![Surendra P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Surendra P.")
SP

Surendra P.

Engineering Team Lead

Enterprise (\> 1000 emp.)

5/5/2026

"Pega’s Powerful, Future-Ready BPM with Deep Customization and Integrations"

4.5/5

What do you like best about Pega Platform?

Its very powerful, the adaption to latest technologies is amazing, Customization, integrations, blueprint , AI, Decisioning.. nothing left out. It is into everything. No other BPM tool is as powerful as Pega. Review collected by and hosted on G2.com.

What do you dislike about Pega Platform?

It evolves in different areas, I think if it concentrate in one area like pega Robotics is another tool - which is very likely to use in any industry. And licensing cost is high compared to other products in market. Pega has diff components but every thing is expensive. Review collected by and hosted on G2.com.

What problems is Pega Platform solving and how is that benefiting you?

I have different experiences with pega I worked in financial sector projects, Government projects . We used to integrate with other systems and process the cases. We used in customer onboarding, Customer Due diligence checks, Finical crime using pega CLM KYC Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic Review from User Profile

See what 199 reviewers think of Pega Platform

4.2 out of 5 · Verified reviews from real users

[
Read all reviews
](https://www.g2.com/products/pega-platform/reviews)