hinder flexibility and adaptability, especially for advanced reporting and UI adjustments. - Users note a **coding difficulty** that may challenge beginners when configuring and customizing Emakin effectively. - Users note the **limited customization options** , wishing for more flexibility in the Emakin user interface. - Users feel that **missing features** hinder the full utilization of Emakin, necessitating additional training and templates. #### What Are Recent G2 Reviews of Emakin? **["Emakin within BPM Platforms"](https://www.g2.com/survey_responses/emakin-review-12308155)** **Rating:** 5.0/5.0 stars _— Faruk ._ [Read full review](https://www.g2.com/survey_responses/emakin-review-12308155) **["Scalable low-code platform for managing diverse business processes"](https://www.g2.com/survey_responses/emakin-review-12638374)** **Rating:** 5.0/5.0 stars _— Alperen M._ [Read full review](https://www.g2.com/survey_responses/emakin-review-12638374) #### What Are G2 Users Discussing About Emakin? - [What is Emakin used for?](https://www.g2.com/discussions/what-is-emakin-used-for) ### [Cflow](https://www.g2.com/products/cflow/reviews) Cflow is a leading AI-powered approval automation platform that empowers key decision makers with actionable data for making informed business decisions. Trusted by a 100,000+ user base spanning SMBs, mid-market, and Enterprise companies, Cflow is the highest-rated choice for unstoppable, no-code workflow automation. Complex workflows with multiple approval levels can be effectively automated within minutes using the visual workflow builder. Cflow takes paperless offices to the next level by providing intelligent document processing and document management features that include AI-powered OCR, Auto-classification, Fuzzy Search Mapping, Document Designer, Integrated electronic signatures, and role-based access control. SEYARC AI in Cflow turns data into decisions instantly by automating data entry, form filling, document reading, and insights. Cflow’s core value proposition lies in its ability to automate processes and deliver results in days, not months. Backed by SOC 2 Type 2, ISO 27001, GDPR, and HIPAA compliance, Cflow delivers enterprise-grade security that Global businesses require. **Average Rating:** 4.7/5.0 **Total Reviews:** 192 #### How Do G2 Users Rate Cflow? - **Intelligence:** 9.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.1/10) - **Process Overview:** 9.5/10 (Category avg: 8.9/10) - **Process Analysis:** 9.6/10 (Category avg: 8.7/10) #### Who Is the Company Behind Cflow? - **Seller:** [Cavintek Inc](https://www.g2.com/sellers/cavintek-inc) - **Company Website:** www.cavintek.com - **Year Founded:** 2011 - **HQ Location:** 4140 Via Candidiz UNIT 158, San Diego, CA 92130, United States - **Twitter:** @cflowapps 828 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f61f8f6b3957dd1169763bf41b2ff4f4aff4c89de384857efe5e64d3559d21aa&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fcflowapps%2F&secure%5Burl_type%5D=linkedin_company_website) 26 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 47% Medium, 40% Small #### What Do G2 Reviewers Say About Cflow? _AI-generated summary from verified user reviews_ ##### Pros - Users appreciate the **ease of use** of Cflow, benefiting from its simple setup and intuitive workflow management. - Users value the **ease of automation** in Cflow, transforming complex processes into streamlined, efficient workflows. - Users value Cflow for its **efficient workflow management** , ensuring fast approvals and streamlined coordination effortlessly. - Users appreciate the **automation efficiency** of Cflow, transforming manual processes into streamlined workflows effortlessly. - Users appreciate the **AI-powered process automation** in Cflow, which enhances approval efficiency and communication among stakeholders. ##### Cons - Users report **performance issues** with Cflow, noting sluggishness during complex workflows and delayed notifications. - Users report **slow performance** with Cflow, experiencing delays in opening tasks and lengthy page reloads. - Users find the **learning curve steep** , struggling with settings and workflow linking despite minor performance issues. - Users find Cflow has **limited advanced customization** , which may hinder complex integrations and overall flexibility. - Users experience **slow loading** times for tasks and pages, impacting their efficiency and productivity. #### What Are Recent G2 Reviews of Cflow? **["No-Code Workflow Builder That Streamlines Approvals and Saves Time."](https://www.g2.com/survey_responses/cflow-review-13364630)** **Rating:** 5.0/5.0 stars _— Ron D._ [Read full review](https://www.g2.com/survey_responses/cflow-review-13364630) **["Director of Technology"](https://www.g2.com/survey_responses/cflow-review-7008159)** **Rating:** 4.5/5.0 stars _— Bradley W._ [Read full review](https://www.g2.com/survey_responses/cflow-review-7008159) ### [Success.co EOS Traction software](https://www.g2.com/products/success-co-eos-traction-software/reviews) Success.co is the next gen software to run EOS®. Our three uniques are: 1. Modern, fast, and intuitive: Software that’s a joy to use, zero load times thanks to our BlitzSync™ tech, and a human-first approach to customer support. 2. Deeply integrated: with the tools you actually use: calendars, mobile, and desktop app. Seamlessly connected. 3. EOS® pure: We stay true to EOS® tools and language while giving back to the community that shaped us. We’ve walked the EOS® path. Success.co was born from a team who used EOS® to scale our previous company. We’ve lived it, we believe in it, and we’ve seen the impact firsthand. We love EOS® implementers and their work. In fact, we built Success.co in collaboration with a panel of experienced EOS Implementers®. That's why our platform stays 100% true to the EOS Model®. Success.co isn’t just software - it’s our mission. We’re building something enduring, for teams that are doing the same. **Average Rating:** 4.9/5.0 **Total Reviews:** 19 #### How Do G2 Users Rate Success.co EOS Traction software? - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) #### Who Is the Company Behind Success.co EOS Traction software? - **Seller:** [Success.co](https://www.g2.com/sellers/success-co) - **Year Founded:** 2025 - **HQ Location:** Glounthaune, IE - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=50f225e59b792d8e0858190425197255d32086bdf890451a221024e7e4467250&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F106543482&secure%5Burl_type%5D=linkedin_company_website) 7 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 89% Small #### What Are Recent G2 Reviews of Success.co EOS Traction software? **["Intuitive EOS Tool That Fits Our Daily Workflow"](https://www.g2.com/survey_responses/success-co-eos-traction-software-review-12919467)** **Rating:** 5.0/5.0 stars _— Nathan H._ [Read full review](https://www.g2.com/survey_responses/success-co-eos-traction-software-review-12919467) **["EOS Software That Helps Clients Master the Tools, Every Day"](https://www.g2.com/survey_responses/success-co-eos-traction-software-review-13269159)** **Rating:** 5.0/5.0 stars _— Karl P._ [Read full review](https://www.g2.com/survey_responses/success-co-eos-traction-software-review-13269159) ### [LogicGate](https://www.g2.com/products/logicgate/reviews) LogicGate is the Leading AI GRC Platform for the Enterprise, giving governance, risk, and compliance teams the flexibility, scalability, and intuitive automation and orchestration they need to move faster and with confidence. Built on the Risk Cloud platform, LogicGate combines a holistic, real-time view of enterprise-wide risk with AI-driven workflows and seamless integrations to deliver actionable intelligence across more than 30 purpose-built, no-code applications. In 2026, LogicGate introduced a new generation of AI Agents spanning Third-Party Risk Management, Enterprise Risk Management, AI Governance, and Business Continuity — repositioning Risk Cloud as the agentic orchestration layer for enterprise GRC, with practitioners serving as the judgment layer inside autonomous, auditable workflows. LogicGate helps risk teams quantify their impact, align with business priorities, and move beyond compliance, supporting sustainable growth, improved operational efficiency, and a dynamic, predictive approach to risk and resilience. **Average Rating:** 4.6/5.0 **Total Reviews:** 189 #### How Do G2 Users Rate LogicGate? - **Intelligence:** 8.5/10 (Category avg: 8.4/10) - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.1/10) - **Process Overview:** 9.2/10 (Category avg: 8.9/10) - **Process Analysis:** 8.8/10 (Category avg: 8.7/10) #### Who Is the Company Behind LogicGate? - **Seller:** [LogicGate](https://www.g2.com/sellers/logicgate) - **Company Website:** www.logicgate.com - **Year Founded:** 2015 - **HQ Location:** Chicago, IL - **Twitter:** @LogicGate 842 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b485f340f8b81d1f0bcd78fcec1700c374909397337cb4dea7588da2d2900758&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10009944%2F&secure%5Burl_type%5D=linkedin_company_website) 248 employees on LinkedIn® #### Who Uses This Product? - **Top Industries:** Financial Services, Insurance - **Company Size:** 52% Large, 37% Medium #### What Do G2 Reviewers Say About LogicGate? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of LogicGate, finding it simple to navigate and configure effortlessly. - Users value the **customizability** of LogicGate, enabling tailored solutions that meet their unique organizational needs. - Users value the **customizable frameworks** of LogicGate, enabling quick adaptations and enhancing professional workflow efficiency. - Users appreciate the **customizable frameworks** of LogicGate, enjoying the ease of tailoring solutions to their needs. - Users find LogicGate **intuitive and user-friendly** , facilitating automation and alignment with ERM policies without technical assistance. ##### Cons - Users feel that the **improvement needed** in LogicGate includes more detailed history logs and enhanced GUI design. - Users find the **learning difficulty** significant, especially without prior GRC experience, complicating the initial setup process. - Users find the **missing features** in LogicGate, like detailed history logs and dashboard limitations, frustrating and time-consuming. - Users find the **initial setup challenging** without prior GRC experience, complicating the overall functionality of LogicGate. - Users find the **inadequate reporting** in LogicGate frustrating, seeking more detailed insights and easier workflow customization. #### What Are Recent G2 Reviews of LogicGate? **["Streamlined GRC Management with Customization Challenges"](https://www.g2.com/survey_responses/logicgate-review-12244168)** **Rating:** 4.5/5.0 stars _— Rajesh S._ [Read full review](https://www.g2.com/survey_responses/logicgate-review-12244168) **["Streamlined GRC Tool with Excellent Training Resources"](https://www.g2.com/survey_responses/logicgate-review-12799613)** **Rating:** 5.0/5.0 stars _— Samantha Z._ [Read full review](https://www.g2.com/survey_responses/logicgate-review-12799613) #### What Are G2 Users Discussing About LogicGate? - [What is LogicGate Risk Cloud used for?](https://www.g2.com/discussions/what-is-logicgate-risk-cloud-used-for) - ‹ Prev ‹ Prev - 1 - [2](/categories/business-process-management?order=g2_score&page=2#product-list) - [3](/categories/business-process-management?order=g2_score&page=3#product-list) - [4](/categories/business-process-management?order=g2_score&page=4#product-list) - [5](/categories/business-process-management?order=g2_score&page=5#product-list) - … - [20](/categories/business-process-management?order=g2_score&page=20#product-list) - [21](/categories/business-process-management?order=g2_score&page=21#product-list) - [Next › Next ›](/categories/business-process-management?order=g2_score&page=2#product-list) Spotlight Categories [Spend Management Software](https://www.g2.com/categories/spend-management) [Sales Tax and VAT Compliance Software](https://www.g2.com/categories/sales-tax-and-vat-compliance) [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management) [AI Sales Assistant Software](https://www.g2.com/categories/ai-sales-assistant) [Help Desk Software](https://www.g2.com/categories/help-desk) Similar Categories - [Business Automation Platforms (BAPs)](/categories/business-automation-platforms-baps) - [Business Process Simulation](/categories/business-process-simulation) - [Decision Management Platforms](/categories/decision-management-platforms) - [Digital Process Automation (DPA)](/categories/digital-process-automation-dpa) - [Intelligent Document Processing (IDP)](/categories/intelligent-document-processing-idp) - [Other Process Automation](/categories/other-process-automation) - [Process Mining](/categories/process-mining-tools) - [Process Orchestration](/categories/process-orchestration) - [Robotic Process Automation (RPA)](/categories/robotic-process-automation-rpa) - [Workflow Management](/categories/workflow-management) [Browse Business Process Management Themes](/categories/business-process-management/themes) ![Bijou Barry](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bijou Barry") BB Researched and written by [Bijou Barry](https://research.g2.com/insights/author/bijou-barry) Updated October 3, 2024 Business process management (BPM) software defines, automates, and reports on processes that optimize businesses and deliver on company goals. These tools aid in improving workflows and enhancing overall efficacy in day-to-day functions. BPM systems define processes spanning an entire company’s operations and subsequently monitor those processes. These tools can also be used to automate processes. The strength of BPM systems lies in their ability to provide an overview of the entire company, rendering them suitable for use by any department. However, they are commonly favored by operations teams. BPM systems can incorporate case management features, leading to common integrations with [CRM software](https://www.g2.com/categories/crm). While BPM software shares features and functionalities with other solutions, it is crucial to understand the differences between various offerings. Although both BPM systems and [workflow management software](https://www.g2.com/categories/workflow-management) facilitate the definition and management of sequences of business activities and tasks, the former is distinguished since it provides users the ability to get a broader picture of all the processes in an organization. While workflow management is a component of BPM, it is more about task management and how repeatable, less complex individual processes get accomplished. Businesses looking to create internal applications to streamline processes and automate tasks can utilize [rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) like low-code and no-code development platforms. These platforms sometimes have tools that assist in building process automation into applications. Solutions specifically tailored for building applications for a process automation use case are called [digital process automation (DPA)](https://www.g2.com/categories/digital-process-automation-dpa) software. Finally, businesses simply looking to map and mine their processes through diagramming, process discovery, and more can take advantage of [process mining software](https://www.g2.com/categories/process-mining). To qualify for inclusion in the Business Process Management (BPM) category, a product must: - Capture business processes, both software and human, outside of the context of automation - Use business process model and notation (BPMN) - Allow the creation of business rule logic - Provide tools for mapping and monitoring execution performance - Give users the ability to automate business processes - Have the ability to create forms and other basic interfaces in a digital format or allow for integrations with other tools for the data Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_dd08426f9b1cd59deeab3d8fae3cd327/microsoft-power-automate.PNG "Product Avatar Image")](https://www.g2.com/products/microsoft-power-automate/reviews)[Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews)[4.4/5(1,096)](https://www.g2.com/products/microsoft-power-automate/reviews) | Microsoft 365 process automation | "Efficient and easy-to-implement automation" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_567526c3e0ca0f7385662e2e16eeba06/laserfiche.png "Product Avatar Image")](https://www.g2.com/products/laserfiche/reviews)[Laserfiche](https://www.g2.com/products/laserfiche/reviews)[4.7/5(1,248)](https://www.g2.com/products/laserfiche/reviews) | Document-driven workflow automation | "Robust and Reliable" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_ea066b6f3684a140c445124d16ec9d40/jotform-workflows.png "Product Avatar Image")](https://www.g2.com/products/jotform-workflows/reviews)[Jotform Workflows](https://www.g2.com/products/jotform-workflows/reviews)[4.5/5(582)](https://www.g2.com/products/jotform-workflows/reviews) | Form-led approvals and task routing | "Beautiful, Fast Forms with Smooth Integrations and Flexible Conditional Logic" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e0deec780e365a389d24a7dbe3affd70/bizagi.png "Product Avatar Image")](https://www.g2.com/products/bizagi/reviews)[Bizagi](https://www.g2.com/products/bizagi/reviews)[4.6/5(317)](https://www.g2.com/products/bizagi/reviews) | Visual process modeling and workflow improvement | "It really helps to automate workflows without being too complex" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_539f4177bd74b6dcfd4ef0ee01d16729/auraquantic.png "Product Avatar Image")](https://www.g2.com/products/auraquantic/reviews)[AuraQuantic](https://www.g2.com/products/auraquantic/reviews)[4.9/5(68)](https://www.g2.com/products/auraquantic/reviews) | No-code process automation and visibility | "Automation and Efficiency" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_156527410a602a545aa9c74d45666e04/appian.png "Product Avatar Image")](https://www.g2.com/products/appian/reviews)[Appian](https://www.g2.com/products/appian/reviews)[4.5/5(503)](https://www.g2.com/products/appian/reviews) | Enterprise low-code process automation | "Implementation and Costs: Major Challenges for Appian" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_53339a06e86da29e12ac736062cd8633/quixy.png "Product Avatar Image")](https://www.g2.com/products/quixy/reviews)[Quixy](https://www.g2.com/products/quixy/reviews)[5/5(129)](https://www.g2.com/products/quixy/reviews) | No-code workflow and app building | "Quixy - The only destination for automating workflows" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_51182cb3fa0aa5be0117ca02506149c8/camunda.png "Product Avatar Image")](https://www.g2.com/products/camunda/reviews)[Camunda](https://www.g2.com/products/camunda/reviews)[4.5/5(327)](https://www.g2.com/products/camunda/reviews) | Developer-led process orchestration | "From Automation to Business Value" | * * * Show More ### Business Process Management Topics - [What is Business Process Management (BPM) Software?](#what-is-business-process-management-bpm-software) - [What are the Common Features of Business Process Management (BPM) Software?](#what-are-the-common-features-of-business-process-management-bpm-software) - [What are the Benefits of Business Process Management (BPM) Software?](#what-are-the-benefits-of-business-process-management-bpm-software) - [Who Uses Business Process Management (BPM) Software?](#who-uses-business-process-management-bpm-software) - [What are the Alternatives to Business Process Management (BPM) Software?](#what-are-the-alternatives-to-business-process-management-bpm-software) - [Challenges with Business Process Management (BPM) Software](#challenges-with-business-process-management-bpm-software) - [Which Companies Should Buy Business Process Management (BPM) Software?](#which-companies-should-buy-business-process-management-bpm-software) - [How to Buy Business Process Management (BPM) Software](#how-to-buy-business-process-management-bpm-software) - [Business Process Management (BPM) Software Trends](#business-process-management-bpm-software-trends) [ ### Business Process Management Topics Expand/Collapse ](#) - [What is Business Process Management (BPM) Software?](#what-is-business-process-management-bpm-software) - [What are the Common Features of Business Process Management (BPM) Software?](#what-are-the-common-features-of-business-process-management-bpm-software) - [What are the Benefits of Business Process Management (BPM) Software?](#what-are-the-benefits-of-business-process-management-bpm-software) - [Who Uses Business Process Management (BPM) Software?](#who-uses-business-process-management-bpm-software) - [What are the Alternatives to Business Process Management (BPM) Software?](#what-are-the-alternatives-to-business-process-management-bpm-software) - [Challenges with Business Process Management (BPM) Software](#challenges-with-business-process-management-bpm-software) - [Which Companies Should Buy Business Process Management (BPM) Software?](#which-companies-should-buy-business-process-management-bpm-software) - [How to Buy Business Process Management (BPM) Software](#how-to-buy-business-process-management-bpm-software) - [Business Process Management (BPM) Software Trends](#business-process-management-bpm-software-trends) ## Learn More About Business Process Management Software ### What is Business Process Management (BPM) Software? Business process management (BPM) is the practice of streamlining and improving business activities to more efficiently perform specific business actions. Often these business actions require cross-team collaboration and consist of many moving parts, whether they are software systems or human intervention. There are many BPM software products that can help companies achieve the ultimate goal of seamless workflow automation. BPM tools often provide process modeling, execution, and analysis functionality to help business managers ensure that the processes they need done are working efficiently and effectively. The possibilities are vast and varied: this software can be used for a host of different use cases, such as invoicing, marketing, and accounting. With business process automation solutions, businesses are able to improve and increase collaboration and be on the road toward automation. Through detailed mappings of processes and tools for managing workflows, professionals can get a birds-eye view of their business operations and thereby have a clear understanding of how they can optimize them.  #### What Types of Business Process Management (BPM) Software Exist? There are a few different types and use cases of BPM software, but each helps an organization streamline workflows. Although all of these tools capture business processes and give users the ability to automate them, they differ in terms of their ability for users to create standalone applications on top of these processes. **Standard BPM software** With standard BPM software, users get full control over their business processes, providing them with tools for monitoring execution performance and analyzing their current goals, workflows, and more. It should be noted that BPM solutions do not exist in isolation from a company’s broader software stack. On the contrary, it is key for them to integrate into various other tools, such as [CRM software](https://www.g2.com/categories/crm) and [ERP software](https://www.g2.com/categories/erp). With proper integration, users are able to better understand the company’s manifold processes in order to optimize or automate them.  **Digital process automation (DPA)** DPA is a subset of BPM and refers to those products which include all of the core functionality of BPM software, but also allow users to create standalone applications on top of business processes. For example, a retail company can use [digital process automation](https://www.g2.com/categories/business-process-management/f/digital-process-automation) to analyze how sales representatives are selling their products across various regions, such as how they input pipeline data into spreadsheets, send emails to prospects, and more. Then, an administrator can create an application which the salespeople can use to streamline and automate this process, helping them become more efficient. ### What are the Common Features of Business Process Management (BPM) Software? The following are some core features within BPM software that can help companies in defining, automating, and reporting on processes that are intended to help optimize businesses to deliver on company goals. **Real-time process monitoring:** Keeping track of the manifold processes a business has can be difficult, especially when doing so in real time across various systems. With properly deployed BPM software in place, users can monitor these processes in real time. This provides the benefit of being able to rigorously test variations and changes to these processes. For example, a business can test the effect of routing all of their support cases to a particular individual or system. If it is found that this is not working well, they can iterate and test different options, all while keeping a close eye on their BPM monitoring feature for insight. **Document automation:** Forms and documents are ubiquitous across businesses, such as onboarding documents for new employees, contracts for customers or vendors, and surveys. Manually inputting and analyzing data from these sources can be time consuming and tedious. BPM software can assist in automating this process, whether that be in part or in total. For example, one can use BPM to automate inputting data from new employees’ personal documents onto the company’s [core HR software](https://www.g2.com/categories/core-hr).  BPM tools will differ in regards to how much intelligence, or natural language understanding, they have built in. Thus, although most solutions will have optical character recognition (OCR) built-in, some will also provide the ability to understand documents. This would allow it to “read” documents and, for example, summarize the text therein or recognize key terms in order to input them into other documents or systems. **Process automation:** Automating processes and workflows does not happen overnight. BPM software provides features for facilitating this automation through process design and execution. In other words, users can use this software to not just document processes, but to also create them ex nihilo and to automate them, often via a drag-and-drop interface. In regards to how this is facilitated, many BPM products have a library in which to keep previously used or designed workflows for future use. In addition, some tools provide templates for common use cases, such as accounts payable, employee onboarding, and procurement. Users can adopt and adapt these templates for their particular needs and use case. Other Features of Business Process Management Software: [Document generation](https://www.g2.com/categories/business-process-management/f/document-generation), [Finance](https://www.g2.com/categories/business-process-management/f/finance), [Low-code app development](https://www.g2.com/categories/business-process-management/f/low-code-app-development), [No-code app development](https://www.g2.com/categories/business-process-management/f/no-code-app-development), [Process analysis](https://www.g2.com/categories/business-process-management/f/process-analysis) Specific Subject Matters: [Human resources](https://www.g2.com/categories/business-process-management/f/human-resources) ### What are the Benefits of Business Process Management (BPM) Software? Companies purchase BPM software because they need to solve some type of operational objective in a streamlined and efficient way. BPM software allows users to easily build unique workflows, assess the necessary steps required to carry out the objective, and integrate all the different solutions involved in the process. The actions that need to be carried out are usually time consuming and complex, so finding a way to automate these business processes can be very beneficial to any company. Additionally, BPM solutions can provide insights into the efficiency of processes. BPM tools can help identify bottlenecks and unnecessary process steps, and they even help hold employees accountable for their actions. **Increased efficiency:** Using BPM solutions ensures that tasks are carried out in the most efficient manner possible. The processes are set up in an optimal way so that businesses are not wasting resources and employees are not wasting time, steps are not being skipped, and all actions are being performed as they should be; therefore, all tasks are being performed to their fullest. **Enhanced productivity:** If companies are properly taking advantage of BPM tools, that means that they are saving their employees’ time through automation. By streamlining and automating the tedious tasks, workers have more time to focus on business-critical tasks instead of working on the time-consuming ones. **Improved collaboration:** Businesses can easily get siloed, with business units working on their own, focused on their own goals and metrics. Although they all strive to improve the broader business, collaboration between departments can be difficult. A key benefit for BPM software is providing a bird’s eye view of all of a company’s processes, across its departments. With one source of truth in place, interdepartmental conversations become easier and more fruitful. ### Who Uses Business Process Management (BPM) Software? Traditionally, BPM tools are used by mid-market and enterprise-sized companies. Larger companies tend to have more siloed departments, and when business actions need to become integrated to be efficient, BPM software is an easy solution. It is much rarer for small businesses to need a dedicated tool for workflow management. Within companies, BPM tools are frequently leveraged by operations and [IT administrators](https://www.g2.com/categories/business-process-management/f/it) but can expand to really any department that needs to automate business processes. Some companies may have dedicated business analysts or process directors who ensure that internal processes are as streamlined as possible. Here are some department-specific examples: **Sales:** BPM software can help automate actions performed by a [sales team](https://www.g2.com/categories/business-process-management/f/sales), specifically when it comes to contract creation and approval. Many BPM tools offer document management features specifically built for contract creation. Once a sales representative convinces a prospect to buy, the next step in the workflow is to send a contract. Based on the particular specifications of the deal, a contract can be created using BPM tools. **Supply chain:** Once a deal is finalized, the next step in a workflow may be to ship the goods purchased. If a document is signed, BPM software can help place the exact order bought by the customer. This is where the tool goes from working with a business’ CRM to working with their [supply chain software](https://www.g2.com/categories/business-process-management/f/supply-chain). The order is automatically entered into a company’s ERP system and the goods are manufactured and shipped. **Accounting:** Now that the goods are shipped and received, the accounting department needs to note the exact exchange of goods (i.e., how much was shipped, how much did they pay for it, etc.). This information can be inputted into an [accounting system](https://www.g2.com/categories/accounting) using BPM software. ### What are the Alternatives to Business Process Management (BPM) Software? Alternatives to BPM software can replace this type of software, either partially or completely: [Workflow management software](https://www.g2.com/categories/workflow-management) **:** Businesses should have a clear idea regarding what they are trying to achieve to determine the type of software they are looking for. Thus, if a business is looking for a more lightweight solution for facilitating workflow, workflow management software might be the best fit. This software helps to define and manage sequences of business activities and tasks and is more beneficial for small and medium-sized businesses with a low to medium complexity level of their operations. [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** If a business is looking to automate routine tasks, RPA might be a good option. RPA provides robots that mimic clicks and other activity on the computer screen and facilitates the automation of a host of tasks, such as invoicing and employee onboarding. These virtual agents perform actions following these workflows both with and without human supervision or intervention. [Rapid application development (RAD) software](https://www.g2.com/categories/rapid-application-development-rad) **:** Businesses should understand that they can pursue different avenues to achieve automation. Instead of BPM or in addition to it, users should investigate RAD software, such as the form of [low-code](https://www.g2.com/categories/low-code-development-platforms)and [no-code](https://www.g2.com/categories/no-code-development-platforms) development platforms. With this software, businesses are able to develop software quickly with minimal coding, reducing the need for extensive coding experience. Some of these tools are purpose-built for process automation.  #### Software Related to Business Process Management (BPM) Software The following solutions can be used in conjunction with BPM tools to create end-to-end business process automation and further advance digital transformation: [Robotic process automation (RPA) software](https://www.g2.com/categories/robotic-process-automation-rpa) **:** RPA software is somewhat of an automation advancement born from BPM. RPA software allows businesses to build and train bots to carry out tedious tasks. By providing both supervised and unsupervised automation, RPA software helps to take BPM one step further, in terms of seamless workflow automation and process execution. RPA tools may be used side by side or in lieu of BPM solutions. [Process mining software](https://www.g2.com/categories/process-mining) **:** While BPM tools help to set up workflows and automation, process mining software helps to monitor the automation and ensure the processes are being carried out correctly. Process mining software helps find where processes are falling short, which steps are being skipped, and how effective the processes are to the overall business objective. These tools can monitor event logs to make sure that employees are following all of the necessary steps or if they are skipping certain tasks. With the help of machine learning, process mining software can often inform business analysts of unnecessary steps that can streamline business processes. ### Challenges with Business Process Management (BPM) Software Software solutions can come with their own set of challenges. Especially when it comes to BPM solutions, which integrates and connects to systems across the organization, it is important to pay attention to the following core issues: **Return on investment (ROI):** The biggest issue with BPM software is understanding the ROI. It is hard to measure the exact level of productivity and efficiency gained from BPM tools, which can make gaining traction and internal adoption a struggle. **Integration:** Integration is another concern, especially with the rapid frequency that companies add new software solutions. However, with SaaS products becoming the norm, the ease of integrating disparate software products across departments is becoming easier. If a business is using legacy, on-premises solutions, it can be challenging and expensive to make the theoretical processes work seamlessly in practice. ### Which Companies Should Buy Business Process Management (BPM) Software? The implementation of artificial intelligence (AI) can have a positive impact on businesses across a host of different industries. Here are some examples: **Financial services:** Within financial institutions, such as banks, brokerage firms, and credit unions, it is common for a host of different systems to be used. They can benefit from a BPM tool that can help them get a better understanding of their business processes and the use of these various systems across the business. As an industry that is heavily regulated, BPM can be particularly beneficial, since it can assist in auditing company processes. **Healthcare:** For many healthcare-related organizations, software can help with processes such as inputting data related to new patients and processing insurance claims. This assists in analyzing the efficiency of current processes and improving them. Through the automation and streamlining of processes, healthcare companies can lower risk and costs, and make their billing and collections smarter. **Government:** It is commonly said that governmental organizations are inefficient. This stereotype is attributed to the fact that these organizations might be using legacy technology, as well as disparate tools across departments. The effects of this inefficiency are not trivial. With BPM software, governmental organizations can streamline and automate their workflows. ### How to Buy Business Process Management (BPM) Software #### Requirements Gathering (RFI/RFP) for Business Process Management (BPM) Software When looking to deploy a BPM solution, it is important to start from the beginning. In other words, a business should begin by conducting an overview of business processes. If a company is just starting out and looking to purchase their first BPM software, or wherever a business is in its buying process, g2.com can help select the best option. Taking a holistic overview of the business systems and processes will help businesses to identify pain points. This will help them to figure out which software to buy (e.g., if it can effectively handle the business’ processes) and to develop buying criteria. A carefully created checklist can help in determining the necessary and nice-to-have features, such as features, budget, integrations, number of users, security requirements, cloud or on-premises solutions, and more. A request for information (RFI) can be useful, especially if the deployment is large in scale and scope. By producing this, a business can be well placed to gather information from sellers. Depending on the scope of the deployment, it might be helpful to produce an RFI, a one-page list with a few bullet points describing what is needed from a BPM software. #### Compare Business Process Management (BPM) Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. Buyers should create a broad list of tools that align with their business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Business Process Management (BPM) Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Business Process Management (BPM) Software Trends Digital transformation is working its way into every type of software, and BPM is no exception. AI and predictive analytics are two of the more powerful trends in the BPM space today. **Machine learning** By implementing machine learning functionality into BPM tools, these solutions can become more adaptive and predictive. If a BPM solution can learn what is working and what is not, and make changes autonomously that benefit the business, then it saves the company time, effort, and money. However, while truly intelligent BPM products are still years away, the logic is there and could impact the industry in massive ways. **Analytics** Analytics is a much more immediate trend for BPM tools. Being able to monitor and view the data that goes into each process is critical for businesses. It gives business users an understanding of exactly how effective and efficient each business process is and allows teams to adjust accordingly.